At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Date
Rating
Customer Review

MAJESTIC YANGTZE

Mon 13 Nov 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent service

Product :

Good tour well organised. Thanks

MAJESTIC YANGTZE

Thu 26 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

From enquiring, to booking, to the visa application assistance and the actual tour itself, we could not fault the service received from the entire Wendy Wu team. Everyone was so patient, supportive and informative. Will definitely be booking with them again

Product :

This tour allowed an excellent overview of China, such a diverse country filled with culture.. it crammed it all in to a 13 night tour.
There was enough time in each place to experience everything each location had to offer.

MAJESTIC YANGTZE

Sun 22 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent

Product :

Amazing and added to the trip

MAJESTIC YANGTZE

Sun 22 Oct 17
Our Service
Good
Our Tour
Excellent

Service rating :

Very good service.

Product :

Excellent cruise and sightseeing. Loved it all.

MAJESTIC YANGTZE

Fri 06 Oct 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

From start to finish Wendy Wu were friendly, efficient and professional regarding all aspects of the booking as well as the actual tour. We did not experience any problems at all and would definitely recommend them.
The Tour to China was amazing, well organised and good value.

Product :

The Yangtze River Cruise was excellent. Worth upgrading our room.

MAJESTIC YANGTZE

Tue 03 Oct 17
Our Service
Excellent

no hidden charges, everything was clearly laid out and fully inclusive.
brilliant national guide, Wendy, made the trip a lot of fun and informative.

MAJESTIC YANGTZE

Mon 25 Sep 17
Our Service
Excellent
Our Tour
Good

Can't fault this holiday. Absolutely everything went as planned. Although the trip is "non stop", we covered so much during our two week holiday. It has completely changed our view of China which is a beautiful and cultural country. Everybody we met during our travels went that extra mile to help and we would (and have) recommended this tour to everybody we have spoken to. Thank you Wendy Wu - a wonderful and perhaps our best holiday. Hotels, food and toilets (which I was worried about) were extremely good.

MAJESTIC YANGTZE

Wed 13 Sep 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Excellent throughout.
The national tour guide, Michelle was fantastic and worked above and beyond. The local guides were also very good, giving good information and a friendly character to all of our tours.
The sights that we saw were amazing, we couldn't have asked for more. Thanks Wendy Wu Tours for an amazing experience.

Product :

Fantastic tour. Well worth a visit.

Our Response

Thanks for your kind feedback! We'll be sure to pass it across to our local office in China.

MAJESTIC YANGTZE

Sun 13 Aug 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

Over all, the holiday was the most wonderful experience of my life.
Well organized, well thought out, hotels and river cruise faultless, tour guides very knowledgeable throughout the tour, transport throughout tour very good.

Product :

Magical, enjoyed the whole experience.

Our Response

Thanks for your lovely feedback - it's always great to hear how much people enjoy China, and we hope to have the opportunity to take you to another wonderful destination.

MAJESTIC YANGTZE

Sun 13 Aug 17
Our Service
Good
Our Tour
Good

Service rating :

Probably the best tour guides around in China
We avoided the big queues at all the sites
They gave us great seats for all the shows

Product :

Great tour you get to see a lot of China in the time spent

Our Response

Thank you for your lovely words, it's great to hear that you enjoyed your time away with us. We'll be sure to pass your feedback across to our China office, and hope to welcome you on-board a trip to Japan soon!

MAJESTIC YANGTZE

Thu 06 Jul 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

A well-paced tour seeing some fantastic highlights of China. The tour guide, Christian, could not have been more informative or helpful.

Product :

Great tour seeing the highlights of modern and traditional China.

Our Response

Thanks for your lovely review, and your beautiful photos!

MAJESTIC YANGTZE

Sun 25 Jun 17
Our Service
Excellent
Our Tour
Good

The holiday was wonderful the rep we had was great and the other 21 holiday makers that were with us in the group all got on so well I wood recommend your holidays to everyone we are looking at the brochure for next year thanks for a fantastic time

Our Response

Thanks for your lovely feedback!

MAJESTIC YANGTZE

Mon 19 Jun 17
Our Service
Excellent

Very well organised good English speaking guides

MAJESTIC YANGTZE

Tue 13 Jun 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

The organisation from pick up at the airport to drop off two weeks later was superb. I would recommend Wendy Wu to anyone, i will use them again.

Product :

4days on the ship sailing up river from the 3 gorges dam was excellent

MAJESTIC YANGTZE

Thu 18 May 17
Our Service
Excellent
Our Tour
Excellent

Service rating :

My Mother and I had the most memorable experience of China thanks to Wendy Wu tours and our National Guide Sam Gao.
The itinary for the Majestic Yangtze Tour was quite busy, however every little detail was arranged with precision and the tour went like clockwork.
The selected hotels for the tour were nice and comfortable. The breakfasts were plentyful and staff very friendly.
The coach drivers were fantastic and drove extremely well, and all internal flights were comfortable.
The local guides were extremely friendly and informative, sometimes they rushed a little but were always keen to share information and show us the sites.
Our national guide Sam was great and really looked after our group. Sam ensured everyone was clear on arrangements for the days and took pride in sharing information about China and family life, he made the tour experience really interesting. He had a great sense of humour and was always on hand to answer questions and queries. He is a true credit to Wendy Wu tours!
I would most definitely recommend Wendy Wu tours to others, the organisation for the Majestic Yangtze tour was without fault, excellent service.

Product :

The Majestic Yangtze Tour accomodated everything we wanted to see in China. There was a lot of walking involved, and early starts but it was worth getting up early to see all the sites.
A great tour route and lots of photo opportunities!

Our Response

Thanks ever so much for your feedback!

It's great to hear that you both had such a wonderful time, and we're very pleased Sam was able to compliment your experience. We'll be sure to pass your comments across, and hope to have the pleasure of welcoming you on board another Wendy Wu Tour again in the near future.

Kind regards,

Megan Hogben
Customer Care Executive

Experience

  • UK's leading Asia Specialist
  • Over 19 years of experience
  • Friendly, knowledgeable regional specialists
  • Experienced English speaking tour guides

Peace of Mind

  • Everything's included in the price
  • Award-winning service
  • Carefully planned itineraries
  • Fully ABTA and ATOL protected

Don't just take our word for it

  • 4.7 out of 5 Customer Product Satisfaction
  • 4.7 out of 5 Customer Service Satisfaction
  • Gold Award Feefo Accreditation
  • feefo reviews

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