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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Wonders of China

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
We had problems booking a tour on their website, unable to use a valid discount code and being charged surcharges from a main airport, when the literature suggests that we wouldn’t!
Rang and spoke to Natasha, who was very helpful and managed to solve the problems to our satisfaction.
I can’t comment on the tour itself yet, as it is for 2027, but the booking experience over the phone was a very good start…

77922-PRE

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
Very good

Inspiring India

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
Plenty of information received before the trip in order to prepare. The tour guide, Charles, was professional, calm and confident whilst maintaining a light-hearted atmosphere. The itinerary was full and made the tour good value for money. Each day worked like clockwork and we always knew where to be and what to expect. I would thoroughly recommend this tour.

64641-PRE

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
Excellent service.
Very efficient
Really enjoyed the roadshow and booked a holiday afterwards

Best of Mongolia & Naadam Festival

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
We found all members of staff extremely helpful and going that extra mile to help us. We have been loyal Wendy Wu travellers and have always had fantastic adventures from the level of communication to the local guides. Hotels and guest houses have always been of a high standard, They go to places some have never heard of! You have a taste of local culture, cuisine and make memories for a lifetime.

We had one exception on a recent trip to Issyk Kul in Kyrgyzstan where the hotel we stayed at was hosting participants from the Triathlon, which had obviously been planned before. Consequently participants were preparing for the event the next morning and all the pasta and rice along with most of the buffet dinner had been consumed and supplies exhausted. We also had to leave the next morning before closure of the main road. This information should have been shared by the country representatives with Wendy Wu head office so that a change in the itinerary could have been made.

Mekong Explorer

Tuesday 13 Oct 2026
Overview Rating:
Our Service: Excellent
Very efficient.Natasha Beach very professional and helpful

72012

Tuesday 13 Oct 2026
Overview Rating:
Our Tour: Excellent
The tour, itinerary, details, organisation and guides were all excellent - hence the 5 star rating. HOWEVER the
Holiday was impacted somewhat negatively by a couple of guests who were unsuited to the itinerary, the walking, steps etc all of which had been highlighted. Due to the infirmity of the couple, there were two incidents which necessitated calling an ambulance. This is unfair to other guests and the guides.
A system needs to be devised which ensures that all guests are able to participate in all activities or are accompanied by friend who will support them. All guests pay the same amount and are entitled to enjoy the holiday.

Wonders of Indonesia

Tuesday 13 Oct 2026
Overview Rating:
Our Tour: Good
This was a very enjoyable and interesting holiday. However, a little more free time would have been good and I found it a much more demanding trip than I had anticipated. I discovered that the activity level advertised was greater for clients booking in Australia than for those of us booking in the UK.

72462

Monday 12 Oct 2026
Overview Rating:
Our Tour: average
The tour around China was excellent and would be rated at 5 stars.

Also, the cruise ship was excellent and the food superb, however, the trips off the ship where poor and expensive.

Also, it would have been nice to have visited Tokyo and Mount Fuji

Pearls of the Philippines

Monday 12 Oct 2026
Overview Rating:
Our Service: Good
Always quick and quality service.

China by Rail

Monday 12 Oct 2026
Overview Rating:
Our Tour: Excellent
The China by Rail tour covers so much ground starting in Shanghai finishing in Beijing.The tour is very well organised and fully inclusive of all meals. Takes in all the main attractions throughout China. It's quite hectic and you are constantly on the move. National Guide Franki was first class.

Gems of China

Monday 12 Oct 2026
Overview Rating:
Our Service: Excellent
Everyone I spoke to was knowledgeable and clear in their information. Nothing was too complicated or difficult for them to answer. It was an entirely positive experience and I am now looking forward to my trip.