Extraordinary tours by the Award-Winning tour specialist
"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman
At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.
With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.
We then display these reviews right here, completely untouched by us, so you can trust them 100%.
We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.
We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!
The holiday went well and was very enjoyable until the last couple of days went it all went pearshaped. I accept that these are exceptional times but Wendy Wu gave the impression that they weren't interested at all. Our guide had to contact his office in Vietnam who had to contact the office in Australia. They in turn had to contact head office in the UK. It meant that by the time any decision was forthcoming the situation had changed and the advice was out of date. One fellow traveller had his flight cancelled by Viet Nam airlines and WW told him to contact the airline. He had to make his own arrangements as did the Australian contingent. It was the first and last time I will book with Wendy Wu.
My third trip with Wendy Wu.
The time given and knowledge about the tours on offer is made very personal to each enquiry ensuring that each booking is well within what each holiday maker is expecting and often far more.
There is no feel of pressure put upon the enquirer to confirm a booking which makes one feel comfortable with their decisions when made.
Where to start? Good itinerary, will paced and organised. Our guides were excellent. Good value for money when I compare with your competitors.
Thank you for your 5* review!We are pleased to hear you enjoyed your Laos and Cambodia Tour and hope you have returned home with many fond memories that will remain with you for many years to come!We would be honored to welcome you on board another Wendy Wu Tour in the future.Kind regards,Wendy Wu Tours
Plenty of variety,good guides,good transport,excellent accommodation
Many thanks for your 5* review!
We are thrilled that you had a great time on our Laos and Cambodia Unveiled tour.
We would be honored to welcome you on board another Wendy Wu Tour in the future.
Kind regards,
Wendy Wu Tours
Winner of Best Specialist Tour Operator 11 years running at the Globe Travel Awards, the 'Oscars of the Travel Industry'. Multiple award winners at the British Travel Awards, the most influential poll of consumer opinion in travel.
