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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Highlights of Sri Lanka

Sunday 15 Feb 2026
Overview Rating:
Our Tour: Excellent
This was a very busy tour and we packed a lot into two weeks. The tour was really well organised and went without a hitch. The guide Lathif was excellent and very knowledgeable. This was our first trip with Wendy Wo and we will certainly be doing another one soon.

Our Response

Thank you Meryl so much for your fantastic 5‑star review!
We’re thrilled to hear that you had such a wonderful experience on your tour. It certainly sounds like a busy and exciting two weeks, and we’re delighted that everything went without a hitch. This is what we always plan to achieve.
Lathif will be so pleased to hear your kind words — his knowledge and passion make a real difference, and we’ll be sure to pass your praise on to him.

We’re especially happy to hear this was your first trip with Wendy Wu Tours and that you’re already planning your next adventure with us. We can’t wait to welcome you back for another unforgettable journey soon!

Highlights of India

Sunday 15 Feb 2026
Overview Rating:
Our Tour: Excellent
This was a fantastic trip from the moment we stepped off the plane. Kumar, our national guide, was 100% committed to ensuring that every moment of our adventure brought knowledge and depth of understanding of his country and culture and provided us with so many new experiences. He never seemed to be off duty and frequently checked back with us that the tour was going ok. He steered us through the chaos of Indian stations and was very reassuring and comprehensive in ensuring that we knew the detail for daily plans Although, at times there was a lot of travelling, this only enhanced our discoveries. Some have previously complained that the road journeys are boring and uncomfortable. Certainly the highways can be a bit monotonous and bumpy, but this does provide an opportunity to catch one's breath and reflect on our adventure. Once off the highways the journeys provided an opportunity to have a glimpse of the daily way of life in the countryside, away from the cities. The local guides were also excellent providing so much information, often with a sense of humour. We returned home wanting to explore India further and on the basis of this tour we will definitely be using Wendy Wu! My only criticism is that there is too much food provided which often seemed wasteful when there is so much poverty evident in this country

Our Response

Thank you so much for your wonderful review.

We’re delighted to hear that your trip was fantastic from start to finish and that Kumar made such a positive impact on your experience. His dedication, knowledge, and care for every detail are qualities we value greatly, and we’ll be sure to pass on your lovely feedback.
We’re pleased that you enjoyed the rich insights from our local guides and that even the longer journeys added to your understanding of India’s landscapes and daily life.
Your thoughtful comments about the food provision are also appreciated, and we will certainly review this as we continually refine our tours.

It’s wonderful to hear that you’ve returned home inspired to explore more of India — we’d be thrilled to welcome you on another Wendy Wu trip soon!

Colours of Costa Rica

Saturday 14 Feb 2026
Overview Rating:
Our Tour: Excellent
We had a fantastic holiday. Our guide, Jorge, was superb and spotted wildlife that seemed impossible to see. He was wonderfully organised and let us know exact timings, event details and what we would need at each. He managed the many transfers skillfully - ensuring that all luggage was on the bus. He had an, almost, photographic memory for all things Costa Rica - cultural, geographical and biological. The tour was amazing and we had fantastic experiences at all times. The food was superb, though a diet was required on our return!! We would very highly recommend both Wendy Wu and Jorge, our guide.

Our Response

Thank you so much for your wonderful review.

We’re so thrilled to hear that you had such a fantastic holiday and that Jorge helped make your experience in Costa Rica so special. His incredible knowledge, organisation, and an added skill, the ability to spot wildlife really does set him apart, and we’ll be delighted to share your kind words with him.
It’s fantastic to know that the tour delivered amazing experiences throughout and that you enjoyed the superb food as well.
We truly appreciate your high recommendation of both Wendy Wu Tours and Jorge.
We hope to welcome you on another trip very soon!

Colours of Costa Rica

Saturday 14 Feb 2026
Overview Rating:
Our Tour: Excellent

Our Response

Thank you so much for taking the time to leave us a 5 star review.

We really do appreciate it!

Dreams of Egypt

Friday 13 Feb 2026
Overview Rating:
Our Tour: Excellent
This is a very well organised tour which covers all the main sites in Egypt including a trip to Alexandria and El Alamein. Although there is a packed itinerary we never felt particularly rushed. This was helped by a good group size of 14. Both our national tour guide, Shady, and our Egyptologist, Karim, were excellent and knowledgeable right from beginning to the end of the tour. They helped us negotiate through the general chaos of the airports from obtaining our visas to ensuring we were safely through security checks and checked in for our flights home. Not only did we receive comprehensive information at each historical site but also had many opportunities to discuss what modern day life is like for the Egyptians. There were many highlights on the tour but we particularly enjoyed visiting the newly opened Great Egyptian Museum seeing the Tutankhamen exhibition and entering the incredibly well preserved tomb of Sety I in the Valley of the Kings.
The food was of a good standard throughout our stay but particularly good on the boat where the accommodation was excellent. The only hotel that was probably below the standard we expected was the Hilton in Alexandria which was sadly disappointing and a change from the originally scheduled hotel. You should also be aware that there are a number of very early starts in the day either to ensure seats on an internal flight or to reach a historic site before too many tourists arrived. We did not find this to be a problem but some in our group found these days to be very tiring. We would recommend taking or exchanging some money for small denomination Egyptian pounds to cover drinks and public toilets.
If you have ever wanted to visit Egypt to see and learn about it's culture then we would highly recommend this tour.

Our Response

Thank you so much for your wonderful 5‑star review.
We’re delighted to hear you enjoyed such a well‑organised tour of Egypt and that Shady and Karim helped make the experience so memorable.

It’s great to know the itinerary, group size, and the many fascinating sights — especially the Great Egyptian Museum and the tomb of Sety I — made your journey so special.We appreciate your helpful notes on accommodation and early starts, and we’re glad these didn’t detract from your overall enjoyment.

Thank you again for your recommendation — it means a great deal to us.

Colours of Costa Rica

Wednesday 11 Feb 2026
Overview Rating:
Our Tour: Excellent
Just to let anyone who is interested in birds and wildlife that this is fantastic adventure with our very knowledgable guide, Jorge who was a veritable encyclopedia of facts and figures. We saw so many beautiful bird/reptiles species. Each of the places we visited were different with highlights not be missed including night walks river trips and zip wires over the cloud forest. Our careful driver Jose was excellent. Accommodation and meals were fine with a couple of exceptional meals including a leisurely lunch on a barge like boat whilst slowly drifting down the Tortuguero river plus a lunch time meal close to Arenal .. delicious. Overall an exceptional holiday made even better by our 11 convivial travelling companions.

Our Response

Thank you so much for your fantastic 5‑star review!

We’re delighted to hear what an incredible wildlife adventure you had.
It’s wonderful that Jorge’s expertise, José’s careful driving, and the varied experiences — from night walks and river trips to cloud‑forest zip lines — made the journey so memorable. We’re also thrilled you enjoyed the meals and the great company of your fellow travellers.
We truly appreciate your recommendation and are so glad this was such an exceptional holiday for you.

We hope to welcome you on another trip in the future.

Kerala and the Southern Highlights

Monday 09 Feb 2026
Overview Rating:
Our Tour: Excellent
It was a wonderful tour the coach the hotels were excellent and the guide was brilliant. He gave a full explanation on every aspect of India. Nothing with too much trouble for him.
I was very impressed that every restaurant we stopped at he insured that we all were served and not overcharged

Our Response

Thank you so much for your wonderful 5‑star review of our Kerala & the Southern Highlights tour. We’re delighted to hear that you enjoyed the coach, hotels, and overall experience.It’s especially lovely to hear such praise for your guide — his knowledge, clear explanations, and willingness to go the extra mile make a real difference, and your comments will mean a lot to him. We’re also pleased that he ensured everyone was well taken care of at each restaurant and treated fairly.

We truly appreciate you sharing your experience and are so glad the tour left such a positive impression.
If we can help with anything for your next trip, we’d be delighted to assist.

Angkor to the Bay

Saturday 07 Feb 2026
Overview Rating:
Our Tour: Excellent
Went to Cambodia and Vietnam with Wendy Wu Tours - our guide in Cambodia - Vutha Dam was so attentive and helpful - he went above and beyond to make sure we had the best possible experience .

Our Response

Thank you so much for sharing your experience!

We are delighted to hear you enjoyed your Angkor to the Bay tour.
Vutha Dam is truly dedicated to giving guests the very best, and we’re thrilled to know he made your time in Cambodia so memorable. We’ll be sure to pass on your kind words to him.

Thanks again for travelling with us us and we hope to welcome you on another trip soon.

Philippines Discovery

Friday 06 Feb 2026
Overview Rating:
Our Tour: Excellent

Our Response

Thank you for taking the time to leave us a 5 star review .
We really appreciate you taking the time.

Kerala and the Southern Highlights

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
Fabulous holiday, very well organised, great leader. I would have preferred not to have eaten buffet style food in hotels and we had a 46 seater coach for 23 holidaymakers, this resulted in issues getting round the narrow roads and adding extra travelling time. The itinerary was an excellent mixture of palaces, temples and scenery. My favourite was the houseboat in the backwaters of Kerela.

Our Response

Thank you so much for your 5‑star review of our Kerala & Southern Highlights tour!

We’re delighted to hear you had a fabulous holiday and enjoyed the well‑organised itinerary, especially the wonderful mix of palaces, temples, scenery, and of course the unforgettable houseboat experience in the Kerala backwaters.
We also really appreciate your thoughtful feedback regarding the buffet‑style meals and the size of the coach. Insights like yours help us continue improving our tours so they remain comfortable and enjoyable for all guests.

Thank you again for travelling with us — we hope to welcome you on another trip soon

Vietnam at a Glance

Friday 06 Feb 2026
Overview Rating:
Our Tour: Good
We had an excellent tour guide Bui Anh Duc. The tour was packed full of different experiences and we learnt a great deal about the wonderful country of Vietnam. The tour was well organised and ran very smoothly

Our Response

Thank you so much for your lovely review of our Vietnam at a Glance tour.

We’re delighted you enjoyed the variety of experiences and that Bui Anh Duc helped make your trip so memorable. |We will be sure to pass on your comments.
It’s great to hear everything ran smoothly.

We’d love to know what could have made your experience a full 5 stars, as your feedback helps us keep improving.

We hope to welcome you on another adventure soon

55032

Thursday 05 Feb 2026
Overview Rating:
Our Tour: Excellent
This tour was a wonderful adventure through Cambodia and Vietnam. So many new experiences very different to what we are accustomed to. The hotels and food were generally very good and our tour guides were very friendly and informative with everything running like clockwork. The 'historic' visits covering the Cambodian Killing Fields and the Vietnam War were covered in an informative and sensitive manner. The 'cultural' visits included an overnight stay on the amazing Halong Bay and a visit to the enchanting and relaxing Hoi An. We were impressed with Phnom Penh, more so than Saigon, although a highlight of the latter was dinner in the dark at the Noir Restaurant. And we didn't want the tuk-tuk and cyclo rides to end. The four day cruise down the Mekong was relaxing and included some interesting visits to observe life along the river. The boat itself was very nice.

All in all we thoroughly enjoyed our third Wendy Wu Tour (after China and Egypt) and would highly recommend.

Our Response

Thank you so much for sharing your wonderful review of our Classic Mekong tour.

We’re delighted to hear you enjoyed the beautiful mix of history, culture and new experiences across Cambodia and Vietnam, and that both the hotels and our friendly guides helped make your journey so memorable. It’s lovely to know the Mekong cruise, Halong Bay stay and your time in Hoi An were highlights.

We truly appreciate your continued loyalty on your third Wendy Wu Tour and are thrilled you’d recommend us. Thank you.

We hope to welcome you on your4th Wendy Wu tour soon.

27395751

Wednesday 04 Feb 2026
Overview Rating:
Our Tour: Excellent
I recently completed a wonderful group tour of Vietnam with Wendy Wu Tours, which I booked direct. The package was all-inclusive, covering all flights, accommodation, transfers, sightseeing, and meals. It was incredibly convenient, as I only had to manage my own travel to and from my local airport and drinks.

Wendy and our national tour guide, Duc, managed every detail perfectly to ensure the trip was memorable and that we experienced the best of Vietnam. This was my second trip with this company, having previously traveled with them to China over ten years ago.

I highly recommend Wendy Wu Tours for anyone looking for a well-organised travel experience.

Our Response

Dear Deanne!
Thank you so much for sharing such a lovely review! We’re delighted to hear how much you enjoyed your Vietnam tour and that everything ran so smoothly. It’s wonderful to know this was your second trip with us, and we truly appreciate your recommendation. We hope to welcome you on another adventure again soon.

Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Christmas in South Africa

Friday 23 Jan 2026
Overview Rating:
Our Tour: Excellent
This was an amazing trip from start to finish. Our leader Lizwe, always went the extra mile to make sure our trip ran smoothly and nothing was too much trouble. Our hi-light was being able to go up Table Mountain on Xmas Day. We were meant to go 2 days earlier but due to very strong wind the cable car was not running.
The safari in Krugar NP was wonderful. We got to see the 'big 5' in the first 3 safari drives.
All our accomodation was excellent and meals delicious.

Our Response

Thank you so much for sharing your experience of Christmas in South Africa – it sounds like a truly special trip!

We’re thrilled to hear how much you enjoyed it from start to finish, and we’ll be sure to pass on your kind words to Lizwe.

What a memorable way to spend Christmas Day – reaching the top of Table Mountain must have been incredible, especially after the earlier weather disruption. Sometimes those unexpected changes end up creating the best travel moments!

And seeing the Big Five in your first three safari drives – that’s amazing luck! We’re delighted you had such a successful time in Kruger National Park and that the accommodation and meals added to the overall experience.

Thank you again for travelling with us. We hope to welcome you on another adventure in the future!

Warmest wishes, Caroline

Christmas in South Africa

Thursday 22 Jan 2026
Overview Rating:
Our Tour: Good
I travelled with a friend Christine Beesley and we paid separately and had our own rooms so paid single supplement too!
The tour is amazing but there was a disconnect between what Wendy Wu organised and what the local agent Thompson organised!!!
On arrival in Johannesburg after an overnight flight and hardly any sleep we were welcomed at the airport and had a taxi transfer to the hotel, but there was only one room booked!!!! they expected us to share and it too two hours and us proofing the single room supplement PLUS four phone calls by ME to the local agent and finally Wendy Wu in the UK to resolve this!!!

We were sitting in the lobby and did not meet our guide till 6pm that evening.

Not a good start. We discussed this with our guide and he promised to make sure all the other hotel bookings would be correct.
But it happened again at the Safari Lodge hotel and at the Cape Town hotel! Each time WE had to point it out and get it fixed and it took time to do so.

At the safari lodge we were supposed to have a drumming and dancing show which did not happen and again there were two dinners on our Wendy Wu itenary which our guide did not know about. The group had to prove it to him and then it was organised at the last minute.

Loved the tour and hotels, but not up to your normal high standard.

Please get back to me about this.

Denise Estourgie

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