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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Treasures of Turkey

Saturday 18 May 2024
Overview Rating:
Our Tour: Excellent
Was as described in the brochure and the Tour guide was excellent. A good knowledge and practical when dealing with any issues. Not a relaxing holiday but very interesting and visited a large number of different venues including Troy, Ephesus and Cappadocia as well as other sites of interest.

Majestic Yangtze

Friday 17 May 2024
Overview Rating:
Our Tour: Good
A fascinating tour which crams in everything you would wish to see in China. Physically taxing but worth the effort - the guide was superb

Dubai & the Desert

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
This was an amazing experience from start to finish.
Booking was easy, with super friendly and professional staff who were more than willing to help us with extra flights for a 2 week trip before we joined the cruise.
The Victoria Meekong boat was impressive………new, modern and impeccably spotless with every need catered for. The cabins were extremely spacious with a small private balcony to relax and enjoy the scenery en route.
The crew were so friendly, always happy and smiling, going above and beyond to ensure our every need was catered for.
The food was delicious with breakfast, lunch and dinner included everyday in the package. It was a mix of Western and Asian cuisine and there was definitely no chance of ever going hungry! Hot drinks, soft beverages and beer were available at no extra cost throughout the day and also wine during lunch and dinner.
There were excursions most days ( morning and afternoon) which were entirely optional. As, it was 40 degrees throughout our cruise, we chose to just do one per day as it was completely exhausting in the heat. Instead we took advantage to recharge and relax on the sun loungers, dipping in and out of the pool to cool off.
If I had to be super critical of one aspect of the cruise ( and it did not in the least affect our enjoyment of the holiday!), was that some of the excursions did not meet our expectations. Too many similar experiences and duplications ( temple visits and silk making for example). Also, the floating market was a disappointment and did not look like the picture advertised on the website.
Finally, the Tour Guides we had for both Vietnam and Cambodia were brilliant. Great characters, full of life, funny and extremely knowledgable.
A great trip and wonderful memories made!

Dreams of Egypt

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
Excellent tour showing us everything we’d ever dreamed of seeing.
Excellent guides and some fantastic hotels and places to eat

Treasures of Turkey

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
A fantastic tour visiting some breathtaking sites.
Wendy Wu organises everything so you can thoroughly enjoy the experience without worrying about practicalities.
The tour guides knowledge and experience was infectious.
Accommodation was generally of a high standard.
We happily recommend this company and this tour.

Ultimate Uzbekistan

Saturday 11 May 2024
Overview Rating:
Our Tour: Good
I thoroughly enjoyed this trip and learnt so much about the country. Our guide was so knowledgeable and explained the history and culture of the region so well. The hotels generally were very comfortable and we were made to feel very welcome. My only complaints were firstly that we had no free time, and secondly the meals were far too generous for me.

Wonders of China

Friday 10 May 2024
Overview Rating:
Our Tour: Excellent
We had an interesting and enjoyable tour in China. We could see most of the country's highlights, and we really enjoyed all the excursions and activities that were part of the tour. Our tour guide, Addison, was very professional and knowledgeable about China and its culture, which made the tour even more interesting. Addison also made us feel at home and was very patient in making all our transfers smooth and easy-going.

Ultimate Uzbekistan

Friday 10 May 2024
Overview Rating:
Our Tour: Excellent

Ultimate Uzbekistan

Friday 10 May 2024
Overview Rating:
Our Tour: Good
Well organized trip as always with WW. Nice hotels with helpful staff, very knowledgeable guide who answered any questions anyone had in very good English. Young lady from the London office of WW joined us as our group 😊photographer 👍
Food acceptable but after several dinners of Ploy, the traditional dish complains were made. Bus ,Train and flight all punctual.
All together a beautiful country, magnificent architecture and amazing history. Can only recommend it 👍👍
Barbara Smith

Wonders of China

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
Ama zing holiday would recommend Wendy Wu, everything was organised for us. Our tour guide Addison was amazing very knowledgeable and was there for us 24/7.

Treasures of Turkey

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
Excellent tour with a wide variety of experiences including visiting local homes and private boat cruises. Quite a lot of walking though including uneven steos and unmade paths.

Grand Tour of China

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
This is not a holiday, it is an interesting, educational, cultural experience!
On 6th April 2024 we became part of” Ivy’s family “of fourteen. Four English, one New Zealander and the rest Australian (4 singles and 5 couples), a great combination. Due to jet lag we decided to fly to Beijing two days before the tour started-good idea.
Very few people had any English at all, even in the hotels. They did use translation app’s, to varying degrees of success. Downloading your own before you get to China is a good idea (wish we had).
Ivy, our national tour guide was with us throughout the 26 days. How she got us all from Beijing to Shanghai via three domestic flights (enormous airports with very tight security), three train journeys (gigantic stations) and all the tours without losing anyone was a mystery to us all. She made us all feel safe in an environment alien to ours. Forests of sky-high, tower blocks as far as you could see, cars, bikes, scooters and people everywhere. You couldn’t read anything or communicate.
When we arrived in a place we were met by a local guide, so had two looking after us most of the time.
Food was ordered for us by the local guides and Ivy depending on the area we were in and any group likes and dislikes of food. All dishes were put on a lazy Susan (always plenty, you won’t starve) for everyone to try. We practised with chopsticks before going- good idea, some restaurants provided full cutlery, some hunted round for forks and one had to give extra little china spoons (normally for soup) only thing they had apart from chopsticks!
On this trip you don’t need a scarf for temples or clothes for sleeping overnight on a train. You need layers as temperatures differ. A cotton cardigan was the most useful item. Thin plastic mac, sunhat, lipsil, sun block, mosquito repellent in some areas and a good pair of trainers.
All the hotels had toilet paper. Just remember to take some with you when out and about as few public loos (which are abundant and free) have paper. Some have paper you collect before going into the cubicle. Look out for disabled toilet or potty toilet or pedestal, otherwise you’re in the squat!
We averaged 12,000 steps a day (ranging from 6,000 to 19,000) at a moderate pace. Not all due to the tour, we preferred to walk round rather than sit with a coffee during free time.
Go on every optional shows/tour they offer, as they were all exceptional experiences!
Goggle and WhatsApp (blocked in China) TV in English if you’re lucky. Free Wi-Fi in most hotels.
Thank you to all the Wendy Wu staff for all your excellent organisation. All the local guides (especially Max and Bell) who introduced us to their home areas. Our very special thanks to Ivy.

Journey through Jordan

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
Excellent guide- friendly and knowledgeable. Lovely food. Everything interesting but Petra and Dead Sea were highlights.
Administration from Wendy Wu excellent with pre guide information being detailed. All logistics went smoothly. Very professional.

Ancient China

Thursday 09 May 2024
Overview Rating:
Our Tour: Excellent
First time using Wendy Wu and didn’t know what to…. They turned out to be brilliant and exceeded all expectations. National guide couldn’t do enough for us.

Dreams of Nature

Wednesday 08 May 2024
Overview Rating:
Our Tour: Excellent
Excellent tour of China with super guides