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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Gems of China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
Good Knowledge of the product and very helpful

Majestic Yangtze

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Fantastic tour. We loved every minute of it. Our tour guide Amanda was out of this world. Beautiful places to see and wonderful food. Made welcome every we went.
My only complaint was the river cruise boat. The rooms snd bedding got very damp. So must so a lot of us ending up with coughs. I had to go yo my GP when I got home. Chest infection.
Saying that, it will not stop my going on another trip again

Ancient China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
The person that took the booking for a holiday over the phone to China was very helpful and explained everything so I could understand. Thank you very much for all you help Charles

China: The Big One

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Our 28 day trip to China with Wendy Wu was outstanding in always. The content of the itinerary was very well put together, although full on everyday we did have plenty of time to relax and enjoyed very scenic train journeys. The organisation pre and during was excellent in addition our national guide who was with us throughout is an exceptional person who looked after us in every way, Maya is a huge asset to the Wendy Wu team and was a major factor in the success of our trip.
The tour itself covered many many national attractions, parks and monuments with cultural add ons, in addition we attended several evening shows which were spectacular, colourful and thrilling. The hotels and food included were all very good, well placed hotels, very clean, big bedrooms with perfect bathrooms, excellent quality linen and towels. The “Chinese Banquets” we received most days offered a huge verity of tasty dishes and good selection of vegetables, gluten free options were available although Shanghai was difficult.
China felt very safe and our travelling throughout saw no problems, our coach drivers were friendly and excellent, driving safely in a very busy country.
We would certainly recommend Wend Wu and hope to travel with them again soon.
.

Ultimate China

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday to China that rocked all the boxes and more. Would recommend this holiday if you really want to see China, and all its sights from walls to Pandas and temples to rivers, this trip has it all.

China Delights

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Hectic but we covered so much it was fantastic, the local guides were very knowledgeable and our trip guide took great care of us.

Treasures of Taiwan

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
I had a brilliant escorted tour of Taiwan with Wendy Wu. I was travelling with a great group of people (a friendly and lively mix of Brits and Aussies). The tour itself was exciting and led by Cathy, who was very knowledgeable, but didn't always tell us everything we needed to know. My only gripe is that the time we had available when visiting some of the nature parks and other places of interest was a bit limited and we could have done with longer.
This was my first trip with Wendy Wu, but it certainly won't be my last!

Gems of China

Sunday 04 Oct 2026
Overview Rating:
Our Tour: Excellent
Great itinerary. The guide, Ken, was excellent. He keeps his cool, explains things well, has excellent English, understands British and Australian sense of humour irony and jargon. In short he is a Gem.

Wonders of China

Sunday 04 Oct 2026
Overview Rating:
Our Tour: Excellent
We had an amazing trip thanks to the wonderful organisational skills of our National guide Jerry. Everything ran like clockwork. The local guides were also fantastic. We saw everything on the itinerary and more. Wonderful cities, scenery, bullet trains and boat trip, not to forget the Pandas. Was surprised at first to go to a zoo to see them but after watching Ben Fogle in Chengdu realise that had we gone there we may not have seen any at all! Would highly recommend Wendy Wu for an escorted trip.

Magnificent China

Sunday 04 Oct 2026
Overview Rating:
Our Tour: average
Having experienced previous world travel including organised group tours we found this Wendy Wu tour to be not one of the best. We knew that the group size would be up to 28 (and indeed it was 28) however although people were always on time this number of tourists inevitably resulted in slower execution of every aspect of the tour from train travel, air travel, dinning, general touring, getting from a to b etc and we would never consider joining a group of this size again. Some of our group found the tour pace to be well above the 'level one' as described in the brochure.
We liked all the hotels, the arrangements themselves dovetailed seamlessly, we were never hungry, our national guide Nancy was helpful and professional, the afterhours experiences were all worthwhile, China itself was clean, efficient , people welcoming and we always felt safe as a tourist , we enjoyed the yangtze cruise, the li river cruise and Guilin.
We didn't enjoy having a full day touring/travelling then going for dinner and/or a show without having the opportunity to shower and change. This happened several times and did impact negatively on our enjoyment. The worst example was arriving in Shanghai by flight, then being taken straight for dinner, which was very rushed before being taken to the ERA show and then taken to the hotel to book in. This distracted from the experience. The food itself although plentiful varied in quality, some restaurants served rice midway through the meal, provided soup at the end, didn't have cold beer or wine by the glass, wasted so much food (although the most popular dished ran out) and we were forced to eat extremely early (lunch at 11.30 dinner at 5.30 on some occasions). We were bussed to some restaurants when there were closer walkable alternatives. Our local guide in Bejing (Arthur) although enthusiastic was confusing, difficult to understand and annoying at times. Local Guides in Xian and Guilin were knowledgeable and professional.
We felt the tour concentrated too long a time upon 'shopping experiences' the Jade factory, the Xian art ceramics and lacquer exhibition workshop, the silk factory, Xintiandi and to a lesser extent the calligraphy and tea planation rather than the wonderful sights China has to offer. (We spent significantly more time at the Xian art workshop (excluding the unorganised buffet lunch) than at the Terracotta warriors themselves.
Overall we enjoyed our return to China however the tour would have been much better if our above mentioned critiques could have been addressed from the perspective of the traveller prior to tour departure.

Japan Uncovered

Sunday 04 Oct 2026
Overview Rating:
Our Tour: Excellent
Never having done a guided trip before we were a bit cautious but decided that to get the most out of this epic trip we would bite the bullet. There were 26 of us 13 Brits and 13 Aussies. Plus our glorious leader and guide Yama . In two weeks we experienced every facet of Japanese life and history. Temples, Tea Ceremony, Snow Monkeys, Mount Fuji, Hiroshima, Sumo Wrestling,Wasabi-Miso-Washi Paper production. All were sampled and some made too. We travelled by coach,bullet train, boat, cable car and on foot. The whole experience was overwhelmingly awesome. From 3-4 hundred year old houses/temples to the modern day skyscrapers of Tokyo we devoured it all. Most of us were 60+ but we all made the grade with people able to bail out if they felt it would be too hard. Friendships were formed and memories we will treasure for ever. Accommodations and meals were superb. Can't recommend this trip enough. And especially our guide.

China & Tibet Discovery

Sunday 04 Oct 2026
Overview Rating:
Our Tour: Excellent
We thoroughly enjoyed the whole experience, and our group of 19 were lead by Jackie with great efficiency.
The local guides were excellent and provided us with historical and local information in great detail and, in most cases, humour.
Our accommodation throughout the tour was very good although we did have a few technical issues in Tibet. Lhasa Snow Paradise Hotel had recently been refurbished and has installed high tech systems in the rooms, including a toilet which automatically lifts the lid and self flushes, if it works properly that is! We had to get assistance twice during our stay. Also the lights, curtains and tv were voice activated through a smart speaker but only accepted Chinese commands.
We treated the Yangtze River cruise as a respite from the travel schedule and were pleased that we upgraded our on board package. It came at a good time in the tour. The à la cart menu was a change from the lazy Susan meals we had been given on a daily basis, although the quality of those meals were always first class.
If we were to advise people about this tour, we would certainly recommend it, but we would say to go to Beijing a day earlier than when it starts as you do hit the road running on day one!
We saw all the sights, had a proper introduction to China and its’ people and cultures and our group were a great bunch of people. All in all a great experience and there wasn’t a single hitch in the travel arrangements and accommodation.
Thank you Wendy Wu.