Upon confirming a booking, and once returned from a Wendy Wu Tours trip, our customers are asked to rate us on our Customer Service and our Product via an independent review system called Feefo.
Our customers are also encouraged to complete a post tour customer survey; the results of which you can read below.
We enjoyed the experience of being in China for the New Year very much. The boat and meal made it very special. We thought the tour was very well organised and the itinerary was just right for us. The group was small enough to know everyone yet enough people to make it interesting. We learned so much about Chinese life and culture from the guides, and were very impressed by their knowledge and enthusiasm. Nothing seemed too much trouble. We are intending to book another tour to Burma for next year!
Mrs Lodge and Mr Wright - Chinese New Year Special January 2014
Just a quick email to say thank you so much for arranging our wonderful trip to China, we had such a fabulous time and it was worth every penny. My wife’s face seeing the pandas in Chengdu was great and I just loved the Great wall. A fantastic experience and we would recommend to anyone.
Mr and Mrs Jolliffe - In Pursuit of Pandas January 2014
Hi, my husband and I have just returned from an amazing holiday with Wendy Wu tours in Hong Kong and Vietnam, and I wish to say we had a fantastic time, the organisation was brilliant, everything ran so smoothly, the hotels were first class, clean and very comfortable after a days touring. We also enjoyed the food and thought the idea of going to local restaurants to eat at lunchtime and in the evening was lovely. We cannot praise our guide NGUYEN VAN KY (KEVIN NGUYEN) enough: he was the most gentle, kind, caring, and extremely patient man, his patience was pushed to the limit with one member of our party and Kevin behaved with utmost respect and care and always with a smile. I must admit both my husband and myself said we couldn't have done it, I think you should be very proud of Kevin, we are pleased to have met him, and wish him well in the future. Once again THANK YOU for the wonderful memories.
Mr and Mrs Houghton - Vietnam Impressions & Hong Kong extension January 2014
I just wanted to write to say how impressed I was with all aspects of my recent Golden Triangle Tour in India. Special praise must go to our National Escort, Mr K V Singh - he was knowledgeable, efficient, calm, funny and very patient! He was constantly ringing ahead to make sure everything was in place, so all our lunch stops and other visits ran like clockwork - no mean feat given the vagaries of the Indian traffic! And he made himself easily available in case of any problems and was extremely approachable and kind. I must also say how impressed I was with all the transfers by the agents and drivers - they were always where they should be, smartly turned out and bang on time, even if our transport was late, and I really appreciated the fact that they saw us right to our train carriage at Delhi station (a daunting place), and right to our check-in desks at airports and so on. They even knew pick-up times for the following day, even if it wasn't them who were making the pick-up. I've already begun to save for a holiday in China, and will definitely use Wendy Wu Tours for that trip. I have also been recommending Wendy Wu to everyone I meet! Well done to all concerned.
Miss Susan Edwards - Golden Triangle February 2014
My husband and I have just returned from The Grand Tour in China. What a wonderful holiday it was, very hectic but a certain somebody called Tom, the National guide, made this holiday. He was fantastic, very knowledgeable on everything and most caring from the moment he met us on the first day right until we arrived home where he e-mailed us to see if we got home safely. We cannot rate this man enough as soon as we were in our room at the hotels he would ring our room to make sure everything was in order and if it wasn't he would make sure to get it put right. The holiday was amazing and we saw some beautiful sights and can't make any alterations to it. We are still shattered now because of the hectic schedule, but have so many wonderful memories and are telling all our English friends how brilliant Wendy Wu is.
Mr and Mrs Cox - Grand Tour of China March 2014
I just have to say, what a fantastic holiday I have had. Our tour guide, English name Jason was exceptional. Definitely the most friendly, informative, smart, considerate, well organised tour guide I have ever had the pleasure to meet. All of the group of 12 could not speak highly enough of him, he made us feel like one happy family. The tour was full of wonders and surprises, much, much more than expected, all the hotels food and shows were first class, and everything went so smoothly. The business class return flight was a most appreciated, bonus. Thanks. I will definitely recommend Wendy Wu tours. From Steve at the booking office to the end of the holiday: Great!!
Irene Salt - Wonders of China March 2014
My name is Gemma Roberts and I have just returned from your Glories of China tour. I just wanted to emphasise what an amazing time I had. The activities and accommodation were amazing. I have sent back your customer survey but I wanted to emphasise how impressed I was by your guides they worked extremely hard and went out of their way to ensure we had a fantastic time. Our national guide David deserves particular praise. We travelled in a group of 8, including people of different ages. David went out of his way to ensure everyone was looked after, including looking after 3 members of our family who were unwell. Because of David's actions I wouldn't hesitate to recommend Wendy Wu to everyone I know, I would definitely go on a tour with David again. Thank you so much for an amazing holiday.
Gemma Roberts - Glories of China April 2014
I am writing now to let you know how much our experience was enhanced by our national guide Sharon. She really went our of her way to help everyone and made the group 'jell'. We were so lucky to have her as our guide and you are most fortunate to have such an extraordinary employee. I hope that she receives the rewards that she deserves.
Mrs Linderholm - China Encounters April 2014
My wife and I would like to thank you for giving us a super 10 day touring holiday of CHINA. We put the success of our holiday to you, for employing a young man (Tour Manager) we called Leo. Leo is a wonderful person, a credit to Wendy Wu Tours. He is very knowledgeable of China, very patient with everybody, and has a wonderful sense of humour. He is just one super person. He was always available to help, advise and support every passenger on our coach. Please thank him on our behalf.
Mr and Mrs Lescure - A China Experience May 2014
My mum and I have recently enjoyed an adventure of a lifetime with your company. It had so many highlights that it is so hard to choose just one (if we had to choose, it would be 2 tribes excursion in 3 gorges, pandas, Xian and Great Wall!). But every one was made memorable by our guide Tom Du. Tom is included in our highlights! Tom showed exceptional professionalism, good humour, care and an impressive range of knowledge. We were particularly impressed with his diligence in ensuring every single meal was gluten free for my mum. Each mealtime, inluding breakfast, he would personally take my mum on a tour of all the dishes explaining which were ok for her to eat. If he wasn't sure, he went to the kitchen to ask! At times, this meant extra dishes being prepared which didn't include soy sauce. As a result, my mum had a problem free holiday but without Tom's care it could have been very different. Tom's ability to keep to schedule and get us on and off planes was admirable. He helped make a busy timetable fun and balanced for everyone. As we were Tom's family we nicknamed him daddy Tom! (And he's young enough to be our son/grandson!) This was our first organised tour and we thoroughly enjoyed it. It was tiring (we expected that!), but a full timetable made sure that we experienced China and some of what this amazing country has to offer. I will definitely be coming back!
Mr and Ms Stokes - Majestic Yangtze May 2014
Regarding my recent tour 'In Pursuit of Pandas' I would like to express my thoughts about the trip and our exceptional National Guide, David. Our group got along very well which ensured a lot of fun and laughter even when sometimes a little problem came up, such as a delayed flight or the weather affecting the Buddha trip. These small things are hardly worth mentioning as they did not detract from our wonderful journey together, especially with David as the head of our 'family' - a truly fantastic representative for Wendy Wu. Each hotel was better than expected, all were clean and comfortable throughout our stay. The food included in the package was plentiful and evening meals especially gave a range of Chinese cuisine - all most enjoyable. With all the essentials in place to view the sights and sounds, this tour was further enhanced by the knowledgable and friendly local guides Jason and Cindy, who both supported David very well. I would like the Wendy Wu management to know that David is a perfect ambassador for the company. His organisation, helpfulness, knowledge, personable nature and great humour ensured the group were well taken care of and everybody included. Having David as our guide was our very good fortune and I have no doubt his efforts made this one of my best trips ever. I would happily and without hesitation consider taking another Wendy Wu tour led by David in future and would recommend Wendy Wu on the basis of David's representation of the company and the wonderful country of China. Do please pass on my very best wishes to David and may his next tour be as good as this one was.
Miss Mandy Anderson - In Pursuit of Pandas July 2014
This is rather late after our holiday but finally I have time to say what a fabulous time our Cambodia/Vietnam/Singapore adventure was. We had not used Wendy Wu Tours before and were very impressed with all the arrangements which went like clockwork. We had a few delays here and there but these were outside the control of WWT. The hotels were excellent and the food everywhere was an absolute joy. All our guides were superb, very friendly, kind and knowledgeable – especially John in Hanoi, although to single him out is maybe unfair to the others as all the guides were excellent. John ensured that we all had a good time especially our two sons (16 & 20) who thought he was a legend! Our Halong Bay cruise was the highlight of the holiday for all of us and with hindsight we wish we had had two nights afloat to have enjoyed the experience for longer. The Cooking School was very enjoyable and the choice of restaurants for the lunchtime meals we all agreed would never have been discovered if we had been travelling independently. S21 and The Killing Fields were tough going. When in Vietnam, the two ladies decided to have a chilled day at the hotel rather than visit the Cu Chi tunnels; we were very impressed that WWT contacted us after breakfast to check everything was OK because we hadn’t gone on that days tour. The men found it very interesting but did comment that it was quite a trek. We would definitely recommend a WWT and will save up to do another one soon!
The Collins Family - Tailormade Trip to Cambodia and Vietnam July 2014
We would just like to thank you for the most fantastic experience on the Wonders of China tour from which we have just returned. The superb organisation and attention to detail by your company throughout our time in China gave us some truly remarkable memories of a marvellous people and their culture. We would recommend it without hesitation to anyone who has not ventured to this wonderful land. In particular the local guides were very informative but in particular our national guide, Leo, whose enthusiasm, passion and incredible sense of humour made every experience on the trip a joy. A perfect holiday.
Mr Grace and Ms Etchells - Wonders of China August 2014
We have just returned from our holiday in Sichuan meeting John Craven and having a great time seeing the pandas. The main reason we are writing to you is to praise our National guide Lily and local guide Cindy, they where absolutely marvellous and made our holiday even more special. We would like to give an extra special mention for Lily who is an exceptional guide and person who would do anything to make sure everyone on the tour was happy, her grasp of the English language is incredible. We would appreciate if you could pass our praise on to Lilys manager in China.
Karen Morris and Janet Ettershank - Explore Sichuan with John Craven September 2014
We have shortly returned from a 'Grand Tour' of China (3rd September), and my wife and I would very much like to thank your company for the splendid time we had with you. Our main praise goes to Nick, the national tour guide throughout the whole trip, he was knowledgeable, extremely kind and very attentive to our needs and the needs of the other members of the group. We can honestly say that he has become a firm friend, and a great recommendation to your company. Please pass on these sentiments to Nick. Really well done
Mr Edwin Hill - Grand Tour of China September 2014
Dear Wendy Wu, My name is Gavin and I did the Wonders of China tour from Oct 19- Nov 3, 2014 as part of Nick's family. Our national guide Nick Liu was fantastic! Very professional and courteous and organised. Throughout the trip he made sure that our stay in China and through the course of the journey was smooth and comfortable. The tour was amazing and I have so many fond memories of my time there. We made many friends on the tour and are keeping in touch. Nick helped to cement us together like a family and was always caring! Having done a similar role in previous jobs I understand how logistically difficult it can be to organise a group, but with a group of 27 people around China, Nick did it fantastically and I will be recommending Wendy Wu and Nick Liu to everyone! He's the number 1 tour guide for sure! One last thing, I enjoyed the tour immensely! Riding on the city wall of Xi'an, climbing the Great Wall, visiting the Terracotta Army, the relaxing cruise along the 3 gorges and walking through the countryside of Yangzhou will stay with me forever! Thank you to Wendy Wu, the regional guides like Tom and Ding and especially to Nick. Please pass on my regards to him, his wife and his baby boy Lucas. Kindest and sincerest regards, Gavin Yong (Nick's family).
Mr Gavin Yong - Wonders of China October 2014
Thank you so much for another fantastic holiday, we both had a wonderful time. Having already been to China three times we had seen the terracotta warriors, great wall, pandas, etc. and were looking for somewhere a little more off the beaten track, this holiday definitely provided another view of China. The local food was marvelous. In one hotel which was uncertain yet how to cater for western breakfasts, Paul and I joined the queue of Chinese people waiting to be served a huge bowl of noodles. This meal was one of the most delicious I have ever eaten. We have absolutely no complaints about any of the hotels or restaurants, indeed we viewed the trip as a bit of an adventure which lavatorially speaking it certainly was! (Not a problem as we had taken a loo roll and hand sanitiser with us.) Our national guide Tony was delightful and very professional. He looked after us so well and made us all feel really welcome to China, even helping me to buy some spice in a market, something I could not have done on my own. Thanks again for a fabulous holiday.
Yunnan Adventure September 2014
Thank you Wendy Wu for making our Glories of China tour 2014 such a fabulous memorable holiday. We saw so much in 2 weeksand have so many highlights we simply can't single out one favourite part. Our local guides were excellent, all having such a wealth of knowledge to share with us. A special thank you to Andy in Beijing for making my 50th birthday a jam-packed day to remember from Tiananmen Square and the Forbidden City to Rik-shaw ride and dancing in the Temple of Heaven Park with the locals.
Mr and Mrs Travers - Glories of China November 2014
I would like to convey our sincere thanks to Wendy Wu Tours for a most enjoyable week on what was our first visit to the Chinese mainland. The hotels and organisation were first class and our evening entertainment organised locally were excellent. Thankfully our Local and National Tour Guides were on hand to ensure that for our part the tour went like clockwork and any issues were dealt with promptly and efficiently at all times. Their sense of humour, patience and professional attitude were exemplary and a credit to Wendy Wu Tours.
Miss Watson and Mr Atkinson - China Impressions October 2013
This was our second holiday with Wendy Wu and we enjoyed it every bit as much as the first time. The hotels were all of a very high standard and well situated. The food was delicious, and I must thank you for catering so well for me as a vegetarian. I had a very good choice of meals. We wish especially to praise our National Tour Guide, who was helpful, informative and professional at all times. He helped to make our tour very special. Once again, thank you very much for a wonderful holiday. We hope to travel again with Wendy Wu in the future, and have recommended your company to our friends.
Ms Callaghan - Vietnam Panorama July 2013
My wife and I have recently returned from an amazing holiday organised by your company. It has been a real adventure and an experience we will never forget. From start to finish it was marvellous. We flew to Saigon to start the Treasures of Vietnam and China tour, what a treat awaited us. Our whole experience in Vietnam was amazing, we had an outstanding national guide who was very informative and his organisation was first class. The organisation from start to finish was outstanding, your offices in London were very helpful in sorting things out for our stay in Bangkok, everything went wonderfully in Bangkok as it did in Cambodia. When we arrived in China we were met by the National guide who told us that we were his family for the duration of our stay in China. We can assure you that he could not have looked after us better if we were his family! We have travelled world wide but without doubt this young man is outstanding and truly made our tour through China the amazing experience it was. We saw many things throughout our trip and would congratulate you on the balance of the tour. We felt that we saw a cross section of all the countries we visited, we saw all the main attractions as well as some rural village life. The shows, both inclusive and optional were very good.
Mr and Mrs Roebuck - Treasures of Vietnam and China March 2013
Just a note to thank you to Wendy Wu for providing me with the most fantastic tour of China. I have been back home for just over a week and had time to reflect and can think of nothing that could have been done better. All my contacts with you and others in the London office gave me the information and service I had sought quickly and efficiently: the National Tour Guide in China was the best I have ever met in many years of travelling, he was equal to all situations with the greatest of apparent ease, no praise of him would be too great and the Local Tour Guides employed were also excellent.
Mr Jackson - Classic China March 2013
WOW! What a holiday. We can honestly say that our tour of China was the most amazing holiday that we have ever experienced. The organisation, the hotels, the travel, the food, the excursions were all just so brilliant and well thought out. We would like to thank all of the people at Wendy Wu who we have not met but who all played a part in making our holiday so amazing so – THANK YOU. We know now that we would like to experience an organised tour type of holiday again and will look to Wendy Wu Tours when the time comes for us to arrange the next tour as we know that we will be well looked after by your company.
Mr Henry & Mrs Chaney - Wonders of China March 2013
We would like to say how much we enjoyed this tour enhanced particularly by our National Guide, who throughout the 20 days we were with him engendered a good-natured, humorous, well-run atmosphere amongst our group. Without exception, everyone respected, liked and became extremely fond of him. The tour organisation, scope and execution were excellent and ticked all the boxes in terms of information and enjoyment.
Miss Benson - Magnificent China October 2012
To visit as many places as we did, in such little time was amazing, we will have memories that will stay with us for a lifetime and have seen sights that people only dream of. I thought the food was very tasty and traditional which was exactly what I went away for, some great Chinese cuisine! I would like to give our thanks for a fantastic, action-packed tour of China. I will be recommending to all!
Mr Wilkinson - In Pursuit of Pandas June 2012
I am actually completely dumbstruck on how best to describe this wonderful adventure, words cannot define the total, unique experience. The only way I can explain it, is to say it was like looking into a history book and reliving the past but also seeing history in the making. It was the most wonderful trip I have ever experienced. It was faultless from the first minute to the last. Everything was so well planned I had nothing at all to worry about except trying to take photo after photo of all the different images that I saw. The group I was with were lovely and we all laughed together and enjoyed every day with new-found vigour and excitement. It felt like Christmas every day! Most of all, the holiday was made perfect by our wonderful guide. Nothing was too much trouble for him and the passion he has for his country is wonderful and this was passed on to all of us by excellent knowledge of his country. At all times our thirst for knowledge about all aspects of life in China, was answered in a clear precise way. A big, big thank you to everyone concerned for giving us the most wonderful adventure of our lives. Hopefully, we will come back for more!
Mrs Parkes - Wonders of China March 2012
My husband and I and two friends have just returned from China after joining your Majestic Yangtze tour. We would like to say what a wonderful experience it was for us all. We went with some trepidation but were very pleasantly surprised as soon as we arrived and met our local guide at the airport, and then our tour guide who would be with us for the duration of our trip. Our hotels and food were very good, as were the visits to the theatres. The Yangtze cruise itself was marvellous and the staff on board very helpful and friendly. Our Hong Kong add-on was also very good, the Hotel Harbour Grand was beautiful. All in all, a very enjoyable trip and Wendy Wu will be highly recommended by us.
Mr and Mrs Rigg - Majestic Yangtze March 2012
I have just returned from the Vietnam Highlights tour and would like to say how much I enjoyed it. It was a wonderful experience and was very well organised by our tour guide. Nothing was too much trouble for him and his local knowledge was outstanding. At the end of a long day, he still had a great sense of humour and endless patience.
Ms Ann Bruce - Vietnam Highlights March 2012
We have now returned from our China tour and have nothing but praise for the entire journey. The trip delivered all that was promised and more. The itinerary could not have contained any more than it did in the time allotted. The organization was superb, due mostly to our national guide, for whom nothing was too much trouble, her local and national knowledge was outstanding. All this was enhanced by all local guides, who were also of a very high quality. My wife and I would like to thank Wendy Wu and all the team who have made this one of the most memorable journeys we have ever had.
Mr and Mrs Stephens - Grand Tour of China April 2012
We have just returned from our Angkor to the Bay tour and we would like to say what a wonderful trip it was! It was well organised, our tour guide is the greatest asset to your company, nothing was too much trouble, the way he organised the hotel check-ins, the restaurants, the transport, was excellent. This was our second holiday with your company and they were both excellent. Thank all the team, you are all doing a great job!
Mr & Mrs Mather - Angkor to the Bay January 2012
I would just like to say what an amazing holiday I had to China, met some lovely people, well organized, the national guides were excellent, nothing was too much trouble - you got it spot on. The experience will remain with me forever and I will not hesitate to recommend this holiday to my friends and family. I would just like to add that the guides I had were very good, in fact there were excellent!
Mrs Barker - Ancient China October 2011
I would like to express my thanks to everyone concerned for making it my most enjoyable holiday to date. The organisation of the tour was excellent. I particularly enjoyed the diversity of the places we were taken to. I would like to commend all of our local guides for their helpfulness and I am saving my most heartfelt thanks for our National Guide. All in all a very good holiday. I will certainly be recommending Wendy Wu!
Mrs Deller - Majestic Yangtze September 2011
I want to thank Wendy Wu Tours for helping me fulfil my lifetime’s dream of visiting China. I would like to thank the many people within your company in London and Shanghai who, helped make it possible and special thanks to those whom I was lucky and fortunate enough to come in contact. I have many wonderful memories of my tour, the most endearing will be the memory of my local guides for their friendliness and wonderful rapport we had. Once again, I would like to thank everyone at Wendy Wu and the China offices for making my childhood dream a wonderful and perfect reality.
Mr Whatmough - Dreams of Nature September 2011
It was a great experience and so well organised with good hotels. We enjoyed the variety of restaurants and particularly liked the meal in Hutong and the Peking duck. All the guides were hard-working and did their best to make sure everyone on the trip enjoyed their time in China. Thanks for a great time!
Mrs Cantwell - A China Experience August 2011
We have just returned from your China Delights tour and wanted to say how much we enjoyed our holiday. The national guide really made sure our trip was special and we were extremely well looked after; he was very knowledgeable and it was fascinating to learn new things about this wonderful country. The local guides were also very good and ensured we had unique insights into their area. The itinerary was packed, well organised and allowed for some exploration time. We could not have had a better time and our holiday was fabulous. Thank you so much.
Miss Hart and Mr Ghatta - China Delights August 2011
I would like to thank for one of the best holidays I have ever been on and also for the National Tour guide who accompanied us on the tour. He went out of this way to ensure that our holiday was so special. His knowledge of the history of his country was exceptional and he made every journey and trip very interesting. Both holiday and guide were extremely excellent.
Mr and Mrs Harrison - Grand Yangtze Cruise August 2011
I recently travelled with my daughter on your tour, The Wonders of China. It was an amazing experience and one that will be in my memory for a long time. I would like to mention that a lot was the wonderful tour guide who was an extraordinary man with wonderful experience. He was most helpful and informative, was always there for us, and also truly entertaining and comical!
Mrs Storer - Wonders of China July 2011
My family of four recently went on the Glories of China tour and we had an absolutley fantastic holiday. Our National Guide was excellent in every way. His knowledge of history on all parts of the tour was extremely impressive, but most of all, he really took the time to make sure everyone was looked after. He is the best tour guide we have ever had on all of our holidays to date. We will look back with very fond memories of our time in China and we hope to visit the country again one day.
Mr and Mrs Carr - Glories of China July 2011
My daughter and I have just returned from your Dreams of Nature tour in China which was a wonderful experience. The group number of 18 was perfect and the standard of accommodation as a whole exceeded our expectations. The local guides were good and each added their own flair and style to a given area. The sucess of our trip hinged on the ability and dedication of our National Guide, whom we cannot praise highly enough. He worked tirelessly to ensure the smooth running of everything and the comfort of all of us. He would have given us the shirt off his back if necessary! It was impressive to see someone so young do such a competent and professional job!
Ms Rampley - Dreams of Nature May 2011
My wife and I have just returned from a Majestic Yangtze tour and must thank you for what was a well organised and thoroughly enjoyable tour. We would also like to formally record our thanks to our National Guide for sharing his knowldge and for ensuring everyone had an amazing time. I would have no hesitation in recommending Wendy Wu to my colleagues and friends, many of whom have expressed their intention to visit China in the future. Once again, our thanks.
Mr and Mrs Lewis - Majestic Yangtze May 2011
We have just completed the Grand Tour of China. The tour was marvellous and the tour leader was excellent, nothing, repeat nothing, was too much trouble. We had the holiday of a lifetime, no company could do more.
Mr Hudson and Mr Edwards - Grand Tour of China May 2011
Having just returned from the Wonders of China trip, I wanted to write to tell you how much we enjoyed the trip and congratulate your company for putting together a varied, efficiently run and fascinating itinerary resulting in a marvellous holiday and introduction to China. In particular, our enjoyment was enhanced by the tour guides assigned to our party; they were excellent ambassadors. Your organisation is fortunate to have such dedicated, intelligent and personable young people whose input to the enjoyment and success of the trip was considerable. They deserve the highest credit.
Mr Monk - Wonders of China April 2011
My wife and I have just completed one of the best holidays ever, "The Majestic Yangtze." The whole tour has been one of superb organisation, great sights and a great experience with excellent guides both local and national, in particular our national escort who we shall miss. She was polite and totally dedicated in ensuring each and everyone of us had the most perfect holiday. For "Wendy Wu" and the team who managed us from booking to fruition, we thank you all for such a memorable holiday. It has not been the easiest of tasks organising our trip from Spain, but with your co-operation and assistance it worked for us. Everything but everything was true to the brochure and more. Hotels, transport and the cruise were to the highest standards available. We are left with a kaleidoscope of colourful memories for which no camera could portray about our visit to China! Thank you again so much for a spectacular well organised holiday, one which we shall remember for many years to come. Thank you team "Wendy Wu" thank you.
Mr and Mrs Prynn - Majestic Yangtze October 2010
We have just returned from our Grand Tour of China, which was a remarkable experience. Our national escort was absolutely fantastic - she could not have been any more helpful and a great asset to Wendy Wu. The organisation was second to none and overall the holiday was great!
Mr and Mrs Johnston - Grand Tour of China October 2010
Having returned and come down to earth, we wanted to drop you a line thanking Wendy Wu and the staff for a wonderful holiday. We must congratulate you in London for the smooth running of organising our trip including visas and answers to our queries when we contacted prior to starting the trip. Once we arrived in Shanghai we realised that the friendly and efficient way we were met was a good omen. We cannot praise all your local guides too highly - their English was excellent, they had a sense of humour and their local knowledge gave us a great insight into the area we were in. The organisation of the various modes of transport was meticulous, the hotels were of a good standard, and the river cruise was excellent, the itinerary of places to see was wide and various and made for a great experience. Our national escort was so attentive, helpful and really nothing was too much trouble. He is a great asset to your organisation, he really did make our holiday very special. We certainly enjoyed the wide range of local dishes and the restaurants which served them, the shows we went to were very entertaining, and the various outlets like the silk works, jade factory were very good and interesting. In all, it was a wonderful holiday and we thank you all for making it a experience we will never forget, it is such a fantastic country, with memories we will treasure for the rest of our lives.
Mr and Mrs Matthews - Majestic Yangtze September 2010
I would like to thank you for the fabulous China in Focus trip we have just completed - hugely enjoyable and so many photographic opportunities! The accompanying photographers, John Humphrey and Sue Bishop, were so helpful all the time, with easy and understandable advice. Our national guide was first class, a real credit to the Wendy Wu organization, and we have left China with new friendships with all the group.
Mr Braddock - China in Focus Photography Tour September 2010
Just to let you know our holiday was absolutely superb. The national escort and the four local guides were all first class and passionate about both their part of China, and China in general. The itinerary and hotels were well chosen and the price was very competitive. To visit China on our own, we would not have done or seen half of what we did with Wendy Wu Tours. We have recomended Wendy Wu Tours to everyone we have spoken to. Well done for a fantastic holiday. Many thanks.
Mr and Mrs Walsh - Glories of China September 2010
We have returned from an exciting tour of China and I felt I had to congratulate you on a perfect holiday experience. We booked a private tour and the tour went like clockwork. At every destination our guide and driver were waiting for us. We found the organisation excellent and efficient. All the guides were excellent. They were all interesting and helpful and keen to serve our needs. So thanks for a wonderful time. We are recommending you to our friends!
Mr and Mrs Connolly - Private Tour - Wonders of China September 2010
The organisation from initial booking, to arriving at our destination and until we returned home was FIRST CLASS. Our expectations were exceeded each day and the accommodations second to none. Our national escort was friendly and helpful and we all enjoyed her company, as well as that of the local tour guides. The highlight was everything. Thank you for giving us a trip to remember.
Mrs Wilson - Wonders of China September 2010
What a wonderful and exciting experience your Grand Tour of China has been! I was a little apprehensive as i am an older woman travelling alone, but I need not hve worried. The holiday far exceeded my expectations. I loved everything about this tour. I was also looked after very well by our charming guide. Thank you for a fantastic holiday!
Mrs Golding - Grand Tour of China September 2010
I wanted to provide some comments about our tour and the national escort. We had a wonderful holiday which was superbly organised by the company. We can only applaud you for putting together a 16 day trip that had all the best places to see and was so well organised in terms of the transport, the hotels, the restaurants etc. Our national escort really made the holiday. She was friendly, helpful, assertive, knowledgeable and just had the right approach - I would give her 10 out of 10. We have been on tours in Europe with Page and Moy, Travel Editions and Travelsphere and thought that Wendy Wu could not better these companies. However you did - nothing could be faulted. I would recommend Wendy Wu to anyone else planning a holiday to China!
Mrs Stent - Wonders of China September 2010
I am writing to record my appreciation for the excellent job which our national escort did on our recent holiday to China. He was exceptional. A real asset to your organisation. He displayed an excellent command of English; a good sense of humour; huge national and local knowledge; an impressive ability to help the group gel together and he was consistently thoughtful and attentive throughhout the 21 days. He worked so hard, I cannot praise him highly enough. We will certainly consider Wendy Wu Tours again as our experience was excellent all round - it was a packed trip and I believe it represented good value for money.
Mrs Fender - Magnificent China September 2010
Whilst the memory is still so fresh, may I commend you on the quality, variety and delivery of the "Wonders of China" tour, from which we have just returned. I would like to register my personal gratitude for the excellent local guides and especially to our national escort for all the effort they put in to make this a tour to be remembered. Our national escort encouraged, informed, led, participated with and cared for us - I can easily understand why you choose such experienced and capable leaders as him - it reflects so well on Wendy Wu Tours. Thank you for such a thrilling experience!
Mr Pearce - Wonders of China September 2010
Following our return from our exciting tour of China we felt we should write to share a few highlights with you. Everything went like clockwork from start to finish, despite the best efforts of British Airways cabin crew to disrupt things. There was so much to see and clearly we needed the support of top quality local and national guides to make sure it all knitted together. We certainly got it at every port of call, Gu in Shanghai, Herbert on the Cruise, Coco in Chengdu and Annie in Beijing were tremendous. Please pass on our thanks to them, and to the support staff of drivers. Above all huge thanks must go to your top class National Guide in Kathy Wang. This lady is extra, extra special in all she does. Annie told us all about the four national treasures of China. We must say that Kathy Wang has to be the fifth and probably outshone the first four in many ways. Her knowledge of her beloved China allied to her willingness to help and supports were outstanding. Overall you can be assured that we will happily recommend Wendy Wu tours to others.
Mr and Mrs Hearne - Majestic Yangtze May 2010
My husband and myself are well-travelled people, but I must admit our Grand Tour of Indochina stands out to be one of the best. Our wel-planned itinerary and our tour guides made the holiday a most memorable one without a doubt!
Mr and Mrs Newton - Grand Tour of Indochina February 2010
My husband and myself, having just returned from a tour of Shanghai, Xian and Beijing with Wendy Wu Tours, would like you to know how much we enjoyed our holiday. The hotels chosen were exceptional, the food first class, the entertainments we were taken to very diverse and well appreciated and everything ran like clockwork. Our guides, National (Cindy) and Local (Oliver, Diana and Jason) carried out their jobs with enthusiasm and humor, particularly Jason in Beijing, and without their commitment our enjoyment of the holiday would not have been the success it was. We will most certainly recommend your tours to anyone looking to go to China and maybe we will join you again in the future. Thank you for a most memorable time.
Mr and Mrs Falshaw - A China Experience September 2009
Dear Wendy Wu Tours, I am writing to thank you for yet another wonderful holiday. As on my two previous Wendy Wu tours I was most impressed by the streamlined delivery – the holiday itself was excellent and included many varied activities. A highlight was the wonderful boat trip on Halong Bay. The boat was spacious and not crowded, the food and accommodation excellent. As the lone British Traveller on this tour, I was somewhat worried about the 36 hours in Bangkok. However, I need not have worried – I was looked after most royally by the ‘Destination Asia’ guide, Tony, who was outstanding. He saw me settled in the hotel and then took me to a bank, a supermarket and the train station. He also called in the hotel later that day to see that all was well. I booked two trips with him – an evening at a wonderful show at the Siam Niramit theatre and a trip to the Royal Palace. I would heartily recommend both these activities. The show rivalled the wondrous show on the lake at Guilin which was choreographed by the gentleman who organised the opening ceremony of the Olympic Games. I cannot praise it too highly. Thank you once again for a fantastic holiday, looking forward to another.
Mrs Sides - Angkor to the Bay September 2009
Firstly I would like to say that we had an absolutely fabulous and unforgettable experience. The whole trip was extremely well organised and everything ran very smoothly. China is a wonderful country and we were able to experience many of its amazing sights. All the local guides were friendly, helpful and informative. I was particularly impressed by the way that travel was organised - coaches were always ready and waiting (again with friendly and helpful drivers) and guides always ready to whisk us off to the next adventure. One person that really contributed to our enjoyment of the trip was our national guide Emmanuel (Tian Chao) who was so genuinely friendly, nothing was too much trouble for him. Even when he was caring for a sick group member, he still managed to look after everybody else, organising food when our plane was delayed due to poor weather and generally making sure everyone was happy. He helped our group to bond and we have all made some lasting friendships thanks to him. He really is a credit to Wendy Wu and is a true ambassador to his country! We were pleased with all the hotels that we stayed in. However, one disappointed was that we often had a twin room rather than a double. All of our meals were delicious! Tables and staff were always ready for us and we were able to sample many different dishes. We were very happy with the itinerary. I appreciate that much thought has gone into organising excursions so that visitors can see as much as possible. However, I would have liked to spend more time at the Great Wall (even if it meant missing something else). I would have liked to have spent half a day at the wall, maybe travelling further from the city to see a different part. For many of our group this was the main attraction of China and it would have been nice to see more. We would be grateful if you could pass on our thanks to all the staff involved with our trip, but particularly Emmanuel. We have no hesitation in recommending Wendy Wu to others and hope to be booking another holiday with you in the future. Well done everybody and thank you!
Mr and Mrs Murrells - Wonders of China July 2009
We returned from China on the 19th May 2008 after a wonderful holiday. I am writing to let you know how well our Tour Captain Zoe and our local guide Judith coped when we were in the devastating earthquake. Judith managed to find us food when there was nowhere open and Zoe made us all feel safe and secure. I am sure that these two young girls would be extremely worried about their own families and also frightened themselves but they always put our needs first.
Mr and Mrs J Smith - Grand Yangtze May 2008
We wish to congratulate you on the helpful information you gave us before leaving for our tour and the excellent arrangements which were made which ensured that we had a very enjoyable holiday in China. Everything ran very smoothly without any problems. We feel that our special appreciation goes to the efficient work of our tour guide - Maggie Huang - who carried out her duties with every consideration to the group and enabled us all to experience the beauty and wonder of the places we visited.
Mr and Mrs Field - Ancient China April 2008
The tour was an awe-inspiring, once in a lifetime experience, which will remain in our memories with absolute pleasure. From our initial arrival in beautiful Shanghai to our departure from Kunming everything was arranged for our maximum pleasure and comfort. All our guides were so caring, friendly and knowledgeable that our satisfaction was guaranteed from the outset. We would like to particularly recommend the beautiful Sarah, our Tour Captain, Peggy in Shanghai and Vincent on our Yangtze Cruise. The choice of hotels and special shows was much appreciated and we were very comfortable wherever we went.
Mr and Mrs Cran - Classic China October 2007
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