At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
You can also read more reviews about Wendy Wu Tours on TripAdvisor.
The whole tour was well organised and excellent value. In particular the national guide Kai was excellent and his description of life in china and social attitudes and developments was excellent. He went out of his way beyond his expected duties and responsibilities.
A well organised tour. Annoying feedback form.
Thank you for your 5* review!
We are delighted that your tour was organised and that Kai keep the tour moving smoothly. It's also great to hear that he went out of his way for the group and was informative and gave a good account of life in China.
We are sure you have made some wonderful memories during your trip, and hope that you will book again with us in the near future.
Brilliantly organised.Expert guides and amazing arranged and optional tours
Excellent in every respect. would award 10 stars if I could!!
Thank you for your 5* review!
We are delighted that you had a brilliantly organised trip and we are so glad that you thought our guides were expert in their knowledge. We are glad that your tour ran smoothly and hope that you will book another tour with us again in the future.
Fantastic tour guides, decent hotels, good food and insights into the Chinese way of life - as well as seeing some of those real bucket list destinations. Wendy Wu take all the hassle away by arranging your visa and flights.
Said it already. Great service but the trip was really made by our amazing guide, Jason.
Thank you for your lovely review!
We are thrilled that you had a fantastic tour, and that you had great guides, food and accommodation! It's also amazing that you got to see some real bucket list destinations! We are so pleased that we were able to help you book your tour and take away the stress and hassle of arranging your flights and visa documents. We are glad you had a wonderful time and hope that you think of us when booking your next tour!
Excellent planning and organisation. Very good local guides and first rate national guide.
Good organisation and trip well planned. Fitted in a great number of diverse experiences. It was a perfect choice for first trip to China. Thoroughly enjoyed it from beginning to end.
Thank you for your 5* review,
It's fantastic to hear that you enjoyed your trip and thought that it was well planned and organised. Especially as it was your first trip to China, we are so glad that you enjoyed the tour and all the different experiences that were included. We hope that you have made some wonderful memories and hope that you will book another tour with us in the future.
Very well organised tour, both as regards getting my China visa and also on the tour itself. Gave good detailed pre-tour information, but unfortunately that didn't include the fact that Google doesn't work in China, so an Android smartphone becomes a phone that can take pictures, and your gmail is inaccessible unless you have a VPN. Android tablets are probably similarly affected.Tour Leader was REALLY good. But other staff at airports dealing with transfers weren't so good.
Good value for money considering all meals were included.
Thank you for your review!
We are pleased to hear that you enjoyed your tour, and you were pleased with your tour guide.
We understand that our Customer Care team have been in contact with you in regards to your concerns, and will respond to you in full at the earliest opportunity.
We had a superb holiday experience from Wendy Wu tours. We went on the Wonders of China tour and were members of Gary's family. This was what our national rep was called. He was super, friendly, funny and so welcoming going way beyond what we expected of a tour rep. We were also very impressed with all of the local guides. They did everything they could to make our holiday pleasant. Its definitely full on with quite a few early starts. The food in all the restaurants was in most cases excellent but never poor.
One of the most impressive features of the service was the superb level of organisation. Transport, hotel check-in & out, the transfer of the luggage to the airports so we didn't have to worry about anything.
Gary dedicated all his time to his family' to ensure that everyone was happy. He often went the extra mile assisting members of the group by accompanying them to chemists to purchase the correct medication.
He always took time to answer queries, explain facts and sort problems out all of which he did with great patience and friendliness. All in all the group we were with were super and Gary made our tour truly memorable
Thank you for your 5* review!
It's brilliant that you had a superb Wonders of China tour with us and that Gary made the group feel like a family.
It's great to hear that he was friendly , welcoming and informative throughout your tour and that he went above and beyond for every member of the tour group. It's also fantastic that you enjoyed all the food and transportation and that Gary ensured the tour ran smoothly and seamlessly. We are delighted that you had a memorable tour and hope that you will remember us when coming to book your next holiday.
The National guide, Gary, was brilliant. So helpful,always available and nothing was too much trouble. All arrangements worked well pity about the weather!!
We’ll organise from the moment we arrived ,Our Guiide Jay was available 24 seven if needed,Very knowledgeable funny and approachable .Local Guides were good .You for filled our dreams of seeing China!!!!! Recommend you to anyone especially Jay
Thank you for your 5* review!
We are thrilled that you had a magnificent time! It's great to hear that your guide Jay was informative, funny and approachable! It's also brilliant that you would recommend our company to others! We are delighted that you had a holiday of a lifetime and we hope that you will book again with us in the future!
Fabulous trip to China. Saw lots of places I’ve always dreamt of visiting and I was not disappointed. Our guide,Katherine looked after us so well and made our trip stress free. Wendy Wu are great and I’d recommend them to anyone.
Saw all the highlights I’d dreamed about in one trip. Brilliant
Thank you for your brilliant review!
We are thrilled that you had a fabulous trip to China and that you got to see places that you had dreamt of! It's also great to hear that our guide Katherine looked after you and made your trip run smoothly. We are delighted that you would recommend our Company and hope that you will book with us again in the future.
Everything was well organised, and where changes needed to be made locally they were done without any issues.
Includes all the main things to see in China
Yes I would recommend them. Lucky with Edward our tour manager who was very organised. One or two of the trips should have been left out but overall a good selection to give us idea of China
very organised and well run
Thank you for your positive feedback.
We are glad to hear you overall enjoyed your tour and you were pleased with Edward throughout.
We thank you for your recommendations. Please be assured your comments have been acknowledged and taken on-board.
The holiday booked with Wendy Wu Tours was an excellent visit to some of the iconic Chinese holiday sites. All aspects of the tour’s planning and organisation was very good and we encountered no problems with transport around the country (there were five internal flights). The hotels chosen for us to stay in were good and suitable for our needs. Food provided was plentiful although tended to be a bit bland and repetitive after a fortnight but not to the point where it was a problem.
Thank you for your 5* review!
We are thrilled you thoroughly enjoyed your tour of China!
It is lovely to hear you got to see some of China's spectacular sights, and we hope you have returned home with some wonderful memories of this ancient country.
We would be honored to welcome you on-board another Wendy Wu Tour in the future - whether you choose to return to China or any of the other amazing destinations that we offer.
A really well put together tour, packed with visits to attractions, well managed by the national tour guide. Good hotels in the main.
Great value and well managed service on Website and by email
Thank you for your review!
We are pleased you enjoyed your tour of China, and hope you have returned home with some fond memories of this wonderful country.
Would definitely travel with Wendy Wu again. Excellent guides throughout tour.
Quality experience and sightseeing
Yes it was a marvellous trip, with very good guides and would recommend your company to friends.Something new and exciting at each city.
Easy to understand and advice always at the end of a phone
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