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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

72462

Thursday 12 Nov 2026
Overview Rating:
Our Tour: Good
We had a fantastic time in China. The group size of 18 was enough without being too many. Our group guide was excellent, from organising each day and being flexible with timings of visits, to giving us much information about social and political matters in the country. This applied to local guides too, who were enthusiastic and so keen to tell us about their home towns and their country.
The places we visited and sights we saw were wonderful. In hindsight we should have done a trip which was 3 weeks in China rather than 2 in China and one on the ship, there was so much more to see.

We were a little disappointed with the cruise week. A typhoon prevented us visiting two of the ports we should have and we felt the food, information and service on the ship was not to the standard we would have expected from Royal Caribbean but understand this was not the fault of Wendy Woo.

We have already recommended Wendy Woo to friends. The information sent to us, organisation of travel and quality of hotels were all excellent.

Kerala and the Southern Highlights

Wednesday 11 Nov 2026
Overview Rating:
Our Service: Excellent
Very good service, precise and factual.

Gems of China

Wednesday 11 Nov 2026
Overview Rating:
Our Tour: Excellent
This is a “full on” organised holiday that takes you to see the main attractions in China with both a National & Local Tour Guide at all times.

Japan by Rail

Wednesday 11 Nov 2026
Overview Rating:
Our Tour: Excellent
It was an excellent experience and covered a lot of Japan. Our guide Rui was fabulous and a great helpful person. He was very knowledgeable about the places we visited too.

66492

Wednesday 11 Nov 2026
Overview Rating:
Our Tour: Excellent
Well organised tour, which took us through many of China's tourist sites, including major cities Shanghai, Xian and Beijing but also a week experiencing the natural wonders of Yunnan province. There were specialist local guides in each location.

Ultimate China

Wednesday 11 Nov 2026
Overview Rating:
Our Service: Excellent
Personal, timely, knowledgable support when booking our first holiday with Wendy Wu. Quality of communication, advice and information shared was fabulous. Feeling in safe hands,

68702

Wednesday 11 Nov 2026
Overview Rating:
Our Tour: Good
The holiday was very well organised and our guide Hitomi was excellent. My only two criticisms are:-
1. Everything was rushed and we didn’t have time to get to see or immerse ourselves into the area, perhaps a temple could be missed out so people had some free time.
2. Although the quality of the restaurants chosen was good, the menu was pretty much the same every night, we were all dreading raw fish again and much of the food remained untouched- surely you could ensure that the Japanese food menu could be more varied?
Apart from those two things it was a fantastic experience which I’d highly recommend.

Highlights of Sri Lanka

Tuesday 10 Nov 2026
Overview Rating:
Our Tour: Excellent
This was our 3rd Wendy Wu tour booked and it did not fail us from being exceptional from start to finish
We both had an incredible holiday exploring this most amazing country. Each hotel we stayed in was top class
Guide so knowledgeable
A most worth while tour to book, so much culture to explore, such gentle people. So much to do and see.
Thank you Wendy Wu yet again

Scandinavia & the Baltics Uncovered

Tuesday 10 Nov 2026
Overview Rating:
Our Service: Excellent
Friendly, helpful and very fast to answer any questions. Also very impressed to be recognised as a returning customer through my phone number.

Gems of China

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
The Gems of China tour is exactly as described in the Wendy Wu brochure. Every day is a great experience. Pay attention to the physical rating as it is an accurate reflection for the daily activities.
Our tour guide Addison (Sun Tao) cannot be praised highly enough! Using his 20 years experience he got us ahead of the crowds at all of the major sights which enhanced the whole experience. He genuinely made every effort to make sure everyone on the tour had the best time. His knowledge, empathy and humour is second to none.
One slight thing to mention is that the food is a bit samey over 14 days and whilst that is to be expected some of the meals could be of better quality for the overall price. That said there was plenty of it!
Overall a fantastic experience with many fantastic memories that will stay with us forever.

Namibia Adventure

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
This trip was an amazing experience from start to finish. We had a lovely small group of travel companions and an excellent driver/guide.

We had high hopes for Namibia and it surpassed every one! A wonderful diverse country to visit.

Magnificent China

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
A superb holiday which ticked all the boxes "in spades!" Supremely well organised, everything going to plan, magnificent experiences, hotels all good, well led by a wonderful head tour guide supported by local expert guides capped by a real bonus in sharing the holiday with a great bunch of fellow travellers with lots of fun and laughter. Also a lovely feeling in having a stress free holiday with responsibility capably handled by our tour guide. Run out of superlatives!