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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Natural Treasures of China

Friday 17 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent

In Pursuit of Pandas

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
We have booked a holiday to China next year, we spoke to Chris at the Ideal home exhibition, what a great guy, he answered all our questions was professional took time to listen to what we wanted.
I spoke to the travel agent who booked everything and an email was sent straight away with confirmation of what we booked.
Would recommend
Can't wait for the holiday.

Vietnam Panorama

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Good
Excellent tour of Vietnam but sometimes too much travelling on the coach and not enough quality time in some of the fabulous destinations
The meals also could be a little repetitive
Our tour leader Qui (Tom) was most excellent and a fantastic ambassador for his country 🇻🇳

68702

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic time - we arrived in Tokyo after spending 3 days in Hong Kong and met up with the group. The meal at the Tokyo Bay Shiomi Prince Hotel that evening was horrible - the chicken legs were undercooked and several people had to send their food back to the kitchen. However, after that meal everything was fantastic. Our guide was Hiro who was excellent. We saw some amazing things and Hiro was so informative and told us about so many things. Mount Fuji and Hiroshima were particularly memorable although everywhere we went to was worth visiting. We all had lanyards with cards with our names on and on the back was a message in Japanese for us to show someone in the event we got lost - which proved invaluable during a couple of incidents when we had free time and a couple of people asked someone to contact Hiro - who went to find them. Having said that, Hiro was always checking we were all there! The coaches taking us from A to B were comfortable, so were the bullet trains. We were all issued with “whispers” with headphones so we could hear what Hiro was telling us. We specifically chose to go on this trip during the cherry blossom season - I was expecting pinker and more blossom and so, if I were to go again, I wouldn’t choose to go at the same time as the blossom as it attracts crowds of people and I don’t think it’s worth visiting when there are extra people there. Making the soba noodles was fun as well as making an origami crane - and we enjoyed the tea ceremony. The food was amazing and a real mixture - forks were always available for people who struggled with chopsticks. Some of the food we cooked ourselves. I’m not sure the Japanese had grasped some of the dietary requirements but my only request was that I didn’t have anything too spicy and the food I was served with was perfect for me. There were a lot of steps but, the brochure did warn that there were a lot of steps so I was expecting this. There was a lot of walking but, again, the brochure did warn about this and the itinerary tells you how long to expect to be on your feet. There were 26 people in our group ages ranging from 40s to 80s - we all got on really well. Now, back at home, I’ve got the task of choosing the best photos from the ones my husband and I took to have a book printed to take and show all our friends!

Gems of China

Thursday 16 Apr 2026
Overview Rating:
Our Tour: Excellent
Thank you Eddie, for being such an amazing guide. You didn’t just show us the sights — you shared the stories, the culture, and your genuine love for all the places we visited. You kept us safe, on time, and smiling the whole way. We’re leaving with great memories, thanks to you.
Thank you also for your patience, knowledge, and great energy. This trip wouldn’t have been the same without you. We really appreciate everything you did for us.
We’d like to express our sincere thanks to you for your excellent leadership throughout this tour. Your expertise, organization, and attention to detail in made this experience smooth and enjoyable. Thank you for going above and beyond, for not losing anyone, for answering a million questions, and for making history actually interesting! We couldn’t have asked for a better guide.

Georgia, Armenia & Azerbaijan

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent and efficient service. All questions answered and I received the confirmation email within 5 minutes.

Classic China

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service from Matt, tour and extras quickly confirmed.

Japan Uncovered

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
A fantastic experience with an excellent guide (Noriko) in a beautiful country we can learn so much from. Japan Uncovered was full on and had to be to cover the distance and sights witnessed, that said, a bit more free time, especially in the cities could have enhanced the experience.

68702

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic trip to Japan (Jewels of Japan), great organisation, excellent tour guide and a brilliant holiday.

A China Experience

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guide was so amazing Amanda did everything she could to make this so memorable. The tour is full on but you see so much and experience so much.

Grand Tour of Indochina

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
The guides were topnotch and were happy to provide their lived experiences of living in these countries. My wife thoroughly enjoyed the food whilst the guides ensured I avoided chilli and shellfish. The sights, sounds and smells added up to an experience of a totally different way of life we might imagine living if it wasn't for the heat (39deg feels like 42) that you need to be prepared for in March/April. Highlight for the wife was tailored clothing in Hoi An and the majesty of Angkor Wat for me.

Singapore to Bangkok by Rail

Wednesday 15 Apr 2026
Overview Rating:
Our Service: Excellent
I made a phone booking for a holiday next year , the booking was dealt with efficiently and the experience was easy !

Our Response

Thanks for taking the time to leave a review and how exciting to have next year's big adventure already booked in.

I'm really glad to hear the phone booking process was efficient and easy for you. That's what we always aim for, so it's great to know we got it right. If anything else comes to mind before you travel, or if you have any questions along the way,just give us a call. We'll make sure everything's ready for a fantastic trip.

Best wishes,
Jimmy, Wendy Wu Tours

Japan Uncovered

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Good
We had a great time in Japan.Our guide was a gem and certainly made the trip a bit more special .
Hotel experiences were mixed. This also was the same with some meals.
The cost was high and I felt a bit more value for money was required. Maybe an odd excursion over and above the planned excursions would be a bonus .
Loved Japan and the people.
Early part of the holiday we did see 1 or 2 too many shrines .

Our Response

Thanks for your helpful review and I'm really glad to hear you had a great time in Japan overall. It's such a wonderful country, and the people really do make it special.
I'm thrilled your guide was a gem and helped make the trip even better. That means a lot to us.

I've also taken your feedback on board about the mixed hotels and meals, that's not the consistent experience we want you to have, so I'll make sure the team looks into this. And I take your point about value for money, especially when you've paid a fair amount. The idea of adding an extra excursion or two above the standard itinerary is a really good one; I'll pass that on.

On the shrine front… yes, I can see how a few too many early on might feel a bit repetitive! We'll bear that in mind too when planning future Japan tours.

Lovely to hear you loved Japan and its people and thank you again for being so fair in your comments. It really helps us improve.

Best wishes,
Jimmy, Wendy Wu Tours