Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Christmas in Sri Lanka

Thursday 10 Apr 2025

Overview Rating:

Our Service: Excellent

Responded by email and received a prompt reply.

Highlights of Sri Lanka

Thursday 27 Feb 2025

Overview Rating:

Our Tour: Excellent

Just an excellent well balanced and paced tour. Thoroughly enjoyed every day. Our guide was extremely professional and helpful, always ready to go the extra mile. Highlights included the amazing Sri Lankan food we had essentially everywhere and the wide variety of Buddhist temples which we visited. Hotels were perfect and the bus modern and adequately cool to retreat to. I would recommend this destination and tour to anyone interested in discovering Sri Lanka.

Highlights of Sri Lanka

Tuesday 25 Feb 2025

Overview Rating:

Our Tour: Good

Highlights of Sri Lanka

Wednesday 19 Feb 2025

Overview Rating:

Our Service: Good

Very helpful and knowledgable.

Christmas in Sri Lanka

Sunday 12 Jan 2025

Overview Rating:

Our Tour: average

Lots of coach travel without comfort stops. No time for rest and relaxation. Saw loads and did various things. Hotels lovely, food choice excellent but a bitbig down time would have been much appreciated.

Christmas in Sri Lanka

Thursday 09 Jan 2025

Overview Rating:

Our Tour: Excellent

Amazing holiday with so many special moments! Visited the major temples and archaeological sights plus local villages and beautiful places such as Kandy. Nuwara Ellia was fabulous for Christmas with blazing fires, Santa Claus and a feast. The trip finished with New Year in Colombo, the most incredible array of food and a birdseye view of the fireworks. Can’t recommend highly enough.

Christmas in Sri Lanka

Tuesday 07 Jan 2025

Overview Rating:

Our Tour: Poor

Horrendous with hours of travel on bus with guide who noone could understand. Very little to see.

Highlights of Sri Lanka

Friday 22 Nov 2024

Overview Rating:

Our Service: Poor

I regret it. The follow up was poor. Obviously, WWTs welcome none-UK travellers. I deeply regret!

Highlights of Sri Lanka

Thursday 14 Nov 2024

Overview Rating:

Our Tour: Excellent

The whole experience was fantastic aided by our wonderful guide Mr Lathif. The itinerary was absolutely terrific with adequate free time for shopping and browsing. The driver was also extremely skilled and negotiated some ‘impossible’ locations to get his passengers close to hotel doors, etc.
The safari drives were excellent as was the train ride.
The Sri Lankan people are so helpful, kind and welcoming. The food ain’t bad either!!!
Great holiday.

Highlights of Sri Lanka

Monday 04 Nov 2024

Overview Rating:

Our guide / tour manager was cheerful, very knowledgeable and happy to pass on his knowledge. He spent lots of time in the coach explaining details of Sri Lanka's history, culture, current politics, how the people live today, even illustrating his answers by describing his own life - he answered all our questions.

Sri Lanka has several religions but he appeared to show no religious bias, but rather displayed a broad religious tolerance, and had a detailed knowledge of these religions. I believe that he is a real asset to Wendy Wu. Wendy Wu usually have the best of tour managers

Highlights of Sri Lanka

Wednesday 10 Apr 2024

Overview Rating:

Our Tour: Good

A great tour that was well organised with fantastic local guide. We had a few issues / confusion arranging additional nights at the start/end of the tour to align with flights we had arrange ourselves, but resolved OK. The coach journey’s from Yala to Galle and Galle to Colombo were very long days and a few of the “experiences” on them possibly not highlights. We would also say the tour is very hectic and advise anyone doing this trip to add a few days rest & relaxation by the pool / beach on to the end.

Christmas in Sri Lanka

Wednesday 10 Apr 2024

Overview Rating:

Our Service: Excellent

Excellent, knowledgeable and very helpful

Highlights of Sri Lanka

Saturday 06 Apr 2024

Overview Rating:

Our Tour: Excellent

Lovely country Very competent guide.

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Totally well organised staff were all faultless from the first phone booking to the the tour guide. Seems a lot of money when first booked but value for money was worth every penny

Highlights of Sri Lanka

Friday 05 Apr 2024

Overview Rating:

Our Tour: Excellent

Sri Lanka is a beautiful country with kind and welcoming people. My tour with WendyWu included many iconic sites and wonderful experiences. It was a packed itinerary which is something I particularly like when touring. The food throughout was excellent as were the hotels we stayed in. The National Guide was extremely knowledgeable and fun to be with. I couldn't fault the tour.