We are open 7 days a week View our opening hours
The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Rajasthan Panorama

Monday 16 Mar 2026
Overview Rating:
Our Tour: Excellent
The splendor of Rajasthan is expansively illustrated by this tour.
The itinerary of this tour was very well thought out, with sites/sights including havelis, palaces, forts and temples, which in some well restored cases, were slept in, which really enhances the experience. The busy itinerary left enough spare time for shopping for all but the fanatics.
After Rajasthan we went on jeep safaris into Ranthambore, and saw tigers on both of them.
Then Agra with its splendid fort and the magnificent Taj Mahal
Our tour manager/guide was very passionate about his country and gave great talks on aspects of the lives of normal Indians, while we drove from site to site in a comfortable air-conditioned coach.
This was a very well organised tour with every detail covered, even to the point of providing us with discardable clothing to protect us while we had our own Holi experience, since the Hindu festival of Holi fell within the time-frame of my particular tour dates.
My fellow travelers were among the best I have encountered (Wendy Wu travelers frequently form a very friendly & inclusive bunch)

Vietnam at a Glance

Monday 16 Mar 2026
Overview Rating:
Our Tour: Excellent
Good overall view of Vietnam. I felt I was visiting the country 10 - 15 years too late as there was so much commercialisation and new building. Still well worth visiting
Excellent guide who went above and beyond his duties. He tried very hard to help us all with the disruption caused by the Middle East Crisis.
Rather too much food but there was no problem getting vegetarian options and the Vietnamese meals were lovely
The first Western diner we were taken to was AWFUL. That was the one place I had virtually no choice without meat or fish.. The vegetable fried rice I did get served tasted like a packet of dried vegetable rice I might have bought in the UK for under £1. Nearly everyone in the group said the food was poor and the ambience of the place was not good. We all agreed that place should not be used again.
Everywhere we were taken was interesting. The resort on top of a mountain was weird with its replica "European buildings" but the views from the top were stunning and the cable car ride up amazing.
Hu Long Bay was definitely a highlight: the cruise ship was old but quaint and comfy, the small boat trip was very peaceful and had lovely scenery and the caves were great. It was a shame that some of the group remained on the boat, having been put off by the 90 uneven steps. They could have come and spent time on the ( artificial) beach.
It is not Wendy Wu's fault that the British element of the party got stressed when the Middle east conflict disrupted return plans. We had to move hotels but the guide actually walked round the area with us, after the evening meal, helping us find somewhere else. He could have been at home with his family but him being able to converse directly with staff really helped. He even ordered taxis the next day to get us and our luggage taken to the replacement hotel.
Some of our group were offered alternative flights, at a later date than the original, through Doha or Dubai. One pair accepted but, as was almost inevitable, those flights were also cancelled. 4 of the 6 Brits had to pay around £2000 each for a business class upgrade or wait indefinitely in Hanoi
Overall an interesting and fun trip

162960

Sunday 15 Mar 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5- star rating! We are glad you enjoyed our tour.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of Indochina

Saturday 14 Mar 2026
Overview Rating:
Our Service: Excellent
excellent organisation
Very well done

Wonders of Indonesia

Saturday 14 Mar 2026
Overview Rating:
Our Service: Excellent

71072

Saturday 14 Mar 2026
Overview Rating:
Our Tour: Excellent
If you have done tours before this one is slightly different as Cambodia is a small county, with 2 weeks to explore it, this tour is more laidback than most. Febuary was hot 34c (we had no rain) and the tour guide made pervision for this. The excursions started around 08.00-08.30 and we were back at the hotel by 14.30 giving everyone time to chill and relax by the pool before going out for dinner at 18.00h. If you have never been to this part of the world it is busy and interesting, there is lots to see, do and photograph.

Highlights of India

Saturday 14 Mar 2026
Overview Rating:
Our Tour: Excellent
The trip was amazing and our guide Vish made it so much better he was absolutely incredible. He made sure every single guest in the trip felt like he was just guiding them. His knowledge and passion for his country and every sight we visited was so apparent. He really made the trip for me and I can’t imagine any other guide being so attentive. Thanks Vish!

3768051

Friday 13 Mar 2026
Overview Rating:
Our Tour: Excellent
Aio, our tour guide, really made this holiday for 19 visitors. She had outstanding knowledge of Thailand which she was able to enlighten us all, some of the best people skills I've come across and she was absolute FUN.

Our Response

Dear Customer,
Thank you for your 5-star review! We are thrilled to learn that that guide Aio played such a key role in making the trip special.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Indochina Delights

Friday 13 Mar 2026
Overview Rating:
Our Tour: Excellent
This tour exceeded our high expectations in every way. The itinerary was full of interesting places and experiences. The three local guides Laki, Wang and Bunnak were all outstanding. Our group made great company

69512-PRE

Friday 13 Mar 2026
Overview Rating:
Our Service: Excellent
The Travel Consultant Jade Moore was very friedly and helpful Tjhe brochure is good.

Highlights of Sri Lanka

Friday 13 Mar 2026
Overview Rating:
Our Tour: Excellent
This tour introduces the very best of Sri Lanka ! So many different experiences, often quite different , but one thing remained constant - the beautiful people of the island, their amazing hospitality and friendly attitude, the superb food ( my favourite of all the places I have been in the world) so much variety of the freshest, tastiest ingredients.
The scenery and environment is breathtaking at times, trees and flowers that surround you wherever you go and as for the coast, it’s stunning …
Our Wendy Wu guide, Lathif, was keen to give us the very best experience and he succeeded!

Classic Mekong

Wednesday 11 Mar 2026
Overview Rating:
Our Tour: Good
Cambodia leg very interesting, hotels and food good considering it is a poor country. Guide was excellent and shared personal experiences. Victoria Mekong Cruise was good, cabin was fine food was excellent, other than the bbq which was not as good as everything else. Trips off ship to rural communities was enlightening and timed well. Vietnam was good overall again hotels and restaurants good. Good choice of places to visit.

Mekong Explorer

Wednesday 11 Mar 2026
Overview Rating:
Our Tour: Excellent
Cabin, food and entertainment were very good. Everywhere was kept clean and tidy. The staff could not do enough for you. Definitely recommend.

Secrets of Saudi Arabia

Tuesday 10 Mar 2026
Overview Rating:
Our Tour: Good
My first day, Friday 6 February, was very disappointing. Nothing to see near the hotel, could have been better sited, and waiting for the guide to appear for the welcome dinner. Finally phoned phoned him and he said he was not coming until 9am the next day. At dinner we all felt rather abandoned. The guide insisted the welcome dinner was on Saturday, which was not what the itinerary said! This was a wasted day. There must have been à lack of communication between WW and the guide.
The guide had a huge ego and clearly enjoyed the sound of his own voice. and seemed to think we knew nothing of Islam - not the case and when I questioned something he said he said he would do some research and come back to me. He never did. One day was spent having 2 welcomes at Arab tents. While very nice, too much time was spent and we did not see the Elephant Rock that evening, until the next day. I appreciate that the next day was difficult because of Prince William’s visit to AlUla, but if we had left the hotel earlier the sightseeing would not have been such a rushed job and we might even have visited the site we missed.
Overall I enjoyed the holiday but some clarification was required which would have improved matters.