At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Date
Rating
Customer Review

ANGKOR TO THE BAY

Sun 11 Feb 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Very customer orientated throughout the booking process and all the in-tour logistics ran smoothly.

Product :

Good value for money - the tour exceeded expectations

ANGKOR TO THE BAY

Sun 31 Dec 17
Our Service
Good
Our Tour
Good

Service rating :

The tour guides in both Cambodia and Vietnam were excellent. They took very good care of us all and did a great job.
The food was very good in both countries and we were pleased with the hotels and so the price for the whole trip seemed at the right level.

Product :

good hotels and food in both countries but found the food experience in Vietnam a bit samey by the end of the trip. One trip from Saigon out to a temple took 3 hrs in the coach and was definitely not worth the time. All other trips were very good.

ANGKOR TO THE BAY

Tue 26 Dec 17
Our Service
Poor
Our Tour
Poor

Service rating :

Booking, pre tour admin and contact needs improvement. Tour well constructed and at a good pace. Both guides excellent. Some hotels excellent, others thankfully just one night.

Product :

Felt rushed in some places, otherwise gave a flavour of both countries.

ANGKOR TO THE BAY

Sun 10 Dec 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Well-organised, interesting guides who were knowledgeable and patient

Product :

Full-on tour which showed a real insight into the countries

ANGKOR TO THE BAY

Mon 27 Nov 17
Our Service
Poor
Our Tour
Poor

Service rating :

The guides were excellent but the content was weak, too much travelling by road. Longer stays in Halong Bay would have been a good substitute for less in Saigon.

Product :

We would have preferred to fly from Da Nang to Hanoi rather than a road trip plus overnight stay.
Also we had to travel by bus to restaurants at night which were within easy walking distance due to the restrictions and capabilities of some group members. The tour was described as 'moderate' ( a higher level of fitness) but clearly this was not adhered to.

ANGKOR TO THE BAY

Thu 09 Nov 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

The trip was well planned and organized. The guides were excellent being helpful, efficient, friendly and interesting. All the meals were excellent, as were the hotels and travel arrangements. We were particularly pleased that the tipping was handled by the guides as it saved having to worry about giving too much, too little and not having the right coins/notes.

Product :

Excellent holiday with everything taken care of so all we had to do was enjoy the trip.

ANGKOR TO THE BAY

Tue 07 Nov 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Would highly recommend them for the whole package---flights, hotels, trips, food and especially the excellent tour guides. Great value for money.

Product :

This was the complete holiday package---I came home with a great deal of new information about the history and culture of these two beautiful countries.

ANGKOR TO THE BAY

Tue 17 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

I have traveled with Wendy wu tours around china I thought they were very experienced in looking after the tourists.so I thought I would use the same company again.i will be using your company again for next year.im thinking of traveling to India

Product :

Well worth the experience

ANGKOR TO THE BAY

Mon 11 Sep 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent tour, value for money.

Product :

Excellent tour. Value for money.

ANGKOR TO THE BAY

Mon 22 May 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Well managed from start to end.

Product :

Tour covered all the key sights

ANGKOR TO THE BAY

Fri 07 Apr 17
Our Service
Excellent

Tour guides were excellent. Visited many places of real interest and although the agenda was very hectic at times, it was well worth it. A very well organised holiday.

ANGKOR TO THE BAY

Fri 07 Apr 17
Our Service
Excellent

Amazing experience from start to finish. Our guides Nak in Cambodia and Hoi in Vietnam were so knowledgeable and extremely helpful. They made the whole tour enjoyable. We would highly recommend Wendy Wu tours and would use them again without hesitation!

ANGKOR TO THE BAY

Sat 11 Mar 17
Our Service
Good
Our Tour
Good

Excellent tour guides and all transfers Tec ran smoothly

ANGKOR TO THE BAY

Tue 07 Mar 17
Our Service
Good
Our Tour
Good

Service rating :

booking arrangements and followup not as good as some others

Product :

some of the hotels should have been better for the price paid

ANGKOR TO THE BAY

Mon 06 Mar 17
Our Service
Excellent
Our Tour
Good

Service rating :

Well organised, and I felt well informed.

Product :

Itinerary good and trip very well organised. Nice hotels and lovely guides (but one had a heavy accent making it sometimes difficult to understand everything he was telling us).
Food in Cambodia as good but in the beginning the food in Vietnam was cold, unappetising and often repetitive.

Experience

  • UK's leading Asia Specialist
  • Over 19 years of experience
  • Friendly, knowledgeable regional specialists
  • Experienced English speaking tour guides

Peace of Mind

  • Everything's included in the price
  • Award-winning service
  • Carefully planned itineraries
  • Fully ABTA and ATOL protected

Don't just take our word for it

  • 4.7 out of 5 Customer Product Satisfaction
  • 4.7 out of 5 Customer Service Satisfaction
  • Gold Award Feefo Accreditation
  • feefo reviews

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