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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Japan by Rail

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Excellent
This tour is a great introduction to Japan, visiting key sites and cities from the south to the north. Three meals a day, with an excellent range of Japanese cuisine, is offset by around 12k steps a day!
Transport is a mix of Shinkansen and Express trains plus coach journeys. The train services are amazing - wish UK trains were the same!!
Hotels very good and practical experiences (sushi-making, carving, calligraphy, etc) were good fun.
We had the brilliant “Mike” as our guide - incredibly hard-working, knowledgeable and funny.

Thailand & Laos Adventure

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: average
The lunches and dinners provided became a bit tedious. We were given rice, chicken. pork and vegetables each time albeit the way they were presented was varied. Some of the hotels were located in areas that i would not feel safe walking in at night especially if i was a woman.

Taj, Temples and Tigers

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Excellent
Really enjoyed it. Hemal, the guide, was very good, really knowledgeable and helpful. The itinerary covered everything although we weren’t lucky enough to see any tigers. Would definitely recommend this tour in particular and Wendy Wu in general

69522

Tuesday 02 Dec 2025
Overview Rating:
Our Tour: Good
We saw many beautiful places and enjoyed many different cultural experiences. The Japanese food was delicious but some of the 'western' style meals were disappointing. I would prefer to eat food which is local. The autumn colours were stunning and the weather was ideal for sightseeing. Our guides and drivers were all outstanding.

Gems of Japan & Shikoku

Monday 01 Dec 2025
Overview Rating:
Our Service: Excellent
Very helpful, informative and patient as it was a complex booking

Kruger to Cape Explored

Monday 01 Dec 2025
Overview Rating:
Our Tour: Excellent
Kruger to Cape Explored
We arrived in Johannesburg and our first taste of South Africa was to experience a power cut at the airport. We were met and greeted by our Tour Guide, Nabeel Daniels who turned out to be an excellent tour guide. He is a credit to Wendy Wu.
We travelled onwards to the Kruger National Park having stopped at the Davinci Hotel and Angels View Hotel along the route. Nabeel stopped at various sites where we could take photos of the landscape and visit some interesting tourist stops such as The Apartheid Museum, God’s Window, Blyde River Canyon, Bourkes Luck Potholes, The Three Rondels and the Graskop Goerge Lift. Whilst travelling we had lunch and had the chance to enjoy a taste of the local cuisine.
We arrived at the Shiduli Private Game Reserve mid-afternoon, and after checking into our rooms we met our game tour guide and driver. We set of on our first drive into the park and were immediately seeing some of the “big five” Our guide was extremely knowledgeable and supplied our group with plenty of information. This was to be the same for all our other drives into the game reserve. This stay was one of the main highlights of the entire holiday. On our departure all the staff gathered in the restaurant area and sang a traditional South African song as we departed.
We then travelled back to Johannesburg Airport to catch an internal flight to Port Elizabeth where we would continue on our tour. The following day we travelled to Knysa stopping on the way to visit Oudebosch Protea Farm where we had the chance to see the process of growing the Protea flower. Our next stop was the Tsitsikamma National Forest. We climbed up ino the forst and down into the Storms River Mouth where we crossed a few suspension bridges and returned back to starting point of the walk.
We continued on to Kynsa and after checking in at our hotel in Knysa we had some free time to explore this picturesque harbour before being taken to really good fish restaurant situated in the harbour. The following morning we crossed the lagoon over to the Featherbed Eco Experience by ferry, where we were taken by tractor to the top of the Western Head. We then descended by foot following the paths back to the visitor centre getting the chance to take in the picturesque scenery of the lagoon and cliffs. We had a superb lunch before we returned by ferry to continue our journey to Oudtshoorn.
The following morning we visited the Cango Caves where we were taken on a guided tour of the cave system. Our next stop was an Ostrich Farm where we given a tour of the farm on a trailer and given the opportunity to feed the Ostrich. They certainly like their food. We travelled on to Cape Town after enjoying lunch.
Cape Town was a mixture of old and new building. We started off with a tour of the city and then we had a guided walk of part of the city. Table Mountain was on our agenda for the day but the cable car was closed due to poor weather so we were taken on a scenic tour of the area. The next day we visited two vineyards where we had the opportunity to sample a selection of their local wines followed by lunch providing views across the valley.
The next day we went on a cruise to see the local seal colony. Afterwards we went on to Boulders Beach where we visited the local African Penguins colony followed by lunch. Our surprise for the afternoon was that Table Mountain was now open and we were able to go to the top of Table Mountain by cable car. Stunning views of Cape Town. Our final outing was to The Gold Restaurant to experience an authentic African Experience where everyone was encouraged to take part in the evenings entertainment The food was a 14 course dish taste of South Africa.
The final day in Cape Town before our flight home was a leisure day where we just ambled around the Water Front Area.
Suumary
Was it value for money? Yes, it was a busy holiday and certainly value for money.
Highlights? A hard question as it was all stunning. But the main two were The Kruger Private Game Reserve and Table Top mountain.
Tour Guide Quality? Nabeel Daniels was outstanding. We have done several tours over the years with various companies and he was by far the best. He was always doing his best to make sure that we got the most from this holiday and that we enjoyed it..
Drivers. We had two drivers both were very good, Robert drove in the north and Reg drove in the south. Again both were a credit to Wendy Wu.

Egypt and Jordan Adventure

Monday 01 Dec 2025
Overview Rating:
Our Tour: Good
We booked this trip following our excellent experience with Wendy Wu trip to China, but part of this Egypt Jordan tour was not up to Wendy Wu standards we expected. We selected this tour as it included both Egypt and Jordan.

Egypt and Jordan experience was like Tale of Two Cities, Jordan part of the tour was excellent with top of class service, restaurants and a superb Guide/Manager and I highly recommend it.
But the Egypt part of the trip was although well organised but lacked Wendy Wu Hallmarks. The main reasons were:
Restaurants selected for lunches and evening meals were mediocre with monotonous menus.
Tour guide/ Egyptologist was very knowledgeable but should have used microphone and audio headphones when we visited various sites and monuments. I am used to listening on headphones and at the same time enjoying the site, monuments etc. rather than concentrating to the guide in close vicinity.
The Egyptian aspect of the tour felt like it was operated by Wings Tour company and not Wendy Wu and I would prefer any other better quality tour operator for the price we paid.
I have given 4 stars only because of Jordan aspect of the tour.

Thailand Highlights

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Excellent guide, who unfortunately was put under pressure from two
Members of the group who should not have attempted such a trip,. Comprehensive itinerary which showed us a wide variety of places of interest. One criticism is that our group was too big. 27 is far too for one guide to be expected to handle.

Egypt and Jordan Adventure

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Many thanks to the company and especially the guides for a wonderful holiday. Given our personal circumstances a special thank you to Omar and Memo in Egypt for their support throughout.

The adventure certainly ticked the boxes of places to visit and the knowledge of the guides in both Egypt and Jordan added significantly to the experience.

Inter-site transport / transfer was well executed which enabled the disparate sites to be accessed smoothly. The cruise environment was very good and the Philae excursion (and meal particularly) was superb.

Jordan was an equally well supported and executed tour. As an extension (in my opinion) Wendy Wu should give thought to offering (even as an optional extra) a flight on the tethered Petra balloon to view the city and environment from altitude - we would certainly have jumped at that opportunity.

Thanks again

69512-PRE

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Japan Uncovered

Sunday 30 Nov 2025
Overview Rating:
Our Service: Excellent
Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

Wonders of China

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent

Taj, Temples and Tigers

Saturday 29 Nov 2025
Overview Rating:
Our Tour: Excellent
This was a full on tour quite tiring but worth it , I was in a great group very friendly as I was on my own .
All the accommodation was excellent the coach driver and assistant were very helpful then there was our tour guide Ajay very knowledgeable and always available to sort out any problems the tour programme was well planned, there was quite long periods of time on the coach which was good to see country side or catch up on some sleep, the food was good and plentiful even though I don't eat curry or spicy food always found something to eat
Think that's it hope I didn't miss anything out.

69972-PRE

Saturday 29 Nov 2025
Overview Rating:
Our Service: Excellent
Cheryl was very helpful and explained everything to me. Very friendly and informative and answered all my questions.I have already been on 3 tours with Wendy Wu and found that they are very professional. There tours are excellent I can’t fault them. With all my tours the guides have been excellent