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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Mongolia & Naadam Festival

Wednesday 29 May 2024
Overview Rating:
Our Service: Excellent
I had excellent help from Andrew when I needed information about the trip I wished to book. We then went to the Little Aston day and booked the holiday. Without Andrew’s help this would not have been possible.

Mongolia & Naadam Festival

Thursday 07 Dec 2023
Overview Rating:
Our Service: Excellent
The tours they provide have packed itineraries with knowledgeable national guides to provide the best experience ever. Food and accommodation is excellent.

Mongolia & Naadam Festival

Friday 01 Dec 2023
Overview Rating:
Our Service: Excellent
Very helpful provided me with detailed information
Good advise regarding flights excellent value for business
Flights
Looking forward to my holiday

MONGOLIA AND THE NAADAM FESTIVAL

Tuesday 31 Jul 2018
Overview Rating:
Our Service: Excellent
The guide and drivers were amazing. The experience of the Ger camps and the beauty of Mongolia is indescribable

Our Response

Thank you for your wonderful 5* review!


We are delighted to hear you enjoyed the "Mongolia and Naadam Festival" tour and that your guides and drivers we helpful and informative throughout your journey.


We hope you have come away with some incredible memories of the breath-taking scenery of this amazing country that will last for many years to come!

MONGOLIA AND THE NAADAM FESTIVAL

Thursday 11 Aug 2016
Overview Rating:
Our Service: Good
Our Tour: Excellent

Service rating :

Very well looked after, but language a slight issue

Product :

Detailed questionnaire to follow

YOUR BOOKING EXPERIENCE

Wednesday 25 Nov 2015
Overview Rating:
Our Service: Excellent
As ever Wendy Wu delivers! A first class tour superbly organised on every level. An excellent guide who ensured our total satisfaction.
'Land of the Blue Sky' is indeed unlike anywhere else, a must for any adventurer. Scenery from mountain to steppe to desert, the thrill of the Naadam Festival opening ceremony and the warm welcome from the nomadic families with their herds.
This was my second visit to Mongolia such were my very fond memories!

Our Response

Welcome back after yet another fantastic adventure with us on the Mongolia and Naadam Festival tour! We truly thank you for your on-going praises and support.

We are also gratified to hear that you have had such a great time - evident from such a poetic summary written to exemplify your time in Mongolia once again.

Looking forward to receiving great pictures of your time away and wishing you a fantastic trip on your next tour booked with us on the Harbin Snow & Ice Festival tour in February!

Kind regards,
Shanice

MONGOLIA AND THE NAADAM FESTIVAL

Saturday 01 Aug 2015
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

I have completed a weitten survey and sent it recently. Please refer to that.

Product :

I have completed a weitten survey and sent it recently. Please refer to that.