This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

The itinery was confused and the Guide was little or no help whatsoever. The hotel meals were of a veery poor standard.

Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

The logistics worked well. The food was excellent. The national guide in China was very good. The local guides were good and well meaning but talked continuously on the bus journeys...not appreciating when people were tired and needed quiet.

The tour was very intensive with long days into evenings on the go with no time to refresh. Some down time needs to be built in, especially on such a lomg tour.

The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Fabulous holiday- great tour guide

Best tour holiday we had. There is always room for improvement. Just a couple of suggestions:
1. Before flying would suggest to let know meeting time with the tour guide at the hotel.
2. Coaches to have a facility to charge a mobile phone.
3. A separate table for vegetarians as there is a big demand for them to travel to China. Non-vegetarians do not share vegetarian dishes.
Had a great holiday!

Absolutely fantastic tour, couldn’t have been better organised.

As i write this review, i am very well aware that this is only my opinion ~ however, i genuinely enjoyed every single aspect of my visit to China 🇨🇳 👍. When i arrived in Shanghai, i had approximately 30 minutes waiting for my driver. Looking back to this comment, i am in a different country, not knowing anyone or the language, but it is so clean and people are everywhere, so i knew that i had no problems or issues with anything. I was not anxious or worried about anything & this was my only issue in two weeks, so i will reiterate that my trip was absolutely amazing. The hotels, the tourist guides, the internal connections (both flights and train) were easy and stress free. Not only did i enjoy this trip, i can both recommend it & even do it again 👍. All of the excursions were amazing and we were able to jump the queues every time. The guides were helpful, knowledgeable and friendly, so communication was not a problem either 👍.

Did Japan by land and sea and it was amazing. It's full on but the places we saw were both fascinating and stunning. A fabulous experience enhanced by an excellent guide. Would highly recommend.

Excellent

We have booked a holiday to China next year, we spoke to Chris at the Ideal home exhibition, what a great guy, he answered all our questions was professional took time to listen to what we wanted.
I spoke to the travel agent who booked everything and an email was sent straight away with confirmation of what we booked.
Would recommend
Can't wait for the holiday.