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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

All Reviews
Product Reviews
Service Reviews
 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Dreams of Egypt

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent service. All my questions were answered and booking was a simple process. I was kept informed throughout and confirmation details received promptly.

Gems of China

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Booking a holiday that met our needs and fitted with our timetable was far easier than we expected

Wonders of China

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Looked at other providers to holidays in China, Wendy Woo was excellent value and had the tour I wanted. Easy to book online.

Philippines Discovery

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
I have traveled with Wendy Wu several times and their staff have always been very helpful, accommodating, efficient and cheerful
I keep going back to them because their tours are well planned, and the itinerary is just what I am after - their tour managers and local tour guides have not been bettered by other companies

Christmas on the Mekong

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Very quick and all information provided in a clear and detailed manner.
Pricing and options all explained and very happy with the service.

Our Response

Thank you for your feedback.

We are delighted to hear that the service was quick, clear, and detailed, with all pricing and options explained to your satisfaction. We trust your upcoming trip with Wendy Wu Tours will be just as smooth and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

China Uncovered

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
You’re consultant Cheryl johnson seems knowledgeable and was able to answer all of our questions if the ray of the trip goes as well as the booking process we will be very happy

Our Response

Thank you for your lovely feedback.

Cheryl will be delighted to know she made such a positive impression. We are sure the tour itself will live up to your expectations and is just as enjoyable as the experience of booking it.

Kind regards,
Jimmy
Wendy Wu Tours

Classic Mekong

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
The booking process was clear and easy. The agent was very helpful and explained everything clearly.
I’m impressed with the level of service.

Our Response

Thank you for your kind review.

We are really pleased to hear that you found the booking process clear and straightforward, and that our agent was helpful in explaining everything along the way. It is great to know the level of service has made a positive impression, and we hope your upcoming trip is just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Glories of China

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
The booking process was very easy. They called us back and did it over the phone. Cheryl was most efficient and pleasant. Gives us great confidence for our trip.

Our Response

Thank you for taking the time to share your feedback.

We are delighted to hear that you found the booking process very easy and that the call-back service worked well for you. Cheryl will be especially pleased to know that her efficiency and friendly manner gave you such confidence in your upcoming trip. We look forward to helping make it a fantastic experience from start to finish.

Kind regards,
Jimmy
Wendy Wu Tours

Majestic Yangtze

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
Whilst we attended the Destinations travel show in Manchester we started talking to Andy regarding a tour to China. He seemed very knowledgeable on this tour which was the Majestic Yangtze. We decided to book while there an the service was excellent.

Our Response

Thank you for your great feedback.

We are very pleased to hear that you met Andy at the Destinations Travel Show in Manchester and that his knowledge of the Majestic Yangtze tour helped you with your decision. It is wonderful to know the booking experience on the day was excellent, and we hope this is the start of a truly memorable journey to China.

Kind regards,
Jimmy
Wendy Wu Tours

Vietnam & Cambodia Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Accurate information and concise description of the tour and other options. Discounts not as generous as G Adventures but previous experience of touring with Wendy Wu in Japan swayed us.

Our Response

Thank you for sharing your honest feedback.

We are pleased to hear that you found the information accurate and the tour details clearly explained, including the alternative options available. It is especially rewarding to know that your previous experience touring with us in Japan gave you the confidence to choose Wendy Wu Tours again. We truly appreciate your loyalty and trust this next adventure more than lives up to your expectations.

Kind regards,
Jimmy
Wendy Wu Tours

Inspiring India

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Helpful, polite and informative when handling my booking.
Only just booked the holiday

Our Response

Thank you for your feedback.

We are glad to hear that your booking was handled in a helpful, polite, and informative manner. As you have only just booked, we trust this positive experience continues throughout the lead-up to your holiday and, of course, during the tour itself!

Kind regards,
Jimmy
Wendy Wu Tours

China & Tibet Discovery

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
The Wendy Wu staff at the Machester Destinations show were really good: knowledgeable and responsive, and able to answer all our questions, and sort out a booking with all the flight details, there and then. I hope the holiday lives up to its promise- no reason to think it won't, but let's see.

Our Response

Thank you for your review!

It is great to hear that you booked your trip to China at the Manchester Destinations Show and that our team were able to answer all your questions and finalise the booking, including flight details, on the day. We really appreciate your confidence in us and very much trust the holiday more than lives up to its promise.

Kind regards,
Jimmy
Wendy Wu Tours

Singapore to Bangkok by Rail

Saturday 17 Jan 2026
Overview Rating:
Our Service: Excellent
Absolutely brilliant, cannot fault the tours in any way

Our Response

Thank you for your fantastic feedback!

We are delighted to hear that you found the tours absolutely brilliant and that they met your expectations in every way. We trust your experience with Wendy Wu Tours continues to be exceptional.

Kind regards,
Jimmy
Wendy Wu Tours

Japan Uncovered

Friday 16 Jan 2026
Overview Rating:
Our Service: Excellent
Met at DESTINATIONS show in Manchester. The representative was extremely helpful in arranging a booking. Very happy with the service received and have travelled before with Wendy Wu, always well looked after.

Our Response

Thank you for your kind feedback.

We are pleased to hear that our representative at the Manchester Destinations Show was extremely helpful in arranging your booking. It is wonderful to know that, as a returning traveller, you continue to feel well looked after. We trust your upcoming trip with Wendy Wu Tours will be just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Reviews

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Why Choose Wendy Wu Tours?

More than 25 years expertise offering extraordinary tours

Fully Inclusive Touring - All flights, transfers, hotels, meals, guides and visa
  • UK's leading Asia specialist
  • Over 25 years of customer satisfaction
  • Experts on touring to unique destinations
  • Outstanding tour guides
  • Offices in UK, Australia, New Zealand & China
Outstanding guides & Authentic experiences
  • Price Match Promise
  • Fully ABTA and ATOL protected
  • 24/7 Customer care
  • Fully escorted tours
  • So much included in the price
  • Visa service included (except "Essential" tours)
Price Promise & Flexible Booking, ABTA & ATOL Protection
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation
  • feefo reviews
As Seen In
UK's leading Asia specialist
Winner of Best Specialist Tour Operator 15 years