Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

69512-PRE

Friday 03 Apr 2026

Overview Rating:

Our Service: Excellent

Very easy to book what I wanted. The lady I spoke to was friendly and helpful.

71442-PRE

Friday 03 Apr 2026

Overview Rating:

Our Service: Excellent

Informative. Helpful

Gems of China

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Excellent service great customer service and good pricing.
documentation is fantastic.

Best of Japan

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.

Grand Tour of China

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Japan Uncovered

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Very efficient, professional and an excellent website with lots of options and we found our perfect tour - looking forward to October 2027 now. Thank you

Our Response

Thanks so much, you've just made my day (and the whole team's too!). So glad you found the website easy to use and that we could help you track down your perfect tour. October 2027 feels like a little lifetime away, but it'll be here before you know it, and it's going to be fabulous! If you need anything between now and then please just let us know. Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

Japan Uncovered

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

Very smooth positive booking process

Our Response

That's great to hear. Do let us know if you have any questions regarding your tour. Thanks, Jimmy Wendy Wu Tours

Classic Mekong

Wednesday 25 Mar 2026

Overview Rating:

Our Service: Excellent

Very, very good service. I am always nervous at booking over the phone, but this time it was easy. The agent was informative and easy to talk to.

Our Response

Hi there,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your booking experience was such a smooth one; it is wonderful to know our team made the process feel easy and relaxed for you.

It is also great to hear that the agent was approachable throughout the conversation. Clear advice and friendly service make all the difference when planning a trip, and we’re glad this helped you feel confident with your booking.

Thank you again for choosing Wendy Wu Tours. We hope you have a fantastic holiday ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Wonders of Indonesia

Tuesday 17 Mar 2026

Overview Rating:

Our Service: Excellent

I received excellent service. The staff were very helpful when I had queries over the rerouting of our journey due to the events in Iran. They always responded quicky.

Our Response

That's great to hear and I'll pass on your feedback. Thanks, Jimmy, Wendy Wu Tours.

Highlights of India

Tuesday 17 Mar 2026

Overview Rating:

Our Service: Excellent

Always very helpful good customer service

Our Response

That's great to hear! Thanks so much for your review, Jimmy, Wendy Wu Tours.

Grand Tour of Indochina

Saturday 14 Mar 2026

Overview Rating:

Our Service: Excellent

excellent organisation
Very well done

Wonders of Indonesia

Saturday 14 Mar 2026

Overview Rating:

Our Service: Excellent

69512-PRE

Friday 13 Mar 2026

Overview Rating:

Our Service: Excellent

The Travel Consultant Jade Moore was very friedly and helpful Tjhe brochure is good.

Japan Uncovered

Monday 09 Mar 2026

Overview Rating:

Our Service: Excellent

Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.