At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Date
Rating
Customer Review

YOUR BOOKING EXPERIENCE

Fri 23 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

A very friendly and efficient service. easy to amend to suit my requirements

Product :

Meets all my requirements

YOUR BOOKING EXPERIENCE

Thu 22 Feb 18
Our Service
Excellent
Our Tour
Good

Speedy and friemdly

YOUR BOOKING EXPERIENCE

Mon 19 Feb 18
Our Service
Good
Our Tour
Good

The staff were very knowledgeable and friendly and we would recommend Wendy Woo to others. The only draw back was that we were unable to sit down whilst making our booking

HIGHLIGHTS OF INDIA

Mon 19 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

First class organisation throughout the trip ensuring a very smooth and super journey around northern India.

Product :

Value for money. Good all round variety of experience. Varanasi is a must!

YOUR BOOKING EXPERIENCE

Fri 16 Feb 18
Our Service
Good
Our Tour
Good

Professional and knowledgeable service during telephone booking enabled us to explore and select our exact requirements at a most reasonable price. A follow-up Visa administrative requirement was resolved to our satisfaction and further options were offered to enhance our holiday experience.

YOUR BOOKING EXPERIENCE

Fri 16 Feb 18
Our Service
Excellent
Our Tour
Good

Very helpful, informative and friendly.

YOUR BOOKING EXPERIENCE

Fri 16 Feb 18
Our Service
Good
Our Tour
Good

So far so good providing the 2019 holiday we were looking for.

YOUR BOOKING EXPERIENCE

Thu 15 Feb 18
Our Service
Excellent
Our Tour
Good

Would not hesitate to use Wendy Wu.Went with them to Vietnam last year .First rate from booking all the way to returning home .We dealt with Liz ,who then did everything she could to ensure we had the trip of a life time .Nothing was too much trouble .We had what could have been a real problem with our passport and visa ,we were out of the country when they should have been processed !!!,not a problem at all thanks to Wendy Wu and the high level of customer service .Hence we have just booked with them again ..even gave us £100 each off our holiday for having been with them before .

YOUR BOOKING EXPERIENCE

Thu 15 Feb 18
Our Service
Good
Our Tour
Good

Initial contact was very efficient, however it took 2 further reminders by telephone to get my booking confirmation and details.

YOUR BOOKING EXPERIENCE

Wed 14 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

They made booking our tour simple and with ease. Very helpful with information and assistance and I feel confident with the process so far.

Product :

The cost and choice fits our needs. Very helpful with other information we asked.

YOUR BOOKING EXPERIENCE

Wed 14 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

I am a returning customer to Wendy Wu. From the first phone call to receiving travel confirmation documentation they have been very professional and accurate in their dealings with me. Their tours are all inclusive and are very well executed so my confidence in them is high. All round good value for money.

Product :

A very competitively priced tour to India with plenty to be seen and do. Thirteen days is just right for us.

YOUR BOOKING EXPERIENCE

Tue 13 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Polite and efficient response. Courteous provision of information in reply to my queries.

Product :

Excellent value for money

YOUR BOOKING EXPERIENCE

Tue 13 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent customer service

Product :

Very helpful and knowledgable staff

YOUR BOOKING EXPERIENCE

Tue 13 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Email enquiry was answered very promptly and subsequent telephone call handled very efficiently. I was also called back as promised.

Product :

Please see previous comment

ANGKOR TO THE BAY

Sun 11 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Very customer orientated throughout the booking process and all the in-tour logistics ran smoothly.

Product :

Good value for money - the tour exceeded expectations

Experience

  • UK's leading Asia Specialist
  • Over 19 years of experience
  • Friendly, knowledgeable regional specialists
  • Experienced English speaking tour guides

Peace of Mind

  • Everything's included in the price
  • Award-winning service
  • Carefully planned itineraries
  • Fully ABTA and ATOL protected

Don't just take our word for it

  • 4.7 out of 5 Customer Product Satisfaction
  • 4.7 out of 5 Customer Service Satisfaction
  • Gold Award Feefo Accreditation
  • feefo reviews

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