At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Date
Rating
Customer Review

VIETNAM & CAMBODIA DISCOVERY

Sat 21 Apr 18
Our Service
Poor
Our Tour
Poor

Service rating :

Great experience and informative. nevertheless, set menus were always the same. can only eat so much sticky rice. Tofu for a vegetarian friend seemed to be the only option available for the whole experience. A choice of food would be nice.

Product :

Didn't always get double beds although some people did. couldn't get our connection flight from Hong Kong to Heathrow as apparently not enough time to board next flight. even though we were first off the plane with 50 minutes to next flight. our first flight was only 10 minutes late landing. seems like our connection flight to Heathrow was never going to happen. Hence loosing a important conference meeting that day home.
supposedly an active holiday. Not if your group members are unfit and incapable of more than a twenty minute walk and need a tuck tuck for cycling as they are incapable. Two guides would hence help if the fitness levels varied so much. Just put on a smile / carry on and carry their bags or sit and wait all day.

VIETNAM & CAMBODIA DISCOVERY

Fri 20 Apr 18
Our Service
Excellent

The expert guides were funny, knowledgeable, helpful & very well organised. Wendy Wu delivered on adventure, fun, culture and history. We had an amazing time and don’t think we could have packed much more into the active tour. Thank you for a trip of a lifetime. Would certainly recommend Wendy Wu Tours.

ESSENTIAL JAPAN (JEWELS OF JAPAN)

Fri 20 Apr 18
Our Service
Excellent

Very efficient and well planned tour

A CHINA EXPERIENCE

Tue 17 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

From landing in the airport in Shanghai to leaving in Beijing no one could have looked after us any better. The places we went to and the guides who looked after us were first class.
Would definitely go with Wendy Wu tours again and would recommend any one to do the same.

Product :

We have not gone on many tours in the past and we were apprehensive about being with a group of unknown people.
We need not have worried at all as with the help of our national tour guide every one got on really well.

GOLDEN TRIANGLE

Mon 16 Apr 18
Our Service
Excellent
Our Tour
Good

Service rating :

India lived up to the same standard as our China trip. Everything well organised and excellent quality. Very informative guide in Ajay. Extension to Bandhavgarh Game Reserve where we managed to see SIX tigers a highlight for my husbands 70th Birthday. Everyone was so kind and helpful. Thank you.

Product :

Luxury hotels with good meals all included.

VIETNAM HIGHLIGHTS

Mon 16 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

A comprehensive tour of Vietnam in good well positioned hotels, with a great guide who had impressive knowledge and use of English. We loved the food and experienced a lot of fabulous restaurants and menu variety. We will certainly use Wendy Wu again.

Product :

As I have already said in the section above

WONDERS OF CHINA

Mon 16 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

We experienced first class service from booking to the last day of our wonderful, special holiday.

Product :

Although not a cheap trip, Good value for money

VIETNAM AT A GLANCE

Sun 15 Apr 18
Our Service
Excellent
Our Tour
Good

Amazing trip from start to finish, well organised, superb guide, and well chosen restaurants that were all included in the price. So impressed we have booked another trip

PEARL OF THE INDIAN OCEAN

Sun 15 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

well organised. a fantastic guide and the group was an ideal size.

Product :

excellent value for money

INSPIRING INDIA

Sun 15 Apr 18
Our Service
Excellent
Our Tour
Good

Tour excellent though out a little bissey at Times. Only complaint excursions advertis were NOT offered at ALL

PEARL OF THE INDIAN OCEAN

Sat 14 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

The trip was well organised and led. The guide Jeremy was very knowledgeable, caring and considerate of individual needs. His driver and assistant was helpful and supportive. The itinerary gave us a good taste of Sri Lanka both its culture and nature. The hotels and meals were of a high standard and well chosen by Wendy Wu. Very enjoyable.

Product :

A good value well organised holiday

YOUR BOOKING EXPERIENCE

Fri 13 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent

Product :

good staff made is a good experience

VIETNAM PANORAMA

Fri 13 Apr 18
Our Service
Good
Our Tour
Good

The Vietnam Panorama tour is very well organised and gives you a good insight into the history and way of life in Vietnam. All the hotels are of a very good standard and the food is of a high standard, all be it, it does get a bit repetitive by the end of the tour. The tour is classed as moderate, but it is quite tiring by the end as there is a large a mount of time spent on coach travel which is required to see the countryside. All in all I would recommend this tour for anybody wanting to see Vietnam.

INSPIRING INDIA

Thu 12 Apr 18
Our Service
Poor
Our Tour
Good

Very well organised , value for money, exceptional visits. But as a single traveller felt very awkward , not the fault of Wendy Wu . Also fewer hotel changes would be better ie at least 2 nights in each place. Thought the coach travel would be onerous but it was fine , even rest stops were carefully chosen by wendy wu.

VIETNAM PANORAMA

Thu 12 Apr 18
Our Service
Excellent
Our Tour
Good

Feedback was completed and received by yourself 05.04.18

Experience

  • UK's leading Asia Specialist
  • Over 19 years of experience
  • Friendly, knowledgeable regional specialists
  • Experienced English speaking tour guides

Peace of Mind

  • Everything's included in the price
  • Award-winning service
  • Carefully planned itineraries
  • Fully ABTA and ATOL protected

Don't just take our word for it

  • 4.7 out of 5 Customer Product Satisfaction
  • 4.7 out of 5 Customer Service Satisfaction
  • Gold Award Feefo Accreditation
  • feefo reviews

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