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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Wonders of China

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
Wondeful varied tour through China. Extremely well organised and planned. Great thought has gone into the accommodation and meals. Thoroughly enjoyed our time.

Japan & the Scenic South

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
Treated like a star from start to finish. This tour covered everything and more, if you are looking to explore Japan would recommend.

Angkor to the Bay

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
We have just returned from our Angkor to the Bay tour and we had a great time, it was 'full on' with very little down time, especially at the start of the tour and I wish we had arrived a couple of days before the start so that we could have acclimatised a bit.

We had a great group of people, 18 in total, and we all got on really well which obviously helped to make the holiday.
The organisation was excellent, for example when it came to checking in to the hotels the keys were all ready and waiting for us, and quite often our bags had already been deposited in our room.

The guides were both local and were very knowledgeable, the Cambodian guide could have done well to give us more time to explore on our own at some of the sites but that's being super picky! Also on the Cambodian tour I do think that missing out the Killing Fields was a shame. The visit to the Genocide Museum was hard and I imagine that the Killing Fields would have been an equally difficult experience but it did feel like an omission especially as they were referenced by the guide a number of times.

The internal flights were all efficient as was the transport in general throughout the tour. All the drivers were great.

The Vietnamese guide was lovely and he even added in a couple of things at our request, it was a privilege to be able to see how people live day to day in Vietnam.

We opted to go on the extra tour to the Golden Hand Bridge and we are so pleased that we did. I wasn't expecting it to be in a theme park but that just made the whole thing even more fun. We were there very early so it wasn't too crowded, and we all agreed that we could have stayed at the park for much longer. (NB there is an additional charge for this excursion).

The food was plentiful but almost every meal was a set menu which wasn't ideal. Often there was far too much and there was so much waste - lunch and dinner were generally 4 course set menus. As a vegetarian the menus didn't vary too much: vegetable spring rolls, soup, tofu in some form or other and then a fruit platter. I think at the start of the tour (in Cambodia) we had the pretty much the same thing for lunch and dinner on two or three consecutive days which was a bit disappointing. The restaurants were all very accommodating: we had some people with special dietary requirements (not just vegetarians) and the restaurants all managed to provide the appropriate food There were a couple of days where we had Italian food and on the boat trip there was a buffet which was very welcome. Our guide was concerned that there weren't enough vegetarian options at the buffet and he arranged for additional items to be prepared which was a lovely touch. The food throughout was lovely (with only one exception) but by the end of the holiday we all just wanted to be able to make our own selections!

We did eat out in restaurants most evenings which often meant a very quick turnaround after a full day of sightseeing.

We were lucky with the weather and missed the flooding and the typhoons so were able to visit every destination on the itinerary unlike some other tourists we spoke to.

It's so hard to pick out the highlights because there were so many. I ticked off a bucket list item with the cruise on Halong Bay. The Cu Chi tunnels were fascinating. Hoi An was one of my favourites, just so pretty and Hanoi was brilliant (crossing the road was an experience). Our guide wasn't allowed to take us to Train Street but we found it ourselves and it's another must see.

In Cambodia Angkor Wat was stunning. We were in Phnom Penh during a festival and being out on the streets was a fabulous and unexpected bonus as the coach couldn't get through the traffic to take us to our restaurant so we had to walk.

I am so pleased that we chose to do this tour. It was our first trip with Wendy Wu and we can't fault the organisation. The biggest issue was the food and I suppose having too much rather too little is the better way around!

I would recommend the tour but I do feel that you need to be quite fit in order to ensure you don't miss out on some of the sightseeing. A few members of the group had to opt out of some things either because there were too many steps or because they just needed some time out due to the fast pace and full itinerary.

Dreams of Egypt

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: average

69522

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
I gave this holiday 5 stars because it made me want to come back and explore more of Japan. Also, because of the exceptional talents of our tour guide, I got an in-depth experience of the culture without the fear of not knowing the language.
Be prepared to be endowed with masses of authentic Japanese food; even the French and Italian style food was more Japanese.
All the hotel rooms were massive, some hotels were not close to anything interesting if you wanted to wander.
Please be aware that this is an international company, so two-thirds of the group were not from the UK. If that sort of thing bothers you, then WW Tours aren't for you
It has a physical rating of 1, which is far too generous. Many of our group tapped out on some of the sightseeing due to precarious stairs and a lot of climbing.
I went solo - wouldn't particularly pay extra for a solo people tour; pretty much everyone is there for a good holiday and willing to socialise.
It's not cheap - but if you get a good tour guide it's worth it. Also definitely recommend going Oct/Nov time for the Autumn colours (WOW!)

China Delights

Monday 24 Nov 2025
Overview Rating:
Our Service: Excellent
An excellent experience. Very good support, particularly in the visa application process, advice regarding e-sims and how to pay in China.
The tour itself was well organised and all activities mentioned in the brochure were included when we were on the ground. The national guide was excellent. She was knowledgeable, helpful and a lovely person. The local guides were also excellent. Thoroughly recommended.

68672

Sunday 23 Nov 2025
Overview Rating:
Our Tour: Good
Loved Japan.
Food served left a lot to be desired. Breakfast was always good but lunch and dinner not tasty, bland and repetitive day after day the same. We never knew what we were eating either.

Best of Japan

Sunday 23 Nov 2025
Overview Rating:
Our Tour: Excellent
Great itinerary with lots of interesting locations to visit and things to experience. Quite excellent range of Japanese and International cuisine offered, all of which was to a very high standard. Very comfortable coach and rail travel. An exceptional guide made the holiday. This is interesting, safe carefree travel at its best.

Magnificent China

Sunday 23 Nov 2025
Overview Rating:
Our Tour: Excellent
Fantastic trip, flawless from start to finish. Guided through this full on experience by the best national tour guide that we have ever met, many thanks and kudos to Mr Hoffman who went out of his way to make our visit to this visually stunning and beautiful country. Nothing was to much trouble for this kind and knowledgeable man, we cannot thank him enough for his attention to details and individual guests. I may add that all of the local guides were of the same mind set and knowledgeable. We would not hesitate to recommend this tour, but a certain amount of fitness is required as this experience consists of a hectic schedule to see all that we had, but well worth the effort. Thanks again Mr Hoffman, I hope the company values your dedication to the brand and reward you accordingly, I wish you well my friend. "Yellow hat"

Vietnam Panorama

Sunday 23 Nov 2025
Overview Rating:
Our Tour: Excellent
Despite dodging the worst cyclones for decades this was a magnificent holiday with an outstanding guide.
This was our second holiday with Wendy Wu and we were certainly not disappointed.
Great holiday itinerary with outstanding sights and experiences. When the weather turned against us our guide, with help from a hard working back office, took everything in his stride changing the itinerary cancelling/booking hotels and restaurants.
Our bus driver and his assistant were first class!

Ancient Empires of China & Japan

Saturday 22 Nov 2025
Overview Rating:
Our Tour: Excellent
A comprehensive tour of the best of China and Japan. Excellent hotels, superb guides. You must be prepared to support very early starts on most days as it is the only way to enjoy many of the popular venues before the crowds arrive. Leaving the hotel on a coach by 07.30 is not unusual. It would be impossible to cover as much ground and visit so many of the stand out destinations as a solo traveller. Our Wendy Wu supported travel arrangements with multiple flights and bullet train journeys proved faultless. Overall we felt this tour offered good value for money.

Grand Tour of China

Saturday 22 Nov 2025
Overview Rating:
Our Tour: average

Japan Uncovered

Friday 21 Nov 2025
Overview Rating:
Our Service: Excellent
Very pleased with the support Cheryl has given leading us to book a holiday in Japan and Hong Kong. Plenty of helpful advice and guidance and no pressures on us. Hoping this bodes well for our trip in 2026.

Japan Uncovered

Friday 21 Nov 2025
Overview Rating:
Our Service: Excellent
The service was excellent and the member of staff I spoke to was very helpful/knowledgeable in answering all of my questions.