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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

55032

Friday 02 Jan 2026
Overview Rating:
Our Tour: Good
Overall this was enjoyable holiday but not worth the price paid. It was an all inclusive holiday which included hotels, excursions, travel and food (3 meals a day).

Started off in Cambodia which was lovely. The tour guide and bus driver were great, very attentive, knowledgeable and helpful. Excursions such as Angkor Wat were amazing. Food was of a good standard as were the facilities we were taken to during our trips and the hotel was clean and the service was very good.

Travel in between places was mostly by coach which was comfortable enough and air conditioned. There were supposed to be more flights but for some reason only 1 internal flight was taken.

Mekong River cruise was good overall although probably not worth paying extra for the upper deck. Excursions and local tour guide were very good.

Vietnam was OK although the tour guide wasn't as attentive, helpful and didn't keep the group together on tours and seemed to care more about moving on when other groups were waiting for each point of interest rather then providing our group with a decent amount of info.
Hotels in Vietnam were satisfactory on the whole except for Rice Fields which was very poor to say the least. Dirty, damp, bug ridden, had no hot water and not well maintained. Food and service was awful and certainly not the minimum 4 star accommodation we'd paid for. I had complained immediately to Wendy Wu but heard nothing until I followed it up twice when I returned home. We received a credit towards our next holiday which was poor compensation or rather no compensation unless we take another holiday with WW! I was incorrectly lead to believe Wendy Wu had very good customer service.

Food provided throughout the holiday was of a good quality but lunch and dinners were very samey and got very boring. There was little opportunity to choose from a menu other than on 1 occasion and thankfully on the last day when only breakfast was included.

There was limited free time, so shopping had to be squeezed in. Cambodia was very good value for money in comparison to Vietnam who add a 'tourist' tax on everything and most goods are also imported from China.

Christmas in India

Friday 02 Jan 2026
Overview Rating:
Our Tour: Excellent

Classic Mekong

Wednesday 24 Dec 2025
Overview Rating:
Our Tour: Excellent
The tour guides were outstanding both in Cambodia and Vietnam, Lot and Twon were very knowledgeable and kind, considerate and lovely individuals. The trip itself was flawless from beginning to end. I will definitely book with Wendy Wu again. X

Our Response

Thank you very much for your lovely feedback. I am delighted to hear how highly you rated your tour guides in Cambodia and Vietnam, and I will be sure to pass on your kind words to Lot and Twon, who will be thrilled to know they made such a positive impact on your holiday.

It is also wonderful to hear that you found the trip flawless from beginning to end. Knowing that your experience met your expectations in every respect is extremely rewarding for us.

Thank you for choosing Wendy Wu Tours, and we very much look forward to welcoming you back on another adventure in the future.

Kind regards, Jimmy, Wendy Wu Tours

69962

Monday 22 Dec 2025
Overview Rating:
Our Tour: Good
South Korea: We missed the opportunity to stop and look at things that interested us, as the group was constantly moving on at quite a pace. A nice variety of sites were visited. Also, didn't get to try the world-famous Korean Fried Chicken.
Japan: The pace on this leg was more relaxed. We also had more evening meals at the hotel that gave a greater variety of cuisines. Our guide navigated the tour group through the train stations to get on & off the bullet trains brilliantly.
We really enjoyed the mild temperatures of Autumn and the depth of colour in the trees as the leaves changed with the season.

Our Response

Hi Claire, Thank you for your thoughtful feedback on the Essence of South Korea & Japan tour. We're glad you enjoyed the variety of sites and appreciated the autumn colours – they really are spectacular at that time of year.

We note your comments about the pace in South Korea. Finding the right balance between covering key sites and allowing time for exploration is a priority for us, so your feedback is valuable. We're also pleased to hear that the Japan leg felt more relaxed and that our guide's expertise in navigating the bullet trains made such a difference.

Thank you for choosing Wendy Wu Tours. We hope to welcome you back soon.

Inspiring India

Monday 22 Dec 2025
Overview Rating:
Our Tour: Excellent
I absolutely loved my trip. It was extremely well organised and everything had been thought of. Our guide Vish was incredible. He brought genuine desire that everyone loved his country to his work and it made the trip special.

Our Response

Thank you for taking the time to share such wonderful feedback on your Inspiring India tour.

Your kind words about Vish are absolutely lovely. Guides like him truly make our tours come alive – his passion for sharing India's beauty and culture resonated, and that's exactly the experience we strive to create.

Thank you for choosing Wendy Wu Tours, and we look forward to welcoming you back soon.

Angkor to the Bay

Monday 22 Dec 2025
Overview Rating:
Our Tour: Good
Tour very well organised. Guides very friendly and knowledgeable. High standard of accommodation. Very nice restaurants. Food mostly nice.. would have been more interesting to have had more variety of foods and more every day food to try like pho and Banh Mi. Always too much food served for lunches. Comfortable transport.
One too many temples seen.
Would like to have seen a water puppet show in Hanoi.
The Apopo Rats were very interesting….we visited by ourselves but I think this should included in the tour.

Our Response

Thank you for your thoughtful feedback on the Angkor to the Bay tour. We're delighted that you enjoyed the organisation, guides, and accommodation – and we're glad the transport was comfortable throughout.

We appreciate your suggestions about food variety. Street food experiences like pho and bánh mì are wonderful ways to experience local culture, and we'll certainly take your point on board about incorporating more everyday dining alongside our restaurant meals. Your feedback about lunch portions is also noted.

We're intrigued by your mention of the Apopo Rats – what a fascinating experience! We'll explore whether this could be incorporated into the itinerary for future groups.

We hope you'll join us on another Wendy Wu adventure soon.

A Mekong Experience

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent
Exceeded our expectations. Would highly recommend

Our Response

Thank you so much for your wonderful review of A Mekong Experience. We're thrilled the tour exceeded your expectations – that's exactly what we aim for.

We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back on another Wendy Wu adventure soon.

Highlights of Sri Lanka

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent

Our Response

Thank you so much for your wonderful 5-star review of Highlights of Sri Lanka. We're delighted the tour was such a success, and we truly appreciate you taking the time to share your feedback.

We hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours!

Experience Japan

Sunday 21 Dec 2025
Overview Rating:
Our Tour: Excellent
Really enjoyed our tour. Our guides were fantastic, both really knowledgeable.
Hotels were really nice.
We visited variety of places.
Group was very nice,
Had different experiences every day
Would recommend Wendy Wu tours

Our Response

Thank you for your lovely feedback on Experience Japan. We're so glad you enjoyed the variety of experiences, and we're thrilled that our guides brought such knowledge and enthusiasm to the tour.

It's wonderful to hear that the group dynamic added to the experience – that's definitely one of the ingredients that make a tour truly special.

We really appreciate your recommendation, and we very much hope to welcome you back soon.

Thank you for choosing Wendy Wu Tours!

Grand Tour of India

Thursday 18 Dec 2025
Overview Rating:
Our Tour: Excellent
This is a review of the Wendy Wu Grand India Tour which was approximately 30 days, and undertaken in October 2025.
The tour certainly covered a huge range of amazing sights and included some wonderful experiences that would be very difficult to arrange as an individual. In fact, as an ex-travel agent I simply wouldn't attempt to book a journey of this intensity for my wife and self in India.
There was a good mixture of transport types - plane, train, coach, camel, boat, etc which made it extra interesting.
Accommodation was of a good standard ranging from extremely good - historic old forts to fairly average Hotel in Mumbai.
All meals were provided, usually as a buffet. Lunches and dinners were all options of Indian dishes, so best that you enjoy Indian food.
Probably one of the real highlights of the trip for us was our Guide "M K" who you could see was genuinely interested in making sure that the group experienced the very best of India and went out of his way to ensure that every person in the group (14 of us) was well looked after and that we gained as much knowledge of India as was possible in 4 weeks.

Our Response

Dear Jennifer,

What a wonderful review – thank you so much for sharing your experience of the Grand Tour of India. We're thrilled that the tour delivered such a memorable 30 days, and we're particularly delighted to hear that the variety of transport and accommodation added to the adventure.

Your kind words about M K mean the world to us. Guides like him are truly the heart of what we do, and it's lovely to know he went the extra mile to ensure your group had such a rich and immersive experience.

We're so grateful you chose Wendy Wu Tours for this adventurous journey through India, and we very much hope to welcome you on another tour soon!

Ancient Empires of China & Japan

Thursday 18 Dec 2025
Overview Rating:
Our Tour: Good
a great experience with a lot packed in over seven days. the guides we had on the tour were wonderful.

Our Response

Thank you so much for your lovely feedback on the Ancient Empires of China & Japan tour. We're delighted that you found it such a great experience, and we're thrilled to hear that our guides made such a positive impression on you.

We truly appreciate you taking the time to share your thoughts, and we hope to welcome you on another Wendy Wu adventure soon.

Thank you for choosing Wendy Wu Tours.

Grand Tour of Indochina

Wednesday 17 Dec 2025
Overview Rating:
Our Tour: Excellent
From start to finish the arrangements were impeccable. The guides were all attentive and you got great service. Accommodation and food was excellent too.

Our Response

Thank you very much for taking the time to share your review of the Grand Tour of Indochina. I am delighted to hear that you found the arrangements impeccable from start to finish, and that the guides provided attentive service throughout your journey. It is also pleasing to know that both the accommodation and food met such a high standard and enhanced your overall experience.

Your kind feedback is greatly appreciated and will be shared with our teams and local partners.

Kind regards,
Jimmy
Wendy Wu Tours

Angkor to the Bay

Sunday 14 Dec 2025
Overview Rating:
Our Tour: Excellent
Fantastic adventurous holiday…so very well arranged with the expertise of Wendy Wu !!!
The guides were of the highest standard with their knowledge and were only too pleased to give us the full history of the sights we visited.

I would strongly recommend this tour to anyone who is thinking of visiting Cambodia and Vietnam. It is good value as all meals and porterage tips are included as well as accommodation and excursions.

Excellent tour !!!!

Our Response

Thank you very much for your fantastic review of Angkor to the Bay. I am delighted to hear that you found the holiday well arranged and it is especially pleasing to know how highly you rated the guides and they were able to bring the history of the destinations to life for you.

I am also pleased that you felt the tour represented excellent value, particularly with the inclusion of meals, porterage, tips, accommodation and excursions, as we aim to make our holidays as seamless and enjoyable as possible.

Thank you for your strong recommendation and kind words. We very much hope to welcome you on another Wendy Wu Tours adventure in the future.

Kind regards,
Jimmy
Wendy Wu Tours

Angkor to the Bay

Sunday 14 Dec 2025
Overview Rating:
Our Tour: Excellent
Superb organisation ,excellent hotels and delicious food in these beautiful and very interesting countries.The group and the tour guides made my holiday a very happy and fun time.
Travel arrangements went well ,only a bit tricky in transfer from Hanoi ,Ho Chi Minh City and Heathrow on my own after Hanoi.Vietnamese people were a great help and messages from people in my group to help me.

Our Response

Thank you very much for taking the time to share your review of Angkor to the Bay. I am delighted to hear that you enjoyed the superb organisation, excellent hotels and delicious food, and that you found Cambodia and Vietnam to be such beautiful and fascinating countries to visit. It is especially pleasing to know that the group and tour guides played such a positive role in making your holiday a happy and enjoyable experience.

Thank you also for your honest comments regarding the onward travel arrangements after Hanoi. I appreciate that travelling independently through multiple airports can be challenging, and I am glad to hear that the kindness of the Vietnamese people, along with the support of your fellow group members, helped make this easier for you.

Your feedback is greatly valued and will be shared with our teams. We hope to have the pleasure of welcoming you on another Wendy Wu Tours holiday in the future.

Kind regards,
Jimmy
Wendy Wu Tours

Panoramic Peru

Saturday 13 Dec 2025
Overview Rating:
Our Tour: Excellent
I love the fact that everything is included, the travel, all our food, tickets into places.
Taken to local restaurants and the food was amazing, every meal I had was delicious. I have coeliac disease and was very anxious that I would be ill as restaurants would not understand but the guide was on top of it making sure at every meal was gluten free.
Very well organised. Local guides where ever we went. Every thing ran smoothly.
There is a lot of travelling. The train journeys were fun and enjoyed with fashion show, food, band and dancing. Loved my time in Peru.

Our Response

Thank you very much for taking the time to share your review of Panoramic Peru. I am delighted to hear how much you enjoyed the fully inclusive nature of the tour, from travel arrangements and entrance tickets to meals, which clearly helped make the experience relaxed and seamless.

It is particularly reassuring to read your comments regarding dietary arrangements. I completely understand your initial concerns, and I am very pleased that your guide was so attentive and proactive in ensuring all meals were gluten free. Knowing that you were able to enjoy the local cuisine with confidence is extremely important to us.

I am also glad to hear that you found the tour very well organised, with knowledgeable local guides throughout, and that everything ran smoothly despite the amount of travel involved. It is wonderful that you enjoyed the train journeys and the onboard entertainment, which are such a memorable part of the experience.

Thank you once again for your thoughtful feedback. We are delighted that you loved your time in Peru, and we very much hope to welcome you on another Wendy Wu Tours adventure in the future.

Kind regards,
Jimmy
Wendy Wu Tours