This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

We booked this trip following our excellent experience with Wendy Wu trip to China, but part of this Egypt Jordan tour was not up to Wendy Wu standards we expected. We selected this tour as it included both Egypt and Jordan.

Egypt and Jordan experience was like Tale of Two Cities, Jordan part of the tour was excellent with top of class service, restaurants and a superb Guide/Manager and I highly recommend it.
But the Egypt part of the trip was although well organised but lacked Wendy Wu Hallmarks. The main reasons were:
Restaurants selected for lunches and evening meals were mediocre with monotonous menus.
Tour guide/ Egyptologist was very knowledgeable but should have used microphone and audio headphones when we visited various sites and monuments. I am used to listening on headphones and at the same time enjoying the site, monuments etc. rather than concentrating to the guide in close vicinity.
The Egyptian aspect of the tour felt like it was operated by Wings Tour company and not Wendy Wu and I would prefer any other better quality tour operator for the price we paid.
I have given 4 stars only because of Jordan aspect of the tour.

Excellent guide, who unfortunately was put under pressure from two
Members of the group who should not have attempted such a trip,. Comprehensive itinerary which showed us a wide variety of places of interest. One criticism is that our group was too big. 27 is far too for one guide to be expected to handle.

Many thanks to the company and especially the guides for a wonderful holiday. Given our personal circumstances a special thank you to Omar and Memo in Egypt for their support throughout.

The adventure certainly ticked the boxes of places to visit and the knowledge of the guides in both Egypt and Jordan added significantly to the experience.

Inter-site transport / transfer was well executed which enabled the disparate sites to be accessed smoothly. The cruise environment was very good and the Philae excursion (and meal particularly) was superb.

Jordan was an equally well supported and executed tour. As an extension (in my opinion) Wendy Wu should give thought to offering (even as an optional extra) a flight on the tethered Petra balloon to view the city and environment from altitude - we would certainly have jumped at that opportunity.

Thanks again

Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

This was a full on tour quite tiring but worth it , I was in a great group very friendly as I was on my own .
All the accommodation was excellent the coach driver and assistant were very helpful then there was our tour guide Ajay very knowledgeable and always available to sort out any problems the tour programme was well planned, there was quite long periods of time on the coach which was good to see country side or catch up on some sleep, the food was good and plentiful even though I don't eat curry or spicy food always found something to eat
Think that's it hope I didn't miss anything out.

Cheryl was very helpful and explained everything to me. Very friendly and informative and answered all my questions.I have already been on 3 tours with Wendy Wu and found that they are very professional. There tours are excellent I can’t fault them. With all my tours the guides have been excellent

The telephone conversations with Jade Moore were very good. The email offer for the holiday gave flight options and a final price, but did not detail the whole package. Our understanding of the package was based solely on the internet information.
Our request for a brochure did not materialise, despite receiving a confirmation email.

Excellent service from Mark. He was professional and knowlegeable and took time to find good flights at the right price. I was impressed by his expertise and good humour when taking my booking. If only other companies hada Mark we would ll be a little less stress when booking!

Service agent Matt was easy to follow and gave great service.
Email confirmation came in timely fashion.

Unfortunately, this trip fell far short of expectations. The problems started before we even boarded the first flight: we were unable to check in properly because the travel agent failed to provide our passport details to the airline (Air China). As a result, we were assigned seats at the very back of the plane.
A late arrival from our first flight to Beijing caused us to miss our connecting flight. We were then offered an overnight stay at a local hotel, but the room provided was disappointing—small, dirty, and without a window. The food served there was also of very poor quality.
The overall experience at Zhangjiajie was equally underwhelming. The weather was terrible, which meant we missed out on the beautiful scenery that was the main reason for visiting. To make matters worse, the area was extremely overcrowded, and local visitors did not observe orderly queueing. We often had to push our way onto shuttle buses within the park, which made the visit stressful and unpleasant.
The one bright spot in an otherwise challenging trip was our national guide, Jessica. She was professional, kind, and truly wonderful throughout the journey, and we deeply appreciated her support.
Let me know if you'd like to add star ratings, headings, or tailor this for posting on a travel site.

Excellent from initial booking until conclusion of holiday.

We booked with Ruth at a pop-up event in Marple. She was very helpful and the booking process was quick. We are now looking forward to our trip.