Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

Japan Uncovered

Sunday 01 Feb 2026

Overview Rating:

Our Service: Excellent

Could not be more helpful. We booked through Dedtinations. The lady at the desk was great at providing us with info. After some thought, we opted to book and were sorted by Chris (Friday show). Although he was selling us a holiday, he was very very helpful; funny without being over the top. I had to speak to a lady in the office to give personal details. She was also excellent too. Altogether it was an excellent experience and i would recommend Wendy Wu to others

Japan Uncovered

Sunday 01 Feb 2026

Overview Rating:

Our Service: Excellent

The travel agents were knowledgeable, easy to communicate with, and nothing but pleasant and polite and did their utmost to get us the best deal.

Classic China

Sunday 01 Feb 2026

Overview Rating:

Our Service: Good

Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Treasures of Taiwan

Sunday 01 Feb 2026

Overview Rating:

Our Service: Good

I was pleased with the service I received when initially booking my forthcoming holiday. However, when I telephoned subsequently to enquire about upgrading my flights, the WW rep automatically assumed I was looking to upgrade to First Class (which I would have done had the price not been so extortionate!) I later went online to see if the airline had a Premium Economy cabin (which it does) and subsequently booked seats in this cabin. However, it would have been good if the rep had advised me of this fact during my initial booking rather than me having to undertake my own research.
Additionally, it would be great if a booking agent's name could be appended to any email confirmations etc, so that one has a name to ask for as opposed to the rather impersonal use of a booking reference.

Wonders of Indonesia

Sunday 01 Feb 2026

Overview Rating:

Our Service: Excellent

Very helpful staff member who dealt with my queries very quickly and was do helpful

Grand Tour of China

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Ultimate China

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

We made an inquiry about a trip to China in 2027. The agent was able to detail all the information needed and answer all the questions we had regarding the trip we were interested in. The agent was able to book the trip, we put down the deposit and completed all our details very efficiently.

Japan Uncovered

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Byron was polite, experienced and very knowledgeable.

China & Tibet Discovery

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Treasures of Turkey

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent service at the Holiday Show at Olympia where we were looked after by Julia Clarke. It is obvious she thoroughly enjoyes her work and the enthusiasm was refreshing. After seeing other travel companies we both looked at one another and agreed to go ahead with Wendy Woo on the strength of Julia's presentation.

Kerala and the Southern Highlights

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Wendy Wu Tours are the best company that I have ever travelled with. They take care of everything so that you can fully immerse yourself in the wonderful experience of travel to many destinations that they cover. Cannot fault them and would find it hard to go with any other company. Excellent service from start to finish.

Japan Uncovered

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

We met John at the Olympia travel show. We went through our requirements and he came up with the best tour for us. The experience was very relaxed and jovial. So far (not going until next year) everything has been fine and we are hoping things stay that way over the coming months.

A China Experience

Saturday 31 Jan 2026

Overview Rating:

Our Service: Excellent

Always courteous and helpful. Nothing is ever too much trouble. The London based teams are particularly keen to ensure a speedy service and in my experience, always place the customer first.