Extraordinary tours by the Award-Winning tour specialist
"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman
At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.
With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.
We then display these reviews right here, completely untouched by us, so you can trust them 100%.
We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.
We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!
Can’t fault anything, from booking to Visa application to the holiday itself , all excellent.
Yes, Alexis was very efficient and did a great job.
We are glad to hear your booking experience was positive. Our sales experts always try their best to accommodate our customers.
Everything was well planned and well thought out. Yes would recommend them and book them again
Excellent. Good mix of city and country withers knowledgable guides.
Thank you for your brilliant review!
We are delighted that you enjoyed your tour and that everything was well thought out and planned. It's also great to hear that you would recommend our company and that you would book with us again! We hope to help you with a new tour in the near future!
National ******, Monica Dong, was excellent and was ably backed up by colleagues at headquarters to deliver us on time to the right place with the right luggage for 21 fantastic days. Monica was really well organised, patient and thoughtful and caring for all of us. She was generous with her time and knowledge, imparting much information which added significant value and interest to our holiday. She enormous potential in the tourist industry and deserves to do well.
The tour was really well planned and exceeded our expectations covering a significant range of important sites of interest. We enjoyed particularly the Terracotta Warriors, the Li river cruised the 3 Gorges Dam as well as the different cities and rural areas.
We felt the tour was really good value for money and we enjoyed our flights via Finland. We aim to return to China having seen so much history and modern developments
Excellent value for money tour, covering a lot of ground and many different significant sites with well prepared local guides who had a passion for their home areas - well done all of them.
The brochure and the advance were excellent providing useful practical information in a measured format.It is worth noting that the weekly sped range quoted was low but this may be due to the weakness of the pound against the Yuan.
The optional tours did not always feel as they were optional according to some local guides who expected us to attend all optional activities. This is the one aspect of our experience that could have been handled better.
We have already recommended Wendy Wu tours to our friends and colleagues. Thank you.
Thank you for your 5* review!
It's brilliant to hear the wonderful feedback of your national guide Monica, and that she was well organised, patient and thoughtful, as well as knowledgeable and generous. We are glad you thought the tour was well planned and that you enjoyed sights, such as Terracotta warriors and the Li river. It's also great to hear that you thought the tour was good value for money we hope that you have made some wonderful memories over the 21 days! we also hope that you bear us in mind for your next holiday!
With help of our guide Nick Liu, this ****** tour has given us wonderful memories of China and her people and history.
Thank you for your 5* review,
We are thrilled that you enjoyed your tour and that you had fantastic guides and a wonderful group. It's amazing that your guide Nick was informative has given you wonderful memories of your tour. We hope that you will think of us when you come to book your next holiday.
Everything worked very well, the size of the Group was larger than we anticipated. Travel was well planned
Met our expectations of a trip we would never attempt on our own
Very well organised. Great to have the continuity and reliability of the tour manager throughout. Would definitely recommend Wendy Wu and use them again.
The tour covered all the main sites I wanted to see. Hotels were good throughout. With one or two minor exceptions so was the food.
Thank you for your wonderful review!
We are thrilled that you had a great trip and that you felt you could rely on your Tour guide throughout! It's also brilliant to hear that you would book another tour with us again, and we look forward to helping you in the future.
The tour was a good way of seeing the major sights of China. Using internal flights meant the time travelling was cut to a minimum.
The guides were excellent, we were well informed and looked after.
We were disappointed that the tour was supposed to be only around 20 in size, but in effect there were 40 on our trip on 2 coaches with 2 guides. we went everywhere together. In particular, it meant when we went for meals we were in mass catering places which was not good.
Was not happy with the size of the tour group - we had expected up to 20 - we had 40. We felt that the tours could have been run on different dates.
part of small group which made trip very enjoyable
on the go all the time very enjoyable
The itinerary covered all the key points on our list (good choice of itineraries for various needs), and our National Guide, Cici, was superb - the quality of the guide makes or breaks the tour on these escorted holidays and she was attentive, efficient and friendly, and well-supported by the Wendy Wu organisation. Choice of hotels was good, on the whole.
Great holiday, well organised on a very busy itinerary, good choice of hotels, Yangtze cruise excellent (Victoria Jenna), excellent tour guides especially our National Guide who was with us the whole time, and great value for money. You need to be fit to make the most out of this itinerary, but you will see (most of) the main sites of interest and learn a lot about China.
Hotels,food,service,travel guides,transport all excellent
Worth every penny and made even more memorable by their super national travel guide
Fantastic! Thank you for your great feedback and we are delighted you are happy all aspects of your tour and have had a memorable time on your Classic China tour.
We trust we will see you on tour again in the not too distant future.
Kind regards,
Junior
Especially the national guide...Summer.
Could have reduced the travel towards the end off the tour, loved Lijiang not
so interested in Kunming.
Our tour guide Yentel was great making sure we all enjoyed all we did and went the extra mile to put any hiccups right we enjoyed his company and hope he enjoyed ours as much he was just great just like our holiday
A wonderful adventure would reccomend it to friends who fancy going to China
Our guide Marissa was brilliant. She was so calm,capable and caring. She sorted out any problems swiftly and she also had a great sense of humour and a good singing voice! We could not fault her. We truly felt like 'her family'.
We thoroughly enjoyed the tour, we packed in so much. The experiences, the sights, sounds and smells all exceeded our expectations. The local guides enhanced the experience with their personal stories and local knowledge. Just two small negatives : On occasion we were at a loose end on 'The Yangtze River Cruise' but to be fair we were there to relax before restarting the busy schedule. On certain trips we would have preferred a packed lunch to enable us to spend more time at the site e.g. Chongqing Zoo and The Great Wall. This was truly a great tour, to be recommended.
Welcome back from your Classic China tour! Thank you for taking your time to post your review of your exeriences while in China and we are absolutely delighted to hear of your comprehensive comments about your touring.
We are glad to hear your guide Marissa provided you with her great experience to ensure you had an enjoyable time with your group or 'Tour family'!
We hope to have the pleasure of welcoming you on board with us again sometime in the near future.
Kind regards,
Junior.
This was an excellent tour, it was a large group of 24 but was superbly managed by our National Guide; Grace. All flights, trains and ships were on time and no worry about internal flights or luggage. The hotels were better than expected with friendly and efficient service from staff. The restaurants visited during the tour served good food.
The best rating I can give this tour is that I would recommend it to anyone. There is a need for a fair level of fitness as the tour was none stop. If you want good value for money and to see as much of China as you can this has to be a great deal.
Winner of Best Specialist Tour Operator 11 years running at the Globe Travel Awards, the 'Oscars of the Travel Industry'. Multiple award winners at the British Travel Awards, the most influential poll of consumer opinion in travel.
