Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

Wonders of China

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

Prompt responses to questions- nothing too much trouble.
Very reassuring as new been a solo traveller.
Thrilled to have booked with Wendy Wu

Ultimate Uzbekistan

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

I first contacted them by email and got a quick reply from a real person, giving me the information I needed without pushing me to decide before I was ready to book. When I did phone to book, i was passed to the same person who could not have been more pleasant and helpful. I have been very pleased with the service so far.

Journey through Jordan

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

Booked at Destinations Travel Show in Manchester for Jordan with excellent attentive service from Keith and Natasha.
Keith explained everything about the tour and Natasha found a flight package tailor made to our requirements.

Inspiring India

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

Wonderful, friendly service from the team at the roadshow at Tunbridge Wells on 20th Jan 2026. A very informative presentation to highlight a few of the places available with Wendy Wu. Space created to enable questions to be asked and the team were available to discuss any travel plans and to book a tour after the presentation.
Beau was very helpful in answering my questions and it was great to finally meet her having had numerous conversations regarding previous tours.
The Destinations Show is great to visit, but for me, the smaller setting of the roadshow was a much nicer experience.

Vietnam & the Reunification Express

Tuesday 20 Jan 2026

Overview Rating:

Our Service: Excellent

They provide a comprehensive itinerary with some great additional, cost effective, alternatives such as extending your stay in Vietnam. I’ll report back after the trip about just how good the overall experience was

Angkor to the Bay

Tuesday 20 Jan 2026

Overview Rating:

Our Service: Excellent

Prompt, polite and none patronising

Dreams of Egypt

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent service. All my questions were answered and booking was a simple process. I was kept informed throughout and confirmation details received promptly.

Gems of China

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Booking a holiday that met our needs and fitted with our timetable was far easier than we expected

Wonders of China

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Looked at other providers to holidays in China, Wendy Woo was excellent value and had the tour I wanted. Easy to book online.

Philippines Discovery

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

I have traveled with Wendy Wu several times and their staff have always been very helpful, accommodating, efficient and cheerful
I keep going back to them because their tours are well planned, and the itinerary is just what I am after - their tour managers and local tour guides have not been bettered by other companies

Christmas on the Mekong

Monday 19 Jan 2026

Overview Rating:

Our Service: Excellent

Very quick and all information provided in a clear and detailed manner.
Pricing and options all explained and very happy with the service.

Our Response

Thank you for your feedback.

We are delighted to hear that the service was quick, clear, and detailed, with all pricing and options explained to your satisfaction. We trust your upcoming trip with Wendy Wu Tours will be just as smooth and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

China Uncovered

Sunday 18 Jan 2026

Overview Rating:

Our Service: Excellent

You’re consultant Cheryl johnson seems knowledgeable and was able to answer all of our questions if the ray of the trip goes as well as the booking process we will be very happy

Our Response

Thank you for your lovely feedback.

Cheryl will be delighted to know she made such a positive impression. We are sure the tour itself will live up to your expectations and is just as enjoyable as the experience of booking it.

Kind regards,
Jimmy
Wendy Wu Tours

Classic Mekong

Sunday 18 Jan 2026

Overview Rating:

Our Service: Excellent

The booking process was clear and easy. The agent was very helpful and explained everything clearly.
I’m impressed with the level of service.

Our Response

Thank you for your kind review.

We are really pleased to hear that you found the booking process clear and straightforward, and that our agent was helpful in explaining everything along the way. It is great to know the level of service has made a positive impression, and we hope your upcoming trip is just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Glories of China

Sunday 18 Jan 2026

Overview Rating:

Our Service: Excellent

The booking process was very easy. They called us back and did it over the phone. Cheryl was most efficient and pleasant. Gives us great confidence for our trip.

Our Response

Thank you for taking the time to share your feedback.

We are delighted to hear that you found the booking process very easy and that the call-back service worked well for you. Cheryl will be especially pleased to know that her efficiency and friendly manner gave you such confidence in your upcoming trip. We look forward to helping make it a fantastic experience from start to finish.

Kind regards,
Jimmy
Wendy Wu Tours