Helpful and knowledgeable service thank you. Cheryl was fantastic, went the extra mile to get us the information we needed so that we could make an intelligent. This will be our second Wendy Wu trip having just had a wonderful Grand Mekong Odyssey vacation with them. Without doubt, very impressed with every aspect of their operation.

Great tour. Very busy but well organised. Had great tour guides in Vietnam and Cambodia.
Both countries are full of amazing history, buildings and most importantly people. Very welcoming.

This was our first trip with Wendy Wu.
It was an excellent experience and we covered everything listed in the itinerary as well as some extras!

The local Tour Guides faultlessly organised everything on time, from hotels to coaches, cruises, internal flights, railway journey, local restaurants, attractions and much more.
It was lovely to have meals out in local restaurants and enjoy the delicious Vietnamese & Khmer cuisine.

We really enjoyed the 2 night cruise on Halong Bay which enabled us to go kayaking, rowing around floating village, exploring Sun Sot Cave & Titop Island etc.
The 7-night Victoria Mekong cruise was also immensely enjoyable, with a comfortable, spacious balcony cabin, excellent polite crew & delicious meals. The shore excursions gave us a unique opportunity to interact with local people and see their authentic culture. The BBQ on the Sun Deck and the bridge visit, as well as silk painting and traditional dance performances & other activities added to the enjoyment.
We were amazed at the varied forms of transportation we experienced, including kayaking, rowing, cyclo tours, Tuk Tuks, Dragon boat cruise, e-buggies and a sunset cruise in a sampan on Angkor Thom moat!
Angkor Wat / Ta Prohm / The Bayon were also amazing visits.
The meeting with a war veteran & the Cu Chi tunnels in Saigon were particularly memorable as well as Phnom Penn Royal Palace & the deeply moving "Killing Fields" visit.
We have taken away so many wonderful memories.

A very full on trip but most interesting. Lovely Vietnamese & Cambodian people and thoroughly enjoyed both countries. Wendy Wu’s itinerary was rich in history and culture, and our guides were wonderful. On a negative note, our Halong Bay 2-night cruise was disappointing; the waters were polluted with plastics, wood, cardboard, etc., and the cruise company should have been aware that the so called beaches that we visited were strewn with debris.

Wonderful holiday. Great guides, amazing food and excellent accommodation. Kim, our guide in Vietnam went over and beyond his role in creating the perfect insight into his country. The crew on the Victoria Mekong were just delightful and helpful, particularly in helping us oldies climb up the river bank! Sokly was equally efficient and knowledgeable in Cambodia. Halong Bay trip was disappointing. The beach we went to was surrounded by litter. One night would have been sufficient. Much better to have had three nights in Hoi An.
One criticism was the bad timings on the day we disembarked the boat in Halong Bay. Our flight from Hanoi was 8.00pm. We spent several hours hanging around at the airport. And the meal we had there was the worst one of the whole trip.
Loved the variety of activities which were organised for us and the efficiency of how everything went to plan. (Which is why the above day stood out).
Thank you Wendy Wu!

The tour was amazing. We had a great group and 2 amazing guides. The cruise on the Mekong was a highlight and the crew of the Victoria went way above what was expected of them. Vietnam and Cambodia are amazing countries and I would recommend anyone to go there...and this tour was a great way to see them.

Accommodation was very good throughout.
Organised trips were good although I feel a couple of day's too much was Organised leaving little free time to explore individually.
Due to time constraints sometimes it was a taste of, rather than an indepth visit of somewhere.
Although all inclusive, all meals except breakfast were set menu's, which means you get to enjoy local food, however no choice of what you have
There were some real highlights and I feel good value for money. Definitely head off with a sense of adventure and a sense of humour and enjoy the journey.

The cabin was a good size and staff were excellent. The meals were well prepared if a little repetitive. The crew always made sure we were well looked after.
As an aside, the crew did all they could to make the cruise pleasant but there isn’t actually that much to see or do in the delta. This is a matter for the tour organisers and in no way reflects badly on the stay on board.

An all together good and positive experience. Your agent was friendly, courteous and knowledgeable.

We totalled enjoyed the trip and all the knowledge the guides gave us.
However the coach we had in siem Reap was not up to standard as the other coaches we had in Hanoi , Hoi An, Hue and Saigon.

Everything excellent

we are both very happy with the holiday, the organisation was very good, the guides used were all excellent. the only thing we would say about the holiday in a negative way is that in the brochure it says the holiday is classed as comfortable, we and several others on the tour with us thought it was more strenuous than we expected. having said that we are glad we have done it and would recommend it to others

Would have been 5 if less hectic schedule for 70 year olds and better food.

Service rating :

It was well organised in relation to Guides and Itinerary. However, information on such as the Temples in Cambodia needs to be summarised as all our group (8) hit saturation point long before the guide had finished talking! We found the food good and varied (we liked the idea of different restaurants every day). The Mekong Boat Trip stood out as our favourite. Marc (in charge of the excursions and on board entertainment) was excellent.

Product :

As stated on the previous page, this was our favourite part of the holiday. On a comfortable boat with lots of cabin space, excellent food and a very efficient laundry service. Staff were friendly and helpful.

Service rating :

WW were very late issuing final details for holiday. We had to chase these a number of times.The itinerary and documentation was finally issued with less than a week before departure.
We were not informed that there would only be six people in total on the tour prior to leaving. We had travelled with Wendy Wu before and had enjoyed the company of fellow like minded travellers. The fact that there were only six people on the tour meant that there was no national guide and we had to travel in a cramped mini bus for up to seven hours on occasions. Being reasonably tall I was not able to easily see out of the window of the bus due to the headroom. The remainder of the travellers were of an age that found it difficult to access the bus , again due to the headroom.
The actual tour itinerary, quality of food,accommodation and destinations were excellent. The local guides did everything to make the holiday as enjoyable as possible and really looked after us.
Overall we really enjoyed the holiday but were disappointed to find that we were restricted to the company of four other travellers and not to have a national guide. Had we known this at the time of booking we would have reconsidered the holiday.

Product :

The overall holiday, including the cruise on the Mekong was excellent.The Pandaw Cruise line was faultless. As previously stated the negative side was the limited number of fellow travellers and the resulting mini bus transport