Well I only did booking on line which was easy except it wouldn't take my card so had to use another one that's Barclays for you . I received confirmation straight away and I was very pleased with the service I received.
I used these because someone recommended them to me and I hope they live up to there repretation .

An excellent touring holiday highlighting the many interesting facets of this very impressive country. As always Wendy Wu provide a very thorough, comprehensive guide through China by air, boat, bullet train, coach and on foot.

Very easy to book, and helpful advice beforehand. Hopefully, this level of service will be maintained throughout what looks to be the trip of a lifetime.

It is general is a very good holiday and got the opportunities to visit a lot of well preserved historical and beautiful sights/spots/areas along the silk road in China. It could be better if there is less travel on the road and some of the towns could be missed in Xinjiang. I would prefer more flexibility around some lunch/dinner as we told there is no time/suitable venue for lunch or dinner due to long journey on the road.
There has been lack of customer focused with my flight booking which has resulted I was rushing from terminal to catch my transfer flight. It did not help as transfer section of the HK airport was blocked due to refurbishment. I was not consulted when the flight was booked and this was not highlighted to me when flight was assigned to me or prior to my departure. The transfer time was less than 1 hour which did not meet the recommended time for transfer between flight. This has caused significant stress to my holiday. It appeared there is no quality assure with flight booking. I could have missed my transfer flight if I am not physically fit to run/walk fast from one gate to the next departure gate.

Efficient & personable

From the moment we met our group and our guide “Stone” I knew our first China experience was gonna be exciting and fun and it certainly lived up to expectations
The “Stone family”made this holiday working as one unit making sure no one’s left behind on the fast pace itinerary which included Shanghai, Ciqikou, Chengdu, Xian, Beijing
With full pack days, seeing all the sites Shanghai at night on a river cruise
Four nights on a river cruise on the Yangtze River gardens, temples, pandas terracotta army the Great Wall of China that’s not to mention shows why you’re having a meal in the evening dressing up as Emperor and Empress jumping on a plane four in the morning the experience being on the bullet trains to your internal destinations the food was incredible so many different varieties of Chinese food.
There is so much to see and do on this China experience there is not enough room on this page
If you want to experience China, this is the trip for you
A big thank you to Stone our guide and our local guides and to Wendy Wu for making this the best holiday for us

Horrendous with hours of travel on bus with guide who noone could understand. Very little to see. This was not a Wendy Wu tour. A local travel agent was responsible but it was marketed as a Wendy Wu tour. A number of people have complained. Totally unplanned and disorganised.

Hotels were VG. Tours too busy, no time to get ready for dinner after a full day on the go and hot and sweaty. 50 mins one evening . 1 hour another. 1/2 hours was the norm Trying to pack in too many visits. Bus had seen better days. One tour guides English was almost non existent. The others tried v hard but WW could have employed better English speakers. Breakfasts Good , lunches to many courses and all on the table at the same time. Japanese food was v bland. Of the 30 lunches and dinners probably 60% were not to most peeps taste . 28 in the group. Too many. 3 stars because of the hotels otherwise 2 stars

We saw an amazing amount of Japan with a wonderful guide. Amazing place great people and good travelling companions

Fabulous holiday but the group was too big (28). Good interesting itinerary, First guide charming but not knowledgeable in any way. But guide at the end of the tour very good and a lovely smiley person

A well organised and informative trip. Our guide, Madoka, was very friendly and knowledgeable about the area. She did everything she could to make our holiday special. The food and hotels were excellent. The daily tour itinerary packed in as many sights and activities as possible so was very tiring. We would have preferred less Shrines to give some free time. Overall a perfect holiday.

Value for money. Excellent tour. Really full itinerary and extremely well looked after. We had an amazing tour guide known as Eddie Lau, he looked after us so, so well. Everything was so well organised and efficient. We were fed well and went to all sorts of places. The hotels were of good quality. Would use Wendy Wu again.

We rang to make a reservation for a holiday next year. The representative was very efficient and made the booking for us. It was straightforward.

Really good and well organised tour. From the moment you arrived, with someone waiting for you, to the point you were returning home, somebody was there to walk you through process to get you checked in. "Frank" the tour guide was very, very good. Very knowledgeable, always approachable, and very helpful.
The places of interests on the tour were well chosen. Hotels chosen were clean and modern, with the staff very friendly...no complaints at all.
Traffic in Shanghai and Beijing at times was heavy, (even from somebody comes from London), but that's obviously out of Wendy Wu's control.
Would definitely recommend Wendy Wu, and this tour. Go for it.