Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

71442-PRE

Friday 03 Apr 2026

Overview Rating:

Our Service: Excellent

Informative. Helpful

Highlights of Sri Lanka

Friday 03 Apr 2026

Overview Rating:

Our Tour: Excellent

One of the best holidays we have been on. Fantastic guide, amazing sightseeing, good hotels, fantastic food, and good group size. Totally great experience from start to finish.

Vietnam Panorama

Thursday 02 Apr 2026

Overview Rating:

Our Tour: Good

Fabulous holiday but group size was much too big
Lap was a brilliant guide as very knowledgeable but would prefer him not to sell us extras as this meant we missed shopping in the best market on the trip
That was quite upsetting

Gems of China

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Excellent service great customer service and good pricing.
documentation is fantastic.

Japan Uncovered

Thursday 02 Apr 2026

Overview Rating:

Our Tour: Good

Great tour. Full on! Great group as well. It certainly uncovered Japan. Some hotels a bit tired and some food not brilliant. A few tweaks and it could be excellent!

Best of Japan

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.

Rajasthan Panorama

Thursday 02 Apr 2026

Overview Rating:

Our Tour: Excellent

A wide range of different experiences. Well organised and first class accommodation.

Our Response

That's lovely to hear and thanks so much for your review. Jimmy, Wendy Wu Tours.

Grand Tour of China

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Japan Uncovered

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Very efficient, professional and an excellent website with lots of options and we found our perfect tour - looking forward to October 2027 now. Thank you

Our Response

Thanks so much, you've just made my day (and the whole team's too!). So glad you found the website easy to use and that we could help you track down your perfect tour. October 2027 feels like a little lifetime away, but it'll be here before you know it, and it's going to be fabulous! If you need anything between now and then please just let us know. Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

Taj, Temples and Tigers

Thursday 02 Apr 2026

Overview Rating:

Our Tour: Excellent

Japan Uncovered

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Very smooth positive booking process

Our Response

That's great to hear. Do let us know if you have any questions regarding your tour. Thanks, Jimmy Wendy Wu Tours

A China Experience

Thursday 02 Apr 2026

Overview Rating:

Our Tour: Excellent

Fantastic holiday, everything as we expected. Great guide, Summer, travelled with us throughout, plus local guides in Shanghai and Beijing. Great organisational skills, tweaking the itinerary so that we missed the busiest times in Tiananmen Sq and at the Great Wall.
Food was excellent - too much of it!
Hotels also excellent.

Our Response

That's great to hear and I'm sure Summer will be delighted to hear of your review. She's one of our top guides and we're very lucky to have her. Thanks for your lovely review, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Tuesday 31 Mar 2026

Overview Rating:

Our Tour: Good

Excellent trip, fast paced, lots of time spent travelling between locations.
Would have been nice to have a couple of free days included so you could visit places not included on the itinerary.
Wendy Wu need to be more specific about their ability criteria as we ran out of time due to individuals mobility issues who believed they could cope with the given rating.

Our Response

Thanks so much for your honest feedback and we are really glad you still called it an excellent trip overall! Thank you for raising the ability criteria point too. That's really helpful, and we're always looking to make our descriptions clearer so everyone can pick the right tour for them. Hope to be of service to you again, Jimmy, Wendy Wu Tours.