Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

68672

Sunday 23 Nov 2025

Overview Rating:

Our Tour: Good

Loved Japan.
Food served left a lot to be desired. Breakfast was always good but lunch and dinner not tasty, bland and repetitive day after day the same. We never knew what we were eating either.

Best of Japan

Sunday 23 Nov 2025

Overview Rating:

Our Tour: Excellent

Great itinerary with lots of interesting locations to visit and things to experience. Quite excellent range of Japanese and International cuisine offered, all of which was to a very high standard. Very comfortable coach and rail travel. An exceptional guide made the holiday. This is interesting, safe carefree travel at its best.

Magnificent China

Sunday 23 Nov 2025

Overview Rating:

Our Tour: Excellent

Fantastic trip, flawless from start to finish. Guided through this full on experience by the best national tour guide that we have ever met, many thanks and kudos to Mr Hoffman who went out of his way to make our visit to this visually stunning and beautiful country. Nothing was to much trouble for this kind and knowledgeable man, we cannot thank him enough for his attention to details and individual guests. I may add that all of the local guides were of the same mind set and knowledgeable. We would not hesitate to recommend this tour, but a certain amount of fitness is required as this experience consists of a hectic schedule to see all that we had, but well worth the effort. Thanks again Mr Hoffman, I hope the company values your dedication to the brand and reward you accordingly, I wish you well my friend. "Yellow hat"

Vietnam Panorama

Sunday 23 Nov 2025

Overview Rating:

Our Tour: Excellent

Despite dodging the worst cyclones for decades this was a magnificent holiday with an outstanding guide.
This was our second holiday with Wendy Wu and we were certainly not disappointed.
Great holiday itinerary with outstanding sights and experiences. When the weather turned against us our guide, with help from a hard working back office, took everything in his stride changing the itinerary cancelling/booking hotels and restaurants.
Our bus driver and his assistant were first class!

Ancient Empires of China & Japan

Saturday 22 Nov 2025

Overview Rating:

Our Tour: Excellent

A comprehensive tour of the best of China and Japan. Excellent hotels, superb guides. You must be prepared to support very early starts on most days as it is the only way to enjoy many of the popular venues before the crowds arrive. Leaving the hotel on a coach by 07.30 is not unusual. It would be impossible to cover as much ground and visit so many of the stand out destinations as a solo traveller. Our Wendy Wu supported travel arrangements with multiple flights and bullet train journeys proved faultless. Overall we felt this tour offered good value for money.

Grand Tour of China

Saturday 22 Nov 2025

Overview Rating:

Our Tour: average

Japan Uncovered

Friday 21 Nov 2025

Overview Rating:

Our Service: Excellent

Very pleased with the support Cheryl has given leading us to book a holiday in Japan and Hong Kong. Plenty of helpful advice and guidance and no pressures on us. Hoping this bodes well for our trip in 2026.

Japan Uncovered

Friday 21 Nov 2025

Overview Rating:

Our Service: Excellent

The service was excellent and the member of staff I spoke to was very helpful/knowledgeable in answering all of my questions.

Beyond the Brahmaputra

Friday 21 Nov 2025

Overview Rating:

Our Tour: Good

An excellent way to visit some of the less travelled and more remote corners of India. The cruise element of the tour is exceptional offering comfort, expert guidance and a touch of glamour while cruising through the spectacular Assamese countryside. The Himalayan element was more challenging with some long drives along mountain roads but again with expert guides and drivers. Travelling in India always brings it’s challenges and this was no exception, largely due to unseasonal weather but that’s what makes for memorable experiences.

Grand Tour of China

Thursday 20 Nov 2025

Overview Rating:

Our Tour: Good

Japan Uncovered

Thursday 20 Nov 2025

Overview Rating:

Our Tour: Excellent

Another amazing tour with Wendy Wu. Excellent guide, Midori shared so much knowledge and information throughout the whole tour. She looked after all so well. Hotels and food were all of a good standard, although some better than others. Seeing Mount Fuji, was special to everyone. It was such a great tour to go from the big cities to the mountains, which were a bit quieter and many more autumn leaves. Can’t wait to go on my next adventure

Discover Japan

Thursday 20 Nov 2025

Overview Rating:

Our Tour: Excellent

Superb service from start to finish. The organisation when in Japan was excellent and trouble free. The venues were stimulating and on occasions breathtaking. Highly recommend Wendy Wu.