Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Wonders of China

Friday 15 Aug 2025

Overview Rating:

Our Service: Excellent

Excellent communication from Natasha,she answered all my queries quickly,so we booked .

Wonders of China

Saturday 09 Aug 2025

Overview Rating:

Our Service: Excellent

Matt was helpful and knowledgable. Our first impressions are very positive.

Wonders of China

Friday 08 Aug 2025

Overview Rating:

Our Service: Excellent

Very helpful operator who managed to answer all my questions/queries. I received confirmation of my booking before the end of the day. Thank you

Wonders of China

Sunday 27 Jul 2025

Overview Rating:

Our Service: Excellent

I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Our Response

Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Wednesday 16 Jul 2025

Overview Rating:

Our Service: Excellent

Always helpful and friendly. Took notes of my requirements re flights when they are released

Our Response

That's great to hear, Andrew and do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 14 Jul 2025

Overview Rating:

Our Service: Excellent

Clarity and exciting.

Our Response

That's lovely to hear, thanks so much for your review. Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 13 Jul 2025

Overview Rating:

Our Service: Excellent

I had a few questions and my call was taken by a really cheerful, friendly person who was able to answer my queries. I made my decision later in the day and phoned to make my booking and spoke to the same person. The booking was made and confirmed by email straight aways. I have full confidence that I have made the right choice as everything is covered. They even sort out the visa.
I just have to wait for the holiday which is many months away.

Our Response

Arti was the staff member you spoke to and she was delighted to read your feedback. We bet your holiday will come around much quicker than you think, but please don't hesitate to get in touch if you have any questions. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Thursday 26 Jun 2025

Overview Rating:

Our Service: Excellent

Started booking a holiday and the offer code did not work so phoned reservation line and the issue was sorted out straight away. Staff are very knowledgeable and helpful.

Our Response

Glad we were able to resolve that for you. Do let us know if you have any questions about your tour. Wendy Wu Tours.

Wonders of China

Tuesday 17 Jun 2025

Overview Rating:

Our Service: Excellent

Very straightforward process on line and detailed email received concerning my booking. Good start!

Our Response

Glad to hear everything went well at the booking stage. Do let us know if you have any questions about the tour. Kind regards, Jimmy, Wendy Wu Tours

Wonders of China

Wednesday 11 Jun 2025

Overview Rating:

Our Tour: Excellent

Very well organised and our guide Amanda was a true asset to the tour. All the local guides too were very helpful and informative too

Our Response

Thanks so much for your feedback, we often get wonderful feedback about Amanda and she will be delighted to hear your lovely words. We do hope you will travel with us again. Kind regards, Jimmy, Wendy Wu Tours

Wonders of China

Tuesday 10 Jun 2025

Overview Rating:

Our Tour: Excellent

Really excellent tour. Visited all the iconic sights and places in China. Covered an amazing area of the country helped by bullet train and internal flights so this tour didn’t feel as strenuous as tours I have been on before with other operators. Wendy Wu and our lovely Chinese guide were extremely organised. I think China should be on everyone’s bucket list and I would have no hesitation in recommending Wendy Wu as the best company to travel with. Good standard of hotels and restaurants. Great value.

Wonders of China

Monday 09 Jun 2025

Overview Rating:

Our Tour: Excellent

Excellent tour with Amanda a very caring guide

Wonders of China

Sunday 08 Jun 2025

Overview Rating:

Our Tour: Excellent

An excellent touring holiday highlighting the many interesting facets of this very impressive country. As always Wendy Wu provide a very thorough, comprehensive guide through China by air, boat, bullet train, coach and on foot.

Wonders of China

Sunday 01 Jun 2025

Overview Rating:

Our Tour: Excellent

Value for money. Excellent tour. Really full itinerary and extremely well looked after. We had an amazing tour guide known as Eddie Lau, he looked after us so, so well. Everything was so well organised and efficient. We were fed well and went to all sorts of places. The hotels were of good quality. Would use Wendy Wu again.