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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Angkor to the Bay

Wednesday 26 Nov 2025
Overview Rating:
Our Tour: Excellent
Went with Wendy Wu Tours as we had been with this company before to China. The holiday was simply excellent. Having got back home people say "How was your holiday ?" .... It's difficult to sum it up in one sentence. It was everything I hoped it would be and then some !! The people with us on the tour were great the guides in both Cambodia and Vietnam were superb it's tricky to fault it to be fair. If you want to see Indo China then book up and go to these two countries. If you don't enjoy it then take a long hard look at yourself...

Angkor to the Bay

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: Excellent
We have just returned from our Angkor to the Bay tour and we had a great time, it was 'full on' with very little down time, especially at the start of the tour and I wish we had arrived a couple of days before the start so that we could have acclimatised a bit.

We had a great group of people, 18 in total, and we all got on really well which obviously helped to make the holiday.
The organisation was excellent, for example when it came to checking in to the hotels the keys were all ready and waiting for us, and quite often our bags had already been deposited in our room.

The guides were both local and were very knowledgeable, the Cambodian guide could have done well to give us more time to explore on our own at some of the sites but that's being super picky! Also on the Cambodian tour I do think that missing out the Killing Fields was a shame. The visit to the Genocide Museum was hard and I imagine that the Killing Fields would have been an equally difficult experience but it did feel like an omission especially as they were referenced by the guide a number of times.

The internal flights were all efficient as was the transport in general throughout the tour. All the drivers were great.

The Vietnamese guide was lovely and he even added in a couple of things at our request, it was a privilege to be able to see how people live day to day in Vietnam.

We opted to go on the extra tour to the Golden Hand Bridge and we are so pleased that we did. I wasn't expecting it to be in a theme park but that just made the whole thing even more fun. We were there very early so it wasn't too crowded, and we all agreed that we could have stayed at the park for much longer. (NB there is an additional charge for this excursion).

The food was plentiful but almost every meal was a set menu which wasn't ideal. Often there was far too much and there was so much waste - lunch and dinner were generally 4 course set menus. As a vegetarian the menus didn't vary too much: vegetable spring rolls, soup, tofu in some form or other and then a fruit platter. I think at the start of the tour (in Cambodia) we had the pretty much the same thing for lunch and dinner on two or three consecutive days which was a bit disappointing. The restaurants were all very accommodating: we had some people with special dietary requirements (not just vegetarians) and the restaurants all managed to provide the appropriate food There were a couple of days where we had Italian food and on the boat trip there was a buffet which was very welcome. Our guide was concerned that there weren't enough vegetarian options at the buffet and he arranged for additional items to be prepared which was a lovely touch. The food throughout was lovely (with only one exception) but by the end of the holiday we all just wanted to be able to make our own selections!

We did eat out in restaurants most evenings which often meant a very quick turnaround after a full day of sightseeing.

We were lucky with the weather and missed the flooding and the typhoons so were able to visit every destination on the itinerary unlike some other tourists we spoke to.

It's so hard to pick out the highlights because there were so many. I ticked off a bucket list item with the cruise on Halong Bay. The Cu Chi tunnels were fascinating. Hoi An was one of my favourites, just so pretty and Hanoi was brilliant (crossing the road was an experience). Our guide wasn't allowed to take us to Train Street but we found it ourselves and it's another must see.

In Cambodia Angkor Wat was stunning. We were in Phnom Penh during a festival and being out on the streets was a fabulous and unexpected bonus as the coach couldn't get through the traffic to take us to our restaurant so we had to walk.

I am so pleased that we chose to do this tour. It was our first trip with Wendy Wu and we can't fault the organisation. The biggest issue was the food and I suppose having too much rather too little is the better way around!

I would recommend the tour but I do feel that you need to be quite fit in order to ensure you don't miss out on some of the sightseeing. A few members of the group had to opt out of some things either because there were too many steps or because they just needed some time out due to the fast pace and full itinerary.

Angkor to the Bay

Wednesday 05 Nov 2025
Overview Rating:
Our Tour: Excellent
I have been in a holiday in Cambodia and Vietnam through Wendy Wu at the beginning of Ocyober. It was an amazing holiday and both local guides: Tai in Cambodia and Thiep in Vietnam have been very knowledgeable and helpful. Everything was taken care of, from transport, visiting various places to hotel rooms and meals.

The trip was one in a lifetime as we visited so many places, learnt about the local culture and history. What I liked the most was doing activities with local people and learning about their life. Food was good maybe too much, especially in the evening.
Overall a fabulous trip!

Angkor to the Bay

Thursday 24 Jul 2025
Overview Rating:
Our Service: Excellent
Your staff are always friendly, knowledgeable and cheerful. The service they give is far and above other travel operators which is one reason why I rebook with yourselves !

As a widow I v. much appreciate their care and understanding and would also like to add that the local guides are always \extremely well trained and llke wise of a very high standard..

Our Response

Thanks so much for your review and it was lovely to talk to you on the phone today. Please do not hesitate to contact us if we can be of any further assistance. Kind regards, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Tuesday 22 Apr 2025
Overview Rating:
Our Tour: Excellent
The tour was arranged really well with excellent hotels and two very good guides, one in Cambodia one in Vietnam, it was pretty intense with a lot of travel, but all the time there were visits to some wonderful places, the veitnam guide in particular giving an insight into the history of the country.

Angkor to the Bay

Wednesday 16 Apr 2025
Overview Rating:
Our Tour: Good
It was a great holiday, and we enjoyed the itinerary and experiences. However, for this kind of tour we think that the numbers are too high. There were 27 on our tour, and it was very difficult for the guide as well as us. We weren’t able to take in the information when touring main sites.

I also think that the Cu chi tunnel tour was poor. It was very rushed.

The hotel in Hue, the Emm Hue hotel, wasn’t a good standard. Our room was tiny, with dirty sheets (which had to be changed late at night). There was also a lot of building noise.

Overall the accommodation was a good standard.

Angkor to the Bay

Saturday 12 Apr 2025
Overview Rating:
Our Tour: Excellent
This holiday really lived up to its description in Wendy Wu's brochure. Cambodia was an unknown quantity for us prior to going there and we learned so much about its culture, national treasures and its people in the space of a few days thanks to our more than excellent guide. We particularly enjoyed our visits to Angkor Wat and the floating village at Chong Kneas. Vietnam was exceptionally interesting, with boat trips on the Mekong Delta, the Perfume River and Halong Bay. Visits to Ho Chi Minh City, Ho Chi Minh's mausoleum and his dwelling places in Hanoi were fascinating as was seeing the French Quarter there. The area round the Citadel at Hue, the Citadel and the Royal Palace and purple City makes Hue a very special place. No trip to Vietnam would be complete without checking out the Cu Chi tunnels. There is not enough space here to describe all the main features of this trip which more than fulfilled our expectations
Travel, hotels, and ticketing arrangements all worked like clockwork and the guides could not have been better.

Angkor to the Bay

Tuesday 08 Apr 2025
Overview Rating:
Our Tour: Good
A very busy holiday Excellent guides very knowledgeable and who managed the party brilliantly. The various problems which cropped up were dealt with quietly and efficiently. The content of the programme was very full and interesting.

Angkor to the Bay

Tuesday 01 Apr 2025
Overview Rating:
Our Service: Excellent
Professional staff who explained everything in detail..

Angkor to the Bay

Sunday 23 Mar 2025
Overview Rating:
Our Tour: Excellent

Angkor to the Bay

Monday 17 Mar 2025
Overview Rating:
Our Tour: Excellent
We've come home exhausted from a truly fabulous trip around Cambodia and Vietnam and feel that we've seen pretty much everything these beautiful countries have to offer. The tour guides/managers, Vutha and Hoang, were both fantastic and extremely knowledgeable, all the hotels were excellent and the food all very good, if a bit repetitive and too plentiful at lunchtimes. A very busy full-on tour with very little relaxation time, but everything ran like clockwork and we were never kept waiting long for the coach or food or anything, which allowed us to see so many lovely things in the short time we were there.

Angkor to the Bay

Friday 07 Mar 2025
Overview Rating:
Our Tour: Excellent
Great itinerary, very interesting places visited , excellent guides, friendly atmosphere, nice tour companions. Each day had exciting activities and WW packs a lot into the tour so we feel we got more out of this tour than other operators.

Angkor to the Bay

Thursday 06 Mar 2025
Overview Rating:
Our Service: Excellent
Booking my trip was such a great experience my friend decided to book too.
Can't wait for the trip. It seems Wendy Wu takes away all the headaches so you are left to enjoy your holiday.

Our Response

Thanks so much for your review, we can't wait for you to enjoy your tour!

Angkor to the Bay

Sunday 02 Mar 2025
Overview Rating:
Our Tour: Excellent
Fabulous holiday- very intense with little down time but packed so much in plus a few extras. Both Cambodia & Vietnam guides were superb and very knowledgeable.

Angkor to the Bay

Friday 28 Feb 2025
Overview Rating:
Our Service: Excellent
Prompt telephone response. Knowledgable customer services agent Natasha Beach. Booked holiday easily without fuss. Received e mail confirmation within an hour. So far service has been excellent.