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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

72532-PRE

Friday 30 Oct 2026
Overview Rating:
Our Service: Good
Knowledgable helpful staff - booking made very quickly and efficiently.

Best of the Balkans

Friday 30 Oct 2026
Overview Rating:
Our Service: Excellent
Always a straightforward booking service, with confirmation of all flights and destinations made at the time of booking

In Pursuit of Pandas

Friday 30 Oct 2026
Overview Rating:
Our Tour: Good
What an amazing tour. You hit the ground running from day one. It was very intense and long days, so I feel the fitness level should be looked at. Whilst I realise the need to pack in as much as possible, it would have been nice to have more down time, have a drink and fully take in our surroundings. At times the group felt a bit rushed. Our guides were wonderful , so informative and fun, especially Vera. The first hotel was lovely and offered a good range of breakfast items. The following two, unfortunately did not meet the standard of the first. Overall, we loved the tour, the Great Wall, the terracotta warriors and especially the pandas. It was a truly amazing experience.

Ultimate Indonesia

Friday 30 Oct 2026
Overview Rating:
Our Service: Excellent
This was my 6th tour booked with Wendy Wu and as always the booking procedure is very smooth. I spoke with Arti and she ran through the different flights options for the tour to Indonesia. All booked and looking forward to next year to do the trip

Gems of China

Friday 30 Oct 2026
Overview Rating:
Our Tour: Excellent
An excellent mixture of city, history and nature. Excellent hotels and knowledgeable guides. China is one of the most amazing countries I have visited

Vietnam Panorama

Friday 30 Oct 2026
Overview Rating:
Our Service: Excellent
Excellent presentations
Knowledgeable staff
Friendly atmosphere
Comfortable and relaxed rooms to sit and discuss holidays

Journey through Japan

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
Excellent Tour. Great tour guide.
Journey from Sapporo all the way to Osaka.
If you don't like unusual food this is not the tour for you! Also most shrines involve steps and uneven ground. That said, it's a beautiful country.

69972

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Good

Ultimate Uzbekistan

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
This was a busy, intensive holiday with a lot of internal travelling but the organisation was impeccable and allowed us to get an overview of the country which would have been impossible any other way. We stayed in comfortable, modern hotels and had an excellent guide. We saw ancient monuments, vibrant modern cities and vast stretches of desert, which enabled us to imagine how it would have been for travellers along the ancient Silk Road. Absolutely everything was included in the cost of the holiday; there were no hidden extras.

Gems of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Good
Really good and really recommend it

Glories of China

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
A busy but very enjoyable holiday. It was an opportunity to visit 4 very different regions in China.
Addison our guide was fantastic. So organised and knowledgeable. His love for Xian especially shone through. The insights into his family life that he shred with us gave an added dimension.
Stephen our guide in Shanghai was amusing and knowledgeable. The visit to the heritage village and the night cruise were particularly enjoyable.
Guilin our next stop was so beautiful. It was a pity that we moved hotels twice but maybe that was the was it was best to fit in the cruise. Oscar our guide started off repeating himself a bit but was soon encouraged to tell us more different information and he became quite endearing. The show on the water was impressive and the Tai chi lesson fun. The Osmanthus ice cream is a must.
Dressing up to visit the square in Xian was fun as well at the dumpling banquet.
The visit to see the terracotta warriors was a highlight. Photos do not do it justice.
Beijing was wet, very wet. It poured. We had been so lucky up until then.
Addison took us to the great wall early. Not only was the weather slightly better then but also it was before the crowds appeared. Our visit to the Summer palace was a wash out.

69972

Thursday 29 Oct 2026
Overview Rating:
Our Tour: Excellent
A Wonderful Journey Through South Korea…

A Wonderful Journey Through South Korea – 5 Stars ⭐⭐⭐⭐⭐

My recent 11-day Scenic South Korea tour with Wendy Wu Tours was a truly memorable experience and one I will look back on with great fondness.

South Korea is a fascinating country, offering a wonderful blend of rich history, vibrant culture, beautiful scenery and delicious food. The itinerary was thoughtfully planned, allowing us to appreciate the country’s cultural heritage and experience its many different highlights. Every day brought something to enjoy and another opportunity to discover this captivating destination.

A special mention must go to our tour guide, Lena, who was absolutely excellent. She was professional, friendly, attentive and always willing to go the extra mile to ensure everyone felt comfortable and well looked after. Her kindness, patience and dedication made a real difference to our experience. Also, our Coach Driver Mr Son ensuring careful and high standards of safety and security on the roads🙏

One of the most special aspects of this tour was our group. We began as strangers, but as Lena so rightly said, we became one family. The camaraderie, shared experiences and laughter made the journey even more enjoyable and created lovely memories that will stay with us long after returning home.

Overall, this was a wonderful introduction to South Korea, made even more special by an excellent itinerary, a dedicated guide and a lovely group of fellow travellers.

Thank you, Wendy Wu Tours, for such a memorable holiday, and a heartfelt thank you to Lena for helping make it so special. I would happily recommend this tour to anyone wishing to discover the beauty and culture of South Korea.🙏😘👏👍