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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Scandinavia & the Baltics Uncovered

Tuesday 10 Nov 2026
Overview Rating:
Our Service: Excellent
Friendly, helpful and very fast to answer any questions. Also very impressed to be recognised as a returning customer through my phone number.

Gems of China

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
The Gems of China tour is exactly as described in the Wendy Wu brochure. Every day is a great experience. Pay attention to the physical rating as it is an accurate reflection for the daily activities.
Our tour guide Addison (Sun Tao) cannot be praised highly enough! Using his 20 years experience he got us ahead of the crowds at all of the major sights which enhanced the whole experience. He genuinely made every effort to make sure everyone on the tour had the best time. His knowledge, empathy and humour is second to none.
One slight thing to mention is that the food is a bit samey over 14 days and whilst that is to be expected some of the meals could be of better quality for the overall price. That said there was plenty of it!
Overall a fantastic experience with many fantastic memories that will stay with us forever.

Namibia Adventure

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
This trip was an amazing experience from start to finish. We had a lovely small group of travel companions and an excellent driver/guide.

We had high hopes for Namibia and it surpassed every one! A wonderful diverse country to visit.

Magnificent China

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
A superb holiday which ticked all the boxes "in spades!" Supremely well organised, everything going to plan, magnificent experiences, hotels all good, well led by a wonderful head tour guide supported by local expert guides capped by a real bonus in sharing the holiday with a great bunch of fellow travellers with lots of fun and laughter. Also a lovely feeling in having a stress free holiday with responsibility capably handled by our tour guide. Run out of superlatives!

Treasures of South America

Monday 09 Nov 2026
Overview Rating:
Our Tour: Excellent
What a fantastic holiday, action packed from start to finish !
Firstly, we would have to mention our superb guide Celio who looked after us in such a professional and caring way.
Celio made the trip memorable and ensured everything ran smoothly.
His knowledge of Machu Picchu and other sites was second to none.
The number of days spent in the different countries was just right and we saw everything we wanted to. We would highly recommend this holiday.

Dreams of Egypt

Monday 09 Nov 2026
Overview Rating:
Our Service: Excellent
Very easy to book, helpful and knowledgeable adviser. All completed very quickly.
This is the third time we have booked with Wendy Wu.

Secrets of Scandinavia

Monday 09 Nov 2026
Overview Rating:
Our Service: Excellent
The whole team at Wendy Eu are helpful and friendly from the start of your enquiry to any concerns your have as well as looking after you on your holiday.

Gems of China

Monday 09 Nov 2026
Overview Rating:
Our Tour: Good
Enjoyed our time during the Gems of China holiday. Saw all the main attractions that you would expect to see, Forbidden Palace and Tiananmen Square in Beijing, the Great Wall, Terracotta Warriors and Pandas at the Panda Conservation Centre. We also enjoyed the shows that were included, especially the Romance of China show during cruise along Yangtze River which we would highly recommend. Our national guide Alice was a true Gem who treated us all as family rather than customers. Our only criticism would be that too much was crammed into each day and we would have appreciated the opportunity to spend more time shopping for souvenirs.

Northern India Discovery

Monday 09 Nov 2026
Overview Rating:
Our Tour: average
The choice of hotels severely detracted from the enjoyment of this tour. Apart from a few exceptions, the hotels chosen were poor in terms of comfort, cleanliness, location and menu variety. The logistical arrangements had been poorly planned and did not make the most of precious sightseeing time, nor did we have adequate time for relaxation. Late nights and early starts were unnecessary most of the time. As promised from the brochure, I expected more of a quality feel from this Wendy Wu tour. Unfortunately I was very disappointed.. The photos are from my hotel room, Amritara Surya, MCleod Ganj, described as a Luxury Spa retreat! It couldn't be further from this description. The tour guide was always on hand and did his best within the constraints of the logistical arrangements.

Treasures of South America

Sunday 08 Nov 2026
Overview Rating:
Our Tour: Excellent
Excellent itinerary, good hotels, the best tour leader, almost too much food, great group size. Everything the best.

Japan Uncovered

Sunday 08 Nov 2026
Overview Rating:
Our Tour: Good
The tour and guide were overall were very good. However we found the tour overall tiring. This was due to travelling/visiting sites during day and then early evening dinners, with little break or rest time in between. When arriving at the next hotel, usually about 4.00, then early dinners were frequently 7.00 ish. Single night hotel stays were the hardest, as little time to relax, unpack before going off again with an 8.00 start the next day. Most hotels, whilst being well located centrally, either didn't have bars and when having hotel dinners, finished at 8.00. After a long day, getting out into the area for a group drink, was not really possible, although many of our group wanted to venture out. It maybe our age, but most were late 60's/ early 70's. It appears Japan have an early evening meal culture, and where we did venture out, most city centres seem to be closed by 9.00. Hotels varied widely in room size and facilites. A significant number we would rate as 3* with small rooms. No space to lay out large suitcases easily. I would have liked another day in Tokyo as being such a large city there was probably more to see and experience, but to complex to navigate around alone. A lot of the sights we visited were very busy. The Hiroshima museum, Golden temple and Torres Gates being examples, which detracted from what was being seen. I would recommend getting to the start hotel, a few days earlier to acclimatise and get over jet lag, when coming in from the Uk. Our Air China flights were excellent and worth considering over the Middle east carriers, as the flight home from Shanghai is 12 hours non stop, rather that a break half way through, allowing uninterrupted sleep if you can do it. Although connections didn't always line up, giving long gaps between flights in the middle of the night, with associated time differences in Shanghai.

Wonders of China

Sunday 08 Nov 2026
Overview Rating:
Our Tour: Excellent