My first day, Friday 6 February, was very disappointing. Nothing to see near the hotel, could have been better sited, and waiting for the guide to appear for the welcome dinner. Finally phoned phoned him and he said he was not coming until 9am the next day. At dinner we all felt rather abandoned. The guide insisted the welcome dinner was on Saturday, which was not what the itinerary said! This was a wasted day. There must have been à lack of communication between WW and the guide.
The guide had a huge ego and clearly enjoyed the sound of his own voice. and seemed to think we knew nothing of Islam - not the case and when I questioned something he said he said he would do some research and come back to me. He never did. One day was spent having 2 welcomes at Arab tents. While very nice, too much time was spent and we did not see the Elephant Rock that evening, until the next day. I appreciate that the next day was difficult because of Prince William’s visit to AlUla, but if we had left the hotel earlier the sightseeing would not have been such a rushed job and we might even have visited the site we missed.
Overall I enjoyed the holiday but some clarification was required which would have improved matters.

I booked with Wendy Wu at the Destinations exhibition. The adviser was charming and extremely helpful, answering all my questions on a busy stall without making me feel rushed. I made my booking with complete confidence, despite it being an impulse choice!

Food and hotels were excellent. Lemon and mint drink is most refreshing and a date smoothie is delicious. Scenery and experiences outstanding. People most hospitable - English widely and spoken and to a very high standard. Go before tourism changes the experience.

All the people we met were very friendly, great variety of landscapes. Some of the meals took a long time which made some of the days very long, not arriving at the hotel till after 9.00. The food in general was too much.

The holiday attempted to cram too much into too short a time frame. Often, we were travelling in the dark after nightfall, so couldn't see the scenery, and arrived at our hotel very late, going straight in to dinner (sometimes at about 10. p.m.) with no chance to change, or wash and brush up. Then off again first thing in the morning. I didn't manage to get a good night's 8 hour sleep the whole time I was there.

On the plus side, the second part of the holiday had some impressive sights - the Nabatean tombs, the rock art, and old Jeddah - and at least Wendy Wu got me to Saudi Arabia - other tour companies have failed - so I fulfilled a long ambition.

Prompt. And helpful service

Matt was very helpful. Answered all my questions arranged for a pre tour and adjusted flights to give best options.

As Above