20 Years of Wendy Wu Tours

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Date
Rating
Customer Review

MAJESTIC YANGTZE

Mon 02 Jul 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

The organization from start to finish was excellent. The national guide Raymond was outstanding. The places and timings of the tour made the trip exceptional.

Product :

The whole tour was organised so well. The national guide Raymond was outstanding. All the tour trips were excellent and well thought out.

Our Response

Thank you for taking the time to review "Majestic Yangtze" tour.


Your comments will be passed onto Raymond who I'm sure will be delighted to hear that you were pleased with him throughout your time in China.


We really hope you have come away with some amazing memories of this incredible destination.

MAJESTIC YANGTZE

Wed 20 Jun 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

I would definitely recommend Wendy Wu tours. They were so well organised and we saw everything we wanted and more. Summer, our national guide was exceptional, nothing was too much trouble and she was very knowledgeable and proud of her country. She was a joy to be with.

Product :

An amazing experience, on we will always remember.

Our Response

Thank you for your wonderful feedback!


We are thrilled to hear you fully enjoyed your "Majestic Yangtze" tour. Your lovely comments about Summer will be passed along to her - I'm sure it will make her day!


Thank you for your recommendations, and we will be honored to welcome you on-board another Wendy Wu Tour back to China or to any of the other fantastic destinations we offer!

MAJESTIC YANGTZE

Wed 20 Jun 18
Our Service
Good

I would recommend this tour with reservations. It was rated one tick comfortable, well, we all thought it was very full on, quite exhausting, with such early starts and long days, but we did travel thousands of miles and saw so much.
The last Met ire Hotel was very average and the last hotel City View in Kowloon was so downtown and not very good.
We felt the add on to Hong Kong was a waste of money. The half day included tour was good but the second day, with a late flight, was a waste, we did not know where to go and the hotel only suggested going to the Ladies Market, we then took a taxi to the better area but it was not of interest. There should have been some optional extra tours to choose from.

Our Response

Thank you for your positive feedback regarding your recent visit to China.


We are delighted to hear you would recommend this tour, but also hope you have come away with some fantastic memories of this wonderful country.


Please be assured your feedback has been acknowledged and taken onboard with regards to your hotels and the optional tours.

MAJESTIC YANGTZE

Fri 08 Jun 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

First class action packed tour of China. We were particularly fortunate to have such a good National Tour Guide (Grace). Her knowledge and enthusiasm for her job and Country was truly amazing.

Product :

An action packed escorted Tour with a truly remarkable National Tour Guide.

Our Response

Thank you for your amazing review!


We are so pleased to hear that you had such a fantastic time on "Majestic Yangtze" tour. Your kind words will be passed along to Grace. It will make her day!


Let us know where your next adventure will take you, and we will be delighted to assist you!

MAJESTIC YANGTZE

Fri 08 Jun 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent value with great tour guides and interesting places.

Product :

Excellent trip overall, not just the bucket list places but the people.

Our Response

Thank you for your 5* review!


We are happy to hear your enjoyed the "Majestic Yangtze" tour, and you found your tour guides to be of great help throughout.


We shall be honored to welcome on-board another tour to your next destination!

MAJESTIC YANGTZE

Fri 18 May 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

The tour representative (Alex) was very good and she supported the whole group throughout the tour. Nothing was too much trouble and she was able to use her knowledge to handle any situation. The itinerary was busy and this suited us as we wanted to cover the main areas of interest on this, our first visit to the Chinese mainland. I would have no hesitation in sharing our positive experience of Wendy Wu with friends and relations.

Product :

We picked this particular tour because it offered four nights on the Yangtze cruise. We also enjoyed the attractions of the other tour destinations. We would have liked more time in Xi'an, especially to explore the city walls.....and, for future tours, we would arrange to arrive at least one day before the tour started, to ensure we were fully rested from the long distance flight from the UK.

MAJESTIC YANGTZE

Thu 10 May 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

The tour was excellent from start to finish. The national tour guide Jackie, was the ultimate professional and always carried out his role with good humour. Everything was well thought out and the tour ran smoothly without a hitch.we thoroughly enjoyed every moment and would definitely recommend wendy wu tours and would go on another one of their tours.

Product :

Excellent tour. Chosen as it featured visiting all the places on our wish list while visiting China. Thoroughly enjoyed every moment.

MAJESTIC YANGTZE

Wed 25 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Wendy Wu was excellent! From start to finish everything was brilliant. All of the local guides were great and were so knowledgeable, and our national guide Sean just enhanced how amazing the trip was. Will definitely recommend Wendy Wu in the future.

Product :

Tour was excellent and I would recommend including a river cruise down the Yangtze to anyone visiting China.

Our Response

Thank you very much for your comments. It is lovely to hear that the guides made your trip even better whilst you were in China.

MAJESTIC YANGTZE

Mon 23 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

The whole tour was superbly organised from the moment we landed in Hong Kong to our departure two and a half weeks later in Beijing. We didn't have to worry about a thing. The bulk of the credit for this has to go to our fabulous Tour Guide Element Ning who was not only totally professional and worked really hard to keep everyone happy, but to his personality and rapport with the other members of the party. All our requests were catered for and nothing was too much trouble for him, he made our holiday.

Product :

The whole Tour was wonderful, but my favourite part was the four days on the Yangtze River, it was so peaceful and the boat was lovely. We upgraded our room and were very pleased that we had done so. We had lots of space and a balcony to relax on. The Pandas came a very close second. Having said all that, it really was difficult to choose as it was all superb. The food also was excellent and very varied.

MAJESTIC YANGTZE

Thu 05 Apr 18
Our Service
Excellent
Our Tour
Excellent

Service rating :

Organisation was excellent throughout and accommodation good standard.

Product :

Delivered as promised. everything went as planned.

MAJESTIC YANGTZE

Mon 13 Nov 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent service

Product :

Good tour well organised. Thanks

MAJESTIC YANGTZE

Thu 26 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

From enquiring, to booking, to the visa application assistance and the actual tour itself, we could not fault the service received from the entire Wendy Wu team. Everyone was so patient, supportive and informative. Will definitely be booking with them again

Product :

This tour allowed an excellent overview of China, such a diverse country filled with culture.. it crammed it all in to a 13 night tour.
There was enough time in each place to experience everything each location had to offer.

MAJESTIC YANGTZE

Sun 22 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent

Product :

Amazing and added to the trip

MAJESTIC YANGTZE

Sun 22 Oct 17
Our Service
Good
Our Tour
Excellent

Service rating :

Very good service.

Product :

Excellent cruise and sightseeing. Loved it all.

MAJESTIC YANGTZE

Fri 06 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

From start to finish Wendy Wu were friendly, efficient and professional regarding all aspects of the booking as well as the actual tour. We did not experience any problems at all and would definitely recommend them.
The Tour to China was amazing, well organised and good value.

Product :

The Yangtze River Cruise was excellent. Worth upgrading our room.