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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Japan by Rail

Wednesday 10 Jun 2026
Overview Rating:
Our Tour: Excellent

Secrets of Southwest China (Yunnan & Sichuan)

Wednesday 10 Jun 2026
Overview Rating:
Our Tour: Excellent
Southwest China is a beautiful part of China. The tour leader Joe and the local guides were all very good. There was about twelve of us in the group; which was a good number. I particularly liked the Panda conservation centre near Chengdu.

Japan Uncovered

Wednesday 10 Jun 2026
Overview Rating:
Our Service: Excellent
I called to discuss trip, the agent was friendly and knowledgeable

Wonders of China

Tuesday 09 Jun 2026
Overview Rating:
Our Tour: Excellent
This 16 day tour of the highlights of China was amazing. Wendy Wu organised everything perfectly, and our guide Gary Guo was excellent. He managed to shepherd 18 of us through Beijing, Xian, Yichang, Yangtze River cruise, Chongqing, Guilin, Yangshuo and Shanghai via 2 high speed trains, 2 internal flights and 2 river cruises (4 nights and 4 hours).

The standard of the hotels was very good, and all busses were of a high standard with good, safe drivers.

Everything listed as included in the itinerary was included, and the few extra options were of good quality.

The food was plentiful and of good quality, although it did get somewhat monotonous over the 2 weeks of very similar dishes for lunch and dinner.

I would not hesitate to recommend Wendy Wu and Gary Guo for a tour of China.

Magnificent China

Tuesday 09 Jun 2026
Overview Rating:
Our Tour: Excellent

China by Land, Japan by Sea - D

Monday 08 Jun 2026
Overview Rating:
Our Service: Excellent
Great up to now.
We booked online, but had a question , and someone phoned back fairly quickly, and was able to help us.

China by Land, Japan by Sea - A

Monday 08 Jun 2026
Overview Rating:
Our Tour: Excellent

18066101

Monday 08 Jun 2026
Overview Rating:
Our Tour: Excellent
Fantastic trip! Our guide Ni Fan was excellent and easy to understand. He was extremely helpful and nothing was too much trouble. Tour was amazing and exceeded my expectations. Loved everything, even the sandstorm crossing the desert! Food was delicious and I enjoyed all the different varieties. Hotels were great, even right out in the countryside.

Our Response

Dear Elizabeth,
Thank you so much for your fantastic review. We are delighted that everything on the tour not just met but exceeded your expectations. We are hoping to welcome you again on our tours in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

China Delights

Sunday 07 Jun 2026
Overview Rating:
Our Tour: average
This was a very mixed "holiday". Some of it was excellent whilst other parts were less so. First, the roads in the Chinese cities are very good, big highways, no potholes. They are also gridlocked, traffic lights every 150m, takes hours to get anywhere and they are plagued with the electric motor bikes, no licensing, no regulation, no registration, no training. They are lethal!
Shanghai hotel very nice but out of the centre so took hours to get anywhere.
City interesting and modern, loved Tianzifang but would have liked more time there.
Suzhou hotel very nice but only one night, excursions very good, if somewhat crowded. Hangzhou hotel awful, poor food, nothing in English in room, no idea how to operate stuff and no English speaker at the desk. Trips around Hangzhou varied and interesting. Guilin river cruise to Yangshou very special then bullet train to Chengdu. Visit to giant Buddha, 2;30 bus ride there, 2:30 bus ride back for a 15 minute boat ride to see the Buddha, very impressive but most of the group refused the 500 stair hike around the Buddha so it was a long day for little reward. Panda visit, who doesn't like a Panda? Unforgettable! Xian, Terracotta Warriors, busy but not too crowded, also unforgettable. Bullet train to Beijing... why were couples seated apart? Clearly the booking was made after the local population had their go at it. Beijing, horrific traffic but major sites covered and none failed to impress, next day The Great Wall, an early start but worth it as there were no crowds until leaving time...beware! Locals like to take a rest on the steepest parts and just sit in the middle, they express surprise if someone nearly falls over them or asks them to move to the side. Departure well handled and transfer etc all went well.
Now we are home we need a holiday to rest up!

Japan Uncovered

Sunday 07 Jun 2026
Overview Rating:
Our Tour: Excellent
A great trip, lovely tour guide and a good group of fellow travellers made this a memorable holiday. I would highly recommend Wendy Wu to anyone for their organising skills, quality hotels and great food at a varied good choice of restaurants.

China by Land, Japan by Sea - A

Saturday 06 Jun 2026
Overview Rating:
Our Tour: Excellent

Wonders of China

Saturday 06 Jun 2026
Overview Rating:
Our Service: Excellent
Excellent. Very helpful and informative. Made it a pleasure to book.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 06 Jun 2026
Overview Rating:
Our Service: Excellent
Booking online was easy and straight forward.