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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Thailand Highlights

Saturday 14 Mar 2020
Overview Rating:
Our Tour: Good
The tour was very enjoyable. However, I was given the wrong information about certain aspects of the tour prior to going. No visa was required for our trip into Laos or passport photo.
The guide was friendly and helpful, but not good at providing knowledge of Thailand or its traditions. There was also a lack of detailed information about the arrangements for certain trips. And too many visits to markets!
In general the food was very good and the hotels nice and comfortable. We did a lot and saw a lot.

Thailand Highlights

Tuesday 03 Mar 2020
Overview Rating:
Our Tour: Excellent
A well planned tour with took in some excellent places and sights. Hotels were to the standard expected, and some exceeded. Our tour guide, York, was superb - very knowledgeable, informative with a great sense of humour. Would certainly recommend.

Thailand Highlights

Monday 02 Mar 2020
Overview Rating:
Our Tour: Good
Good well balanced holiday with ample time to see attractions.

York, our guide was informative and at times funny.

The use of 5 minibuses meant that the guide had less opportunity to give information to the whole group.

THAILAND HIGHLIGHTS

Thursday 06 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

We loved the full itinerary with York throwing in a few little extras like stopping in a field to watch the farmers harvesting rice and thenbeing offered a chance to have a go.

Product :

Good vallue for money with so much packed into the itinerary and good flights

THAILAND HIGHLIGHTS

Thursday 06 Dec 2018
Overview Rating:
Our Service: average
The group was too big and the tour included far too many markets and temples. Not enough time at various locations to relax and far too much travelling on both coaches and minibus’s. Everything very rushed, arriving at hotels late and going straight for dinner.

THAILAND HIGHLIGHTS

Wednesday 05 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

I was very pleased with the tour leader and the day to day program.

Product :

Satisfied from start to finish.

THAILAND HIGHLIGHTS

Sunday 08 Apr 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Outstanding in everything! Lovely itinerary, excellent tour manager and guide

Product :

On the surface, perhaps a more expensive holiday but then when you consider all that's included it becomes very good value