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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Best of Borneo

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
Best of Borneo was a really great tour, made even more so by our national guides Wayne and Jimmy. Visiting the Iban Longhouse, National Parks and our time in the jungle gave us a good look at Village life and the wildlife. Seeing Flying Squirrels, fireflies, Probiscus monkeys, lots of other monkeys and of course the Orangutan. We were lucky enough on our River Safaris in the jungle, to spot an Orangutan and it's nest/bed high up in the treetop. Also to see the Pygmi elephants feeding, getting in the river, lining up then swimming across the river to dissappear into the jungle on the other side.
I would suggest one less night in Kota Kinabalu and an extra night in Sepilok Resort. There were so many walking tracks one could have explored at a Park within a ten minute walk from the resort.
Overall it was a fantastic trip. The hi-light for me was the Longboat to the Longhouse, + the River Safaris in the jungle.

Our Response

Thank you for your fantastic review. We’re delighted to hear you enjoyed Best of Borneo and that Wayne and Jimmy helped make the tour even more memorable. It sounds like you had some incredible wildlife sightings, from orangutans and proboscis monkeys to pygmy elephants and fireflies. We’re also pleased the Longhouse visit and river safaris were such highlights. Thank you for your helpful feedback regarding Kota Kinabalu and Sepilok Resort, which we’ll be sure to pass on to the product team.

Best of Borneo

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
They explain everything in simple terms, nothing is too much trouble for them. This is my 3rd Wendy Wu tour but only the 2nd I have booked directly through them. Absolutely amazing, friendly staff. I recommend these tours to my friends.

Our Response

Thank you for your fantastic review. We’re delighted to hear everything was explained clearly and that the team made the booking process so easy. It’s wonderful to know this will be your third Wendy Wu tour, and we really look forward to making it best yet!

Best of Borneo

Thursday 23 Apr 2026
Overview Rating:
Our Tour: Excellent
A FANTASTIC TOUR WITH A GREAT COMPANY - WENDY WU

Best of Borneo

Wednesday 22 Apr 2026
Overview Rating:
Our Tour: Excellent
Excellent tour with a fine guide.

Best of Borneo

Saturday 29 Nov 2025
Overview Rating:
Our Service: Excellent
Excellent from initial booking until conclusion of holiday.

Best of Borneo

Friday 11 Jul 2025
Overview Rating:
Our Service: Excellent
From beginning to end the tour was fantastic as was the pre- tour doucmentation, service etc, The tour guide (George Pu) was exceptional in ensuring everything ran smoothly eg getting on and off, trains, boats and planes with all our luggage, booked seats and picnic lunches (which were all delicious and of a verey high standard) I would describe the tour as and experiince or rather a range of interesting and diverse experiences. George read the group well and adapted the plans etc appropriately to the circumstances. We were offered the best opportunity to see the old and new China. The hotels were of a very good standard and the meals were all superb - all on tables of 8 (there were 16 of us), all Chinese, giving us an opportunity to experince a range of local cuisines. An added plus was a very nice group of fellow travellers. Hence it was great fual

I thouroughly reccommend this tour and if George is your guide you will have a fantastic time.

I have already booked another Wendy Wu tour for next year.

Our Response

Thank you so much for your review, and for the lovely email you also sent to us. George will be delighted to hear of your feedback and we are all thrilled that you had a wonderful tour. Jimmy, Wendy Wu Tours.

Best of Borneo

Tuesday 22 Apr 2025
Overview Rating:
Our Tour: Excellent
Met all our expectations in touring the country and seeing a wide range of animals in their local habitat. Small group (17), excellent tour manager and local guides, very knowledgeable, good transport, ate very well at different restaurants, great local dishes. Although very humid a good time to see Borneo.

Best of Borneo

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
Very friendly voice (Cheryl) at the end of the phone. She couldn't have been more helpful in setting up my 'Best of Borneo + 3 days stop-over in Singapore' holiday for March 2026. She understood my needs as an 'older' solo traveller and she was very sympathetic to my requirements.

Best of Borneo

Tuesday 22 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent online booking system

Best of Borneo

Sunday 09 Jun 2024
Overview Rating:
Our Tour: Good
Lots of positives and some negatives.
Breakdown of days after arrival.

Explore Kuching. Quite Interesting.

Bako National Park. Good.

Semenggoh & Sri Aman. Very good. Lucky enough to see orangutans.

Iban Longhouse. Lots of travel but well worth it.

Return to Kuching. Nothing day.

Fly to Kota Kinabalu Nothing day.

Explore Kota Kinabalu Some good.

Kinabalu Park Trails Good.

Fly to Sandakan. Got up at 3.00am to visit Sandakan Memorial Park to see the remains of an old boiler. Went to a church that was closed. Went up loads of steps to see a monument of William Pryer. Very enjoyable English meal at a very good location.

Sepilok Orangutan Rehab Centre. Superb day.

Kinabatangan River Explorations. Superb day.

Return to Kota Kinabalu. Good day.

To summarise.

Too much moving and packing and returning to same place.

Palace Hotel in the middle of nowhere. We had a lovely last evening meal a bus ride away. It would have been better staying in that area.

We were lucky enough to see orangutans, pygmy elephants, snow bears, proboscis monkeys and crocodiles.

We stayed at some very good locations.

Finally and very importantly our guides Selvam & Wayne were the best you could have asked for. They were very knowledgeable extremely kind and helpful.

Best of Borneo

Wednesday 15 May 2024
Overview Rating:
Our Tour: average
Will be attending your meeting on the 28 at little Ashton where we will be representing our group.

Best of Borneo

Sunday 29 Oct 2023
Overview Rating:
Our Tour: Excellent
Excellent mix of culture and amazing wildlife locations with a first class knowledgeable and experienced guide. Yet another strong trip from Wendy Wu.

Best of Borneo

Monday 16 Oct 2023
Overview Rating:
Our Tour: Excellent
well rganised good guide excellent hotels

Best of Borneo

Monday 09 Oct 2023
Overview Rating:
Our Tour: Excellent
Best holiday ever!!!!
Great wildlife.

Best of Borneo

Monday 22 May 2023
Overview Rating:
Our Tour: Excellent
Excellent trip well organised with a super guide ; lots of variety of trips and places