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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Secrets of Saudi Arabia

Tuesday 10 Mar 2026
Overview Rating:
Our Tour: Good
My first day, Friday 6 February, was very disappointing. Nothing to see near the hotel, could have been better sited, and waiting for the guide to appear for the welcome dinner. Finally phoned phoned him and he said he was not coming until 9am the next day. At dinner we all felt rather abandoned. The guide insisted the welcome dinner was on Saturday, which was not what the itinerary said! This was a wasted day. There must have been à lack of communication between WW and the guide.
The guide had a huge ego and clearly enjoyed the sound of his own voice. and seemed to think we knew nothing of Islam - not the case and when I questioned something he said he said he would do some research and come back to me. He never did. One day was spent having 2 welcomes at Arab tents. While very nice, too much time was spent and we did not see the Elephant Rock that evening, until the next day. I appreciate that the next day was difficult because of Prince William’s visit to AlUla, but if we had left the hotel earlier the sightseeing would not have been such a rushed job and we might even have visited the site we missed.
Overall I enjoyed the holiday but some clarification was required which would have improved matters.

Colours of Costa Rica

Tuesday 10 Mar 2026
Overview Rating:
Our Tour: Good
Good tour, well organised, excellent tour leader. Only complaint, most meals were included, which meant a lot of time was spent in restaurants, which could have been better spent. Also timings were organised around getting to the restaurants.

Japan Uncovered

Monday 09 Mar 2026
Overview Rating:
Our Service: Excellent
Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

Silk Road Explorer

Monday 09 Mar 2026
Overview Rating:
Our Service: Excellent
I spoke to Julia on the phone. She was very professional and helpful. She offered extra days at the start and end of my proposed trip, booked airline seats, and answered all my questions. The email confirming my booking arrived within minutes. This included links to the Wendy Wu portal plus a detailed itinerary. The whole process was very clear and straightforward. I have confidence in Wendy Wu's staff and the quality of my forthcoming holiday.

Colours of Costa Rica

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent
A very good holiday with an excellent guide, Jorge, who was extremely knowledgeable. We saw a great variety of animals and birds, most of which we wouldn't have seen without Jorge. He was always very helpful and enthusiastic.
We saw a lot of the country and the itinerary was well paced.

6644501

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are thrilled to know that you enjoyed our tour and hope to welcome you on another journey in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

2448051

Sunday 08 Mar 2026
Overview Rating:
Our Tour: Excellent
Excellent stay the night before our tour in Delhi. Lovely to relax after a long flight and get accustomed to the sights and sounds of Northern India. Comfortable stay good food ,wine and service.

Our Response

Dear Customer,
Thank you for your wonderful review and 5-star rating. We appreciate you taking the time to share with us your experience.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Colours of Costa Rica

Saturday 07 Mar 2026
Overview Rating:
Our Tour: Excellent
Beautiful country with diverse wildlife and climate
Well organised tour with excellent guided

52838-PRE

Friday 06 Mar 2026
Overview Rating:
Our Service: Excellent
Knowledgeable staff, very pleasant to deal with and provided good advice.

India by Rail

Thursday 05 Mar 2026
Overview Rating:
Our Tour: Excellent
Fabulous trip, which takes you to all the main sites. Hemo, our guide, was knowledgeable and very friendly, making sure we didn't get lost in very busy places. It was good to have him with us throughout to deal with minor issues in hotels etc. As India is so large, you need to be ready for a lot of travel but the variety made it all an adventure.

Wonders of China

Thursday 05 Mar 2026
Overview Rating:
Our Service: Excellent
Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended

Egypt and Jordan Adventure

Wednesday 04 Mar 2026
Overview Rating:
Our Tour: Excellent
Wonderful trip, excellent guides, especially Rabie our main Egyptian guide. The trip incorporated everything we wanted to see in Egypt and Jordan. The hotels and restaurants were great and it will be one of our favourite holidays

Colours of Costa Rica

Tuesday 03 Mar 2026
Overview Rating:
Our Tour: Excellent
This was my 18th escorted tour over the last 7 years, and I can honestly say that it was one of the best I've been on. The itinerary was great, with plenty of wildlife viewing opportunities, and we had a fantastic tour guide, Eduardo, who couldn't do enough for our group of 18 to make sure that we had a wonderful experience. All the hotels were very well appointed, with swimming pools and good service.

Singapore to Bangkok by Rail

Tuesday 03 Mar 2026
Overview Rating:
Our Service: Excellent
Outstanding, prompt and very accurate.