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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Ultimate South America

Sunday 12 Nov 2023
Overview Rating:
Our Tour: Excellent
It was more than a holiday, better described as the Adventure of a lifetime, where each and every one of us was supported throughout by an excellent Wendy Wu Guide, Corina Duran.

Nothing was too much trouble for her, she was always so cheerful, and, besides sharing her extensive knowledge and experience of South America, was constantly looking out for each and every one of us in our group of 17.

When some of us became ill Corina was there to help and advise in every way possible, a real mother figure as well as being a true companion. She treated us all as one large family.

Corina really made the trip so enjoyable for us all.

Ultimate South America

Wednesday 23 Aug 2023
Overview Rating:
Our Tour: Excellent
Fantastic experience from start to finish. Quite hectic but needed to be in order to cover the sheer number of places and things to see.

Our Response

Brilliant to hear, Terry. Our Ultimate South America is a fast paced tour visiting all the major highlights of South America. Glad you had a fantastic experience! Jimmy

Ultimate South America

Sunday 13 Aug 2023
Overview Rating:
Our Tour: Excellent
From start to finish we experienced a wonderful holiday/expedition.

Our national guide, Corina Duran, was exceptional, she was very knowledgeable, enthusiastic and helpful, looking after us for all 28 days.

People have been asking me about my standout experience and I tell them that there are too many to choose just one.

I do think people need to understand that the tour can be quite arduous with the altitude and early starts. The early starts were usually to beat the crowds or see the sites at their best but a relaxing holiday it was not! That said a great adventure that I would highly recommend

Our Response

Thanks so much for taking the time telling us how much you enjoyed your holiday. I've spoken to Corina and she was delighted to hear your comments. Look forward to you travelling with us again. Jimmy

Ultimate South America

Wednesday 23 Nov 2022
Overview Rating:
Our Tour: Excellent
It was good to have a Tour Manager - Corina - throughout the whole holiday, from arrival to departure. She was outstanding, showing an extensive knowledge and she was dedicated to making us all well-looked after and showed excellent attention to our specific dietary requirements. The holiday was a whole series of iconic visits/views: Machu Picchu, Lake Titicaca, Uyuni Salt Flats, Atacama Desert, Flamingos in the wild and in close proximity, geysers, sad Santiago, extensive Argentinian wine-tasting with a meal to match the excellence of them, Argentinian Tango (!!!), Gauchos on the Pampas, the stunning Iguazu Falls, the iconic Copacabana Beach, Christ the Redeemer and Sugar Loaf Mountain. We were SO privileged!!

Ultimate South America

Wednesday 09 Nov 2022
Overview Rating:
Our Tour: Good
Overall it was very good and our tour manager Corinna outstanding. I was advised to go a day early to be in time for the opening dinner on day one but was not met at the airport and others arrived too late for the dinner to go ahead anyway. Lunches and dinners in my printed itinerary for the first two days were not provided.

The hotels and meals were very good on the whole and all the flights and transportation worked very smoothly. The exception was the catamaran which was out of service on Lake Titicaca and we went to the island and had lunch on a smaller vessel and then had a long coach journey to overnight on the catamaran which was not prepared for us in terms of food and drink and baggage handling, there was no safe way to board and no security at night. The trip on the reed boat was moved to that side of the lake.

In country tour guides varied with very good ones in Bolivia and Chile and at the Iguazu falls and Rio de Janiero but the guide in Mendoza was flippant, not fluent in English and abandoned us at the airport. The guide in Buenos Aires and the Pampas just could not stop talking.

There were days when we had breakfast, lunch and dinner which was too much and others when we just had breakfast and the meals could have been better spaced out.

The trip was full of highglights Machu Picchu, Ollantaytambo, blue train, Cusco, Salar de Uyuni, San Pedro De Atacama. desert, Moon Valley, Valparaiso, Maipu Valley, Buenos Aires, Pampas, Iguazu falls and Rio. We spent one day too long in Mendoza and not enough time in Rio.

I would recommend the trip but as it was the first one post the covid cancellations there were several things that could be improved and tightened up

Ultimate South America

Saturday 21 Mar 2020
Overview Rating:
Our Tour: Excellent
We were hoping this tour would be the holiday of a lifetime and it certainly was. Our guide, Corina, was fantastic and evry country we visited had something special.
FANTASTIC