At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
You can also read more reviews about Wendy Wu Tours on TripAdvisor.
Everything from start to finish.
Great value for a private tour.
Things could not have gone much better.
They added my booking to a tour well within the usual time required so that I could go with friends that had already booked.
They have done everything they could to help me with this booking.
Well organized trip
Excellent tour guides, and very well planned out holiday. Just what we were looking for. Great service from your London office
Excellent customer service and attention to detail for every aspect of trip. Tour guides were exceptional with a mix of information and a genuine interest for individuals in the group. Two internal flights were well handled allowing stressfree transfers to next city.
Intinery was excellent with many tour highlights. Tour guides were well informed, inspired me to now follow up on more information on places visited. Summer our tour guide made the holiday so enjoyable and fun. The Summer Palace was lovely despite the rain
Excellent itinerary - enabled us to experience many aspects of life in Vietnam as well as the Angkor Temples in Cambodia. Well organised - very knowledgeable tour guide.
Very well organised tour with a fabulous guide. Good hotels,varied venues visited.
I booked this very late - once the components of the trip were confirmed back to the agent - Liz Cathcart - she worked with me to get it booked / guidance on visas / flights arranged with preferred airlines etc. Nothing was too much trouble
An amazing tour through an incredible country - it would be lovely if it were a few days longer to allow a little time in places like Kalaw to walk / an additional day at Inle to do your own thing - kayaking / relaxing etc Yangon - as there is so much more to this diverse city to see / visit.......The journey was structured well - though question the trip out to Pyay and back from Yangon - is there no other way to structure to avoid the back track and loss of a day essentially on a reverse trip. Aside from that we saw the main "tourist" trail plus the joy of going to a few lesser known areas - which were an absolute joy and trove of hidden treasures - especially the trip upto Monywa and the Po Win Daung Caves - Kalaw was another stunning surprise. Our guide - Kyaw - was a huge part in making this trip so memorable and his insightful and honest commentary with his obvious love of his country made the trip all the more vivid.
The only slight drawbacks the hotels in Mandalay and especially Yangon - were far from the main city - ok it was only a few $$ to get into town - but it would have been nice to have been more centrally located thus offering the ability to go for a walk in the evening if wanted - cities like these have a different facet in the evenings - I understand the whole "Fully Inclusive" concept appeals to many - it would be nice to be "let off the reigns" at times to make our own choices for meals - and discover a little more for ourselves.
It would be nice if you offered additional extras at time of booking / or have your ground operator offer at the outset eg: Balloon flights in either Bagan or Inle. We did get this sorted but we had to approach our guide & request he sort it out for us, rather than it been offered as an additional. It is a magical experience.
Final bit - may I suggest that you offer the opportunity for a couple of additional days in Yangon - on an "extension basis" - either working with your ground operator to create a couple of day packages - or just to allow self exploration. It is easy to get round - there are several interesting things to do - both in and around - I wish I had had a couple additional days to fit it all in
VERY EASY TO BOOK TOUR AND AGENT WAS VERY HELPFUL
This was a fantastic holiday from start to finish, great tour manager, lovely hotels and wonderful food. Included much more than I expected.
One of the best tours I have taken in 25 years of travelling
verry good in all departments,Gide was exelent.Hotels verry good
Good service, knowledgeable and helpful staff. We had a problem with the time it took to have our passports returned with the visas. We were told we had to post them to WW, but after several weeks we contacted the office to be told that this was not the case and they were returned within 24 hours.
Very good hotels and excellent guide,but rather too much information. All meals were included and were excellent. Tour was advertised as comfortable but although we are used to travelling in the far east we found it exhausting. Up before 6 am most mornings and very little free time. Temperatures and humidity were very high and the majority of the group suffered stomach problems some of which lasted several days.
Excellent guides and drivers.
Good value for money. Full programme.
Well planned and run tour, excellent guides. Weak on administration.
Very pleasant travel agent on the phone, nothing too much trouble and many questions answered, so good product knowledge. However had to chase them up for an answer on item I had queried, very apologetic, expecting answer soon.
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