The Award-Winning Tour Specialist
0808 274 8594 Contact Us

Reviews

Extraordinary tours by the Award-Winning tour specialist

Close

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.





We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Date
Rating
Customer Review
Tue 07 Nov 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

The National Tour guide was superb (Jason) he made sure that we got the best experience possible for each activity. All local guide were also very good. The restaurants were all very good and the guides ensured we new what we were eating. The choice of hotels were to a very good standard all with WIFI.

Product :

Great value for money all meals, entrance fees and all modes of travel were included. The only extras were optional.
The upgrade option to Business Class was a real treat.

Mon 02 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

They are an excellent company; this was the second time I have been away with them. I was reassured in respect of both holidays by their careful and thorough attention to customer care and find them to be approachable; for example their London office is open to callers which is something I look for when considering and booking a holiday, with the questions that matter answered.

On this latest trip to China I was impressed by the personable and efficient Helen Liao our national ****** who showed good organisational skills, and additionally our local guides were both lively and enjoyable company, but again most efficient.

I continue to recommend Wendy Wu Tours

Product :

Efficiency from the outset.

Tue 30 May 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

We did the China Explorer tour. It was a fantastic tour and we went to all the places we had always wanted to visit.
For me the magic of the grt wall at sunset ,Terracotta Warriors & the Pandas were the highlights
Our. Fantastic guide Miao made our trip so memorable, so professional,friendly,caring with a big heart and love of her Country.
Local guides were also excellent!
Office staff who dealt with the booking were all top class.

Product :

Cost , organisation and itinerary were excellent

Our Response

Thanks for your lovely comments, it's great to hear that you got to go to all the places you'd wanted to see!

Tue 22 Nov 16
Our Service
Excellent
Our Tour
Excellent

Service rating :

All the transfers worked seamlessly, and the local guides were generally very helpful and friendly.

Product :

A great mix of activities and destinations, in a small group where we were treated as individuals, and did not have to wear name tags!

Mon 03 Oct 16
Our Service
Excellent
Our Tour
Excellent

Service rating :

The tour was really well organised and our National Guide (Maio) and the local guides (Lewis, Ping, Cassie, Linda) were all excellent. All the hotels and travel arrangements worked well and I would definitely recommend Wendy Wu!

Product :

I understand this is quite a new tour. I thought it was excellent. The itinerary took us to some less well travelled areas and was at a good pace. Our small group size was also ideal.