Wendy Wu Tours Reviews | Wendy Wu Tours

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name

Rating

Customer Review

Japan Uncovered

Wednesday 10 Jun 2026

Overview Rating:

Our Service: Excellent

I called to discuss trip, the agent was friendly and knowledgeable

China by Land, Japan by Sea - D

Monday 08 Jun 2026

Overview Rating:

Our Service: Excellent

Great up to now.
We booked online, but had a question , and someone phoned back fairly quickly, and was able to help us.

Wonders of China

Saturday 06 Jun 2026

Overview Rating:

Our Service: Excellent

Excellent. Very helpful and informative. Made it a pleasure to book.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 06 Jun 2026

Overview Rating:

Our Service: Excellent

Booking online was easy and straight forward.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 05 Jun 2026

Overview Rating:

Our Service: Excellent

Looked after from time of meeting up. All sightseeing, meals and hotels included. When we were at an airport over a mealtime we were given money to pay for a meal. Excellent guides and memorable experiences.
Last hotel room disappointing as very bijou with no room for an open suitcase. I slept with my case on the bed with me!!

Japan Uncovered

Thursday 04 Jun 2026

Overview Rating:

Our Service: Excellent

Very professional advisor who was able to offer advice and was able to answer all my questions, a follow up email confirmed our discussion, so we were able to make an informed choice thank you.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Rajasthan Panorama

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

Booking was quick and very easy. Not completed a tour yet but if booking is anything to go by I cannot see any problems.

Japan Uncovered

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

we went to China with them and nothing was too much trouble . highly recommend.

68702-PRE

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

From initial contact to booking we were both very impressed with the way our questions and concerns were dealt with. All information was clearly passed on to us and we never felt under pressure to sign up before we were ready. Friendly and helpful representative, not kept waiting on the phone.

Japan Uncovered

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

Japan by Rail

Tuesday 02 Jun 2026

Overview Rating:

Our Service: Excellent

Very efficient as normal
Answered all questions quickly

Our Response

Hi,

Thanks for your review. We are pleased to hear you had a good experience booking your trip to Japan.

Have a fantastic time on Japan by Rail!

Many thanks,
The Wendy Wu Tours Team