Europe & Middle East | Southeast Asia & New Zealand | Japan
Travel Covid Safe with Wendy Wu Tours
Your safety and well-being will always be our Number 1 priority which is why we’ve instituted the most stringent Covid health and safety protocols on all of our tours.
As we continue to monitor the local situation in each destination, these protocols will evolve and we will provide you with detailed guidelines for your particular tour prior to departure.
Here is a brief summary of the steps we are taking to ensure you will be safe, secure and satisfied when you travel with us.
Our National Escorts and guides will conduct a Health and Safety briefing with you before the tour begins and will help everyone ensure they adhere to social distancing, hygiene practises and local regulations. They will carry a supply of face masks and hand sanitiser for you to use free of charge and will, of course, observe the highest level of personal hygiene at all times.
Should anyone on the group fall ill your National Escort will ensure the individual receives swift medical attention and can only return to the group once cleared to do so.
Vehicles will be thoroughly clean and disinfected with disinfectant after each excursion service, overnight and between different groups.
You will always have at least one seat between you and your fellow tourers, hand sanitiser will be given to the group on each embarkation and vehicles will be thoroughly ventilated prior to passengers boarding.
Drivers will always embark vehicles after clients, disembark the group vehicle prior to clients disembarking, and maintain social distancing and a high level of personal hygiene at all times.
Your guides will assess the situation on the ground avoiding large crowds – where possible, alter timings and splitting the group into smaller sizes.
Wendy Wu Tours will only offer hotels that have undergone a detailed hygiene assessment, have specific COVID-19 protocols in place and comply with government standards.
We will ensure these protocols include staff practising social distancing and wearing appropriate PPI, regular cleaning and disinfection of high frequency touch points in all areas and food safety.
All the restaurants we visit will be researched and inspected regularly to ensure that they follow the strictest health, cleanliness and safety guidelines.
All waiting staff will wear face masks and gloves and we will arrange à la carte dining, waiter-served meals or waiter-assisted buffets throughout the tour. We will not share open-buffet meals with other hotel or restaurant guests.
Hand sanitiser will be provided to the group before and after every food and beverage service.
We are delighted to recommend Staysure's award winning travel insurance.
Including COVID-19 cover for cancellations, medical expenses and repatriation if you or a family member are diagnosed with coronavirus, Staysure has been voted the UK’s Best Travel Insurance Provider in the British Travel Awards, four years in a row.
They’ve also got more 5 star reviews on Trustpilot than any other Travel Insurer.
Wendy Wu Tours customers receive a 20% discount. See the offer