Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Magnificent China

Tuesday 24 Jun 2025

Overview Rating:

Our Service: Good

Good tours - been on a few and no complaints

Wonders of Indonesia

Tuesday 13 May 2025

Overview Rating:

Our Service: Excellent

This is the 4th tour I've booked with Wendy Wu. The staff are always very knowledgeable & helpful... & there is a great range of tours on offer

Wonders of Indonesia

Friday 09 May 2025

Overview Rating:

Our Service: Excellent

I’ve had the pleasure of dealing with Natasha, she has been more than helpful and patient with me while I’ve thought about the new tours I’ve wanted to book ! Always a pleasure and can’t wait for 2026 adventures and 5 Wendy Wu Tours to tick off the bucket list

Wonders of Indonesia

Wednesday 07 May 2025

Overview Rating:

Our Service: Excellent

Wendy Wu Tours provide excellent tours. The staff when booking are extremely helpful and courteous. The tour packages are good value with exceptional guiding provided. Itineraries are packed and the transportation within the country is always clean, hotels are excellent and the food is varied giving you a chance to experience the different cuisines throughout the country. I personally cannot fault Wendy Wu Tours.

Namibia Adventure

Friday 02 May 2025

Overview Rating:

Our Service: Excellent

I've been on tour with Wendy Wu before and my most recent interaction was in keeping with the high standard of Wendy Wu Tours which is wht I keep coming back to Wendy Wu.
Staff members are always friendly and helpful, especially in the most recent case when our tour had to be cancelled and we received consideration and expert advice on possible alternative options.
Would always recommend as, whilst on tour, Wendy Wu guides don't let anyone down.

Treasures of Taiwan

Tuesday 01 Apr 2025

Overview Rating:

Our Service: Excellent

Great tours available and easy to book online or contact an agent directly who works hard to find you the best deal and tailor pre or post tour extras and flights to your needs.

69522-PRE

Friday 14 Mar 2025

Overview Rating:

Our Service: Excellent

We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.

China: Winter Wonderland

Tuesday 11 Feb 2025

Overview Rating:

Our Service: Excellent

Polite advisor told me what I needed to know when asked. As a solo flyer first time I've never done a connecting flight so it did stress me alot but the advisor put me at ease. This is my first trip solo outside of UK and first trip with wendy wu tours. I plan on doing more as these tours are ideal for what I need

55032-PRE

Sunday 09 Feb 2025

Overview Rating:

Our Service: Excellent

Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

Treasures of Taiwan

Saturday 01 Feb 2025

Overview Rating:

Our Service: Excellent

The service I recently received from Arti was excellent once again. Her knowledge, advice and patience was outstanding. I have travelled with this company several times, and as a result of my experiences from the ease of booking to the tours themselves, I will always use this company. Nothing is too much trouble and everything is done to ensure that the tours deliver what they promise, and everybody is treated on a personal basis and not just a number. I can’t recommend this company enough.

Tibetan Wonders

Friday 31 Jan 2025

Overview Rating:

Our Service: Excellent

Chris was very professional, knowledgeable with the Travel products and assisted me with great customer care services.
All detailed informations of the Tour package were carefully provided that really helped in finalising
booking the Tour.
Chris is certainly an asset to the renowned Wendy Wu’s Tours and wish you many successes in the future!
Well done and Many Thanks .👍

Treasures of Taiwan

Wednesday 29 Jan 2025

Overview Rating:

Our Service: Excellent

I have travelled with Wendy Wu Tours to many countries and have never been disappointed. The itinerary is full and accommodation excellent. Everything is taken care of so that you can fully immerse yourself in the experience of visiting a wonderful destination. Cannot fault them.

52848-PRE

Saturday 07 Dec 2024

Overview Rating:

Our Service: Excellent

We have been away with Wendy Woo Tours in the past and have just booked a holiday for next year.

Magnificent China

Sunday 01 Dec 2024

Overview Rating:

Our Service: Excellent

Extremely helpful staff answered all my questions with great knowledge of the tours as well as personal experience of them. Thank you especially to Arti!

Thailand Highlights

Saturday 02 Nov 2024

Overview Rating:

Our Service: Excellent

Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience