Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

Japan Uncovered

Monday 12 Jan 2026

Overview Rating:

Our Service: Excellent

Jo was a extremely polite mannered, very confident, answered all my questions/concerns, he came across as been a professional and experienced travel agent, reassuring me that Wendy Wu had a dedicated team that could deal with any queries at any time, valid information about my holiday was sent with my confirmation of booking. Thank you JO .

China Delights

Monday 12 Jan 2026

Overview Rating:

Our Service: Excellent

Helpful and informative staff who have helped me choose the right tour, as well accomodating additional extra requests and extensions to the trip. Booking process very smooth. Now looking forward to a great vacation.

Japan Uncovered

Sunday 11 Jan 2026

Overview Rating:

Our Service: Excellent

Matt spent about an hour discussing my holiday with me and did the booking. He was very helpful.

Christmas in South Africa

Sunday 11 Jan 2026

Overview Rating:

Our Tour: Good

On the whole this was an amazing trip, marred but a disappointing Christmas Day. What was supposed to be a trip highlight turned out to be a fly-ridden starter, followed by a cold roast dinner and an OK dessert. All served next to the toilet! There were tables available in the restaurant that would have accommodated us. Looking at the reviews, it looks like the Vineyard only puts tours by the smelly toilets!

China: Winter Wonderland

Sunday 11 Jan 2026

Overview Rating:

Our Tour: Excellent

Amazing experience its very cold was advised to layer up with clothes. I had four layers on at the time but bought some wind/weatherproof trousers to add to the layers I already had on as I was still feeling cold. The park is really good plenty of sculptures to see. They look so beautiful lit up at night. Theres various activities to do but when I went was told we needed a Chinese esim QR card to access some activities. Unfortunately I didn't have a Chinese esim but still didn't stop me having fun. Spent 5 hours there taking pics. Had a go at archery etc plenty of shops inside. Loved the Starbucks at Number 4 all though I suggest you get in there quick alot of there drinks was sold out by time I was there. Bought some lovely souvenirs. The drone show was amazing. In the middle is a huge stage set up for performances for you to watch. A well recommended experience

Wonders of China

Sunday 11 Jan 2026

Overview Rating:

Our Service: Excellent

Polite efficient and informative.
Happy to answer my many questions.

Dreams of Egypt

Saturday 10 Jan 2026

Overview Rating:

Our Service: Excellent

I phoned Wendy Wu to book a tour. I was interested in the cost of different options for flights and the person I spoke to (Steve) was happy to get the information I needed and passed it on in an understandable manner.

Chile: Top to Toe

Friday 09 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent service while booking via their London office. Very attentive, discussing all options available. Very efficient and friendly service.

Christmas in Sri Lanka

Friday 09 Jan 2026

Overview Rating:

Our Tour: Excellent

All excellant - accommodation, meals, tour guide,tour destinations and overall experiences

Gems of China

Friday 09 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent knowledge, very helpful polite and courteous.

74342-PRE

Friday 09 Jan 2026

Overview Rating:

Our Service: Excellent

Absolutely amazing..
Prompt to return my call. Friendly expert help making booking a pleasure as it should be! Took the time also to ask if I had any questions

Christmas in South Africa

Thursday 08 Jan 2026

Overview Rating:

Our Tour: Excellent

We had a wonderful time. The trip was well organised and the chosen destinations were very interesting. The highlights were Kruger and Table Mountain on Christmas morning

Christmas in Sri Lanka

Thursday 08 Jan 2026

Overview Rating:

Our Tour: Excellent

This was a holiday-of-a-lifetime for us. Our guide, Ajith Foneska, was outstanding. His interpersonal skills were brilliant as was his knowledge of his beloved homeland.
The experiences were incredible-temple visits, safaris, forest walks, river trips, tuk tuk rides, tea plucking, tropical beaches, local craft exhibitions, visits to sanctuaries ( elephant and turtle) , luxurious hotels and delicious cuisine. ( I could go on. )

Our Response

Thank you for such a lovely review. We’re so pleased to hear what a special trip this was for you. Ajith will be delighted to read your kind words; his passion for Sri Lanka really does shine through, and it’s great to know it made such a difference to your experience. It also sounds like you packed an incredible amount into your journey, from wildlife and culture to beaches and food. We’re very glad you enjoyed it all and hope to welcome you back again in the future. Jimmy, Wendy Wu Tours

Japan Uncovered

Tuesday 06 Jan 2026

Overview Rating:

Our Service: Excellent

The responses from the chat site were not as rapid as I expected but once we talked on the phone, my questions were answered fully with various suggestions. I was able to recheck information and select aspects of the trip which mattered.