Your feedback matters...

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Date Rating Customer Review

your booking experience

Tue
30
Aug 16
Service
Excellent

Excellent service. Phoned me back re visa query just when they said they would. Hope the holiday is as good as the booking experience!

Majestic Yangtze

Tue
30
Aug 16
Service
Excellent
Trip
Excellent

excellent tour guide

your booking experience

Tue
30
Aug 16
Service
Excellent

Answered all my questions with confidence and shows a good knowledge of the area that we wish to travel

Majestic Yangtze

Mon
29
Aug 16
Service
Excellent
Trip
Excellent

Service rating :

Excellent all round service, despite the delays caused by Typhoon in Hong Kong.

Product :

Excellent holiday, most enjoyable with Link Lee our National Guide who was very professional, nothing was too much trouble - a great ambassador for Wendy Wu

Wonders of China

Mon
29
Aug 16
Service
Excellent
Trip
Excellent

Service rating :

fabulous tour from beginning to end!

Product :

amazing tour, didn't want it to end!

Wonders of China

Mon
29
Aug 16
Service
Excellent
Trip
Excellent

Service rating :

Absolutely brilliant, everything was so well organised.

Product :

Definitely recommend this tour and the operator who was brilliant from the moment of booking through to the end of the tour. Everyone I spoke to at the company for whatever reason made me feel like I was the only person that they were dealing with. First class service and will definitely book with Wendy Wu Tours again in the future.

your booking experience

Sun
28
Aug 16
Service
Good

I found the service to be good but at times found the emails to be a little abrupt in their language.

Wonders of China (Standard)

Sun
28
Aug 16
Service
Excellent
Trip
Excellent

Service rating :

Brilliant

Product :

Excellent

your booking experience

Fri
26
Aug 16
Service
Excellent

I booked thro 'Liz' at Wendy Woo.
She was excellent in every way

A China Experience

Thu
25
Aug 16
Service
Good
Trip
Good

Service rating :

The guides where very good ��.

Product :

Being a single man the Tours to the silks factory and the jewellery factory and the jade factory was not what I would choose.

your booking experience

Thu
25
Aug 16
Service
Excellent

Very pleasant and helpful staff - and she remembered exactly who I was when I phoned back a few days later. She organised exactly what I had asked for, with some helpful tips along the way. Couldn't have asked for more.

your booking experience

Thu
25
Aug 16
Service
Good

Phone answered quickly. Friendly and efficient service.

your booking experience

Wed
24
Aug 16
Service
Good

initial contact good but not excellent. Following contacts excellent.

your booking experience

Wed
24
Aug 16
Service
Excellent

Phoned me back after leaving a message.answered all our questions and booked.all paperwork forwarded by e mail.e-mail

your booking experience

Tue
23
Aug 16
Service
Excellent

Could not have been more helpful as I was a little apprehensive. Very pleased with booking experience

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