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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Friday 11 Jul 2025
Overview Rating:
Our Service: Good
Yet to go on our trip

Best of Borneo

Friday 11 Jul 2025
Overview Rating:
Our Service: Excellent
From beginning to end the tour was fantastic as was the pre- tour doucmentation, service etc, The tour guide (George Pu) was exceptional in ensuring everything ran smoothly eg getting on and off, trains, boats and planes with all our luggage, booked seats and picnic lunches (which were all delicious and of a verey high standard) I would describe the tour as and experiince or rather a range of interesting and diverse experiences. George read the group well and adapted the plans etc appropriately to the circumstances. We were offered the best opportunity to see the old and new China. The hotels were of a very good standard and the meals were all superb - all on tables of 8 (there were 16 of us), all Chinese, giving us an opportunity to experince a range of local cuisines. An added plus was a very nice group of fellow travellers. Hence it was great fual

I thouroughly reccommend this tour and if George is your guide you will have a fantastic time.

I have already booked another Wendy Wu tour for next year.

Vietnam Panorama

Thursday 10 Jul 2025
Overview Rating:
Our Service: Excellent
informative and knowledgeable about all tours . competitive price we booked Vietnam panorama hope we made right choise

Japan Uncovered

Thursday 10 Jul 2025
Overview Rating:
Our Service: Excellent
Excellent service with a smile

72012-PRE

Wednesday 09 Jul 2025
Overview Rating:
Our Service: Excellent
Adviser listened very well, answered all questions fully, was pleasant and understanding.
It appears that all information is detailed and transparent.

A China Experience

Tuesday 08 Jul 2025
Overview Rating:
Our Service: Excellent
If the holiday is as good as the customer service given by Julia, we will be very happy. Thanks.

Inspiring India

Monday 07 Jul 2025
Overview Rating:
Our Service: Excellent
The members of staff were very helpful and appreciated what I wanted from this holiday.All of my questions were answered.

Our Response

That's wonderful to hear! Please do let us know if you have any questions about your tour. Jimmy, Wendy Wu Tours.

China by Land, Japan by Sea A

Sunday 06 Jul 2025
Overview Rating:
Our Service: Excellent

Best of Mongolia

Saturday 05 Jul 2025
Overview Rating:
Our Service: Excellent
Had no problems.
Thanks

Our Response

Glad to be of service! Please do not hesitate to contact us if you have any questions about your tour. Kind regards, Jimmy, Wendy Wu Tours

Japan Uncovered

Saturday 05 Jul 2025
Overview Rating:
Our Service: Excellent
Cheryl was extremely helpful and patient in finding solutions for our preferred travel routes and other queries that we raised prior to booking.

Our Response

Thanks so much for your feedback, Cheryl will be delighted to read your comments. Many thanks for taking the time to contact us. Jimmy, Wendy Wu Tours

Highlights of Sri Lanka

Friday 04 Jul 2025
Overview Rating:
Our Service: Excellent
Very professional.

Our Response

Thanks for your review, it is very much appreciated. Many thanks, Jimmy, Wendy Wu Tours

Magnificent China

Friday 04 Jul 2025
Overview Rating:
Our Service: Good
I thought it was helpful and knowledgeable, also unpressured when I wanted time to think overnight on the options offered.

Our Response

That's lovely to hear and thank you for taking the time to submit your review. Do let us know if you have any questions about the tour. Jimmy, Wendy Wu Tours.

Japan by Rail

Thursday 03 Jul 2025
Overview Rating:
Our Tour: average
Tour group size too large (28)
Some wonderful sites and experiences
Limited "included meal" options if you are a vegetarian with real uncertainty you will be catered for until you arrive at the meal venue
Great, knowledgeable (and patient) tour guide who dealt with some unexpected challenges from the group
Hotels mostly good, but some had poor service and facilities
Travel arrangements all smooth
Some craft type activities felt unnecessary, especially when group was tired after morning's activity

Our Response

Thank you for taking the time to share your review. We're so pleased you enjoyed many of the experiences on your tour and that your guide made a positive impact, especially in handling some of the unexpected moments along the way.

We do appreciate your comments regarding the group size, meal options for vegetarians, and the structure of some activities. These are all helpful points that we’ll reflect on as we continue to improve our tours and ensure the best possible experience for our guests.

Thank you again for choosing to travel with us. Jimmy, Wendy Wu Tours

Wonders of Indonesia

Wednesday 02 Jul 2025
Overview Rating:
Our Service: Excellent
Pleasant,informative appropriately timed interview regarding travel options. Local staff go out of their way to help. Would recommend

Our Response

Thanks so much for the review, our staff at the roadshow will be delighted to read your comments! Many thanks, Jimmy, Wendy Wu Tours

Vietnam at a Glance

Tuesday 01 Jul 2025
Overview Rating:
Our Service: Excellent
Just booked a tour to Vietnam, Julia was very experienced and pleasant to deal with.

Our Response

That's great to hear! Julia will be delighted to received your feedback. Many thanks for the review!