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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

China & Tibet Discovery

Saturday 30 May 2026
Overview Rating:
Our Tour: Excellent
We had a great time on this tour. It met all our expectations as described in the intinerary. We were a group of 23 aged from 22 to mid 70s and we all got along well. Loved having Jesse, a national guide, throughout the tour who was informative about China and who was calm and organised with the travel arrangements.

The food was good but I felt it was spiced down for western tastes, I would have preferred more authentic local flavours with more spice. The food around Beijing after a couple of days felt bland.

We always had a wide range of food dishes/ choices. So we had a small amount of many dishes. I would have preferred more of fewer dishes.

Enjoyed the optional tours, especially the Romance of Three Kingdoms show on the Yangtze River cruise - a must see show.

China is a huge country, so some travel times are long.

Loved Tibet. Be aware of the impact of high altitude.

Overall a great tour and would highly recommend.

Enchanting China

Saturday 30 May 2026
Overview Rating:
Our Tour: Excellent
We chose the Enchanting China tour for our first taste of China - to see some its most incredible sites and most interesting cities, but without too intense an itinerary and with some free time to explore on our own.

First of all, our national guide Frankie was an absolute superstar! He looked after us so well, made everything interesting and was very engaging and knowledgeable. His organisation of the group when getting on and off trains and buses, crossing busy roads and queuing at the busier sites, put everyone at ease so we could just enjoy it without the worry of working out where you needed to be and when. Frankie is so approachable and friendly, it really felt like having him with us throughout the trip was a big part of what made it so fun.

Also a special mention to the fact that he had pre-arranged with every restaurant we ate in as a group, for vegetarian dishes for my wife - having eaten out a few times by ourselves during the trip, we knew this wasn’t always easy to get right, so having Frankie sort it out was really appreciated. She had some amazing food - one of the highlights being a special vegetarian platter of beautifully presented, colourful dumplings after the Tang Dynasty show in Xian.

The local guides we had with us in each city also added an extra level of insight and detailed local knowledge, that helped us get the most out of each place we visited.

Each city offered something entirely different, and the Yangtze River cruise was a welcome relaxing few days to help break up the busy schedule - the service on the ship was also fantastic.

Overall we’d absolutely recommend the Enchanting China tour to anyone visiting China for the first time.

Everything from Wendy Wu in terms of communication, their booking of flights and transfers, and customer service was excellent - we would definitely go use them again for future trips.

Wonders of China

Friday 29 May 2026
Overview Rating:
Our Tour: Good
Gems of China was a great way to visit and see all of China’s main experiences whilst getting a little insight into life in China. Hotels were of a really good standard and for the most part food was great (with the exception of a visit to an Irish Pub)
The National Guide was efficient and friendly and managed to keep control of our wonderful group of 26 people. The only criticisms are some lack of flexibility and hard selling at most of the experiences but guess this is China. The river cruise provided a relatively relaxing break in the middle of a full on itinerary and was an opportunity to really get to know the rest of the group. My highlights were the Great Wall and Shanghai - what an eye opener! Immaculate organisation from Wendy Woo as usual.

Grand Tour of China

Friday 29 May 2026
Overview Rating:
Our Tour: Good
Great way to see China, However trip 3 days to long should have spent one more night in Guling then on to Shanghai for 3 nights food reasonable to start with ,poor towards the end of trip to many lazy Susans
not enough variety!! 3 meals a day not necessary breakfast and evening meal sufficient with more money being spent on the evening meal Quality

Japan Uncovered

Thursday 28 May 2026
Overview Rating:
Our Tour: Excellent
Excellent cultural and site seeing experience with a friendly and knowledgeable guide.

Japan Uncovered

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent

Treasures of Kenya & Tanzania

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent
The administration is always excellent

72462-PRE

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent
After being told by a travel agent in Ireland that there was no availability on the tour I was interested in, I called wendy wu,s head office and had my tour booked in no time at all, no problem. I couldn't be happier. Steve couldn't have been more efficient.

Ultimate China

Thursday 28 May 2026
Overview Rating:
Our Service: Good
Professional , friendly and knowledgeable.

Natural Treasures of China

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent
This is the sixth trip I booked with Wendywu. First reason being they take care of everything and for an " older" person, it means stress free travel. Secondly, the tour guides of Wendywu are all first class . They are knowledgeable and kind and friendly. I have travelled solo and have travelled with a friend from Australia whom I met on a holiday to China.( Wendywu has an Australian office, our arrangements matched beautifully. ) Thank you Wendywu tours.

Japan Uncovered

Thursday 28 May 2026
Overview Rating:
Our Tour: average
Some hotels near railway stations and not of similar standard to the 1st and last hotel
To much emphasis on Japanese food, lunch time to long not giving visitor enough time to see what we have travelled several thousand miles to see

Indonesia Uncovered

Thursday 28 May 2026
Overview Rating:
Our Tour: Excellent
Thank you to Wendy Wu for a superb holiday - The Wonders of Indonesia, packed with unforgettable experiences which we will never forget., Highlights include Prambanan (a special mention to our excellent local guide), Borobudur and sunrise at Mount Bromo.
The organisation and attention to detail was excellent, for which we have to thank the star of the show, our guide Leni. She showed great patience, kindness and understanding. Her passion for and knowledge of her country was also exceptional.
We added on the Bali Explorer stay which was also very good. One small criticism is that the getting in and out of the small jeep on one day of this extension was not easy and was more difficult than the physical rating of 1 which this holiday has.

Japan Uncovered

Thursday 28 May 2026
Overview Rating:
Our Tour: Excellent
Very well organised from start to finish, interesting programme. Engaging friendly and helpfull guide.
All hotels well located, excellent food throughout. Great seats for the Sumo in Tokyo.