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Reviews

Extraordinary tours by the Award-Winning tour specialist

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.





We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Date
Rating
Customer Review
Tue 31 Dec 19
Our Tour
Poor

The hotel in Udaipur had cockroaches in my bathroom and the hotel did not spray for them as requested plus untreated previous leak damage in room and bathroom ceiling. The room in Mumbai also very sub standard with building work being carried out ? directly above my room - masonry drill, hammers etc. 4 requests to management which promised to stop the day time noise were not complied with - I had to leave my room in the end. Worst view - mess of blue plastic sheeting, rocks, timber covering roof right outside my room.
Tour guide and driver very good but a lot of tour visits were very rushed, and fewer visits would be better, suggest cutting out visit to antiques warehouse and unimpressive farm.
Ranthambore NP was an excellent inclusion.
Indian pollution was horrendous and driving times not sufficiently clear at early and middle stages of booking trip.
Much of the itinerary was good.
Food was ok but pretty monotonous and I've had better food at Indian restaurants and homes in UK.

Our Response

We are sorry to learn of your disappointment with your recent tour to India.

In order for us to investigate this fully, please email our Customer Care Team. Our contact information can be found on our website.

Kind Regards

Wendy Wu Tours.

Fri 06 Dec 19
Our Tour
Excellent

We were looked after from first landing to departure. The tour was well organised with excellent food and accommodation. The guides were knowledgeable, professional and dealt with any issues quickly.

Wed 27 Nov 19
Our Tour
Excellent

Great time, great people, great locations plus a great national guide.

Our Response

Many thanks for your 5* review!

We are thrilled that you had an amazing time on your tour!

We would be honored to welcome you on board another Wendy Wu Tour in the future - whether you decide to return to India or explore any of the other amazing destinations we offer.

Kind regards,

Wendy Wu Tours

Tue 08 Oct 19
Our Service
Excellent

When I rang to make some changes the lady I dealt with could not have been more helpful or pleasant. She made the whole exercise easy and enjoyable