Your feedback matters...

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Date Rating Customer Review

UK - India Tailor-Made

Wed
10
Feb 16
Service
Good
Trip
Excellent

Service rating :

the service was excellent throughout except on the backwater trip. We felt obliged to purchase some fish for dinner which we didn't particularly want and the room was just ok: bedding yellowed and with holes, missing toiletries in the bathroom.

Product :

the choice of hotels was spot on. Thank you for a great holiday!

your booking experience

Wed
10
Feb 16
Service
Good

Very helpful

your booking experience

Wed
10
Feb 16
Service
Excellent

excellent and prompt service even when we are a thousand miles away in malta

your booking experience

Sun
07
Feb 16
Service
Excellent

Clear and helpful responses to queries. Knowledgeable about the holiday and helped to make decisions. Friendly discussion.

your booking experience

Sun
07
Feb 16
Service
Excellent

Excellent service provided by Liz

your booking experience

Sun
07
Feb 16
Service
Excellent

Very easy to book, excellant help.

your booking experience

Sun
07
Feb 16
Service
Excellent

Booking was very professional. The agent asked the right questions and answered all those I asked. The information on the tour over that in the brochure was given quickly and precisely. Information on extra special offers was presented precisely and without any pressure to buy,

your booking experience

Sat
06
Feb 16
Service
Excellent

Very pleasant agents

your booking experience

Sat
06
Feb 16
Service
Excellent

The whole process of making a booking was very professionally & efficient.

your booking experience

Sat
06
Feb 16
Service
Excellent

Great booking experience. Thanks Lisa

your booking experience

Fri
05
Feb 16
Service
Excellent

Liz was excellent throughout the booking process, and we were able to bespoke a tour to fit in with our requirements.

your booking experience

Fri
05
Feb 16
Service
Excellent

Liz Cathcart was very helpful, friendly when enquiring and booking my tour to China and Tibet. many thanks. Glennis Ballard.

China Highlights

Thu
04
Feb 16
Service
Good
Trip
Good

Service rating :

Shaun our tour guide was very good. Meals were quite standard - lunch and dinner were very similar and not always very tasteful. Some of the hotels were at a much better standard than others.

Product :

The tour was amazing - some highlights were awesome however we did seem to spend a lot of time travelling on the coach.......

your booking experience

Thu
04
Feb 16
Service
Excellent

Very accommodating/helpful. Able to answer all of questions.

your booking experience

Wed
03
Feb 16
Service
Poor

Booking confirmation says we need to send off our passport for a visa. However we were told that as our trip was under 15 days a visa was not required. Not helpful to have conflicting information.

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