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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Magnificent China

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Excellent
A fantastic way to see a lot of China and leave a desire to return and see more.

In Pursuit of Pandas

Tuesday 03 Nov 2026
Overview Rating:
Our Tour: Excellent
I had wanted to do a tour of China for a long time and to see the Pandas was one of the most important things that I wanted to do, I went on my own but felt completely included the group. The content of the tour was brilliant and our guide Alison was really good as were the local city guides that joined us as we moved from place to place. The knowledge of each of the guides was very valuable.

68702

Monday 02 Nov 2026
Overview Rating:
Our Tour: Excellent
A perfect way to be introduced to the customs, food, scenery and history of Japan. It gives a springboard for a future visit and having a group that blended UK, Australia and New Zealand tourists worked well.

Classic China

Monday 02 Nov 2026
Overview Rating:
Our Tour: Excellent
An amazing holiday, we saw so much. We were very lucky to have Dan, such a committed, professional and caring guide. We also had knowledgeable and friendly local guides. Our biggest stroke of luck was the great people we travelled with.
We came back exhausted but very happy.

A China Experience

Monday 02 Nov 2026
Overview Rating:
Our Service: Excellent
Booking was straightforward and clear and I was able to easily access my booking to add information required.
I can’t comment further until I have been on the tour

Wonders of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic holiday with a great group of people. Everything was organised for us, so all we had to do was turn up at the appointed time each morning and the whole day was planned for us.

Our main guide was lovely and stayed with us throughout the trip, including at the hotels. We also had a different local guide at each destination, all of whom were extremely knowledgeable about the local area and its history.

The food was plentiful, although don’t expect it to be anything like your local Chinese takeaway!

A few things worth knowing before you go:

You do need to be reasonably fit for this trip. There’s a lot of walking and I’ve never climbed so many steps in my life! Invest in a good, comfortable pair of walking shoes or trainers.

Don’t expect Western-style toilets when you’re out and about. Most are squat toilets, which take some getting used to. Take your own toilet paper or wipes, as supplies can be in short supply outside the hotels. I’d definitely recommend practising your squats at home!

Language can also be a barrier, as not many people speak English outside the hotels. I found a translation app invaluable, particularly when I picked up a nasty cold and needed to visit a local chemist.

If you want to keep in touch with home, you’ll need to use the hotel Wi-Fi or buy an eSIM before you travel, as making calls and using mobile data can be expensive.

There’s no need to pack lots of dressy clothes. Apart from the Yangtze River cruise, there’s very little need for anything particularly smart, and even then, anything goes! During the day it was generally shorts and T-shirts, with lightweight clothing for the evenings. Quite often, though, we’d go straight from a day of sightseeing to a restaurant without having the opportunity to change.

Be prepared for some long and tiring days, especially when you’ve climbed hundreds of steps and walked miles. There isn’t a huge amount of free time for shopping or wandering around the markets selling the usual cheap tourist souvenirs.

Laundry facilities were also limited. I only found one hotel with a self-service laundry, which was free; the others offered a drop-off and pay service. By the end of the trip, we were running short of clean tops and having to wear some things more than once, so pack accordingly!

My highlights:

There were so many, but my absolute highlight was the Great Wall of China. When we arrived and I looked up at the section we were going to climb, I honestly wasn’t sure I’d make it to the top. The steps are all different sizes, and some were quite a challenge. However, nobody rushes you. You go at your own pace and stop for a rest whenever you need to.

The people coming down were so encouraging, cheering everyone on as they made their way up. I did make it to the top! I kept telling myself to keep going because I’d regret it if I didn’t get as far as I could. And it was absolutely worth it. The views were something else, truly amazing and something I’ll never forget. Just thinking about how all those people built it is remarkable.

Another highlight was the Terracotta Warriors. You really do need to see them in person to appreciate just how magnificent they are.

We were really glad we chose to do an organised tour, as I think trying to arrange everything and navigate the country ourselves would have been quite stressful.

Would I recommend Wendy Wu Tours? Absolutely!

From the initial booking right through to the end of the holiday, they’ve been brilliant. Any questions we had were always answered promptly, politely and in a very friendly manner.

All in all, a fantastic holiday, wonderful experiences and some very special memories. I’d thoroughly recommend it!

69972

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
Really interesting holiday, interesting cities lovely countryside felt very safe , lots of coffee shops not too expensive loads of first rate public toilets

Japan Uncovered

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Good
Many of Japan's most iconic buildings and beautiful gardens visited on Honshu in a couple of weeks. However, because of the large area covered, many hours were spent travelling by coach and in some locations we were very rushed and sometimes there was not enough time to visit everything, and we stayed in 8 different hotels! The hotels, restaurants, coaches and drivers plus arrangements were good as was the guide whose English was excellent.

Moroccan Odyssey

Sunday 01 Nov 2026
Overview Rating:
Our Tour: average
There were lots of good things about this holiday, but it was let down by planning that was on occasion substandard, and there were a number of occasions where excursions did not take place as scheduled. With two notable exceptions the food was very disappointing - by and large we were taken to restaurants which were not of particularly high quality, and we were normally given no choice as to what we would eat. It became a standing joke among the group that we would expect to be served Moroccan salad followed by Chicken Tagine!
Overall I feel that I paid a premium price for an experience that was significantly less than premium.

Vietnam & the Reunification Express

Sunday 01 Nov 2026
Overview Rating:
Our Tour: average
The tour was thinking full on. Also the hotels and food was poor quality.

Glories of China

Sunday 01 Nov 2026
Overview Rating:
Our Tour: Excellent
An excellent trip, very well organised. This was our first experience of an organised tour and it did not disappoint!! Wendy Wu did an excellent job, guides were knowledgeable, helpful and they seemed genuinely keen to make sure everyone had an excellent experience. Was it tiring? Yes it was because you pack such a lot in. Could we have done it independently- definitely not! Were we looked after well - yes indeed. Hotels were of an excellent standard, cannot fault them. Food was fantastic. Will we ever forget this trip - absolutely not. Do we have more knowledge about China now - yes bucket loads. Most importantly did we enjoy it and would we recommend it - yes to both. Would we book with Wendy Wu again - definitely.

Vietnam Trails

Sunday 01 Nov 2026
Overview Rating:
Our Service: Good
Booking was easy and representatives I spoke to were very helpful but as I only booked yesterday I can’t comment on anything else.