Wendy Wu Tours Reviews | Wendy Wu Tours

Tour Name

Rating

Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026

Overview Rating:

We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room' which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30° so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026

Overview Rating:

Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next.

Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.

Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks).

We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above.

In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us.

What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

Secrets of Scandinavia

Monday 09 Nov 2026

Overview Rating:

Our Service: Excellent

The whole team at Wendy Eu are helpful and friendly from the start of your enquiry to any concerns your have as well as looking after you on your holiday.

Gems of China

Monday 09 Nov 2026

Overview Rating:

Our Tour: Good

Enjoyed our time during the Gems of China holiday. Saw all the main attractions that you would expect to see, Forbidden Palace and Tiananmen Square in Beijing, the Great Wall, Terracotta Warriors and Pandas at the Panda Conservation Centre. We also enjoyed the shows that were included, especially the Romance of China show during cruise along Yangtze River which we would highly recommend. Our national guide Alice was a true Gem who treated us all as family rather than customers. Our only criticism would be that too much was crammed into each day and we would have appreciated the opportunity to spend more time shopping for souvenirs.

Northern India Discovery

Monday 09 Nov 2026

Overview Rating:

Our Tour: average

The choice of hotels severely detracted from the enjoyment of this tour. Apart from a few exceptions, the hotels chosen were poor in terms of comfort, cleanliness, location and menu variety. The logistical arrangements had been poorly planned and did not make the most of precious sightseeing time, nor did we have adequate time for relaxation. Late nights and early starts were unnecessary most of the time. As promised from the brochure, I expected more of a quality feel from this Wendy Wu tour. Unfortunately I was very disappointed.. The photos are from my hotel room, Amritara Surya, MCleod Ganj, described as a Luxury Spa retreat! It couldn't be further from this description. The tour guide was always on hand and did his best within the constraints of the logistical arrangements.

Treasures of South America

Sunday 08 Nov 2026

Overview Rating:

Our Tour: Excellent

Excellent itinerary, good hotels, the best tour leader, almost too much food, great group size. Everything the best.

Japan Uncovered

Sunday 08 Nov 2026

Overview Rating:

Our Tour: Good

The tour and guide were overall were very good. However we found the tour overall tiring. This was due to travelling/visiting sites during day and then early evening dinners, with little break or rest time in between. When arriving at the next hotel, usually about 4.00, then early dinners were frequently 7.00 ish. Single night hotel stays were the hardest, as little time to relax, unpack before going off again with an 8.00 start the next day. Most hotels, whilst being well located centrally, either didn't have bars and when having hotel dinners, finished at 8.00. After a long day, getting out into the area for a group drink, was not really possible, although many of our group wanted to venture out. It maybe our age, but most were late 60's/ early 70's. It appears Japan have an early evening meal culture, and where we did venture out, most city centres seem to be closed by 9.00. Hotels varied widely in room size and facilites. A significant number we would rate as 3* with small rooms. No space to lay out large suitcases easily. I would have liked another day in Tokyo as being such a large city there was probably more to see and experience, but to complex to navigate around alone. A lot of the sights we visited were very busy. The Hiroshima museum, Golden temple and Torres Gates being examples, which detracted from what was being seen. I would recommend getting to the start hotel, a few days earlier to acclimatise and get over jet lag, when coming in from the Uk. Our Air China flights were excellent and worth considering over the Middle east carriers, as the flight home from Shanghai is 12 hours non stop, rather that a break half way through, allowing uninterrupted sleep if you can do it. Although connections didn't always line up, giving long gaps between flights in the middle of the night, with associated time differences in Shanghai.

Wonders of China

Sunday 08 Nov 2026

Overview Rating:

Our Tour: Excellent

Vietnam & the Reunification Express

Saturday 07 Nov 2026

Overview Rating:

Our Tour: Excellent

Wonderful holiday, packed with daily adventures. A very informative guide accompanying us, with excellent choices for local historical sites local food and products made in the areas we visited. The hotels were excellent and the transfer by bus train and plane good too. I bought some locally produced items including a suit made from linen and locally made cushion covers, place mats coasters and bamboo products. My only negative opinion of the holiday is the constants push for us to buy products and I didn’t enjoy the canal boat trip on the island in the mekonge delta it was way too crowded with boats and too much of a hard sell to buy things.

Wonders of China

Saturday 07 Nov 2026

Overview Rating:

Our Service: Excellent

Good information given.
Booking holiday quite simple.

Natural Treasures of China

Saturday 07 Nov 2026

Overview Rating:

Our Tour: Good

A remarkable - but exhausting- trip that I’m glad I took, but go in ‘eyes-open’.

Above everything else, I’m incredibly glad I did this tour. The itinerary took me to genuinely dream destinations, and visiting them independently with anything approaching the same convenience would have been extremely difficult. If these places are on your wish list, go. A tour like this is a very good way of making it happen.

There are, however, some important caveats. The pace is relentless. As a relatively young, healthy and experienced traveller, I was surprised by just how exhausting I found it, at times bordering on an endurance challenge. Wendy Wu needs to be much more candid in its literature about the physical demands. Travellers can cope with a challenging itinerary much better if they are properly prepared for it.

The overall value was reasonable, with good hotels and food, but the guiding was inconsistent. Our national guide’s English was sufficient, while some local guides were difficult or, occasionally, almost impossible to understand. Considering how important guides are to both understanding the destinations and keeping a complicated itinerary running smoothly, this really needs improvement.

I’d also like to see stronger contingency planning. Crowds, weather and ticketing problems cannot always be avoided, but they can often be anticipated. When something does go wrong, there should be a clear alternative rather than the impression that the problem is being dealt with for the first time.

One area deserving unqualified praise is Wendy Wu’s UK team. They helped me arrange the trip at the last minute, and the booking, documentation and pre-departure process were all straightforward and professionally handled.

Would I travel with Wendy Wu again? Yes. I would simply arrive better prepared for the fact that the physical demands may be greater than advertised and that the experience on the ground can sometimes lack polish. It’s a remarkable itinerary with some rough edges, but for a patient, robust traveller, the rewards are considerable.

Magnificent China

Saturday 07 Nov 2026

Overview Rating:

Our Tour: Excellent

We had the most amazing 3 weeks exploring China. We were lucky enough to be part of ‘George’s family’ and had a great group who were enthusiastic and punctual.
It’s a full-on trip with long days and quite a lot of walking/stairs so a reasonable level of fitness makes it easier to manage. Some places were very crowded but you just have to go with the flow and accept it as part of the experience.
Hotels were all fine - all air conditioned and had bottled water, toiletries (inc conditioner in most) and hairdryers in all rooms.
Food was generally good - lunch and dinner were ‘lazy Susan’ style with a good variety of dishes.
We opted for the upgraded amenity package on the cruise which gave access to a dining area with a menu and it was nice to choose a meal and be served for dinner. The drinks package was good and there was also access to a lounge with drinks and snacks.
There wasn’t the opportunity to shower/change before dinner most nights but this wasn’t really a problem - a lot depended on the traffic.
We did all the additional trips offered - would recommend them all apart from the Beijing opera (but that’s personal opinion). The night show in Yangzhou is not to be missed just for the setting alone.
Toilets - these definitely ranged from 5* to no stars!! Western style were available in most places but there was often a queue. Carrying tissues was essential and also hand sanitizer.
The trains were great - allocated seats with plenty of legroom. You had to go through airport style scanners and they randomly picked out issues. Eg. My husbands shaving gel was confiscated on the 3rd train but not the first 2 journeys. There were western toilets on the trains which were clean. It’s worth noting you have to take your suitcase on escalators to get to/from the platforms as well as carry them onto the train.
Overall it was a truly fantastic holiday with a great range of experiences and we’re glad we chose Wendy Wu.

Wonders of China

Saturday 07 Nov 2026

Overview Rating:

Our Service: Excellent

The lady who took our booking was helpful and answered our questions. She was professional and polite

Gems of China

Friday 06 Nov 2026

Overview Rating:

Our Tour: Excellent

We enjoyed our trip. It was well organised and well led. The itinerary was very full, and needed a fair amount of fitness - a lot of walking and climbing of steps was required. Overall, the standard of transport, hotels and food was excellent.