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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Classic China

Thursday 29 May 2025
Overview Rating:
Our Tour: Excellent
From the get go Wendy Wu’s has been great throughout with their comms and amazing team of staff. As for our trip we can’t fault it as it was effectively seamless and the guides were just amazing. The food, the excursions and shows were all brilliant and overall China 🇨🇳 just kept giving. I would highly recommend o anyone and you can’t go wrong going with an open mind.

Japan by Rail

Thursday 29 May 2025
Overview Rating:
Our Service: Excellent
Very easy to book and contact re queries beforehand. Did not spend ages being passed from pillar to post when telephoned

Inspiring India

Wednesday 28 May 2025
Overview Rating:
Our Service: Excellent
The best priced holiday for India that I could find, as a solo traveller. I asked what airline they were using for this holiday and when I heard it was BA, I asked if I could fly Virgin instead. They instantly accommodated me and got me great seats on my upgrade.

China Delights

Wednesday 28 May 2025
Overview Rating:
Our Tour: Excellent
Just got back from an amazing tour of China . We booked China Delights and were so lucky to have David as our guide . From the moment we met him at the hotel until the day we left he was absolutely wonderful . He went above and beyond to make sure our trip was the holiday of a lifetime . We saw so much of China and covered such vast ground. His English was impeccable. Our hotels were lovely , everything we saw was breathtaking. Each day just kept getting better and better. Thank you Wendy Wu for making my dream of seeing China come true and thank you David for being such a wonderful and caring guide and sharing your beautiful country with us .

A China Experience

Wednesday 28 May 2025
Overview Rating:
Our Tour: Excellent
We had a fantastic time. Our tour guide was superb, knowledgeable, friendly, helpful and humorous.
The hotels were excellent and so was all the food.
We would highly recommend this trip to anyone who has not been to China.

Japan Uncovered

Tuesday 27 May 2025
Overview Rating:
Our Service: Excellent
Excellent service helpful staff. Looking forward to my holiday next year!

China Delights

Tuesday 27 May 2025
Overview Rating:
Our Tour: Good
Very extensive, well planned, but exhausting tour. Little or no free time.
Up at 06:00 to 07:00 back to hotel ~ 20:00 to 21:00.

Great guide David, caring, conscientious & kind, nothing was too much trouble for him.

Would have preferred to visit Shanghai's colonial era streets than cross the river to the newly developed area.

Boat tour in Wuzhen would have been more interesting than in Suzhou

I'd have been happier had our tour ended in Xian

High points
1 Evening tour of Xian city centre, full of life, festive lights everywhere, older people dancing on a wide pavement, we all joined in, young singers busking, such a joyous atmosphere.

2 Three great shows,

3 Great Chinese cuisine throughout

4 Jinling Shihu Garden Hotel, Suzhou - beautiful hotel

Low points
1 Beijing first day, thousands queueing in 35°C heat to enter Tiananmen Square, a horror show ! two separate securety passport checks then a further face scan before we could enter. Could hardly see the square for people, who went on mass to the Forbidden City where the crush was even worse - an exhausting, utter waste of time. We'd have been better off looking at a move tracing the history with aerial photos etc in air conditioned comfort. A tour of the cities shopping or embassy area would
have been more interresting & enjoyable

2 Hotels in new high tech areas Chengdu & Beijing, remote from
city centres. Dull surroundings, not that we had much time to explore

3 Dinner at "Irish Pub" in Guilin. Very poor quality food compared with excellent Chinese cuisine throughout. To be avoided.

4 Waterfall Hotel in Guilin - only two functioning lifts for 33 stories. Very stressfull mornings not knowing when a lift would arrive & when one did
if there would be room to get into it. Otherwise a fine hotel, well located.

I think that's enough to be going on with !

Ancient China

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
I enjoyed it fully

Jewels of Japan

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
Wonderful holiday got to see so many sights. Transport was great tour guide fantastic overall would highly recommend a tour in Japan and Wendy wu delivered a great experience

68692

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
The whole trip was very well organised from enquiry to departure. Every little query was answered in a friendly, professional manner. The 11 night tour ran like clockwork and covered a large number of locations spread across Japan. We travelled by coach, bullet train and local express train, which all ran exactly to schedule without a hitch. The tour content was so varied and covered temple visits, snow monkeys, the deer at Nara, mount Fuji, two boat trips (one a meal in Tokyo bay), tea ceremony, origami, sampling sake, a trip to the top of the Sky Tree in Tokyo and numerous other locations. Meals were all included and allowed us to sample Japanese cuisine to its full at some really nice restaurants. Our guide for The Experience Japan tour was Naomi, who was an absolute delight to spend time with. She was so knowledgeable, friendly, helpful and funny and made it her mission to ensure that everyone in the party had the best experience possible. She was an absolute credit to both herself and Wendy Wu Tours. Both myself and my son had the experience of a lifetime and would thoroughly recommend both this tour and Wendy Wu.

A China Experience

Tuesday 27 May 2025
Overview Rating:
Our Tour: Excellent
This was our first trip with Wendy Wu tours and it’s worth every penny.

They did everything they could to make this tour as memorable as possible, from personal pick up and drop off at the airports, arranging all the best sights, transport, food, knowledgeable local tour guides and just making sure that every single minute was a pleasure.

We started in Shanghai, then flew to Xian and finally took the bullet train to Beijing before coming back to the Uk via Hong Kong.

All credit to Louis, our hugely knowledgeable tour guide, photographer, interpreter and nanny. His hard work made this tour run like clockwork and we always felt safe and looked after where ever we went.

Go to China, the people are friendly, welcoming and they truly love their country and it’s amazing history.

69522-PRE

Monday 26 May 2025
Overview Rating:
Our Service: Excellent
Colleagues on telephone extremely helpful and patient in dealing with a myriad of questions

Wonders of China

Monday 26 May 2025
Overview Rating:
Our Tour: Excellent
Process was easy from start to finish we were well looked after on the tour from start to finish

China Explorer

Sunday 25 May 2025
Overview Rating:
Our Tour: Excellent
The tour of China was amazing. It was full gas from the get go and the various local guides really enhanced the experience. The pandas were a highlight along with our walk on the wall. Would definitely recommend this Wendy Wu tour. IThe organisation of pick ups and transfers etc was faultless.

Jewels of Japan

Saturday 24 May 2025
Overview Rating:
Our Tour: Excellent