Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

Vietnam & Cambodia Discovery

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

Accurate information and concise description of the tour and other options. Discounts not as generous as G Adventures but previous experience of touring with Wendy Wu in Japan swayed us.

Inspiring India

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

Helpful, polite and informative when handling my booking.
Only just booked the holiday

China & Tibet Discovery

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

The Wendy Wu staff at the Machester Destinations show were really good: knowledgeable and responsive, and able to answer all our questions, and sort out a booking with all the flight details, there and then. I hope the holiday lives up to its promise- no reason to think it won't, but let's see.

Singapore to Bangkok by Rail

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

Absolutely brilliant, cannot fault the tours in any way

Japan Uncovered

Friday 16 Jan 2026

Overview Rating:

Our Service: Excellent

Met at DESTINATIONS show in Manchester. The representative was extremely helpful in arranging a booking. Very happy with the service received and have travelled before with Wendy Wu, always well looked after.

Treasures of Malaysia, Borneo & Singapore

Friday 16 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent service from Beau when booking a tour with rearranged flights. Thank you.

Japan Uncovered

Friday 16 Jan 2026

Overview Rating:

Our Service: Excellent

Andy was great he listened and advised which tour would suit us. We are now looking forward to actually going on this bucket list holiday. We knew we would be given great advice as our friends recommended Wendy Wu to us .

68672-PRE

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

Exactly what I expect from Wendy Wu - Professional, informative, friendly.

China: Winter Wonderland

Thursday 15 Jan 2026

Overview Rating:

Our Tour: Excellent

The whole holiday was superb. A special mention to our main guide, George, who was very informative and helpful to all our needs.

Christmas Beyond the Brahmaputra

Thursday 15 Jan 2026

Overview Rating:

Our Tour: Good

I’ve already completed this survey

Inspiring India

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

Great customer service. Provided just what I was looking for. Explained all the options and no pressure.

Japan Uncovered

Thursday 15 Jan 2026

Overview Rating:

Our Service: Good

Being digitally challenged excellent support to complete the customer portal information`Thanks`

China Uncovered

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

India by Rail

Wednesday 14 Jan 2026

Overview Rating:

Our Service: Excellent

Absolutely stellar service from Joe D, exceptional advice and listened to us about what was important on the two big trips we wanted to consider. We looked online first and saw what we quite liked but then he suggested a different option we hadn’t considered for both India and SE Asia, which have ticked every box. Just about came in on budget whilst delivering far more than we thought we could achieve, he wasn’t pushy, just super helpful and offered great advice. We have looked at a great number of tour companies supposedly specialising in these areas but all “told us” what we should do which didn’t hit all (or even some) of our wishes mostly by pushing what they wanted to sell and not listening properly. Wendy Wu and Joe ticked every box and even as highly experienced and mature travellers I don’t think we’ve ever received such good service, I would highly recommend you give them a try and ask for Joe D. Happy travels!!