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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Ancient Empires of China & Japan

Saturday 18 Apr 2026
Overview Rating:
Our Tour: Excellent
The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Wonders of China

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
Best tour holiday we had. There is always room for improvement. Just a couple of suggestions:
1. Before flying would suggest to let know meeting time with the tour guide at the hotel.
2. Coaches to have a facility to charge a mobile phone.
3. A separate table for vegetarians as there is a big demand for them to travel to China. Non-vegetarians do not share vegetarian dishes.
Had a great holiday!

Wonders of China

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
Absolutely fantastic tour, couldn’t have been better organised.

Glories of China

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
As i write this review, i am very well aware that this is only my opinion ~ however, i genuinely enjoyed every single aspect of my visit to China 🇨🇳 👍. When i arrived in Shanghai, i had approximately 30 minutes waiting for my driver. Looking back to this comment, i am in a different country, not knowing anyone or the language, but it is so clean and people are everywhere, so i knew that i had no problems or issues with anything. I was not anxious or worried about anything & this was my only issue in two weeks, so i will reiterate that my trip was absolutely amazing. The hotels, the tourist guides, the internal connections (both flights and train) were easy and stress free. Not only did i enjoy this trip, i can both recommend it & even do it again 👍. All of the excursions were amazing and we were able to jump the queues every time. The guides were helpful, knowledgeable and friendly, so communication was not a problem either 👍.

Gems of China

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
Thank you Eddie, for being such an amazing guide. You didn’t just show us the sights — you shared the stories, the culture, and your genuine love for all the places we visited. You kept us safe, on time, and smiling the whole way. We’re leaving with great memories, thanks to you.
Thank you also for your patience, knowledge, and great energy. This trip wouldn’t have been the same without you. We really appreciate everything you did for us.
We’d like to express our sincere thanks to you for your excellent leadership throughout this tour. Your expertise, organization, and attention to detail in made this experience smooth and enjoyable. Thank you for going above and beyond, for not losing anyone, for answering a million questions, and for making history actually interesting! We couldn’t have asked for a better guide.

A China Experience

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guide was so amazing Amanda did everything she could to make this so memorable. The tour is full on but you see so much and experience so much.

A China Experience

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
The holiday was well planned and well managed. No excessive queuing at attractions. Accommodation was of a good standard and meals fine.
Only downside was that we dined in a Muslim restaurant, which meant there was no beer or wine on offer. I have no idea why this place was chosen because the food was no different to any of the other restaurants we ate in.
The only other negative I can think of was that one of the hotels had an en-suite with translucent walls!!! Not everyone sharing a room is a couple!

Our Response

Thanks for this, really pleased to hear the holiday was well planned and managed, and that you didn't get stuck in any queues. That's always a win. And g
ood to know the accommodation and meals were fine too.

On the Muslim restaurant, yes, I can see why that would catch you off guard if you were hoping for a beer or glass of wine. The choice would have been about the venue or location rather than the food, which you're right, was similar to others, but we should probably flag that sort of thing in advance. Sorry that wasn't made clearer.

And the translucent bathroom walls… oh dear. That's definitely not ideal when you're not a couple! I'll pass that one back to our product team that's a fair point and something we can ask about when choosing properties.

Thanks again for the honest feedback and glad it was still a good trip overall.

Best wishes,
Jimmy, Wendy Wu Tours


Majestic Yangtze

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks).

We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above.

In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us.

What a fantastic tour and experience, thank you to all at Wendy Wu!

Wonders of China

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
The itenary let me embraced so much of culture in China. Almost all optional excursions were outstanding. Great hotels and cruise facilities. The main reason I chose this particular trip was due to allowance of free time (2.5) at great wall of China giving me the opportunity go up to the 12th Fortress while others did what was suitable them. This option was not available with any other tour company and it was so great that all excursion levels were addressed at this monumental place.
Would have been perfect if Zhanjiaji National Park was also included but had a brilliant time. Fellow travellers in the group were fantastic too. Highly recommend this tour.
I did my first trip with Wendy Wu last year and was very impressed.

Glories of China

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
A well planned and organised itinerary which included most of the key cities and sites of interest. Some days were long (10 hours+without a return to the hotel) but this is inevitable when there is so much travelling and sightseeing to be done within a day. The hotels were generally excellent, likewise the food, and the guides were friendly, professional and well-informed.

Magnificent China

Thursday 09 Apr 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful holiday
The tour was very well organised
Cynthia our guide was absolutely excellent
She is a credit to Wendy Wu
The only thing I would change is that we were offered too much food and we wasted a lot!
Less food at lunchtime would have been enough but this is a minor quibble

Wonders of China

Saturday 04 Apr 2026
Overview Rating:
Our Tour: Excellent
A very well organized trip, seeing all the must see sights. The rep Ken kept informed with other colleagues so timings of the visits avoided excessive queuing and had less volume of tourists. Meals were included which were all shared banquet, the restaurants chosen for location and quality of local cuisine. This gave us a chance to try many different dishes that were preordered for us and saved time as location was near our itinerary stops. Transportation was very efficient, coach, plane and bullet train.Ken looked after all the details making our holiday totally hassle free. A vast distance covered in two weeks, not a minute wasted. A very interesting and enjoyable "holiday".

Our Response

That's great to hear and I'll pass on your feedback to Ken, he will be delighted that you were happy with his service. Thanks, Jimmy, Wendy Wu Tours.

A China Experience

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday, everything as we expected. Great guide, Summer, travelled with us throughout, plus local guides in Shanghai and Beijing. Great organisational skills, tweaking the itinerary so that we missed the busiest times in Tiananmen Sq and at the Great Wall.
Food was excellent - too much of it!
Hotels also excellent.

Our Response

That's great to hear and I'm sure Summer will be delighted to hear of your review. She's one of our top guides and we're very lucky to have her. Thanks for your lovely review, Jimmy, Wendy Wu Tours.

Singapore to Bangkok by Rail

Friday 20 Mar 2026
Overview Rating:
Our Tour: Good
Excellent tour. Singapore- fantastic but would have liked another 2 days there. Malaysia - guide did not always communicate information clearly, in fact did not know his name until 3 days into the tour. Batu caves, toilets were payable by local currency and guide not helpful. Luckily one of the other guests had a small amount of change and helped us so that we could use the facilities. The local guide really should have a small amount of change to help in these situations (we are talking about the equivalent of 10p English money). Thailand, Olivia the guide was excellent. Knowledgable, enthusiastic and caring. Most of all she shared her own personal experiences of life in Thailand on a rice plantation, which is always appreciated. Loved the Elephant Sanctuary and pineapple plantation.
Negatives - the information from Wendy Wu mentioned taking American Dollars and credit cards. I would say that American Dollars were useless. Need small amounts of local currency as many places on the tour had local markets to shop in, where they only took cash.
This is our 5th Wendy Wu tour and we missed the use of a Whisper and a National Guide. We understand that 3 countries were visited but still missed someone who would take overall responsibility for the group.
However, overall really enjoyed travelling by train. Would do it all over again. Experiences that we will remember forever.
The war in the Middle East obviously gave us some worry as we were travelling back via Dubai. However, the team at Wendy Wu found alternative flights, although we had to change twice in China to get home. Because of our inconvenience that send a beautiful hamper. Thank you.

Our Response

5th tour with us, thank you so much! We hear your feedback on the Malaysia guide and the change issue ,that's a really fair point, we'll absolutely pass that on. And your currency tip is excellent small local cash over USD every time! We also get what you mean about missing a National Guide and Whisper system across three countries, that's great feedback for us. But most of all, thank you for sticking with us through the travel worries. Really glad we could sort new flights and that the hamper brought a little smile. Jimmy, Wendy Wu Tours

Christmas in China

Friday 06 Mar 2026
Overview Rating:
Our Tour: Excellent
The tour was jam packed of activities!
Jason was such an awesome guide who made our tour experience top notch. When issues arose he dealt with them promptly. The pandas were a personal highlight. Would definitely recommend. Good value for money!

Our Response

Hi there,

Thank you so much for your wonderful review, and for sharing your fantastic photos with us! It’s always such a pleasure to see our travellers’ experiences through their own lens.

We’re delighted to hear how much you enjoyed your Christmas in China tour. It sounds like it was a truly memorable trip, and we’re so pleased that Jason helped make the experience so great. Our guides really do play a huge part in bringing the destination to life, so we’ll be sure to pass your kind words on to him.

And of course, meeting the pandas is always a highlight, they’re hard not to fall in love with!🐼

Thank you again for travelling with us and for recommending the tour. We hope to welcome you on another adventure with Wendy Wu Tours in the future.

Warm regards,
The Wendy Wu Tours Team