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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Japan Uncovered

Sunday 18 Oct 2026
Overview Rating:
Our Tour: Excellent
The tour gave a comprehensive overview of Japan, especially the main island where most of the places of interest can be found. The visits covered places of interest - Mt Fuji, castles, temples and shrines, gardens, museums and interesting venues for food and drink buffs. The food tended to be mainly Japanese, as one would expect, but there were western food offerings as well. The hotels were mainly city hotels that catered for western travellers and were suitable for the task. A great way to visit a new country, complemented by a brilliant tour guide.

68702

Sunday 18 Oct 2026
Overview Rating:
Our Tour: Good
I have used many Travel Companies and Wendy Wu is up there as one of the best. The Tour Manager was extremely knowledgeable and knew how and when to supply information not only relevant to the trip but as to the culture and economy of the country and in comparison to the rest of the world. Wendy Wu supplied considerable information in readiness for the trip. I have given 4 stars withholding the fifth due to my own personal food limitations and difficulties but fellow travellers were enthusiastic about the Japanese food and enjoyed this part of the trip as much as the visits to the jewels of Japan.

Wonders of China

Sunday 18 Oct 2026
Overview Rating:
Our Service: Excellent
First class service from Julia. Very impressive.
She was well informed and told me the flights for the tour I wished to book can be planned around my wishes.
In comparison to other companies, a far superior customer experience.

Natural Wonders of Ecuador & Galapagos

Sunday 18 Oct 2026
Overview Rating:
Our Service: average
There were constant conflict between the guide and some travellers.

57

Saturday 17 Oct 2026
Overview Rating:
Our Tour: Good
We have tried to access the QR code given to us by our tour guide to leave a detailed review of our trip but with no success. Please resend the QR code.

A China Experience

Saturday 17 Oct 2026
Overview Rating:
Our Tour: Excellent
An enjoyable if busy holiday, ensuring that we made the most of our time in China.
The guides were excellent, particularly our main guide Aimee, who went out of her way to make sure that we were looked after, and got to where we needed to be.

Gems of China

Saturday 17 Oct 2026
Overview Rating:
Our Service: Excellent
Attentive to our needs. Tour arrangements are in place. Now waiting for the trip in 2027

68672

Friday 16 Oct 2026
Overview Rating:
Our Tour: Good
The holiday was well organised , we saw as much as we could have, all of which was varied exciting but also challenging. I could not have managed without the tour manager.

The tour could have benefited from some downtime, for rest I.

Wonders of China

Friday 16 Oct 2026
Overview Rating:
Our Tour: Excellent
Had a fantastic holiday with Wendy Wu Wonders of China Tour.From start to finish everything was handled with no problems.Our tour guide Cecila went over and above explaining each day and ensuring our day went smoothly.We felt completely safe and comfortable in China with everyone friendly and welcoming.The local guides also were outstanding with there knowledge and communication. Everyday was filled with sights and tastes beyond our expectations.Would definitely recommend this tour and China as a country to visit,you will not be disappointed.

Japan Uncovered

Friday 16 Oct 2026
Overview Rating:
Our Tour: average
Full review too long to post, however briefly for that amount spent I expected to be transferred to the hotel by taxi, not the local airport bus which dropped me in a multi storey carpark at night. I was travelling solo for over 24hrs, tired, and left wondering around trying to find my hotel. Japanese is not my first language but surely a private transfer isn't too much to ask as all other trips ive taken you are met at airport by the company! Ill be contacting WWu ..

68672

Friday 16 Oct 2026
Overview Rating:
Our Tour: Good
Hiroshima Saijo was an excellent guide. Informative and very well organised. All the journeys and connections went well on a very busy tour. I would have liked a little more free time, but appreciate how many interesting and wonderful sights were included. I was a little disappointed with the food in some cases, and would have preferred more choice on some of the meals. Unfortunately in the Buddhist restaurant there was a cockroach in my tea, taken from a large tea urn on the lunch table. The tea ceremony and craft experiences were a lovely addition. Overall I would recommend the tour as a good introduction to Japan.

Japan Uncovered

Friday 16 Oct 2026
Overview Rating:
Our Tour: Good