Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Best of Japan

Tuesday 21 Apr 2026

Overview Rating:

Our Service: Excellent

Very informative and helpful advice. Will contact me again in due course to book the flights. Felt

Best of Japan

Thursday 02 Apr 2026

Overview Rating:

Our Service: Excellent

I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.

Our Response

That's great to hear your feedback about our UK office and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Best of Japan

Friday 25 Apr 2025

Overview Rating:

Our Service: Good

I've not been on my trip yet so this is a bit early to give a review but I found the website easy to use and it had all the details I wanted to see: the temperature, the rainfall and full details of the trips and how it works. I've paid the deposit and had an acknowledgement sent to be straight away. It is ATOL protected, so I feel like I'm in safe hands.

I'm really looking forward to my trip in November.

Best of Japan

Tuesday 25 Feb 2025

Overview Rating:

Our Service: Excellent

informative, pleasurable and efficient

Best of Japan

Tuesday 07 Jan 2025

Overview Rating:

Our Service: Excellent

The website was very easy to use and was detailed and informative, making all necessary details readily accessible. I chose to make the booking by telephone. The person we spoke to was knowledgeable and helpful.