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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Classic China

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: Excellent
Our guide Chloe made the holiday. She was always going the extra mile to ensure everyone was looked after. We saw many of the major attractions. The tour ran very efficiently and enjoyable. It showed how tours should be done.

57

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: Excellent
We were happy group, a lady might complain a lot, ignore her.

Best of Mongolia

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: average
I expected an action packed holiday but the majority of our time was spent travelling between Ger camps.
Some of the itinerary was not included in the tour, very little chance to meet with local artisans or local markets as promised. Two whole afternoons in the Gobi desert were spent without any itinerary and very little activity in the mornings.
Shared bathroom facilities in the basic her camp were actually communal shower blocks and toilets.
The visit to see the takhi horses was a bit of a let down as they could only be viewed through binoculars, most cameras were not sophisticated enough to take photographs.
I paid £140 for an early hotel check in and discovered other clients had not paid but were able to have an early check in. When I asked for a refund from Wendy Wu they did their best to avoid the refund but finally gave me the story that at the last minute before departure the operations team had decided no fee was payable and I could therefore have my refund. Strange that it took me 1 phone call and 3 emails to get satisfaction.
Therefore with regret I would not recommend either the company nor the holiday.

China: The Big One

Tuesday 06 Oct 2026
Overview Rating:
Our Tour: Good
Good value for money, from the hotels we stayed at to the places we visited. Very comprehensive tour that provides a good taste of the many contrasting areas of China. The only reason I give 4 stars instead of 5 is because I think this holiday should be graded at fitness level 3, not 2.

Treasures of the Baltics

Tuesday 06 Oct 2026
Overview Rating:
Our Service: Excellent
Service was fast and efficient
The agent Matt Mears called back very quickly with all the necessary details.
As always tour covers lots of interesting plaProfeces and sights.

Angkor to the Bay

Tuesday 06 Oct 2026
Overview Rating:
Our Service: Excellent
easy to make a booking over the phone Time was taken to make surre i got what i wanted and to make necessary flight availability checks at the time to confirm details

Gems of China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
Good Knowledge of the product and very helpful

Majestic Yangtze

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Fantastic tour. We loved every minute of it. Our tour guide Amanda was out of this world. Beautiful places to see and wonderful food. Made welcome every we went.
My only complaint was the river cruise boat. The rooms snd bedding got very damp. So must so a lot of us ending up with coughs. I had to go yo my GP when I got home. Chest infection.
Saying that, it will not stop my going on another trip again

Ancient China

Monday 05 Oct 2026
Overview Rating:
Our Service: Excellent
The person that took the booking for a holiday over the phone to China was very helpful and explained everything so I could understand. Thank you very much for all you help Charles

China: The Big One

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Our 28 day trip to China with Wendy Wu was outstanding in always. The content of the itinerary was very well put together, although full on everyday we did have plenty of time to relax and enjoyed very scenic train journeys. The organisation pre and during was excellent in addition our national guide who was with us throughout is an exceptional person who looked after us in every way, Maya is a huge asset to the Wendy Wu team and was a major factor in the success of our trip.
The tour itself covered many many national attractions, parks and monuments with cultural add ons, in addition we attended several evening shows which were spectacular, colourful and thrilling. The hotels and food included were all very good, well placed hotels, very clean, big bedrooms with perfect bathrooms, excellent quality linen and towels. The “Chinese Banquets” we received most days offered a huge verity of tasty dishes and good selection of vegetables, gluten free options were available although Shanghai was difficult.
China felt very safe and our travelling throughout saw no problems, our coach drivers were friendly and excellent, driving safely in a very busy country.
We would certainly recommend Wend Wu and hope to travel with them again soon.
.

Ultimate China

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday to China that rocked all the boxes and more. Would recommend this holiday if you really want to see China, and all its sights from walls to Pandas and temples to rivers, this trip has it all.

China Delights

Monday 05 Oct 2026
Overview Rating:
Our Tour: Excellent
Hectic but we covered so much it was fantastic, the local guides were very knowledgeable and our trip guide took great care of us.