The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

A China Experience

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Excellent
Thoroughly enjoyed this trip. Having local guides and a guide like Aimee throughout the trip added so much to this trip. Aimee had a solution to everything. Wendy Wu ensured that we saw everything we could possibly see in the short period we were there. Food was excellent. China has so much to offer. I would happily recommend Wendy Wu to my friends and family.
My only suggestion was the meal served at the Houtans could be better in terms of the house ( health and safety assessment advised) and overall standard.

Majestic Yangtze

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Excellent
A very good trip made special by our trip guide Amanda. The days were packed full of wonderful trips and there was also an abundance of food at every meal time. The hotels were also of a good standard. I would highly recommend this trip.

Wonders of Indonesia

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Excellent
A very enjoyable, expertly led and well-constructed tour which provided a valuable insight into a fascinating country about which surprisingly little is known in the UK - a real "go beyond" experience - and which was shared with a wonderful group of like-minded travellers who all got on very well together. We did, of course, only scratch the surface of this country, which has so much more to offer, with all its other islands, than just Java.

Wonders of China

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Excellent
We recently returned from the Wonders of China tour. It was a truly amazing experience, the hotels, meals, sightseeing and transportation were absolutely fantastic and were well above what we had expected. Our tour guide Ryan was very professional and adapted the itinerary very well when some of our group were delayed in joining the tour. The entire trip was superbly organised and we had an absolutely fantastic experience.
My only criticism would be the size of the group. We had the maximum of 28 people on our tour, which whilst manageable may have been better with a slightly smaller number.
On another note, and this is totally out of the control of Wendy Wu tours, there is a huge amount of walking and steps involved on this tour. Several of the people in the group were struggling with this aspect. It is just how things are in China but perhaps more emphasis on this could be stated pre-booking. It is mentioned by Wendy Wu tours in the final documentation you receive just prior to departure but by then is it too late to have second thoughts.
All in all from booking to completion of the tour itself it could not be faulted. An absolutely amazing, and professionally executed, experience.

China Delights

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Excellent
I would definitely recommend this trip. It is varied and informative and covers 7 cities. We chose a good time to visit - it was still lovely and warm but not too hot. The evening entertainment was amazing especially the famous face-changing show and the Chinese acrobatic show. We have just scratched the surface of such an enormous country but it has whetted our appetite to return to see more of the country.
I do think too much time is spent in restaurants and I would prefer to have more packed lunches and see more sights.
The local guides were really informative and our main guide, Louis, did an excellent job especially as it was a large group of 28 people.

China: The Big One

Wednesday 07 Oct 2026
Overview Rating:
Our Service: Excellent
Anna was excellent on the phone. Answered all our queries. Felt confident in booking our holiday.

Gems of China

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Good
Great tour so many sights
Hands, Great Wall, bullet train, Terracotta warriors, Yangtze river cruise, 3 gorges, Bailong Elevator among many others
Well organised with a great Guide called Joe who kept us on track which was not easy due to the size of the party 26?
Just a warning for those lthinking of this tour, it is very testing every day was challenging often 12+ hrs lots of walking some days straight to evening meal from the tour no time to change first
For me too much shopping time, but would not have missed it

Enchanting China

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Good

Wonders of Indonesia

Wednesday 07 Oct 2026
Overview Rating:
Our Tour: Excellent
As Above

Classic China

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: Excellent
Our guide Chloe made the holiday. She was always going the extra mile to ensure everyone was looked after. We saw many of the major attractions. The tour ran very efficiently and enjoyable. It showed how tours should be done.

57

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: Excellent
We were happy group, a lady might complain a lot, ignore her.

Best of Mongolia

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: average
I expected an action packed holiday but the majority of our time was spent travelling between Ger camps.
Some of the itinerary was not included in the tour, very little chance to meet with local artisans or local markets as promised. Two whole afternoons in the Gobi desert were spent without any itinerary and very little activity in the mornings.
Shared bathroom facilities in the basic her camp were actually communal shower blocks and toilets.
The visit to see the takhi horses was a bit of a let down as they could only be viewed through binoculars, most cameras were not sophisticated enough to take photographs.
I paid £140 for an early hotel check in and discovered other clients had not paid but were able to have an early check in. When I asked for a refund from Wendy Wu they did their best to avoid the refund but finally gave me the story that at the last minute before departure the operations team had decided no fee was payable and I could therefore have my refund. Strange that it took me 1 phone call and 3 emails to get satisfaction.
Therefore with regret I would not recommend either the company nor the holiday.