Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Majestic Yangtze

Monday 04 Aug 2025

Overview Rating:

This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience.

68672-PRE

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

Exactly what I expect from Wendy Wu - Professional, informative, friendly.

China: Winter Wonderland

Thursday 15 Jan 2026

Overview Rating:

Our Tour: Excellent

The whole holiday was superb. A special mention to our main guide, George, who was very informative and helpful to all our needs.

Christmas Beyond the Brahmaputra

Thursday 15 Jan 2026

Overview Rating:

Our Tour: Good

I’ve already completed this survey

Inspiring India

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

Great customer service. Provided just what I was looking for. Explained all the options and no pressure.

Japan Uncovered

Thursday 15 Jan 2026

Overview Rating:

Our Service: Good

Being digitally challenged excellent support to complete the customer portal information`Thanks`

China Uncovered

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

India by Rail

Wednesday 14 Jan 2026

Overview Rating:

Our Service: Excellent

Absolutely stellar service from Joe D, exceptional advice and listened to us about what was important on the two big trips we wanted to consider. We looked online first and saw what we quite liked but then he suggested a different option we hadn’t considered for both India and SE Asia, which have ticked every box. Just about came in on budget whilst delivering far more than we thought we could achieve, he wasn’t pushy, just super helpful and offered great advice. We have looked at a great number of tour companies supposedly specialising in these areas but all “told us” what we should do which didn’t hit all (or even some) of our wishes mostly by pushing what they wanted to sell and not listening properly. Wendy Wu and Joe ticked every box and even as highly experienced and mature travellers I don’t think we’ve ever received such good service, I would highly recommend you give them a try and ask for Joe D. Happy travels!!

Singapore to Bangkok by Rail

Tuesday 13 Jan 2026

Overview Rating:

Our Service: Good

China: Winter Wonderland

Tuesday 13 Jan 2026

Overview Rating:

Our Tour: Good

harbin is what I really wanted to see and it didn't disappoint
as for the rest it was good as were the guides.

Angkor to the Bay

Tuesday 13 Jan 2026

Overview Rating:

Our Service: Good

I was able to find the information needed.

However, online prices shown is misleading when discounts for both '2-person' and 'single person' are shown on the website. When the 'single-person' button is ticked the non-discounted price goes up compared to that which is displayed when '2-person' button is ticked.

Majestic Yangtze

Tuesday 13 Jan 2026

Overview Rating:

Our Service: Excellent

This will be my second visit using Wendy Wu couldn’t fault nothing excellent this one I am a solo had my loving husband sadly passed away

Wildlife of India

Tuesday 13 Jan 2026

Overview Rating:

Our Service: Excellent

Arti has been really helpful with my latest booking. Giving me time and space to make the right holiday choices.
I have now booked 4 trips with Wendy Wu for the following reasons;
First trip to Borneo was faultless. The tour director Wayne created a memorable trip for all of us, and a year on, all of us remain in contact. The mix of restaurants/cafes chosen was just right , the food was good everywhere. Wayne was calm and professional in all situations and as a result I felt confident to go ahead and book further trips.
Nikki in the flights department has been exceptional, re my trip to Indonesia. She has delivered a personalised service for a very fair and reasonable price.
Overall I would say Wendy Wu has got it right on every level; varied tours, good quality accommodation and meals, backed up by an approachable back office that treat you fairly and give good value for money.

Japan Uncovered

Monday 12 Jan 2026

Overview Rating:

Our Service: Excellent

Jo was a extremely polite mannered, very confident, answered all my questions/concerns, he came across as been a professional and experienced travel agent, reassuring me that Wendy Wu had a dedicated team that could deal with any queries at any time, valid information about my holiday was sent with my confirmation of booking. Thank you JO .

China Delights

Monday 12 Jan 2026

Overview Rating:

Our Service: Excellent

Helpful and informative staff who have helped me choose the right tour, as well accomodating additional extra requests and extensions to the trip. Booking process very smooth. Now looking forward to a great vacation.