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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Japan by Rail

Sunday 26 Apr 2026
Overview Rating:
Our Tour: Excellent
We enjoyed every aspect of this tour. It was expensive, but the hotels and meals were excellent. We experienced so many things we would never have done on our own. The guide was knowledgeable and nice. She shared stories of everyday life in Japan. It was great. We recommend this tour very much.

Japan Uncovered & Okinawa Beach

Thursday 23 Apr 2026
Overview Rating:
Our Tour: Excellent
A great introduction to Japanese sites, history and culture.

Japan by Rail

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
Such an amazing tour of Japan with a fantastic guide.

Bullet trains, castles, cherry blossom 🌸 , shrines, temples, cities, coast and countryside. We really did see it all! Great experiences from fan painting to sushi making, carving sake cups and Japanese calligraphy.

What a wonderful adventure with a super group of fellow travellers.

Best of Japan

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Very informative and helpful advice. Will contact me again in due course to book the flights. Felt

Japan & the Scenic South

Tuesday 21 Apr 2026
Overview Rating:
Our Tour: Good
Well organised and informative tour with excellent tour guide Okasan outstanding. Hotels reasonable standard.
Evening set western style food menu at Hotels poor, particularly at Washington Hotel Tokio. However, non hotel restaurants for both lunch and evenings to experience Japanese style menu very good.

Japan by Rail

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Very friendly

Best of Japan

Monday 20 Apr 2026
Overview Rating:
Our Tour: Excellent
What a great tour of Japan. Very interesting including many of the must see sights with a detailed explanation of the culture, and many samples of the extensive range of food.
Very well organised.

Ancient Empires of China & Japan

Saturday 18 Apr 2026
Overview Rating:
Our Tour: average
The logistics worked well. The food was excellent. The national guide in China was very good. The local guides were good and well meaning but talked continuously on the bus journeys...not appreciating when people were tired and needed quiet.

The tour was very intensive with long days into evenings on the go with no time to refresh. Some down time needs to be built in, especially on such a lomg tour.

Ancient Empires of China & Japan

Saturday 18 Apr 2026
Overview Rating:
Our Tour: Excellent
The most fantastic trip across parts of China and Japan. Worth every early morning start.
Highly recommended.

Japan by Land & Sea

Friday 17 Apr 2026
Overview Rating:
Our Tour: Excellent
Did Japan by land and sea and it was amazing. It's full on but the places we saw were both fascinating and stunning. A fabulous experience enhanced by an excellent guide. Would highly recommend.

Japan Uncovered

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
A fantastic experience with an excellent guide (Noriko) in a beautiful country we can learn so much from. Japan Uncovered was full on and had to be to cover the distance and sights witnessed, that said, a bit more free time, especially in the cities could have enhanced the experience.

68702

Wednesday 15 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic trip to Japan (Jewels of Japan), great organisation, excellent tour guide and a brilliant holiday.

Japan Uncovered

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Good
We had a great time in Japan.Our guide was a gem and certainly made the trip a bit more special .
Hotel experiences were mixed. This also was the same with some meals.
The cost was high and I felt a bit more value for money was required. Maybe an odd excursion over and above the planned excursions would be a bonus .
Loved Japan and the people.
Early part of the holiday we did see 1 or 2 too many shrines .

Our Response

Thanks for your helpful review and I'm really glad to hear you had a great time in Japan overall. It's such a wonderful country, and the people really do make it special.
I'm thrilled your guide was a gem and helped make the trip even better. That means a lot to us.

I've also taken your feedback on board about the mixed hotels and meals, that's not the consistent experience we want you to have, so I'll make sure the team looks into this. And I take your point about value for money, especially when you've paid a fair amount. The idea of adding an extra excursion or two above the standard itinerary is a really good one; I'll pass that on.

On the shrine front… yes, I can see how a few too many early on might feel a bit repetitive! We'll bear that in mind too when planning future Japan tours.

Lovely to hear you loved Japan and its people and thank you again for being so fair in your comments. It really helps us improve.

Best wishes,
Jimmy, Wendy Wu Tours

Japan Uncovered

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
Absolutely amazing holiday Japan is beautiful and amazing country..definitely worth a visit.....clean spotless. Japanese alps are amazing Mount fugi stunning, history,culture, general atmosphere...have to go....

Our Response

Thanks so much, what a fantastic review to read. I'm genuinely delighted you had such an amazing holiday.

Japan really is a beautiful country, and you've summed it up perfectly: spotless, stunning scenery, plus all that incredible history and culture. It's hard not to fall in love with it.

Really glad you enjoyed the atmosphere too, that's something special that's hard to put into words until you've been there.

Thank you for recommending it so enthusiastically. Hopefully we'll see you on another Wendy Wu adventure before too long.

Best wishes,
Jimmy, Wendy Wu Tours

Japan Uncovered

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Good

Our Response

Many thanks for your four star review. Much appreciated, Jimmy, Wendy Wu Tours.