Reviews

My first call with Hannah have me all the information I needed, unfortunately the date I wanted was sold out. I reassessed the situation and rang back, Hannah was busy but my number was passed on to her and she rang me back within a few minutes. I was then able to book the new date. Helpful, pleasant and patient..thanks Hannah.😊

I've travelled in two Wendy Wu small group tours. Vietnam in 2016 and most recently India in April 2024. The itineraries were comprehensive, the hotels and meals of a very good standard and the guides - National and local - superb. I travelled in a group of 28 people to India - a great mix of Brits, Irish, Aussies and Kiwis which really made the trip extra special. Everything is arranged - the only extras you need are money for any drinks, for shopping and some of the optional extras offered like shows or additional excursions. You don't have to do the add-ons as the standard tour is already very comprehensive including excursions but eg in the India tour - the night tour of Jaipur by Jeep and the show at Agra about the the origins of the Taj Mahal were both great and worth the small extra. Any small issues were quickly resolved by the excellent National guide - for India our National Guide was the ever smiling Vishal. A fair number of long bus rides in India but I loved that as it gave me plenty of opportunity to observe the real India as we drove through. I dont think I'll ever quite get over the sight of cows casually strolling everywhere even down the middle of busy roads or how Indian girls manage to sit side saddle on a moped in a sari and not fall off! Coaches were all of an excellent standard as were the drivers - especially the cool, calm Mr Singh who navigated us safely through the Indian road system and some tight parking spots to get us right to the hotel door. Booking was easy, getting visa simple and the itinerary produced by Wendy Wu was very comprehensive. All I had to do was enjoy the trip and the spectacle of India, take literally 100's of photos and not have to worry about getting from A-Z . Thoroughly recommend Wendy Wu as I've two absolutely fantastic and memorable group tours to Vietnam and India now - and Ive just booked a Japan group tour for March 2025. Cannot wait to Wu again!

Having selected the tour online I phoned to check flights. The customer service representative was very helpful and worked out which were the best flights and departure airport for us. So went ahead and booked over the phone.

We have only had our initial discussion so far, but booked as Arty had a lot of information as we asked to answer all our questions.

No waiting time on phone.

Wanted extras on top of a set tour, Natasha was very friendly and helpful, talked through options clearly. Made sure all my details were correct to avoid any changes later on.

Had a quick follow up question following day. Again straight through to Anna who was also very friendly and helpful.

Helpful and pleasant manner

Very helpful and very informative staff. We only wen for ideas but ended up booking a holiday

Had a lovely man called Steve answered all my questions I paid the price just waiting now
Me and the wife are happy and I'm sure Wendy woo is happy..

Arti was amazing! Nothing was too much trouble for her. She was patient, friendly + a pleasure to do business with.

Very friendly and helpful. Helped me organise a tour to Japan for 2024, proposed alternative flights at different prices and pointed out the pros and cons of each so that I could make an informed decision.

The travel expert was very knowledgeable and really helped us to make the right choice of tour in Japan.

Professional, helpful and knowledgeable. Natasha whom I dealt with was friendly and extremely efficient

I called to book a Japan trip and got through to someone called Steve. He was very helpful, finding me the best/cheapest upgrade to Premium Economy. The process of booking on the phone was quick, easy and stress-free. Would be very happy to use Wendy Wu again.

Very pleasant and informative representative Alexis. Answered all questions clearly.

Very helpful, since I do not know these tours. She pointed me to the solo dates for 2024.