At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!
easy to book online. Most important was the no single supplement. Often the supplements are verunfair to the sigle traveller.
Good selection of Japan tours. Fast answer when I called and friendly and knowledgable guy, Terry, who helped.
Alexia was professional, easy to deal with & extremely knowledgeable throughout the whole process. Great communication as well
We called in at the stand to chat as we traveled with you to China in 2014.
The staff on the site were helpful and we booked a trip to Japan.
I thought the stand was cramped and didn’t reflect the status of the company. For example there were only two garden chairs for clients and the girl checking dates and making bookings had a laptop on her lap.
The tour was very well managed, the tour guides very knowledgeable and their English was good. The driver was very professional, helpful and friendly. The hotels were good
Efficient, friendly staff. We didn't want to fly from Heathrow, as advertised, but from Norwich which is near us. That was no problem at all and Steve, the group sales guy, organised that very quickly and gave us revised costs without any delay. Good service.
Service is always about the people you deal with. Natasha Walker of Wendy Wu is one of the best travel people I have ever dealt with. Knowledgeable, responsive and great to deal with. Our second trip with Wendy Wu all down to great people like Natasha who inspire confidence in the company.
The booking experience was excellent. Lisa was helpful, knowledgeable and professional in her support.
We would recommend Wendy Wu booking service.
Excellent service when booking by telephone, lots of different flight options given and nothing too much trouble .
Rang up and spoke to Lisa who gave me the information I wanted and then having talked it thru with she who must be obeyed rang again and booked the holiday and even got our airline seat allocation. Great.
Andrew was very helpful.
Very helpful agent.
A professional approach to queries. Rang when they said they would. Willing to look at alternatives.
Quick response and knowledgeable staff
I booked on the phone after viewing the deal online. The representative was efficient and the booking was made and deposit paid. I shall not know how good it all is until I experience the holiday and whether there are any complications.