At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
You can also read more reviews about Wendy Wu Tours on TripAdvisor.
Just to be clear about my rating - what brought it down was the pre-departure service. Very unsatisfactory for a proclaimed high end travel operator. Unclear literature which as a result, caused great inconvenience and significant additional expense to me. I wondered if they were unprepared to compromise because the tour was not full - extremely unusual for tours to Japan during spring blossom season.
The tour itself, largely due to the knowledge, personality and service of our tour ****** was nothing short of wonderful so five plus stars for the tour. There are competitors out there who would provide better service, excellent tour guides and comparable itineraries, probably at a much more reasonable price, so I will not be using Wendy Wu again.
We were able to understand the Japanese culture both the traditional and the modern so much better after the trip. We watched Sumo wrestling played tradition drums and stayed in a bhudist monastery among many activities. On the other hand we went to a robot restaurant and went on the bullet train. The guide showed great initiative in catering for the needs of quite a diverse group of people.
Thanks for your great feedback - we're delighted to hear that you enjoyed your tour!