At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Date
Rating
Customer Review

VIETNAM ESCAPE

Wed 08 Nov 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Wonderful holiday from start to finish . Every thing is well organised from getting off the plane to getting back on. Guides very good very helpful and drivers. Well done thank you

Product :

I have rated it five stars because once you have booked your holiday everything is done for you

VIETNAM ESCAPE

Tue 07 Nov 17
Our Service
Good
Our Tour
Excellent

Service rating :

Itinerary was very good ,Mekong Delta a wasted day compared with Hoi An and Halong Bay and Hanoi.
40 % of Restaurant were empty seated in rooms without atmosphere just the group,Nha Trang Hotel Asian Paradise (hell) 2/10
All guides were excellent Hoang Van Toan In Hanoi 11/10 brillent.
Would have been lovely a additional day in Hanoi .
Hotel Le Nid lack facilities very poor dinning room layout more like a canteen.
No bar with alcohol drinks Le spirits .
Very good flights with Cathay and Vietnemese Airlines.

Product :

Value for the money except the Menkong Delt

VIETNAM ESCAPE

Sat 29 Apr 17
Our Service
Excellent

National guide, John Phan, excellent. He gave us so much information , easy to get along with. Hotels & restaurants well chosen. Itinerary packed with sightseeing.

VIETNAM ESCAPE

Mon 03 Apr 17
Our Service
Good
Our Tour
Excellent

Service rating :

I really enjoyed the whole trip. The country guide was well organised, very informative, fun to be with and always professional. The tour itinerary was excellent with only one of the site visited we would not have recommend for inclusion in future tours.

Product :

Excellent value for money jus ta bit of care needs to be applied to the hotel rooms people are actually allocated into in in some of the hotels

VIETNAM ESCAPE

Sat 18 Mar 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent service from start to finish.

Product :

Wide ranging tour suitable for all ages. Gave an excellent insight into Vietnamese life and countryside. Organisation seamless throughout. Quality of hotels outstanding, eating in local restaurants was a bonus giving a real sense of local dishes. All helped by the services of NGO DUC DUNG (Robin),a superb national guide, and the excellent local drivers.

Vietnam Escape

Tue 22 Nov 16
Our Service
Excellent
Our Tour
Excellent

Service rating :

From booking to returning home the service was fantastic

Product :

The tour was fantastic from start to finish. The tour guide Thaun was excellent and looked after every body's needs , he was exceedingly friendly and knowledgeable and really made the trip. The accommodation, food trips were all brilliant. We will definitely be booking through Wendy Wu's Again :-)

Our Response

We are delighted you had such a memorable time in Vietnam, we hope you have returned with some unforgettable memories. From personal experience, it is such a warm and welcoming country.


Many thanks for your comments, we will certainly pass these on to Thuan. We look forward to seeing you on another tour very soon.

Kind regards
Zoe Bligh

Vietnam Escape

Mon 02 May 16
Our Service
Excellent
Our Tour
Good

Service rating :

We were well looked after by our National guide Quan who ensured we all had the best experience of what Vietnam had to offer the visitor.
Some flights were at inconvenient times and 3 of our 7 flights were delayed significantly.

Product :

It was an enjoyable experience travelling through Vietnam as part of an international group. Learning and seeing Vietnam's recovery from all it has been through was fascinating although it has along way to go to catch up with other parts of Asia.

Vietnam Escape

Sat 09 Apr 16
Our Service
Excellent
Our Tour
Excellent

Service rating :

We did so much, far more than if we had gone independently. And everything went very smoothly. Our guide was excellent, adding much to the overall experience.

Product :

An excellent tour to see and experience much of what Vietnam has to offer.

Vietnam Escape

Fri 25 Dec 15
Our Service
Excellent
Our Tour
Excellent

Very interesting and stimulating such that we have already booked to go on another tour next year

Vietnam Escape

Fri 11 Sep 15
Our Service
Excellent
Our Tour
Excellent

Service rating :

Fantastic tour guide,very helpful, enthusiastic and organised

Product :

Wonderful experience, gave us a good view of the history and diversity of vietnam

Vietnam Escape

Tue 28 Apr 15
Our Service
Excellent
Our Tour
Excellent

Service rating :

Well executed tour with a friendly, competent and knowledgeable national guide.

Product :

Very enjoyable experience with a great mixture of busy and relaxing days.

Vietnam Escape

Sat 11 Apr 15
Our Service
Excellent
Our Tour
Excellent

Service rating :

The service was very good, but the holiday was made excellent by our guide Pham Quoc Cuong (John). He was knowledgeable friendly and totally committed to making our holiday the best possible experience. What an asset to the company! Well done John and thank you!

Product :

The holiday was brilliant giving a wide variety of experiences. There was something for everyone to enjoy. I am recommending Vietnam escape to all my friends, particularly if they get john as their guide.

Vietnam Escape

Sat 28 Feb 15
Our Service
Excellent
Our Tour
Excellent

Service rating :

The Service was excellent, no complaints at all

Product :

It was a wonderful and memorable holiday

Vietnam Escape

Mon 28 Jul 14
Our Service
Excellent
Our Tour
Excellent

Service rating :

Very good service and all included - only drinks extra.

Product :

Excellent local guide who made the trip very enjoyable snd memorable

Experience

  • UK's leading Asia Specialist
  • Over 19 years of experience
  • Friendly, knowledgeable regional specialists
  • Experienced English speaking tour guides

Peace of Mind

  • Everything's included in the price
  • Award-winning service
  • Carefully planned itineraries
  • Fully ABTA and ATOL protected

Don't just take our word for it

  • 4.7 out of 5 Customer Product Satisfaction
  • 4.7 out of 5 Customer Service Satisfaction
  • Gold Award Feefo Accreditation
  • feefo reviews

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