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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Majestic Yangtze

Monday 04 Aug 2025
Overview Rating:
This was our first tour and we were extremely impressed by the organisation and the standards. The size of our group (19) was not overwhelming and allowed us to get to know our fellow travellers well. Our guide Jason was absolutely outstanding at his job. He was caring and knowledgeable with a good sense of humour, which added to the experience. 

68702

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
The trip was execllent and our guide, Masa, was superb. His knowledge and guidance was exceptional.

Majestic Yangtze

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Excellent
Just returned from a fantastic 2 week Wendy Wu tour of China. Visited Shanghai, Chengdu, Xi'an & Beijing with a wonderful 4 night Yangtze River cruise. Saw the terracotta warriors, pandas, Great Wall of China, Forbidden City, Tiananmen Square, Three Gorges Dam, Summer Palace & so much more. So much culture & history fused with ultra modern architecture and technology, and the Chinese people were a delight. Accompanied by national and local tour guides throughout the whole tour and they were all amazing - so friendly, helpful & knowledgeable. They all spoke really good English. Big shout out to Eileen Liu our national guide who helped to make our holiday perfect! Hotels were excellent standard as was the cruise ship. Food was plentiful and varied (although understandably mainly Chinese). Wendy Wu is a great tour company who looked after us every step of the way from the moment we booked until we had checked in for our return flight home. Everything ran like clockwork and we were so lucky to be in a group of 20 lovely people, and we had such an enjoyable time. It was truly an incredible experience and a holiday we will never forget. We would not hesitate to travel with Wendy Wu again and would recommend them to anyone wishing to book an escorted tour to China and beyond. Thank you Wendy Wu for our holiday of a lifetime!

74342-PRE

Saturday 25 Oct 2025
Overview Rating:
Our Service: Excellent
Great service and seamless booking

Japan Uncovered

Saturday 25 Oct 2025
Overview Rating:
Our Tour: Good
Tricky start when trying to organise flights, and never really resolved satisfactorily. The content was comprehensive, however, the overall walking pace was just too fast. The physical rating was one, indicating long periods of being on your feet, which isn’t a problem, but the speed to keep to the schedule was too much. The tour guide was exceptional, informative and with a great sense of humour.

Majestic Yangtze

Friday 24 Oct 2025
Overview Rating:
Our Tour: Good
It was a lovely route and we only have two
complaints:

1. The meals were all the same and only once were we few offered any type of fruit dessert, which would have been nice and appreciated after every meal. It certainly isn’t expensive there so I can’t understand why we only had the Chinese food.

2. Some excursions were dragged out, particularly the ones with sales targets attached! We would very much like to see some of the trips being less sales orientated and allocating this saved time and offering down time to have a little break from the group and to explore/decide for oneself !

Japan Uncovered

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
This is the second time we have travelled with Wendy Wu Tours and cannot fault them in any way whatsoever and will definitely be travelling with them again in the future. The tour was extremely well organised from start to finish and our guide was with us all the way and really helped to make the holiday perfect. I had a dietary requirement and I was catered for on every occasion above and beyond. The tour takes in all the essence of Japan, its lifestyle and culture. Absolutely perfect in every way.

Namibia Adventure

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Good
Few teething problems as first trip but where things could be improved on they were, with a few little tweaks will be fabulous. Even with the few issues it was a great trip and would highly recommend . Be warned though it is non stop .

68702

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
I had a great time on the Wendy Wu Jewels of Japan tour. Our guide, Massa, was very kind and humorous and ensured we all got to the right place at the right time. The tour is quite hectic, with early-ish starts and late finishes, but we packed loads in. The other guests were from the UK, Australia, and New Zealand, and everybody got on well. I would definitely consider going on another Wendy Wu tour.

68672

Wednesday 22 Oct 2025
Overview Rating:
Our Tour: Excellent
This holiday is a wonderful introduction to the Japanese culture, way of life, food, architecture and religions. Although tiring, mainly due to the humidity and travelling on everyday, we saw and learned so much. Our guide Mariko was wonderful and nothing was too much trouble for her. Our group of 20 people from UK, Ireland, Australia and NZ were friendly and helpful. Everything was very well organised almost to the minute. Fantastic introduction to everything Japan has to offer. Thank you

69232

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Excellent
Excellent holiday. Pre departure organisation, visas and general communication by the company was excellent. Whilst on tour the National guide Jackey was excellent, his guiding and organisational skills throughout the trip was a credit to Wendy Wu. I would thoroughly recommend this company.

68722

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Excellent
This was my first holiday with Wendy Wu tours and it was brilliant. The tour guide was absolutely superb and everything ran like clockwork.

69522

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Good
Great hotels, good variety of places that we visited, good tour guide but awful food. This is the reason that I would not recommend this tour, very little variety in food, no choice apart from breakfast buffet, hot pot nearly every day, sometimes for lunch and evening meals on the same day. Sometimes pork for lunch and dinner on the same day. Meals were beautifully presented but very bland and for us this meant that we skipped many meals and went off and brought our own food. We have travelled all over the world and not particularly fussy eaters but the food provided by Wendy wu was not applicable to the high cost of the tour. Definitely needed more options and choice to fully enjoy the tour . Also there is very little free time which can be tiresome. Needed at least half a day free time in Kyoto and Osaka and wasted time in filler activities such as visiting a miso factory, a wasabi farm and a chair museum which were all incredibly boring. We booked our own activities in Tokyo in order to get more of what we found interesting, such as a sumo experience and night walk. The tour overall was good but awful food had a very negative impact on the overall experience.

62941

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Excellent
Our first time on vacation with Wendy Wu, it exceeded expectations and we would not hesitate in travelling with them again or recommending them.
The Legends of the Silk Road, travelling the Northwest of China was a truly exciting and fascinating adventure. Visiting cities that were part of the age old journey brought history to life. The Western part of the Great Wall of China and viewing one of the most significant discoveries namely the Terracotta Warriors including their horses in life size form was magnificent.

68672

Tuesday 21 Oct 2025
Overview Rating:
Our Tour: Good
Discover Japan is a fast paced tour of some of the major sites and some of the less known ones.
The attractions visited are amazing and include some major cities and visits to the mountains. Lots of history and a few UNESCO world heritage sites included in the trip.
There is also the opportunity for some hand-on activities with souvenirs to take home.
Friendly guide who went out of his way to look after us.
Good quality hotels and coaches used throughout the tour.
Only let down was the food. Was expecting a choice of delicious Japanese cuisine but was only given a standard set meal - extremely disappointing, especially when we could see the other food on offer around us.