At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
You can also read more reviews about Wendy Wu Tours on TripAdvisor.
The hotels, organisation and activities were all excellent. Our tour guides - Sokhoeun Bout in Cambodia and Do van Hoi were both very informate and helpful throughout the tour. The group size (18) and mix was ideal and the atmosphere on the whole holiday was excellent. BEST HOLIDAY EVER. We would recommend Wendy Wu to anyone.
Extremely well planned. We could never have covered all these activities alone
Thank you for your 5* review!
It's fantastic to hear you had such an excellent trip! We are delighted that your guides were very informative and helpful throughout and that you enjoyed your accommodation and activities! We are thrilled that you had the "Best holiday ever!" and really hope you will book with us again in the future! We are also really thankful that you would recommend our company to others!
As a tour of Cambodia and Vietnam they were top class from the accommodation to all transport food and sites, we saw at least 6. Of the top 10 sites
Well organised tour with good local guides. All arrangements worked smoothly.
Reasonable value for money. Attracted to fully inclusive meals which meant we could sample the local cuisine without problems.
Thank you for your lovely review!
It is so nice to hear you had such a wonderful time on your tour, and you enjoyed the local cuisine!
We can't wait to welcome on-board another Wendy Wu Tour.
Their Service was excellent as always. we have now had 3 Holidays with them and have another Booked, I think that says it all.
Great value for money and we saw everything on the Tour. Food was also Excellent and plenty of it.
Wow! Thank you for your amazing 5* Review!
We are incredibly pleased to hear you had yet another amazing tour and our Pre-Departure service was excellent!
We can't wait to welcome you on board your next tour later in the year to Sri Lanka!
Excellent tour, tiring but well worth it. Both tour guides were exceptional. Hotels were good. Transport ie coaches/planes all well organized. Will certainly use Wendy Wu again.
Well worth a visit, amazing sight
Organisation exceptional, guides exceptional and everything attended too leaving nothing to be concerned about.
Very good organisation throughout the trip, on reaching the destination. Good
One point needs looking at. You really need one day half way through the
programme as a break.
Good throughout trip reference understanding of the countries
Excellent in Cambodia with really good guide.
Average in Vietnam - poor guide. Average Hotel in Saigon ( last minute change from our original itinerary). Some very grubby restaurants
Excellent venues visited. A little full on at times.
Hello Barry and thank you for leaving us a review and sending us a letter.
We are sad to hear that you did not enjoy all aspects of your tour. We are currently investigating with our suppliers and will be back in contact with you directly soon.
Customer Relations Executive
Very customer orientated throughout the booking process and all the in-tour logistics ran smoothly.
Good value for money - the tour exceeded expectations
The tour guides in both Cambodia and Vietnam were excellent. They took very good care of us all and did a great job.
The food was very good in both countries and we were pleased with the hotels and so the price for the whole trip seemed at the right level.
good hotels and food in both countries but found the food experience in Vietnam a bit samey by the end of the trip. One trip from Saigon out to a temple took 3 hrs in the coach and was definitely not worth the time. All other trips were very good.
Booking, pre tour admin and contact needs improvement. Tour well constructed and at a good pace. Both guides excellent. Some hotels excellent, others thankfully just one night.
Felt rushed in some places, otherwise gave a flavour of both countries.
Well-organised, interesting guides who were knowledgeable and patient
Full-on tour which showed a real insight into the countries
The guides were excellent but the content was weak, too much travelling by road. Longer stays in Halong Bay would have been a good substitute for less in Saigon.
We would have preferred to fly from Da Nang to Hanoi rather than a road trip plus overnight stay.
Also we had to travel by bus to restaurants at night which were within easy walking distance due to the restrictions and capabilities of some group members. The tour was described as 'moderate' ( a higher level of fitness) but clearly this was not adhered to.
The trip was well planned and organized. The guides were excellent being helpful, efficient, friendly and interesting. All the meals were excellent, as were the hotels and travel arrangements. We were particularly pleased that the tipping was handled by the guides as it saved having to worry about giving too much, too little and not having the right coins/notes.
Excellent holiday with everything taken care of so all we had to do was enjoy the trip.
Would highly recommend them for the whole package---flights, hotels, trips, food and especially the excellent tour guides. Great value for money.
This was the complete holiday package---I came home with a great deal of new information about the history and culture of these two beautiful countries.