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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name
Rating
Customer Review

Secrets of Southwest China (Yunnan & Sichuan)

Monday 18 May 2026
Overview Rating:
We've just returned from this amazing adventure (18/5 - 3/6). Thirteen lovely people in our group. Joe was our excellent guide with loads of clear and concise info put on our Whatsapp group. He was very friendly, helpful and organised. Also the local guides were also excellent and engaging.

We had two excellent buses  - comfortable and spacious and the roads were excellent and none of the journeys too long. Hotels also a very high standard, modern and spacious and all had kettles & hairdryers.

Many places have Western toilets but not everywhere unfortunately... Loved the atmosphere and winding scenic streets of Lijiang and Dali - everywhere on the trip was very clean and safe. The Tiger Leaping Gorge and Snow Mountain were magnificent as was the visit to Jizhaigou NP and the stunning blue pools, lakes and waterfalls. In Kunming and then Emeishan I fully recommend both optional shows - brilliant entertainment. Also there's a Tibetan show (all approx £30)

The meals were always a group banquet style meal - both lunch and evening at tables with a 'lazy Susan' They were plentiful and with optional chillies/spices to add. I can't eat anything with chillies and managed. Only negative comment is we often ate in our hotel or some hotel 'private dining room'  which was very characterless but the food was always good.

Trainers with good grip are suitable for all activities and poles only necessary if wet as all paths/steps were solid. I would however mention this holiday involved literally hundreds of steps on several occasions (often at altitude) so get in training! Also a lot of walking in airports and stations as they are vast.

There are quite a few added extra costs for cablecars/buses/taxis, shows and group tipping fund - all can be done on Alipay.

The weather was 25°/30°  so shorts and sleeveless nearly all the time, just warmer clothes for altitude on two occasions. Alipay is available everywhere but for smaller amounts it's more convenient to just use cash. Learn to use Google Translate - VERY useful for conversing with the locals :)

Passports are taken by the guide for all attractions to get tickets and have to be shown at railways and various other places.

This trip was amazing and a truly great experience with so many wonderful sights - fully recommended.

Majestic Yangtze

Sunday 22 Mar 2026
Overview Rating:
Alison was a fantastic guide, managing a group of 15 very different people. Alison’s English was excellent and was always on hand to help with any issues 24/7. She made it very clear when we had things to do, what we needed to prepare and where we were going next. 
 
Alison is wonderfully energetic and good fun to be around, she taught us Mahjong while we were on the Yangtze cruise. A precious experience to learn mahjong in China with new friends. Thank you to Alison and all of our local guides who helped us in each location we arrived in.
 
Our Majestic Yangtze tour was awesome, and packed a great deal into a short space of time (2 weeks). 
 
We did all the must see and must do activities in China such as visiting Shanghai, travelling by bullet train, cruising on the Yangtze River, seeing the Chengdu Pandas and Xian Terracotta Warriors up close and of course walking the Great Chinese Wall early in the morning with beautiful blue skies above. 
 
In addition, on one of the optional tours, we visited the Tribe of the Three Gorges. The scenery was spectacular, the tribe guide, costumes, ships, monkeys and crying marriage show were spectacular, such a memorable highlight for us. 
 
What a fantastic tour and experience, thank you to all at Wendy Wu!

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

68672

Friday 16 Oct 2026
Overview Rating:
Our Tour: Good
The holiday was well organised , we saw as much as we could have, all of which was varied exciting but also challenging. I could not have managed without the tour manager.

The tour could have benefited from some downtime, for rest I.

Wonders of China

Friday 16 Oct 2026
Overview Rating:
Our Tour: Excellent
Had a fantastic holiday with Wendy Wu Wonders of China Tour.From start to finish everything was handled with no problems.Our tour guide Cecila went over and above explaining each day and ensuring our day went smoothly.We felt completely safe and comfortable in China with everyone friendly and welcoming.The local guides also were outstanding with there knowledge and communication. Everyday was filled with sights and tastes beyond our expectations.Would definitely recommend this tour and China as a country to visit,you will not be disappointed.

Japan Uncovered

Friday 16 Oct 2026
Overview Rating:
Our Tour: average
Full review too long to post, however briefly for that amount spent I expected to be transferred to the hotel by taxi, not the local airport bus which dropped me in a multi storey carpark at night. I was travelling solo for over 24hrs, tired, and left wondering around trying to find my hotel. Japanese is not my first language but surely a private transfer isn't too much to ask as all other trips ive taken you are met at airport by the company! Ill be contacting WWu ..

68672

Friday 16 Oct 2026
Overview Rating:
Our Tour: Good
Hiroshima Saijo was an excellent guide. Informative and very well organised. All the journeys and connections went well on a very busy tour. I would have liked a little more free time, but appreciate how many interesting and wonderful sights were included. I was a little disappointed with the food in some cases, and would have preferred more choice on some of the meals. Unfortunately in the Buddhist restaurant there was a cockroach in my tea, taken from a large tea urn on the lunch table. The tea ceremony and craft experiences were a lovely addition. Overall I would recommend the tour as a good introduction to Japan.

Japan Uncovered

Friday 16 Oct 2026
Overview Rating:
Our Tour: Good

Moroccan Odyssey

Thursday 15 Oct 2026
Overview Rating:
Our Service: Excellent
Very friendly and helpful. Extremely patient.

Magnificent China

Thursday 15 Oct 2026
Overview Rating:
Our Tour: Excellent
I would like to thank George, our national guide, and all of our local guides (Max, Helen, Susan and Oscar) for making this a truly special holiday that I will always remember fondly. The tour was packed with so many highlights from scaling the Great Wall, riding on bullet trains to cruising amongst picturesque limestone karsts. In each region we were able to sample local cuisine, all of which was delicious. Meals were provided on a lazy susan so everyone had a choice of spicy/mild food; it also meant that dining was social, and it was a lovely way of getting to know everyone on the tour. I was extremely impressed with Wendy Wu Tours and look forward to my next adventure with them!

Kyle

Japan Uncovered

Thursday 15 Oct 2026
Overview Rating:
Our Tour: Excellent
A wonderful and informative tour. It was well organised with a good schedule. The tour guide was excellent.

Gems of China

Thursday 15 Oct 2026
Overview Rating:
Our Service: Excellent
Stephen Jordan who I spoke with yesterday on the phone, was truly excellent, so helpful and I did not feel I was being ‘sold’ any product, he (Steve) took his time to explain everything to me and my husband, there was no pressure and he was so friendly yet professional and his attention to detail was great. Really happy (so far) with Wendy Wo Tours, thank you.

Wonders of China

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
We had problems booking a tour on their website, unable to use a valid discount code and being charged surcharges from a main airport, when the literature suggests that we wouldn’t!
Rang and spoke to Natasha, who was very helpful and managed to solve the problems to our satisfaction.
I can’t comment on the tour itself yet, as it is for 2027, but the booking experience over the phone was a very good start…

77922-PRE

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
Very good

Inspiring India

Wednesday 14 Oct 2026
Overview Rating:
Our Service: Excellent
Plenty of information received before the trip in order to prepare. The tour guide, Charles, was professional, calm and confident whilst maintaining a light-hearted atmosphere. The itinerary was full and made the tour good value for money. Each day worked like clockwork and we always knew where to be and what to expect. I would thoroughly recommend this tour.