At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
You can also read more reviews about Wendy Wu Tours on TripAdvisor.
More choice of food needed, better choice of hotels, and more time at key places.
Guides were very informative, well done to them.
Mis informed regarding hugging pandas also brochure should be updated to reflect not having photos with the pandas. Itinerary needs to be updated
Terrific holiday - well organised, great national and local guides. Very full itinerary, lovely group of people, nice hotels.
Great trip, pandas the best part of an excellent choice of visits.
Thanks for your lovely feedback!
Everything you said would happen did , felt so looked after, safe totally trust you.
Awesome every single thing
Thanks for your kind comments!
Excellent customer service and attention to detail for every aspect of trip. Tour guides were exceptional with a mix of information and a genuine interest for individuals in the group. Two internal flights were well handled allowing stressfree transfers to next city.
Intinery was excellent with many tour highlights. Tour guides were well informed, inspired me to now follow up on more information on places visited. Summer our tour guide made the holiday so enjoyable and fun. The Summer Palace was lovely despite the rain
such a well organised tour great local guides and the sights were amazing - definitely lived up to expectations
Excellent service from start to finish . China was everything we imagined it would be and more.
Amazing place for the pandas to thrive.
Fantastic people who genuine cared for us both from a satety and enjoyment perspective. They lived the brand values for Wendy wu
The "product" is poorly designed and the owner needs to go on the tour to make the obvious changes which are also readily available on tripadvisor. There is an attempt to squeeze too much into the tour so too little time us spent at the key attractions. 40 mins in the summer palace for example is just way too short. Cut some stuff out which will also reduce time in the coach and be more creative with food such as packing up ...
Thank you for your feedback, we are sorry to hear that you felt the tour had too many sightseeing attractions squeezed into each other. Giving little time to see some of the key attractions.
We have taken your comments on board and we would like to thank you for your valued feedback.
We are sorry to hear you felt that too many sightseeing attractions were included, giving little time spent at the key attractions.
We thank you for your valued feedback and we have taken your comments on board.
Excellent holiday, thanks to Ken and the local reps.
Excellent holiday, especially the extra Panda volunteering day.
The service was 1st class. The guides were really friendly and knowledgeable and nothing was too much trouble
We couldn't fault this holiday , we had a amazing time and were really well looked after.
Some local guides very officious (Chengdu). Beijing guide excellent
Would have liked more time at locations. Little added value at commercial locations, however enjoyed whole tour immensly
Excellent service best holiday ever. Everything went to plan
Omg it was amazing. Absolutely loved the great wall followed by a very close second of the terracotta wartiors and the pandas. Only down side wasthat by the end of the trip you are fed up with the food. Absolutely amazing guide Tony Li he is an absolute credit to your company
Welcome home and thank you for taking the time to post your feedback following your return to the U.K following your 'In Pursuit of Pandas' tour and we are delighted to hear that you have had an amazing time during your tour and are proud you have had an a trip of a lifetime.
Thanks for your kind words you have attributed to your guide and we will be sure to pass this over to our China office who will in turn inform Tony of your feedback.
Great holiday tour guides brill
Great guides enjoyed every bit of the holiday the only down side was no wine with the meals
Thank you for your feedback and we are happy you have come come back with some good memories and are happy with the performance of your guides on tour and that they have enhanced the enjoyment of your tour.
Alcohol at restaurants is usually widely available but the type of alcohol can vary from location to location, beer and spirits tend to be more popular in China and regret you did not have a good wine with your meal!
Hope to see you again!
First class service and organisation
Full on trip but extremely well organised and great value for money
Excellent tour guide. Well rounded tour. Just a little exhausting. Too much squeezed in and not enough free time. We certainly saw alot though!
Very well organised. Saw more than I expected to. Liked the contact with the Chinese people.
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