This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

This was a full on tour quite tiring but worth it , I was in a great group very friendly as I was on my own .
All the accommodation was excellent the coach driver and assistant were very helpful then there was our tour guide Ajay very knowledgeable and always available to sort out any problems the tour programme was well planned, there was quite long periods of time on the coach which was good to see country side or catch up on some sleep, the food was good and plentiful even though I don't eat curry or spicy food always found something to eat
Think that's it hope I didn't miss anything out.

Cheryl was very helpful and explained everything to me. Very friendly and informative and answered all my questions.I have already been on 3 tours with Wendy Wu and found that they are very professional. There tours are excellent I can’t fault them. With all my tours the guides have been excellent

The telephone conversations with Jade Moore were very good. The email offer for the holiday gave flight options and a final price, but did not detail the whole package. Our understanding of the package was based solely on the internet information.
Our request for a brochure did not materialise, despite receiving a confirmation email.

Excellent service from Mark. He was professional and knowlegeable and took time to find good flights at the right price. I was impressed by his expertise and good humour when taking my booking. If only other companies hada Mark we would ll be a little less stress when booking!

Service agent Matt was easy to follow and gave great service.
Email confirmation came in timely fashion.

Unfortunately, this trip fell far short of expectations. The problems started before we even boarded the first flight: we were unable to check in properly because the travel agent failed to provide our passport details to the airline (Air China). As a result, we were assigned seats at the very back of the plane.
A late arrival from our first flight to Beijing caused us to miss our connecting flight. We were then offered an overnight stay at a local hotel, but the room provided was disappointing—small, dirty, and without a window. The food served there was also of very poor quality.
The overall experience at Zhangjiajie was equally underwhelming. The weather was terrible, which meant we missed out on the beautiful scenery that was the main reason for visiting. To make matters worse, the area was extremely overcrowded, and local visitors did not observe orderly queueing. We often had to push our way onto shuttle buses within the park, which made the visit stressful and unpleasant.
The one bright spot in an otherwise challenging trip was our national guide, Jessica. She was professional, kind, and truly wonderful throughout the journey, and we deeply appreciated her support.
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Excellent from initial booking until conclusion of holiday.

We booked with Ruth at a pop-up event in Marple. She was very helpful and the booking process was quick. We are now looking forward to our trip.

This Wendy Wu tour was arranged well and lots on the itinerary. The hotels generally were good but at times food was so repetitive and quite bland except when eating in local restaurants. I think they try to play safe by eating in other hotels with international foods.
Our guide was knowledgeable and so helpful, nothing was too much trouble, suggesting extras for us.
On the whole I would recommend this tour if you like different cultures/temples etc.
Be aware of hear and humidity and importance of keeping hydrated.

An all around great holiday. Knowledgeable well organised guide, good support team and a good mix of experiences from short stops to longer events.

Very Helpful advisor