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Wendy Wu Tours Reviews & Testimonials

Wendy Wu Tours Reviews for 2009


We would love to hear your feedback on the tour. Take a few minutes to fill in our Customer Satisfaction Questionnaire, or share your Wendy Wu Tours experience and email us at customercare@wendywutours.co.uk.

See what our customers are saying about us.

  • 98% overall tour satisfaction (rated as good or excellent)
  • 97% would travel with us again
  • 95% would recommend us to their friends

Based on 722 post tour customer surveys in 2012. Customers having rated their overall tour experience as good or excellent.


quote My husband and myself, having just returned from a tour of Shanghai, Xian and Beijing with Wendy Wu Tours, would like you to know how much we enjoyed our holiday. The hotels chosen were exceptional, the food first class, the entertainments we were taken to very diverse and well appreciated and everything ran like clockwork. Our guides, National (Cindy) and Local (Oliver, Diana and Jason) carried out their jobs with enthusiasm and humor, particularly Jason in Beijing, and without their commitment our enjoyment of the holiday would not have been the success it was. We will most certainly recommend your tours to anyone looking to go to China and maybe we will join you again in the future. Thank you for a most memorable time. quote

Mr and Mrs Falshaw - A China Experience September 2009

quote Dear Wendy Wu Tours, I am writing to thank you for yet another wonderful holiday. As on my two previous Wendy Wu tours I was most impressed by the streamlined delivery – the holiday itself was excellent and included many varied activities. A highlight was the wonderful boat trip on Halong Bay. The boat was spacious and not crowded, the food and accommodation excellent. As the lone British Traveller on this tour, I was somewhat worried about the 36 hours in Bangkok. However, I need not have worried – I was looked after most royally by the ‘Destination Asia’ guide, Tony, who was outstanding. He saw me settled in the hotel and then took me to a bank, a supermarket and the train station. He also called in the hotel later that day to see that all was well. I booked two trips with him – an evening at a wonderful show at the Siam Niramit theatre and a trip to the Royal Palace. I would heartily recommend both these activities. The show rivalled the wondrous show on the lake at Guilin which was choreographed by the gentleman who organised the opening ceremony of the Olympic Games. I cannot praise it too highly. Thank you once again for a fantastic holiday, looking forward to another. quote

Mrs Sides - Angkor to the Bay September 2009

quote I feel I must write and tell you what a wonderful holiday we have just had with your tour company. Thanks must go to many local guides from Jason in Beijing to Julian in Shanghai but most of all to our National Escort Landy Cui who met us at Beijing airport with a warm and genuine smile and then waved us goodbye at Shanghai airport with the same smile. Landy was a real pleasure to have as our guide throughout our tour as she was so knowledgeable, helpful and her English was excellent. She was very proud to show us and tell us about the different parts and cultures of her country, which is so fascinating, exciting, and beautiful. We now have hundreds of photos and many, many minutes of video to remind us of wonderful people and places such as the Great Wall, the Summer Palace, Xian with the Terracotta Army, The beautiful and cuddly Panda's, the majestic Yangtze river, the breathtakingly beautiful scenery of Li River and Guilin and so much more. I could go on and on but I will close now with yet another thanks to Wendy Wu Tours and yet another to our wonderful National Escort and now hopefully friend, Landy Cui. quote

Mr and Mrs David Harrison - Magnificent China August 2009

quote Firstly I would like to say that we had an absolutely fabulous and unforgettable experience. The whole trip was extremely well organised and everything ran very smoothly. China is a wonderful country and we were able to experience many of its amazing sights. All the local guides were friendly, helpful and informative. I was particularly impressed by the way that travel was organised - coaches were always ready and waiting (again with friendly and helpful drivers) and guides always ready to whisk us off to the next adventure. One person that really contributed to our enjoyment of the trip was our national guide Emmanuel (Tian Chao) who was so genuinely friendly, nothing was too much trouble for him. Even when he was caring for a sick group member, he still managed to look after everybody else, organising food when our plane was delayed due to poor weather and generally making sure everyone was happy. He helped our group to bond and we have all made some lasting friendships thanks to him. He really is a credit to Wendy Wu and is a true ambassador to his country! We were pleased with all the hotels that we stayed in. However, one disappointed was that we often had a twin room rather than a double. All of our meals were delicious! Tables and staff were always ready for us and we were able to sample many different dishes. We were very happy with the itinerary. I appreciate that much thought has gone into organising excursions so that visitors can see as much as possible. However, I would have liked to spend more time at the Great Wall (even if it meant missing something else). I would have liked to have spent half a day at the wall, maybe travelling further from the city to see a different part. For many of our group this was the main attraction of China and it would have been nice to see more. We would be grateful if you could pass on our thanks to all the staff involved with our trip, but particularly Emmanuel. We have no hesitation in recommending Wendy Wu to others and hope to be booking another holiday with you in the future. Well done everybody and thank you! quote

Mr and Mrs Murrells - Wonders of China July 2009




Archive Reviews


 2009

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