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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Wonders of Botswana & Zimbabwe

Wednesday 21 Oct 2026
Overview Rating:
Our Service: Excellent
Excellent value for money. Very professional service when booking a tour. Excellent tour guides - very knowledgable - and tour managers who do everything they can to go the extra mile in ensuring you have a wonderful holiday. I particulary like the 'all inclusive' tours which mean that I can enjoy all the experiences included in each tour and not have to hunt for food at lunch time or in the evening when I'm tired.

Japan by Rail

Wednesday 21 Oct 2026
Overview Rating:
Our Tour: Poor
Very poor value for money. Unable to say I what learnt about Japen. Guide reading from phone unable to translate easily into English. She lost track what she was trying to explain.
A lot of travel by bus even though by rail

Not enough time in places to look around as very rushed. Very, very little free time.
Would like a partial refund.
For the money this trip cost could have had a couple of nice cruises with balacony. So don't waste your money.
Rep never asked person who was ill to wear a mask which lead to more people being ill.

Treasures of Malaysia, Borneo & Singapore

Wednesday 21 Oct 2026
Overview Rating:
Our Service: Excellent
They were very informative and went through options and made some suggestions for us. We saved money doing this.

Vietnam at a Glance

Tuesday 20 Oct 2026
Overview Rating:
Our Service: Excellent
Julia was very friendly, professional and efficient. She was very helpful with all the questions I asked and had a wealth of knowledge regarding Vietnam.

Taj, Temples and Tigers

Tuesday 20 Oct 2026
Overview Rating:
Our Tour: Excellent
Exhausting but absolutely fabulous. So much to see in a short time, but it is managed well. We were grateful of the additional few days in Abu Dhabi on the way home, which was also amazing.

Colours of Costa Rica

Tuesday 20 Oct 2026
Overview Rating:
Our Service: Excellent
everything. I was recommended by a friend, Clare, who works for Wendy Wu, and Steve helped me secure my booking. Easy and successful & I'm looking forward to my holiday next year

Japan Uncovered

Tuesday 20 Oct 2026
Overview Rating:
Our Tour: Excellent
Fabulous itinerary and we were very lucky with the weather. Only one day of rain ( late Sept '26 ) Lucky enough to see all the major sights in brilliant sunshine. To see the massive spectacle of Mt. Fuji with a beautiful collar of cloud was breathtaking to say the least. A very full-on trip. Tiring but the group of 28 made it and everyone got on so well together. Our guides English was something that took a while to tune into and her understanding of questions from the group needed a bit of tweaking but she did her job adequately. This was outweighed by the brilliant fun and humour of the group and the itinerary was as I have said top notch so not a huge problem.

Grand Impressions of Mexico

Tuesday 20 Oct 2026
Overview Rating:
Our Service: Excellent
Your colleague was very pleasant & knowledgeable about the tour and associated short-stay we were interested in. She readily understood our requirements & special request, booking our preferred dates exactly as detailed in the offer.
She quickly emailed a Booking Confirmation & ATOL Cert containing all the correct details as discussed.

Kerala and the Southern Highlights

Tuesday 20 Oct 2026
Overview Rating:
Our Service: Excellent
Just booked the Kerala and Southern India tour, exactly the itinerary we were looking for. Straightforward online procedure with immediate e-mail follow-up containing all the details. Now all we have to do is pay the balance and go!

Japan Uncovered

Monday 19 Oct 2026
Overview Rating:
Our Tour: Excellent
Very busy holiday. But you certainly get a taste of Japan. Bonus that all meals are included and are very good with a good range of local and international dishes

Wonders of Indonesia

Monday 19 Oct 2026
Overview Rating:
Our Tour: Good
Loses a star as Jakarta a disappointing capital city with traffic congestion which also continued for next few days. Well organised with excellent guides and porters taking luggage at railway and airports. Quality hotels, with Bali best - add 1 or 2 nights if you can. Enjoyed all highlights, with Bromo volcano at sunrise outstanding. Be aware about a thousand jeeps converge on hilltop forming a huge jam. We had a very unpleasant kilometre walk uphill in dark - a headtorch would be useful (and even more for bat cave later.) BUT did mean we could easily turn around and get back to hotel by 6.15. “Cats poo coffee” visit should be included in schedule after temple - fascinating talk and delicious coffee - all group bought some. Opportunities for swimming and snorkelling on days from Flores should be mentioned in schedule. Quality power boat.

Enchanting China

Monday 19 Oct 2026
Overview Rating:
Our Service: Excellent
brilliant lovely people