This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

Very Helpful advisor

All went ok

Overall the holiday was quite good and the programme was very varied, but we did not think it was as good as holidays we had had with other companies. The mix of different nationalities within the group was good, but we found the group size, 27, larger than we were used to, which probably contributed to communication difficulties. The guide was conscientious and worked hard, but it was difficult to understand him, we only understood about 50% of what was said. The hotels varied in quality and despite a warning about expectations, they were not all up to the standards I expected. One hotel, The Mida Resort, had a policy of charging people who had mistakenly opened the wrong bottle of water and tried to charge us for a glass they wrongly claimed was missing. This held up the departure for half an hour and left us feeling annoyed. With the exception of the Laluna in Chiang Rai, which was excellent, better hotels were available at the other locations and could have been used.
There was also an issue when a week into the holiday 2 members of the group were asked to leave, apparently because of complaints about their fitness/disabilities. A difficult problem for Wendy Wu to resolve, but this led to a difference of opinion within the group as to how it was handled.

Went with Wendy Wu Tours as we had been with this company before to China. The holiday was simply excellent. Having got back home people say "How was your holiday ?" .... It's difficult to sum it up in one sentence. It was everything I hoped it would be and then some !! The people with us on the tour were great the guides in both Cambodia and Vietnam were superb it's tricky to fault it to be fair. If you want to see Indo China then book up and go to these two countries. If you don't enjoy it then take a long hard look at yourself...

Fantastic tour. Everything was brilliantly planned and paced. Our guide was amazing and the food was fantastic. We had plenty of chances to experience Japanese culture and loved every minute.

This was an excellent tour with a brilliant guide. Everything ran like clockwork. My one criticism would be that we did not get a city tour of Saigon, but apart from that, no complaints.

very friendly and efficient

Japan Uncovered - FAB - U - LOUS

Wow, what an amazing tour to introduce us to Japan

Our guide , Satoshi Otsuru, was first class. He was so caring, attentive & knowledgeable.
He was clearly passionate about his country & gave us a fantastic insight into the culture & history of Japan.
His English was excellent, he could not do enough for us, Thank you 🙏 Suru!

Yes the tour is fast paced & the itinerary is full on, but we were happy with this as it ensured we saw & did as much as possible in this wonderful country.

All the hotels we found were generally very good. Some rooms were a bit tired/old (Hotel Associa, Takayama Resort & Prince Hotel Osia) but all were clean , the staff attentive & all provided a good service!

The food was again very good - why come to Japan & not embrace the cuisine!
We ate in both local restaurants & hotels.
The food was varied, well presented & prepared with great care!

As a first time visitor to Japan we would highly recommend this tour!

Thank you Wendy Wu, we had a brilliant time!

Very thorough, polite, and knowledgeable easy to book and extra discounts was great, Joe was superb and did not feel pressured at all, makes a nice change

A guided tour depends very much on your tour guide and local guides. Our tour guide was no good, doing nothing for us other than making the necessary arrangements, which any clerk would have been able to do. Comments about food were dismissed e.g. our packed lunch for the 6 1/2 hour train ride from Chengdu to Yichang consisted of a soggy subway baguette, no drink, fruit or snack. Others were a bit better but still substandard, can't be classified as lunch.

During the cruise, I sat at a table with 2 others from another Wendy Wu tour. Their guide, Ryan, was there at the start, middle, and last day to see how they were or if they needed anything. Mine was nowhere to be seen throughout the cruise.

And on the last day, when our flight was delayed by over 3 hours, he would not change our departure from the hotel; we had to leave at 7am, with little breakfast, and hang around at the airport for 8 hours. I have submitted a formal complaint on this.

The saving grace on this tour were the two local guides - Troy who covered the Shanghai area, and Oscar who covered Guilin and Yangshuo. They were both superb guides, knowledgeable and helping us get as much as possible out of our trips. I would highly recommend them.

This tour on its own could easily score 4 stars, not 5 because we were denied entry to the palaces and the Chengdu breeding stations. With our tour guide, who offered little help and was not much good as a local guide in Xian, I would reduce it to 2 stars. But I have given 3 stars on account of the last 2 very good local guides.

A full on tour- lots to see giving a really good taste of Japan. Plenty of food- almost too much. Well organised although a lot of travel as the tour covered a large area so not as much time as might have liked at some of the places to visit.

Full on tour with all main sites seen. Guides were knowledgeable and very helpful.

Wondeful varied tour through China. Extremely well organised and planned. Great thought has gone into the accommodation and meals. Thoroughly enjoyed our time.

Treated like a star from start to finish. This tour covered everything and more, if you are looking to explore Japan would recommend.