This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Completed the "China Experience" tour with Wendy Wu this May visiting Shanghai, Xi'An, and Beijing. This was led by National Guide, Grace Gao, and local guides Felicity (Shanghai), May (Xi'An) and Lee/Li (Beijing). This was first trip with the company and as a solo-traveller on the tour. Met for the first day in Shanghai, as total strangers, and discovered I was the youngest (Late 30s) of a group of 16, ages on average ranged around 50–70 years old for the others.
The tour was fast-faced with a lot to see, which could make it physically demanding. Up first thing in the morning, back late at night, no real down-time or taking things at a casual pace others may entertain outside a tour company.
The tour guides were very knowledgeable, and it was good to hear their personal perspectives and experiences which shaped things for them and the changes that have advanced in modern China. It gave a very real element to the world beyond the facade of simply seeing what is in front of you. Felicity sharing as she watched the skyscrapers go up as a young girl in Shanghai, Grace's experience of when she first went to Xi'An to study before they redeveloped the city, and Lee coming in from the villages to Beijing.
The thing I found from China was that my perspective of 'big' changed. The country is so populous and so built up, it made everything back home just feeling small. The souvenir 'town' outside the Terracotta Warriors alone felt like it was the size of my hometown. Downside, you had to walk through it to get back to the bus.
That was the downside of China, the tourism felt over-commercialized and this really seemed to take a lot of authenticity away from the experience. You couldn't simply enjoy something without it being 10 trinket stalls around it, and 2 inside of it.
Though the tour allowed for some very good opportunities to witness things like the Tang Dynasty dancing, Chinese Acrobatics, and an optional Xi'an night tour which included dress up, and went to a festival filled with other domestic tourists to have a good time and lots of pictures taken of/with (Highlight event of the trip).
Wendy Wu were clearly very experienced on when and where to go to the different venues. Seeing other Wendy Wu tour groups at the same exact places shows they have a formula on how to deliver this, which is used for their other tours they host. The timings also allowed you to experience things before the crowds hit, so when you are leaving, you turn around to see a mass of people, and think "good thing we came when we did". I think that goes to sum up how these tours work, they have everything packaged in a neat box, and you pay to experience it. Wendy Wu tours are certainly not cheap in price, but it is fully inclusive, so you don't need to worry as everything is taken care for you, and they have a high calibre when it came to quality of the tour guides, hotel rooms, and choices they select. They know what they are doing to deliver the experience, from the start to finish.
I thoroughly enjoyed the trip, and the biggest cons were down to the lack of flexibility in format which is to be expected.

Very helpful
Made it easier to choose a tour
Thank you

Efficient and straightforward Easy to use website and booking procedures
Well organised offers and tour information excellent in detail and description

An excellent trip through China. Our first land tour. Our tour guide Andy was excellent, as were all the local guides in each location.
Wonderful sights throughout the journey across China.
Would highly recommend this tour & Wendy Wu Tours.

Concise and easy to book

Steve was very helpful, I requested a phone back, as we need to discuss the holiday and costs we were looking at, and he phoned right on time as we had been with you 9 times before we even got an extra discount, for being local customers, which all helps

Never a dull moment! So much to see and do, and Bruce and the local guides kept our small group on the go - never a dull moment, and always professional and aware of all our needs.
The cruise was a great opportunity to relax.
First rate intro to China.

Well organised and every effort made to accommodate personal food requirements.

Firstly I’d like to commend our National Tour Guide Sophie Jin who was outstanding and couldn’t have been more helpful with our group of 27 travellers from Australia, New Zealand, England and Ireland. Nothing was too much bother for her and she even insisted on getting up to meet us in the hotel lobby at 6.15 on our departure day, even though we told her not to! Sophie really is an asset to Wendy Wu Tours and her dedication is second to none.

Now for the tour itself: SOOOO much is packed in that we (and others in our group) found it quite exhausting. There is little to no down time with early morning starts, and late returns to the hotels meant we often went straight to bed. Our group was mainly people in their 70s, with 7 or 8 of us in our 60s and a couple in their late 50s. Age is not taken into consideration - you book, you do it. And boy do you need stamina!
Also be prepared to do trips in all weathers. There is no contingency plan for bad weather - we were up Tianmen Mountain despite a Gale warning and driving rain. We all ended up freezing and soaking wet. Because of this we (and a few others) decided to opt out of the Old Town and Yu Gardens trip in Shanghai next day, only to find we had to write a letter explaining why.
We also felt the ‘Optional Tours weren’t very optional. The bus is geared towards those paying for these trips and those who choose not to go must find their own way back to the hotel.
There was also a problem with my food. I’m vegetarian and told Wendy Wu this before booking. Unfortunately the Chinese seem to have no concept of vegetarianism and assumed all that I ate was boiled vegetables. Meat eaters had Kung Po Chicken, Sweet and Sour Pork etc while I was given boiled cabbage, aubergine and Pak Choi. Basically I had side dishes. I did speak to Sophie about getting dishes without the chicken or pork (Sweet and Sour Veg for example) but she said a lot of restaurants wouldn’t do this. I did have a bowl of Sweet and Sour sauce one night, which was lovely, but the boiled tomatoes and ketchup was not appetising with rice and vegetables! I have been in touch with Wendy Wu about this and am awaiting a response.

All in all it was a fantastic trip, hotels were great, everything was well organised and it is a beautiful, clean and safe country. Maybe fewer things to do and a wee bit of downtime would make it more appealing Wendy Wu!

Fabulous. Really helpful and responsive personal service. And such lovely friendly people.

Covers all the main attractions of china, plus a few interesting side trips.

Helpful and informative booking staff. Were able to meet our requirements and offer advice