Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Treasures of Taiwan

Tuesday 07 Feb 2023

Overview Rating:

Our Service: Excellent

It took a long time to get through but once you managed to speak to the booking agent, the service was very good. She was very patient and took all the trouble to search for what we want there and then and we booked the tour.

Treasures of Taiwan

Thursday 05 Dec 2019

Overview Rating:

Our Service: Excellent

The booking experience was very nice. We worked with Lisa Ward who was very quick to reply to our emails, attentive and pleasant to deal with. The trip to Taiwan will be our first trip with Wendy Wu Tours. I believe we might be the first Americans to travel with this tour company.

Treasures of Taiwan

Wednesday 13 Nov 2019

Overview Rating:

Our Service: Good

As always very helpful and informative staff ,nothing is too much trouble for them, shame though the partner flies free wasn't available when I wanted to go, also the loyalty reward has been dropped from £250 to £200 , even though this is my 8th trip with you, a bit dissapoined

Our Response

We are sorry to hear of your disappointment with your loyalty discount.

One of our Customer Care team will contact you directly to discuss this further.

Kind Regards
Wendy Wu Tours