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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Journey through Central Asia

Tuesday 13 Feb 2024
Overview Rating:
Our Service: Excellent
Phone answered quickly by a 'real person' - ot too much button pressing etc. Hannah was well informed and answered my queries quickly. Booking was handled efficeinetly and my frein's details were also noted for when she caled. So far so good - however a long way to go yet......

Journey through Central Asia

Wednesday 03 Jan 2024
Overview Rating:
Our Service: Excellent
The person responsible for making the booking clearly understood the needs of the traveller and was effective and knowledgeable in completing the booking.

Journey through Central Asia

Thursday 19 Oct 2023
Overview Rating:
Our Service: Excellent
My call was answered swiftly. Natasha had a friendly manner and dealt with all my questions quickly and efficiently. I thought the deposit required was very reasonable.