Your feedback matters...

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Date Rating Customer Review

your booking experience

Fri
26
Aug 16
Service
Excellent

I booked thro 'Liz' at Wendy Woo.
She was excellent in every way

A China Experience

Thu
25
Aug 16
Service
Good
Trip
Good

Service rating :

The guides where very good ��.

Product :

Being a single man the Tours to the silks factory and the jewellery factory and the jade factory was not what I would choose.

your booking experience

Thu
25
Aug 16
Service
Excellent

Very pleasant and helpful staff - and she remembered exactly who I was when I phoned back a few days later. She organised exactly what I had asked for, with some helpful tips along the way. Couldn't have asked for more.

your booking experience

Thu
25
Aug 16
Service
Good

Phone answered quickly. Friendly and efficient service.

your booking experience

Wed
24
Aug 16
Service
Good

initial contact good but not excellent. Following contacts excellent.

your booking experience

Wed
24
Aug 16
Service
Excellent

Phoned me back after leaving a message.answered all our questions and booked.all paperwork forwarded by e mail.e-mail

your booking experience

Tue
23
Aug 16
Service
Excellent

Could not have been more helpful as I was a little apprehensive. Very pleased with booking experience

your booking experience

Tue
23
Aug 16
Service
Excellent

Excellent help from 'Liz', lots of supporting information emailed to me very quickly and efficiently.
Nothing is too much trouble, answered all my questions and provided lots of information and advice on the holiday of a lifetime to China.

Well done and thanks.

your booking experience

Tue
23
Aug 16
Service
Excellent

I've been with WW before and the service was excellent hence using them again and have not been disappointed, would throughly recommend them.

In Pursuit of Pandas (Standard)

Mon
22
Aug 16
Service
Excellent
Trip
Excellent

Service rating :

The service was 1st class. The guides were really friendly and knowledgeable and nothing was too much trouble

Product :

We couldn't fault this holiday , we had a amazing time and were really well looked after.

your booking experience

Sun
21
Aug 16
Service
Good

I have only had one phone conversation and one email -- all professional.

Wonders of China

Sat
20
Aug 16
Service
Excellent
Trip
Excellent

Service rating :

Wonderful staff, particularly Vivian, for whom nothing was too much trouble. Guides both national and local were charming, patient and very keen to show us their country and support staff of drivers very punctual and reliable.

Product :

Very aptly titled holiday, excellent value for money, an experience not to be forgotten for all the right reasons.

your booking experience

Sat
20
Aug 16
Service
Excellent

Excellent service. Understood exactly what we required and came back with the results. Definitely will be recommended.

your booking experience

Sat
20
Aug 16
Service
Excellent

A pleasure to speak to Arti again. She is knowledgeable, efficient and has an excellent telephone manner.

your booking experience

Thu
18
Aug 16
Service
Excellent

Liz was very helpful and responded quickly to my emailed questions, and sent me considered brochures for appropriate holidays.
Wendy Wu will receive more business from me !

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