Our National ****** China, Andy Shao was fantastic from 1st day I arrived along with others joining the tour. Our Hotel rooms were great, took me awhile to figure out lifts with card to room along with others first night. Others on my tour a great bunch and helpful.
Andy would relay us all at Dinner time for breakfast times and and what time to be on bus. The local guide were great too and helpful. The Coach drivers and bus all good. Andy always counted us re moving on to a new place,and to keep our whispers on when explaining history & how to say local names and places, very informative. Took awhile to adjust to some dishes personally, not others, but great food choices all along for breakfast lunch and dinners. Also Andy always counted us when back on bus which was great as travelling on my own was abit daunting, but all worked out with helpful fellow passengers.
We certainly packed heaps in a days touring and was amazing with the electric cars and bikes everywhere and not crashing into each other. Safe to walk around with all those looking on cameras and police around. Glad to be on a tour though.
Please make sure Andy gets my review, would recommend him and the local guides, but him especially to anyone else who would like to do this tour.
One more review for Japan with Nao.
I and maybe others felt we were rushing to all destinations etc.but nt enough time to see everything in one place, then to much time at other places. Disappointed with some lunch places and food. Also he wasn't as efficient with keeping close with whispers and being visible with flag. I got lost at one place and kept looking out for him,finally found him and 10mins late back on bus.
A nice man, abit over Buddhist temples tho.
Scenery lovely and enjoyable otherwise 😀 also all the way thru trip no rain, only after we left provinces, very lucky.
Our Response
Thank you so much for taking the time to share such comprehensive feedback about your Ancient Empires of China & Japan tour! We're thrilled to hear you had such a positive experience overall.
Andy will be absolutely delighted to read your wonderful comments – we'll make sure he receives your review! It's clear he made a real impact on your journey with his attentiveness, organisation, and informative commentary. Keeping track of everyone, ensuring the group stayed together, and sharing the history and local culture are so important, and we're so pleased he excelled in looking after you, especially as a solo traveller. Our National Escorts are the heart of our tours, and Andy is certainly a shining example of what makes Wendy Wu Tours special.
We're glad you enjoyed the local guides, accommodations, and the incredible variety of food throughout China. It sounds like you packed in some amazing experiences, and how lucky you were with the weather!
Thank you also for your honest feedback about the Japan portion with Nao. We understand the pacing didn't feel quite right in some places, and we appreciate your comments about the lunch venues and visibility with the group. This kind of detailed feedback is invaluable, and we'll be passing it on to our operations team to help us continue improving the experience for future travellers.
Thank you for choosing Wendy Wu Tours for this epic journey across two incredible countries. We hope you have many wonderful memories to treasure!
Warm regards,
Caroline - Wendy Wu Tours