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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Grand Tour of China

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Excellent
I should start with mentioning Frank, our tour guide, who was excellent in not only acting as a shepherd with his "flock" but was extremely knowledgable about places visited and ever so helpful when problems arose such as sickness, emergencies, hospital visits, medication etc. Always patient, good natured and a great sense of humour. This was a once in a lifetime trip and the destinations visited fulfilled all our desires - Xian, Beijing, Dali, Kunming, Yangtze river, Chongqing, ChengDu, Guillin, Yangshuo, Hangzhou, Suzhou, Shanghai, and Hong Kong! It truly was stunning and unforgettable, and exhausting! This tour requires a good degree of fitness as there will be substantial walking involved. It also involves a high degree of transport and frequent packing / unpacking between accommodations. If there was one criticsm I would have to make, it would be able to spend more "me time" in some of the destinations even if this reduces the itinerary.

Journey through Jordan

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Good
The first hotel 3 nights was great. 2nd hotel 2 nights was good. Last hotel at Dead Sea was not 5 stars and was really disappointing. All meals until the last day were great. Last day lunch and dinner was in the mediocre hotel buffet style hot dishes were not hot, desserts were not covered despite the flies and the queues for food were ridiculous. It was as if Wendy Wu had run out of ideas. The adult pool was closed, the Lebanese restaurant was closed. Generally the last day was a lacklustre affair which was a real shame

69522

Monday 17 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent tour with an excellent, knowledgeable tour guide

Best of Japan

Monday 17 Nov 2025
Overview Rating:
Our Tour: Good
Great itinerary, good hotels, food, guides and transport .

Treasures of South America

Monday 17 Nov 2025
Overview Rating:
Our Tour: Excellent
The holiday of a lifetime and the best holiday I have ever had. Peru - the Andes, Machu Picchu, Lamas and Alpacas, Chocolate and Pisco Sour, Lake Titicaca and Floating Islands. Buenos Aires - Tango lessons, Gauchos and horse riding. Rio de Janiero - Christ the Redeemer, Sugar Loaf Mountain, Copacabana Beach, Carnival experience and Samba. The Iguaza Falls were amazing with the option to view them by helicopter and boat - brilliant experiences. Learning about the different cultures and history was fascinating and visiting Indigenous families and sampling their ancient rituals was a privilege. Al the places visited were fantastic and I cannot pick out a favourite - they were all brilliant.

The Hotels and food were all excellent. We sampled lots of different restaurants and cuisine. Dinner was usually in a local restaurant and included great entertainment.

Everything was extremely well organised and it all ran very smoothly, we did not have to worry about a thing. Claudio - our guide for the whole tour - was knowledgeable and passionate. He looked after us extremely well, he was pleasant, friendly, caring, thoughtful and extremely efficient. He worked very hard and attended to every detail. In addition to Claudio there were local guides who specialised in a particular area and they were all brilliant too. Transport was always ready and waiting for us, and all the drivers were pleasant, friendly and helpful.

It was full on and fast paced, lots packed in and so as expected very little downtime. I found it all very exciting and in my view if you are going to travel that far you might as well do as much as possible.

We have lots and lots of photos, many happy memories and have made some lovely new friends.

Fantastic experience, brilliant holiday and worth every penny - thank you Wendy Wu.

71442

Monday 17 Nov 2025
Overview Rating:
Our Tour: Good
The river cruise was absolutely fantastic - truly exceptional service and wonderfully comfortable.
Visiting Sikkim and Darjeeling was very interesting but spoilt for us as the weather was extremely wet.
The guides and excursions were extremely good.
I have only given a 4-star rating overall as the quality of hotels was in general below expectation: the location of the hotel in Kolkata was good but the rooms were a bit dirty and the meals were poor and the Summit North Star Hotel in Gangtok was awful in every way (I note this can be booked online for £22 for a 'deluxe' room!!).
This is our second Wendy Wu holiday (having previously visited Japan) and I would prefer less elaborate/substantial lunches and a slight upgrade in the standard of hotel accommodation to a genuine 4* for all tours.
I would also not recommend Air India.

68672

Monday 17 Nov 2025
Overview Rating:
Our Tour: Good
I nearly didn’t go on this holiday because my travel companion was too ill to travel but I decided to brave it and I’m glad I did. It was a packed itinerary with lots of different experiences so not much time to feel lonely. Our guide Junya was very friendly and informative although I did have to concentrate to understand him sometimes. Generally the hotels were good but they did vary in standards as did the food offered. I felt that there was rather too much Japanese food which became a bit repetitive after a time. The travel arrangements were excellent and very efficient. Overall it was a great holiday and Japan is a wonderful country to visit and experience a very different culture

69522

Monday 17 Nov 2025
Overview Rating:
Our Tour: Excellent
The whole experience from start to finish was first class. Our tour guide "Hiroko Abe" went above and beyond by including a couple of visits that were not on the tour itinerary.

China by Rail

Monday 17 Nov 2025
Overview Rating:
Our Tour: Excellent

Gems of China

Sunday 16 Nov 2025
Overview Rating:
Our Tour: average
A very well-planned, organised and well led tour which made the most of the time available. Full of variety and interest; accommodation and food excellent.

But the charms of China as a destination are seriously limited - overdevelopment, man-made accretions defacing its iconic natural landscapes and wonders, and gross overcrowding in all the tourist attractions. Disappointingly, none of the preserved old towns on the Yangtze were included in the itinerary.

Beyond the Brahmaputra

Sunday 16 Nov 2025
Overview Rating:
Our Tour: Good
The river cruise part of this holiday was excellent, with: good service and accommodation; interesting excursions and guides.

The tour to Sikkim and Darjeeling needs some attention.

Gems of China

Sunday 16 Nov 2025
Overview Rating:
Our Service: Excellent
Matt was very polite and helpful. He explained everything very clearly. I asked him lots of questions and he was more than happy to answer all my questions. I felt very reassured and well informed.

Moroccan Odyssey

Sunday 16 Nov 2025
Overview Rating:
I had a fantastic time on this tour. We saw a great deal of Morocco and I've left feeling like I've seen and done everything there is to offer. There was a great mix of inner cities, desert, and coastal towns, and some of the scenery whilst driving was spectacular. A big thank you to our guide Brahim who was kind, welcoming, and happy to answer all of our questions. The food was great and some of the dining settings were simply superb! I found the locals to be very welcoming and felt perfectly comfortable shopping in the souks alone during spare time. Thank you for a fabulous trip!

Egypt and Jordan Adventure

Saturday 15 Nov 2025
Overview Rating:
Our Tour: Excellent
very well organised