Wendy Wu Tour Experience
Our aim is to provide you with truly inspirational travel experiences. We take care of all aspects of your holiday to make your Wendy Wu Tours experience as enjoyable and memorable as possible.
See more, do more, experience more!
We offer an extensive range of tour itineraries to enable you to visit our destinations' famous tourist attractions such as the Great Wall, the Yangtze River or the Terracotta Warriors in China, Angkor Wat in Cambodia and the Taj Mahal in India. Many of our tours also take you off the beaten track, to emerald lakes and traditional villages. We also like to offer those extra, unforgettable experiences; this could be a rickshaw ride through Beijing’s traditional Hutongs, attending a Buddhist ceremony or cruising on a traditional junk boat. We also offer the opportunity to explore a bustling city like Hong Kong or Dubai en-route.
Our fully inclusive service, your peace of mind
Customer care is top of our agenda and our fully inclusive service allows for real peace of mind. Make use of our visa service, enjoy a simplified tipping system and get prepared with the help of our detailed travel guide. Our National Escorts and Local Guides constantly receive outstanding customer feedback and we pride ourselves on high levels of customer satisfaction and personal recommendations. Your holiday with us is financially safe and secure as we are members of ABTA and hold ATOL and IATA licenses.
Great tours, great value
We believe that every aspect of your Wendy Wu Tours experience should be exceptional, including the price. All our tours offer great value for money and our prices are as fully inclusive as possible, with no hidden extras.
All our UK Travel Consultants have visited our destinations and would love to share their knowledge and enthusiasm with you. They can provide you with detailed information about our tours, advice on which itinerary is ideal for you and even help plan your own personalised tour.
Before Your Tour
Your Wendy Wu Tours experience begins before you travel. We’ll send you a detailed travel guide packed with helpful tips to prepare you for your holiday, a phrasebook so you can practise your language skills before you leave and a suggested packing list.
Our Partner Overseas
Our solid working relationship with our local offices overseas ensures every tour is a success. With years of experience in operating tours throughout the region, you can be assured that our local knowledge on the ground means that our tours run efficiently and smoothly, ensuring you get the very best out of your visit.
No Hidden Extras
We pride ourselves on our ‘value for money’ approach. Our Group Tours are inclusive of international flights, current taxes and fuel surcharges, domestic transportation, accommodation, all meals, daily tours including entrance fees, Local Guides, National Escort (minimum 10+ passengers) and visa fees for UK passport holders. All you have to pay for locally is tipping and personal expenditure, including any optional excursions and shows, and your Laos visa (where applicable) . Private Tours vary, depending on the itinerary.
Travelling with a small group of like-minded fellow travellers is a great way to enjoy new places, share new experiences and meet new people. All our Group Tours are guaranteed to run subject to a minimum of 8 travellers and a National Escort will accompany each group of over 10. The maximum group size varies depending on the tour, but is usually no more than 28 people in China and 22 people in Indochina and India. In Cambodia and India, different guides are used in each destination. You may meet other tour groups travelling concurrently.
To assist you in deciding which itinerary best suits you, our Group Tours are graded to reflect the level of fitness required. Please contact us if you are unsure whether a particular tour is right for you. Alternatively, our range of Private Tours are more flexible and can better cater for individual needs.
- Comfortable Paced Tour
These tours are accessible to most people with an average level of fitness and normal mobility. These tours involve sightseeing on
foot, some climbing of stairs and getting on and off boats throughout the tour.
- Medium Paced Tour
These tours are not strenuous but do require higher levels of fitness. A typical tour may include longer periods of sightseeing on foot, climbing of stairs and getting on and off boats. Longer periods of driving; sometimes on unmade roads and overnight train journeys may feature, as well as some easy hiking. Some Medium Paced Tours may involve several days at altitude.
- Active Paced Tour
These tours can involve long periods of sightseeing on foot, climbing of stairs and getting on and off boats. Some trekking may be involved, as well as travel to remote areas where tourist facilities are less developed. These tours could involve long days of driving and overnight train journeys. These programmes require a good level of fitness, as they are physically more demanding.
Detailed Tour Dossiers
The Tour Dossier for our Group Tours provide a straightforward description of the physical activities involved on each day of your itinerary. If there are any particular challenges such as the length of time spent on your feet, journey times, or accommodation standards – they will be explained in these concise trip notes. It is essential that you read the relevant Tour Dossier before booking. To obtain a Tour Dossier, refer to our tour pages where you can easily download a copy for your tour.
Travelling on your own?
Our Group Tours are ideal for single travellers. They’re a great way to meet like-minded people, share the experience and form long-lasting friendships. It is unlikely that you will be the only single traveller on your chosen tour, so if you are willing to share a room, we will aim to match you with another single traveller of the same gender (on overnight train journeys and cruises, this may not be with Wendy Wu Tours passenger). Just let us know at the time of booking and no single supplement will apply. Of course, you may prefer to have your own room, in which case we offer a single room option. Single room upgrade prices are outlined on each tour page, which applies to a single room in each hotel and a single cabin on the Yangtze River cruise. You will be required to share on overnight rail journeys and Halong Bay Junk cruises.
National Escorts and Local Guides
One of the benefits of travelling with Wendy Wu Tours is that our National Escorts (on Group Tours) and Local Guides are always on hand to answer your questions and offer support. They will meet you at the airport on arrival and be with you throughout your tour, right up until your departure. They are fully committed to making every minute of your stay in their country an enjoyable and rewarding experience. On our multi-country tours, different National Escorts will be used in each country. We regularly receive complimentary letters from our passengers who sing the praises of the knowledge and professionalism of our National Escorts and Local Guides, particularly their friendly, supportive nature.
Your experience takes off here
Your flights are an important part of your Wendy Wu Tours experience, which is why we only work with scheduled airlines with the best reputations for service, reliability and punctuality. Our main partners include British Airways, Emirates, Cathay Pacific, Qatar Airways, Malaysian Airlines, KLM, Air France and Finnair. We use reputable domestic airlines for internal routes. Click here for more airline information.
A place to recharge and relax
Your accommodation is selected for convenience of location, comfort or character and can range from a business hotel in one city to a family run guesthouse in a smaller town. In more remote areas, accommodation may be of a lower standard and may not have all western amenities. Find more information about our hotels here:
Hotels in China
Hotels in Indochina
Hotels in India
Hotels are generally rated as local three to four star standard, but please note that there is no international classification system for hotels and differences in facilities and quality do exist between the UK and Asia. Rest assured that all hotels used by Wendy Wu Tours are regularly inspected by our staff and our partners to ensure that standards meet your needs.
Meals – an authentic taste of Asia
All meals (excluding drinks) are included in our fully inclusive Group Tours. Breakfast is a combination of local and western food, usually served buffet style. Lunches and dinners consist of traditional local cuisine, with a wide range of dishes to choose from. Meals on our group tours usually start with lunch on the normal day of arrival and finish with lunch on the normal day of departure. Any additional meals will be at your own expense and no refund will be made for any meals missed.
Please note that on some of our Off The Beaten Track and Go Beyond tours, meals in remote areas may be basic or repetitive. Our Private Tours include several free evenings, offering flexibility for those who wish to explore the local restaurants.
Eating in China
Breakfast is served in the hotel and usually includes western dishes. As is traditional in China, lunch and dinner consists of small dishes of local cuisine which is then placed on a ‘Lazy Susan’ so you can experience the variety of speciality dishes. In China all the dishes are served in various styles and brought out to the table for everyone to share. The amount served is more than ample for the whole group. We aim to cater to the tastes of the majority of people and so the food is not too spicy or unusual in taste.
Each individual place setting will consist of a bowl of fan (rice), a pair of chopsticks (you may request western cutlery if you prefer), a flat bottomed soup spoon and a saucer. Chinese food is usually served in courses where a typical meal will consist of rice, one to four meat or fish dishes, two vegetable dishes and one soup dish. Almost all food is cut into bite sized pieces. The centre of the meal is the fan or rice. So much so that the meal itself is called hsia fan, ‘a period of grain’. The meats and vegetables that we think of as the focus of the meal are known as ts’ai, which roughly translates as ‘side dishes’. Fish is not always available, particularly outside of the bigger cities. The Chinese are also not big on desserts with meals normally complemented with fruit to clean and refresh the palate.
Drinks will be at your own expense. Beer is widely available and cheap. Wine lovers should remember that western style wine is expensive to import, so most restaurants will not stock it. Chinese wine is available, but not the same quality as those available in the UK. Bottled drinking water, soft drinks and fruit juices are also widely available – however, remember that you should only have ice or fruit juices from a trusted restaurant; where they will use boiled or bottled water to prepare ice and juices.
If you have booked a tour that does not include all meals, your local guides will be able to recommend a variety of restaurants to meet your taste and budget. It is possible to buy snacks in supermarkets within major towns or cities. Alternatively, you may also like to bring comforts like cereal, biscuits, muesli bars and tea/coffee from home.
Any food/diet requests MUST be specified at the time of booking and you should mention it again to the National Escort/Local Guides when you meet them – they will do their utmost to cater for any special requests, such as vegetarian meals or food to be avoided in case of allergies.People on restricted diets should expect complications in China. Some people have misconceptions about the Chinese diet. The Chinese attitude to food has been shaped by a cuisine and nutrition philosophy with a history over a thousand years and they have great pride in it.
Vegetarians should remember that although vegetarian dishes are available, they may be offered meat by restaurant staff who do not understand why anyone who can afford meat would choose not to eat it. In these cases, patience and understanding will go a long way.Please be aware that on some days where a lot of sights are covered, dinner times may be early (around 5.30pm) and your tour group may head directly to the restaurant after sightseeing. Whilst travelling away from major cities, it is highly recommended that those passengers with food intolerances take additional food items with them as not all dietary requests will be met due to the limited foods available.
Eating in Indochina
Breakfast is served in the hotel and usually includes western dishes. As is traditional in this region, lunch and dinner consists of small dishes of local cuisine which is then placed on the table so you can experience the variety of speciality dishes. The amount of food served is enough for the whole group and caters to the tastes of the majority of people so dishes are not too spicy or unusual in their taste. If you do not feel confident with chopsticks please ask the restaurant staff for cutlery.
Drinks are not included with your meals and will be at your own expense. Beer is widely available and cheap. Wine lovers should remember that western style wine is very expensive to import into the Indochina region and so is not stocked except by upmarket restaurants. Bottled drinking water, soft drinks and fruit juices are also widely available – however, remember that you should only have ice or fruit juices from a trusted restaurant; where they will use boiled or bottled water to prepare ice and juices.
Due to the French colonial influence, black tea (commonly referred to as “lip-ton” by the locals), coffee and baguettes are available in most places. However, the local style is to have sweet condensed milk with their tea and coffee. Fresh dairy milk is not usually served but many restaurants will provide this if requested. It is possible to buy snacks in supermarkets within major towns or cities. Alternatively, you may also like to bring comforts like cereal, biscuits, muesli bars and tea/coffee from home.
People on restricted diets should expect complications in Indochina. The Vietnamese and Cambodian cuisine relies heavily on fish sauce or shrimp paste and your National Escort/Local Guide will need to instruct each restaurant to omit such ingredients.
Vegetarians should remember that although vegetarian dishes are available, they may be offered meat by restaurant staff who do not understand why anyone who can afford meat can choose not to eat it. In these cases, patience and understanding will go a long way.
Eating in India
The cost of all meals is included in your group tour cost. Breakfast is served in the hotel and includes a combination of western and local dishes. As traditional in this region, lunch and dinner are served in a banquet style, so you can try the variety of specialty dishes. The amount of food served is more than ample for the whole group.We aim to cater to the tastes of the majority of people so dishes are not too spicy or unusual in their taste. One of the great myths about India is that the food is of poor quality and always hot and spicy. This is definitely not the case! In fact, North Indian dishes whilst often very rich and indeed spicy don’t contain as much chilli as South Indian dishes. Indian cuisine is predominately vegetarian;however more meat (chicken and lamb) dishes are available in the North.
On our group tours, we use a variety of local and hotel restaurants, which provide variety in both the dishes and methods of cooking. If you like Indian food from home, you will have no problems with the real Indian food as it is similar, only more flavoursome. You’ll love it; though don’t expect to lose weight on your holiday, Indians love to eat and eat big. In tourist centres, some restaurants and hotels may also serve western dishes to provide variety. You may also prefer to bring comforts like cereal, biscuits, muesli bars and tea/coffee from home.
Drinks will be at each tour member’s own expense. Beer is widely available and cheap. Wine lovers should remember that western style wine is very expensive to import into India, so is not stocked except by upmarket restaurants. Bottled drinking water, soft drinks and fruit juices are also widely available – remember that you should only have ice, fruit juices or lassies (yoghurt based sweet or salty drinks) from a trusted restaurant; where they will use boiled or bottled water to prepare ice and drinks. Tea is very popular and Indians simply love visiting the many street stalls which brew chai (also known as masala), a sweet, spiced tea brewed with boiling milk. Hotels will usually serve tea and instant coffee at breakfast or other meals – you can usually request the chai or masala style tea as well.
Packed meals in India: On some days, your National Escort/Guide may arrange for a simple, packed meal for your group. It may be a matter of schedule (on long driving days), hygiene (on train journeys), or your location (in remote areas) and we ask you to bear this in mind. Although this is not a full meal, most of our passengers seem to enjoy this change from the large portions and more elaborate banquets enjoyed most days.
Any food allergies/diet requests MUST be specified at the time of booking and should be reiterated to the National Escort/Guide when you meet them – they will do their utmost to cater for any special requests, such as vegetarian meals or food to be avoided in case of allergies.
People on restricted diets should expect complications in India and unfortunately we can give no guarantee that special requirements can be met.
Please be aware that on some days where a lot of sights are covered, dinner times may be early (around 5.30pm) and your tour group may head directly to the restaurant after sightseeing.
Additionally, long driving distances or flight times, for example, may delay/alter your mealtime. Whilst travelling away from major cities, it is highly recommended that those passengers with food intolerances take additional food items with them as not all dietary requests will be met due to the limited foods available.
Our tours are planned to be as fully inclusive as possible. However, from time to-time your National Escort or Local Guide may suggest optional tours/sightseeing in addition to the standard sightseeing planned for that city. Such options are at an additional cost, with prices ranging from USD20 - USD50 per person. Typical activities might include a rickshaw ride through a Hutong district in Beijing, a ride on the Maglev train in Shanghai or a visit to the Killing Fields in Phnom Penh.
A few tips on Tipping
Like many countries, tipping is a necessary part of the tourism industry in Asia. To avoid uncertainty about who, when and how much to tip, we have established a tipping system whereby all Group Tour passengers contribute to a ‘kitty’, paid at the beginning of the tour in cash (US dollars) to the National Escort, who then distributes it throughout the trip. On multi-country trips this amount will be paid in stages on arrival in each country. For tours with fewer than 10 passengers, tipping will be slightly higher than stated on the Group Tour pages. If your tour features a Yangtze River Cruise, then please note tipping is paid when you embark your cruise ship, in Chinese Yuan (RMB). Tipping amounts will be advised on your invoice. Tipping is not included on any of our Private Tours, Short Stays or Extensions, but we will suggest appropriate amounts. (Tipping amounts are subject to change).
The types of transport we have selected are intended to combine convenience and comfort with an enjoyably authentic travel experience. We believe that our customers like to be travellers as well as tourists, so you are not always ‘separated’ from the locals.
Air-conditioned coaches are used for city sightseeing, short excursions to the countryside and longer transfers where necessary.
- Internal Flights
Flights are based on economy class, we always use reputable airlines.
We use various types of boat, from large boats on the Yangtze River and Halong Bay to smaller boats on the Li River, Grand Canal and West Lake. Smaller wooden sampans are used on the Mekong Delta. To undertake these excursions, you will need to be capable of boarding and disembarking from these boats, sometimes without assistance and/or handrails.
- Overnight Train Journeys
We use the best available ‘soft sleeper’ trains. Each compartment is shared by four people (not necessarily Wendy Wu Tours passengers). There is a western-style toilet at one end of the carriage and an Asian style toilet at the other end. The beds and cabins are basic with clean linen provided and there are no showers or dining car. The trains are generally clean; however you cannot expect perfect western standards.
We love to hear from our customers. Our customers’ comments and feedback help us to maintain and improve our high standards. You will be asked to complete a questionnaire at the end of your tour, but please feel free to contact us at any time and in whatever way suits you. Click here to read what our previous customers have said about us!