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The Award-Winning Tour Specialist
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Reviews

Extraordinary tours by the Award-Winning tour specialist

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At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.





We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Date
Rating
Customer Review
Fri 28 Sep 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent service, everything was well organised for our group which made for a stress-free experience. The local Guides were brilliant and nothing was too much trouble for them. I did find the experience of having to tip the guides personally rather uncomfortable and would have been happy for this to be paid for in advance as part of the holiday cost.

Product :

Both hotels were excellent and the facilities and meals were perfect for our needs. The tours were outstanding and the local guides were always on hand to explain the history and the culture. A truly amazing and unforgettable experience which I would hope to repeat.

Fri 31 Oct 14
Our Service
Bad
Our Tour
Excellent

Service rating :

While Xian was excellent, Hong Kong was a disaster that Wendy Wu should be ashamed of!

Product :

Tour guide and driver were first rate, they gave us tour we will remember for the rest of our lives.

Our Response

Please accept our apologies for the mix up in Hong Kong and we are pleased this situation has now been resolved.

Kind regards,
Lorraine, Wendy Wu Tours

Thu 30 Oct 14
Our Service
Excellent
Our Tour
Excellent

Service rating :

guides were superb hotels were good and the trip was well organised

Product :

thank you for making our holidays a memorable one

Wed 30 Jul 14
Our Service
Excellent
Our Tour
Excellent

Service rating :

everything was planned to perfection. we were worried about going into airports of course because of the language barrier but everybody in the Wendy Wu tours were excellent in their help, coming right into the airports and guiding us at every step. Recommend Wendy Wu anytime!!

Product :

The service of the guide (candy) and the driver were amazing. So friendly and knowledgeable, helpful and flexible in every way, candy made out trip so easy and memorable. Thank you Wendy Wu