At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
You can also read more reviews about Wendy Wu Tours on TripAdvisor.
Very customer orientated throughout the booking process and all the in-tour logistics ran smoothly.
Good value for money - the tour exceeded expectations
The tour guides in both Cambodia and Vietnam were excellent. They took very good care of us all and did a great job.
The food was very good in both countries and we were pleased with the hotels and so the price for the whole trip seemed at the right level.
good hotels and food in both countries but found the food experience in Vietnam a bit samey by the end of the trip. One trip from Saigon out to a temple took 3 hrs in the coach and was definitely not worth the time. All other trips were very good.
Booking, pre tour admin and contact needs improvement. Tour well constructed and at a good pace. Both guides excellent. Some hotels excellent, others thankfully just one night.
Felt rushed in some places, otherwise gave a flavour of both countries.
Well-organised, interesting guides who were knowledgeable and patient
Full-on tour which showed a real insight into the countries
The guides were excellent but the content was weak, too much travelling by road. Longer stays in Halong Bay would have been a good substitute for less in Saigon.
We would have preferred to fly from Da Nang to Hanoi rather than a road trip plus overnight stay.
Also we had to travel by bus to restaurants at night which were within easy walking distance due to the restrictions and capabilities of some group members. The tour was described as 'moderate' ( a higher level of fitness) but clearly this was not adhered to.
The trip was well planned and organized. The guides were excellent being helpful, efficient, friendly and interesting. All the meals were excellent, as were the hotels and travel arrangements. We were particularly pleased that the tipping was handled by the guides as it saved having to worry about giving too much, too little and not having the right coins/notes.
Excellent holiday with everything taken care of so all we had to do was enjoy the trip.
Would highly recommend them for the whole package---flights, hotels, trips, food and especially the excellent tour guides. Great value for money.
This was the complete holiday package---I came home with a great deal of new information about the history and culture of these two beautiful countries.
I have traveled with Wendy wu tours around china I thought they were very experienced in looking after the tourists.so I thought I would use the same company again.i will be using your company again for next year.im thinking of traveling to India
Well worth the experience
Excellent tour, value for money.
Excellent tour. Value for money.
Well managed from start to end.
Tour covered all the key sights
Tour guides were excellent. Visited many places of real interest and although the agenda was very hectic at times, it was well worth it. A very well organised holiday.
Amazing experience from start to finish. Our guides Nak in Cambodia and Hoi in Vietnam were so knowledgeable and extremely helpful. They made the whole tour enjoyable. We would highly recommend Wendy Wu tours and would use them again without hesitation!
Excellent tour guides and all transfers Tec ran smoothly
booking arrangements and followup not as good as some others
some of the hotels should have been better for the price paid
Well organised, and I felt well informed.
Itinerary good and trip very well organised. Nice hotels and lovely guides (but one had a heavy accent making it sometimes difficult to understand everything he was telling us).
Food in Cambodia as good but in the beginning the food in Vietnam was cold, unappetising and often repetitive.
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