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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

China Delights

Tuesday 02 Jun 2026
Overview Rating:
Our Tour: Good
The holiday was well organised and our tour guild was very informative with good English and would always go that extra mile to help you. For myself it was too full on, we had very little free time in must of the places we stayed at apart from Shangai.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Rajasthan Panorama

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Booking was quick and very easy. Not completed a tour yet but if booking is anything to go by I cannot see any problems.

Japan Uncovered

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
we went to China with them and nothing was too much trouble . highly recommend.

68702-PRE

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
From initial contact to booking we were both very impressed with the way our questions and concerns were dealt with. All information was clearly passed on to us and we never felt under pressure to sign up before we were ready. Friendly and helpful representative, not kept waiting on the phone.

Japan Uncovered

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent

Japan by Rail

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Very efficient as normal
Answered all questions quickly

Our Response

Hi,

Thanks for your review. We are pleased to hear you had a good experience booking your trip to Japan.

Have a fantastic time on Japan by Rail!

Many thanks,
The Wendy Wu Tours Team

Tibetan Railroad

Monday 01 Jun 2026
Overview Rating:
Our Tour: Excellent
We really enjoyed this trip. I won’t deny that I was a little apprehensive booking it, re overnight train sharing with strangers and EBC accommodation. The train was comfortable and enough space for 4 in our carriage. Western style toilet on board was fine too. You also get amazing scenery from the train!
At EBC they have electric blankets!! We didn’t use them as the bedding was warm enough. The sunrise over Everest was spectacular, we had clear views and it was a great way to mark my birthday.
All the hotel rooms/beds were very comfortable.
We were a group of 15 ranging in age to 70+ and all coped with the altitude, no supplementary oxygen needed. This was down to following the great advice from our National Guide.
A good mix of free time and guided tours with the local guides, who seem to be experts on every Buddhist temple!
Most meals were delicious but could get a bit repetitive and there was always plenty of food but we never knew how many dishes would be served at a lazy Susan which meant full up by the time the best dish was brought out, usually Yak.
There is a lot of walking/steps so a good level of fitness helps. So pleased we did this trip.

Gems of China

Monday 01 Jun 2026
Overview Rating:
Our Tour: Excellent
Amazing tour!! Had a fabulous tour guide called Michael, he really went the extra mile every single day! He was so kind and generous with his time, nothing was too much trouble and he was super organised! Saw some fantastic places and had in depth knowledge from the local guides who were also amazing! We were lucky to be part of such a lovely group, and had a wonderful time! 😊🇨🇳😊🇨🇳

Grand Tour of China

Monday 01 Jun 2026
Overview Rating:
Our Service: Excellent
Quick answer of the phone. Everything explained clearly and all questions answered. Have now booked.

Gems of China

Sunday 31 May 2026
Overview Rating:
Our Tour: Excellent
Brilliant, the whole trip was amazing. Wendy Wu are able to fill each day to the max. Enabling us to see many of the wanderers of China.
Would definitely recommend the trip to of others

China & Tibet Discovery

Saturday 30 May 2026
Overview Rating:
Our Tour: Excellent
We had a great time on this tour. It met all our expectations as described in the intinerary. We were a group of 23 aged from 22 to mid 70s and we all got along well. Loved having Jesse, a national guide, throughout the tour who was informative about China and who was calm and organised with the travel arrangements.

The food was good but I felt it was spiced down for western tastes, I would have preferred more authentic local flavours with more spice. The food around Beijing after a couple of days felt bland.

We always had a wide range of food dishes/ choices. So we had a small amount of many dishes. I would have preferred more of fewer dishes.

Enjoyed the optional tours, especially the Romance of Three Kingdoms show on the Yangtze River cruise - a must see show.

China is a huge country, so some travel times are long.

Loved Tibet. Be aware of the impact of high altitude.

Overall a great tour and would highly recommend.

Enchanting China

Saturday 30 May 2026
Overview Rating:
Our Tour: Excellent
We chose the Enchanting China tour for our first taste of China - to see some its most incredible sites and most interesting cities, but without too intense an itinerary and with some free time to explore on our own.

First of all, our national guide Frankie was an absolute superstar! He looked after us so well, made everything interesting and was very engaging and knowledgeable. His organisation of the group when getting on and off trains and buses, crossing busy roads and queuing at the busier sites, put everyone at ease so we could just enjoy it without the worry of working out where you needed to be and when. Frankie is so approachable and friendly, it really felt like having him with us throughout the trip was a big part of what made it so fun.

Also a special mention to the fact that he had pre-arranged with every restaurant we ate in as a group, for vegetarian dishes for my wife - having eaten out a few times by ourselves during the trip, we knew this wasn’t always easy to get right, so having Frankie sort it out was really appreciated. She had some amazing food - one of the highlights being a special vegetarian platter of beautifully presented, colourful dumplings after the Tang Dynasty show in Xian.

The local guides we had with us in each city also added an extra level of insight and detailed local knowledge, that helped us get the most out of each place we visited.

Each city offered something entirely different, and the Yangtze River cruise was a welcome relaxing few days to help break up the busy schedule - the service on the ship was also fantastic.

Overall we’d absolutely recommend the Enchanting China tour to anyone visiting China for the first time.

Everything from Wendy Wu in terms of communication, their booking of flights and transfers, and customer service was excellent - we would definitely go use them again for future trips.