Your feedback matters...

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Date Rating Customer Review

your booking experience

Sat
30
Jul 16
Service
Excellent

Great service and very professional throughout

your booking experience

Sat
30
Jul 16
Service
Excellent

Friendly, helpful and very clear advice

your booking experience

Sat
30
Jul 16
Service
Excellent

Up until now ( I am awaiting Chinese visa ) Wendy Wu team has been most helpful in organizing tailor made tour of China. Staff are professional, knowledgeable, instantly available on telephone for consultation. I have not come across such helpful, efficient staff. They know what they are talking, give advise, create itinerary to suit customer' requirement. Simply put, Wendy Wu is superb.

Our response

Thank you for your fantastic review and we look forward to welcoming you to China! With regard to your visa, please don't worry, all is in hand.

Kind regards,
Lorraine

your booking experience

Fri
29
Jul 16
Service
Excellent

Exceent so far. Liz couldnt be more helpful

your booking experience

Thu
28
Jul 16
Service
Excellent

Katherine in particular deserves special mention - her patience, professionalism and tailoring made all the difference to my booking and recommending Wendy we.
When you are booking a special trip you need special service and I certainly received first class service.

Glories of China

Tue
26
Jul 16
Service
Excellent
Trip
Excellent

Service rating :

Wendy Wu was well represented in China during this holiday

Product :

Please update your information pack ie the bullit train used is not a sleeper,
Dress is more liberal in the city. I think the information pack is out of date

your booking experience

Mon
25
Jul 16
Service
Excellent

Very personal assistance with our booking

your booking experience

Thu
21
Jul 16
Service
Excellent

Efficient, clear and friendly with a direct line number to our booking contact for any further questions. Top rate.

your booking experience

Thu
21
Jul 16
Service
Excellent

Liz was extremely helpful was wiling to spend time answered all my questions without needing to refer to any one else. I did not feel pressured at any time.

your booking experience

Wed
20
Jul 16
Service
Excellent

extremely helpful

your booking experience

Wed
20
Jul 16
Service
Excellent

Such an easy process and very friendly staff. The whole booking process couldn't have been made any simpler. The member of staff I dealt with was thoughtful and extremely helpful.

your booking experience

Wed
20
Jul 16
Service
Good

Liz who took the booking was helpful,friendly,knowledgeable and professional.

your booking experience

Tue
19
Jul 16
Service
Excellent

Highly recommended

A China Experience

Tue
19
Jul 16
Service
Excellent
Trip
Excellent

Service rating :

Professional service with amazing guides who were fun, knowledgeable and friendly.

Product :

Experienced so much culture in just a few days. A truly memorable experience; already recommended to friends and family. Will go again!

your booking experience

Sat
16
Jul 16
Service
Excellent

The person we spoke to was Liz Cathcart and she was able to answer our queries about the holiday directly or referred back to others and was able to email the information from them to us promptly.

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