Your feedback matters...

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Date Rating Customer Review

Angkor to the Bay

Sun
14
Feb 16
Service
Excellent
Trip
Excellent

Service rating :

We had a lovely time, service was excellent.

Product :

very well done!

your booking experience

Sun
14
Feb 16
Service
Excellent

Your representitive Liz provided excellent advise and feedback in regard our enquiries regardong your tours in China. We are now booked to travel in October,'16.

your booking experience

Fri
12
Feb 16
Service
Excellent

Efficient, courteous service for the booking and prompt despatch of the documentation

your booking experience

Fri
12
Feb 16
Service
Bad

Appalling service during the booking process which still isn't completed. I am on the verge of cancelling our trip

Our response

We are sorry for the delay confirming one of your domestic flights for your tailor made tour. As we have advised you, this is due to this week being a public holiday in Vietnam for their new year celebrations and we will be in touch early next week once we have received confirmation that the flight has been booked. If you have any queries in the meantime, please feel free to give us a call.

Kind regards,
Lorraine

your booking experience

Thu
11
Feb 16
Service
Excellent

Very helpful advice and speedy turn around of plans.

UK - India Tailor-Made

Wed
10
Feb 16
Service
Good
Trip
Excellent

Service rating :

the service was excellent throughout except on the backwater trip. We felt obliged to purchase some fish for dinner which we didn't particularly want and the room was just ok: bedding yellowed and with holes, missing toiletries in the bathroom.

Product :

the choice of hotels was spot on. Thank you for a great holiday!

your booking experience

Wed
10
Feb 16
Service
Good

Very helpful

your booking experience

Wed
10
Feb 16
Service
Excellent

excellent and prompt service even when we are a thousand miles away in malta

your booking experience

Sun
07
Feb 16
Service
Excellent

Clear and helpful responses to queries. Knowledgeable about the holiday and helped to make decisions. Friendly discussion.

your booking experience

Sun
07
Feb 16
Service
Excellent

Excellent service provided by Liz

your booking experience

Sun
07
Feb 16
Service
Excellent

Very easy to book, excellant help.

your booking experience

Sun
07
Feb 16
Service
Excellent

Booking was very professional. The agent asked the right questions and answered all those I asked. The information on the tour over that in the brochure was given quickly and precisely. Information on extra special offers was presented precisely and without any pressure to buy,

your booking experience

Sat
06
Feb 16
Service
Excellent

Very pleasant agents

your booking experience

Sat
06
Feb 16
Service
Excellent

The whole process of making a booking was very professionally & efficient.

your booking experience

Sat
06
Feb 16
Service
Excellent

Great booking experience. Thanks Lisa

Load more reviews