Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Wonders of China

Wednesday 20 May 2026

Overview Rating:

Our Service: Good

Very helpful
Made it easier to choose a tour
Thank you

55032-PRE

Wednesday 20 May 2026

Overview Rating:

Our Service: Excellent

Efficient and straightforward Easy to use website and booking procedures
Well organised offers and tour information excellent in detail and description

Best of Mongolia & Naadam Festival

Tuesday 19 May 2026

Overview Rating:

Our Service: Excellent

Concise and easy to book

Northern Japan: Secrets of Hokkaido

Monday 18 May 2026

Overview Rating:

Our Service: Good

Steve was very helpful, I requested a phone back, as we need to discuss the holiday and costs we were looking at, and he phoned right on time as we had been with you 9 times before we even got an extra discount, for being local customers, which all helps

Majestic Yangtze

Sunday 17 May 2026

Overview Rating:

Our Service: Excellent

Well organised and every effort made to accommodate personal food requirements.

Treasures of Turkey

Saturday 16 May 2026

Overview Rating:

Our Service: Excellent

Fabulous. Really helpful and responsive personal service. And such lovely friendly people.

Japan Uncovered

Saturday 16 May 2026

Overview Rating:

Our Service: Excellent

Helpful and informative booking staff. Were able to meet our requirements and offer advice

Ultimate China

Friday 15 May 2026

Overview Rating:

Our Service: Good

Keith was brilliant giving his talk and Hanna also with the booking. Problem started when we got the confirmation email. Firstly it was for the wrong date and the ATOLcertificate was for the wrong number of days. When Keith gives his talk he emphasises the tours are inclusive without extra things to pay for, however, when you read the detailed itinary there are loads of extras to pay for if you want to do them.

68672-PRE

Friday 15 May 2026

Overview Rating:

Our Service: Excellent

The whole trip just undertaken with Wendy Wu was excellent. I’ve now booked another tour with them for next year, and all is good.

Best of Mongolia & Naadam Festival

Friday 15 May 2026

Overview Rating:

Our Service: Excellent

Contacted me after an initial enquiry. Very helpful and pleasant to speak to. Answered all my questions quickly.

China: The Big One

Friday 15 May 2026

Overview Rating:

Our Service: Excellent

It was fast, clearly explained and friendly. Their expertise on holidays to China was obvious.

Taj, Temples and Tigers

Thursday 14 May 2026

Overview Rating:

Our Service: Excellent

Sorted flights easily and didn't charge a huge amount for connecting flights

Our Response

Thank you for your review, I’m really pleased to hear that you found the booking process simple and straightforward.
Making the planning part of your journey as smooth and transparent as possible is something we always aim for.

Thanks again for your review,

Jimmy, Wendy Wu Tours

Spirit of Kyrgyzstan

Monday 11 May 2026

Overview Rating:

Our Service: Excellent

Excellent

Our Response

Thanks for your 5 star review! Jimmy, Wendy Wu Tours.

Spirit of Kyrgyzstan

Sunday 10 May 2026

Overview Rating:

Our Service: Excellent

Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.

Our Response

Thank you for your lovely feedback!

I’m so pleased to hear that Julia provided excellent support and made your booking experience simple and straightforward. It’s great that you chose to book by phone, our team is always here to answer any questions and help guide you through the process.

I’ll be sure to pass on your kind words to Julia; she’ll be delighted to know she made a difference.

Thank you for choosing Wendy Wu Tours, and please don’t hesitate to contact us if you need anything else before you go.
Kind regards,
Jimmy
Wendy Wu Tours

Majestic Yangtze

Thursday 07 May 2026

Overview Rating:

Our Service: Excellent

Very helpful, polite and professional.
Emails until point of booking then a very courteous phone call to book.

Our Response

Thank you for your kind review, I’m so glad to hear that you found our team helpful, polite, and professional throughout the booking process.

It’s great that the email communication worked well for you, and that the final phone call to book was courteous and smooth. We always aim to make arranging your trip as easy and pleasant as possible, right from the very first enquiry.

We hope you had a wonderful time in China, and we’d love to help you plan another adventure in the future.

Kind regards,
Jimmy, Wendy Wu Tours