Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Kerala and the Southern Highlights

Tuesday 29 Apr 2025

Overview Rating:

Our Service: Excellent

Concise information given by pleasant staff.

China Delights

Tuesday 29 Apr 2025

Overview Rating:

Our Service: Excellent

The booking form is clear and helpful. The online brochures are excellent and gave me all the information I needed to decide which tour would be the most suitable.

Thailand Highlights

Sunday 27 Apr 2025

Overview Rating:

Our Service: Excellent

69522-PRE

Saturday 26 Apr 2025

Overview Rating:

Our Service: Excellent

Moroccan Odyssey

Saturday 26 Apr 2025

Overview Rating:

Our Service: Good

Holiday trip booked with all flights and times, details of tour and necessary documentation provided

Best of Japan

Friday 25 Apr 2025

Overview Rating:

Our Service: Good

I've not been on my trip yet so this is a bit early to give a review but I found the website easy to use and it had all the details I wanted to see: the temperature, the rainfall and full details of the trips and how it works. I've paid the deposit and had an acknowledgement sent to be straight away. It is ATOL protected, so I feel like I'm in safe hands.

I'm really looking forward to my trip in November.

Gems of China

Friday 25 Apr 2025

Overview Rating:

Our Service: Excellent

very informative

Ultimate Uzbekistan

Thursday 24 Apr 2025

Overview Rating:

Our Service: Excellent

Matt was very patient and answered all my Queries, professional in his attitude. Booking process was smooth .

Grand Tour of Indochina

Wednesday 23 Apr 2025

Overview Rating:

Our Service: Excellent

The operator so helpful and very kind

Majestic Yangtze

Tuesday 15 Apr 2025

Overview Rating:

Our Service: Excellent

Sales representative was able to book the trip we wanted. She showed good knowledge of the trip and additional options and was v friendly.

Magnificent China

Sunday 13 Apr 2025

Overview Rating:

Our Service: Excellent

Clear, customer focused information and advice. I explained our needs for this long haul trip and Julia the adviser instinctively honed in on solutions that removed all barriers to booking, so we did

Christmas in Sri Lanka

Thursday 10 Apr 2025

Overview Rating:

Our Service: Excellent

Responded by email and received a prompt reply.

Majestic Yangtze

Thursday 10 Apr 2025

Overview Rating:

Our Service: Excellent

Japan Uncovered

Wednesday 09 Apr 2025

Overview Rating:

Our Service: Excellent

The lady picked up the phone straight away and guided me through the options available. It was so much easier than booking online.
She was friendly and helpful, everything I would wish for.
Wendy Wu, keep using real people to speak to. It’s a rare treat these days and much more likely to end up with a booking.

A Mekong Experience

Monday 07 Apr 2025

Overview Rating:

Our Service: Good

Have yet to experience the tour but the booking process was efficient and thorough, able to easily speak to an advisor rather than do it online, for a change.