This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

The holiday was well planned and well managed. No excessive queuing at attractions. Accommodation was of a good standard and meals fine.
Only downside was that we dined in a Muslim restaurant, which meant there was no beer or wine on offer. I have no idea why this place was chosen because the food was no different to any of the other restaurants we ate in.
The only other negative I can think of was that one of the hotels had an en-suite with translucent walls!!! Not everyone sharing a room is a couple!

The service is always very good. The consultants are always so helpful with any tour I have booked with. Very friendly

Southern India was disappointing - lots of litter in most places we visited.

Sri Lanka was great and lived up to our high expectations.

Wonderful holiday. We were very well looked after with two excellent guides and great destinations. The information prior to the holiday was very detailed so no unexpected surprises.

Excellent holiday. wonderful guides. fascinating country

Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks).

We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above.

In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us.

What a fantastic tour and experience, thank you to all at Wendy Wu!

We arrived at Tokyo airport to discover that the Wendy Wu representative did not have our names and had departed without us, despite us presenting the paperwork confirming our participation in the tour. We contacted the emergency number; however, the assistance provided was inadequate. There was no follow-up to ensure our well-being or to offer an apology, which was distressing.

The representative on the tour appeared disorganised and lacked sufficient knowledge about the tour. Her communication skills in English were problematic; one example, she directed us to "look left" when she actually meant right. She also miscommunicated the meeting time, stating 9 PM when it was actually 19.00 hrs multiple times. Additionally, she demonstrated limited understanding of the sights and history; upon arriving in Osaka, she mistakenly identified our location as Kyoto. Her brief descriptions, such as simply stating "this is a lake," did not provide meaningful insight. She was unable to answer questions about the sights or their historical significance and often contributed to confusion during interactions.

Our dietary requirements were not adequately accommodated despite being declared in advance and assurances given that they could be met. One example: My husband, who has an egg allergy, was told that egg noodles in his ramen would be safe, but he needed to clarify that they contained egg, which could have resulted in a serious allergic reaction. It was also expected that individuals with dietary needs would be seated separately from their partners, which was inconvenient and unreasonable. This was not a school trip.

Furthermore, the quality of meals was disappointing. One example: We were told Japanese cuisine would be served at room temperature; however, the burgers we received were cold, and I was able to pick up my dish with my fingers because it had not been properly kept warm, as the flame had extinguished shortly after lighting. Attempts to resolve these issues through customer service were unhelpful and only caused additional frustration for the group. The tour rep could not clearly explain what we were eating, contributing to the group's dissatisfaction.

During the tour, a guest encountered health issues and requested medical assistance to obtain prescription medication to alleviate their symptoms. Although the representative assured the guest that a physician would be provided, no medical support was arranged. This situation was indeed and still is concerning and warrants further attention.

Despite favorable weather, beautiful blossom views, and a wonderful group of fellow travelers from around the world, the overall experience did not meet expectations. Given the significant expense and investment in this trip, which we regarded as a once-in-a-lifetime opportunity, the disappointing quality and service levels were particularly disheartening.

I would not recommend Wendy Wu or the Discover Japan tour. Our experience of this extraordinary country was primarily 'discovered' through online research and translation tools. Wendy Wu was a waste of money.

Good tour, interesting, however no jaw dropping moments. Food rather repetitive, hotels good, excellent amenities provided.

I loved the range of activities, historical sites, beautiful gardens, natural landscapes that the tour provided. it was full on - with bullet trains, coach travel, hotel changes and food on the go but I really appreciated the easy access to sites, a good atmosphere in the group and the wide range of experiences provided.
and to go in cherry blossom season ( sakura) was an added bonus. my highlights were Kanazawa for the kenrokuen gardens, Matsumoto Castle ( amazing) and Nara , which was an amazingly stylish town with the Great Buddha Temple.

Just booked an Indian tour. Nice, quick booking with all questions answered. Hoping the actual tour matches the booking experience.

Loved Japan and I thought the itinerary was excellent - a good mix of castles and gardens, temples and shrines, cities and countryside and activities such as paper making. However the tour was let down by the guide who did not have sufficient English to explain things and answer questions, that was disappointing as I had heard good things about Wendy Wu tour leaders.