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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Christmas in China

Friday 06 Mar 2026
Overview Rating:
Our Tour: Excellent
The tour was jam packed of activities!
Jason was such an awesome guide who made our tour experience top notch. When issues arose he dealt with them promptly. The pandas were a personal highlight. Would definitely recommend. Good value for money!

Our Response

Hi there,

Thank you so much for your wonderful review, and for sharing your fantastic photos with us! It’s always such a pleasure to see our travellers’ experiences through their own lens.

We’re delighted to hear how much you enjoyed your Christmas in China tour. It sounds like it was a truly memorable trip, and we’re so pleased that Jason helped make the experience so great. Our guides really do play a huge part in bringing the destination to life, so we’ll be sure to pass your kind words on to him.

And of course, meeting the pandas is always a highlight, they’re hard not to fall in love with!🐼

Thank you again for travelling with us and for recommending the tour. We hope to welcome you on another adventure with Wendy Wu Tours in the future.

Warm regards,
The Wendy Wu Tours Team

Christmas in China

Saturday 11 Jan 2025
Overview Rating:
Our Tour: average
1) As an independent traveller this type of tour is not for me. I found it very rigid and at the attractions that you wanted to stay longer you had to leave and for the ones you wished to leave you had to remain. It was all a little bit like a school trip.
2) Too much time was spent on a coach to visit attractions that were not really worth it.
3) A 23 person group was too big and we forever seemed to be waiting ages for people returning from the toilet.
4) Having lunches at a government sanctioned gift shop is not what I hoped to experience on this trip.
5) Driving one hour to a restaurant and then another hour for the meal took too much out of the day.
6) Some of the hotels were dire. China has moved on a lot in the last ten years so we should not have to stay in hotels that are selling at £25 a night. Especially when you can see European hotel chains out of your window.
7) It must be said that the Wendy Wu guides were good and arranged buses, airport pick-ups, trains, access to attractions with no issues. The government guides were much more variable, and as expected followed the government script.
8) Food was generally poor and we had been warned that this may be the case but we should not really be seeing the exact same evening meal out in the breakfast room the following day.