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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

69962

Monday 22 Dec 2025
Overview Rating:
Our Tour: Good
South Korea: We missed the opportunity to stop and look at things that interested us, as the group was constantly moving on at quite a pace. A nice variety of sites were visited. Also, didn't get to try the world-famous Korean Fried Chicken.
Japan: The pace on this leg was more relaxed. We also had more evening meals at the hotel that gave a greater variety of cuisines. Our guide navigated the tour group through the train stations to get on & off the bullet trains brilliantly.
We really enjoyed the mild temperatures of Autumn and the depth of colour in the trees as the leaves changed with the season.

Our Response

Hi Claire, Thank you for your thoughtful feedback on the Essence of South Korea & Japan tour. We're glad you enjoyed the variety of sites and appreciated the autumn colours – they really are spectacular at that time of year.

We note your comments about the pace in South Korea. Finding the right balance between covering key sites and allowing time for exploration is a priority for us, so your feedback is valuable. We're also pleased to hear that the Japan leg felt more relaxed and that our guide's expertise in navigating the bullet trains made such a difference.

Thank you for choosing Wendy Wu Tours. We hope to welcome you back soon.

Inspiring India

Monday 22 Dec 2025
Overview Rating:
Our Tour: Excellent
I absolutely loved my trip. It was extremely well organised and everything had been thought of. Our guide Vish was incredible. He brought genuine desire that everyone loved his country to his work and it made the trip special.

Our Response

Thank you for taking the time to share such wonderful feedback on your Inspiring India tour.

Your kind words about Vish are absolutely lovely. Guides like him truly make our tours come alive – his passion for sharing India's beauty and culture resonated, and that's exactly the experience we strive to create.

Thank you for choosing Wendy Wu Tours, and we look forward to welcoming you back soon.

Angkor to the Bay

Monday 22 Dec 2025
Overview Rating:
Our Tour: Good
Tour very well organised. Guides very friendly and knowledgeable. High standard of accommodation. Very nice restaurants. Food mostly nice.. would have been more interesting to have had more variety of foods and more every day food to try like pho and Banh Mi. Always too much food served for lunches. Comfortable transport.
One too many temples seen.
Would like to have seen a water puppet show in Hanoi.
The Apopo Rats were very interesting….we visited by ourselves but I think this should included in the tour.

Our Response

Thank you for your thoughtful feedback on the Angkor to the Bay tour. We're delighted that you enjoyed the organisation, guides, and accommodation – and we're glad the transport was comfortable throughout.

We appreciate your suggestions about food variety. Street food experiences like pho and bánh mì are wonderful ways to experience local culture, and we'll certainly take your point on board about incorporating more everyday dining alongside our restaurant meals. Your feedback about lunch portions is also noted.

We're intrigued by your mention of the Apopo Rats – what a fascinating experience! We'll explore whether this could be incorporated into the itinerary for future groups.

We hope you'll join us on another Wendy Wu adventure soon.

Mekong Explorer

Monday 22 Dec 2025
Overview Rating:
Our Tour: Poor
Your company made a mistake on our Vietnam visa.
We were unable to go.
I rate your attention to detail as very very bad

Our Response

We sincerely apologise for the visa error that prevented you from joining your Mekong Explorer tour. This administrative mistake understandably caused disappointment and frustration.

We take our responsibility for visa arrangements seriously, and this did not meet our usual high standards of customer care. We are genuinely sorry.

We have been in touch with you to rearrange your Mekong Explorer tour for next year, and our team will ensure every detail is managed with care. We are committed to providing the experience you were promised.

Thank you for giving us the chance to put this right.

A Mekong Experience

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent
Exceeded our expectations. Would highly recommend

Our Response

Thank you so much for your wonderful review of A Mekong Experience. We're thrilled the tour exceeded your expectations – that's exactly what we aim for.

We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back on another Wendy Wu adventure soon.

Highlights of Sri Lanka

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent

Our Response

Thank you so much for your wonderful 5-star review of Highlights of Sri Lanka. We're delighted the tour was such a success, and we truly appreciate you taking the time to share your feedback.

We hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours!

Experience Japan

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent
Really enjoyed our tour. Our guides were fantastic, both really knowledgeable.
Hotels were really nice.
We visited variety of places.
Group was very nice,
Had different experiences every day
Would recommend Wendy Wu tours

Our Response

Thank you for your lovely feedback on Experience Japan. We're so glad you enjoyed the variety of experiences, and we're thrilled that our guides brought such knowledge and enthusiasm to the tour.

It's wonderful to hear that the group dynamic added to the experience – that's definitely one of the ingredients that make a tour truly special.

We really appreciate your recommendation, and we very much hope to welcome you back soon.

Thank you for choosing Wendy Wu Tours!

Ultimate China

Sunday 21 Dec 2025
Overview Rating:
Our Service: Excellent
Just so easy to deal with, lovely and helpful.

Our Response

Thank you so much for your kind feedback, Kaye. We're delighted that booking with us was such a smooth and enjoyable experience. Our team loves helping customers plan their perfect trip!

We can't wait to welcome you on your tour soon. If you have any questions before you travel, please don't hesitate to get in touch.

Thank you for choosing Wendy Wu Tours!

Vietnam & Cambodia Discovery

Sunday 21 Dec 2025
Overview Rating:
Our Service: Excellent
Excellent - consultant (Lucy) has been pleasant, knowledgeable and communication has been prompt and helpful.

Our Response

Thank you so much for your wonderful feedback, Diane. We're thrilled that your booking experience has been so positive, and we're delighted that Lucy has made the process smooth and enjoyable.

We're equally excited about your upcoming tour and confident it will be just as fantastic. If you need anything else before you travel, please do get in touch.

Thank you for choosing Wendy Wu Tours!

Himalayan Kingdoms

Sunday 21 Dec 2025
Overview Rating:
Our Service: Excellent

Grand Tour of India

Thursday 18 Dec 2025
Overview Rating:
Our Tour: Excellent
This is a review of the Wendy Wu Grand India Tour which was approximately 30 days, and undertaken in October 2025.
The tour certainly covered a huge range of amazing sights and included some wonderful experiences that would be very difficult to arrange as an individual. In fact, as an ex-travel agent I simply wouldn't attempt to book a journey of this intensity for my wife and self in India.
There was a good mixture of transport types - plane, train, coach, camel, boat, etc which made it extra interesting.
Accommodation was of a good standard ranging from extremely good - historic old forts to fairly average Hotel in Mumbai.
All meals were provided, usually as a buffet. Lunches and dinners were all options of Indian dishes, so best that you enjoy Indian food.
Probably one of the real highlights of the trip for us was our Guide "M K" who you could see was genuinely interested in making sure that the group experienced the very best of India and went out of his way to ensure that every person in the group (14 of us) was well looked after and that we gained as much knowledge of India as was possible in 4 weeks.

Our Response

Dear Jennifer,

What a wonderful review – thank you so much for sharing your experience of the Grand Tour of India. We're thrilled that the tour delivered such a memorable 30 days, and we're particularly delighted to hear that the variety of transport and accommodation added to the adventure.

Your kind words about M K mean the world to us. Guides like him are truly the heart of what we do, and it's lovely to know he went the extra mile to ensure your group had such a rich and immersive experience.

We're so grateful you chose Wendy Wu Tours for this adventurous journey through India, and we very much hope to welcome you on another tour soon!

Ancient Empires of China & Japan

Thursday 18 Dec 2025
Overview Rating:
Our Tour: Good
a great experience with a lot packed in over seven days. the guides we had on the tour were wonderful.

Our Response

Thank you so much for your lovely feedback on the Ancient Empires of China & Japan tour. We're delighted that you found it such a great experience, and we're thrilled to hear that our guides made such a positive impression on you.

We truly appreciate you taking the time to share your thoughts, and we hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours.

Grand Tour of Indochina

Wednesday 17 Dec 2025
Overview Rating:
Our Tour: Excellent
From start to finish the arrangements were impeccable. The guides were all attentive and you got great service. Accommodation and food was excellent too.

Egypt and Jordan Adventure

Wednesday 17 Dec 2025
Overview Rating:
Our Service: Excellent
Friendly and helpful advice about our holiday booking.