Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Gems of China

Tuesday 29 Apr 2025

Overview Rating:

Our Tour: Excellent

What an amazing holiday and Hoffman our guide is a man who loves his country/job and the company he work for he gave %110 in everything he did. Please do no miss out on the shows as they are amazing pictures or words do not do The Three KIngdoms and the fairy Fox we done every one on the Wendy Wu team.

Gems of China

Monday 28 Apr 2025

Overview Rating:

Our Tour: Excellent

It surpassed my expectations. Everything happened exactly as it was outlined in my initial itinerary and very well organised.
No time wasted as there was so much to see and do. Our National ****** Jacky (Chan!) was superb in his professionalism, knowledge of his country as indeed were the local ******* especially Amanda in Zhangjiajie.
A magnificent experience from start to finish!

Gems of China

Sunday 27 Apr 2025

Overview Rating:

Our Tour: Excellent

Excellent tour with Wendy Wu. Saw so much and went to so many places. Was busy!!! Fabulous trip, especially pandas at Chengdu and Zhangjiajie
Tour guide was excellent too, well organised , fun and looked after us all from start to finish.
Looking forward to my next trip

Gems of China

Friday 25 Apr 2025

Overview Rating:

Our Service: Excellent

very informative

Gems of China

Wednesday 23 Apr 2025

Overview Rating:

Our Tour: Excellent

Gems of China

Wednesday 23 Apr 2025

Overview Rating:

Our Tour: Excellent

Excellent group and itinenary

Gems of China

Tuesday 22 Apr 2025

Overview Rating:

Our Tour: Excellent

Another great tour with Wendy Wu from start to finish. The tour shows a lot of the best parts of China from the Great Wall to the mountains of Zhangjiajie and as much in between as possible. The national guide Jacky was on hand 24/7 and delivered an excellent tour with his knowledge and experience. The local guides on the way were also knowledgeable and friendly. Various local cuisine all tasted good, I’m did like the Peking Duck 😊, and the hotels were of a high standard. Nice size group of 18.
The pandas were fun to watch as well.
All in all a great tour, fantastic people and amazing time 😊

Gems of China

Tuesday 01 Apr 2025

Overview Rating:

The tour was a fantastic experience start to finish, the guide Jacky was helpful and knowledgeable, the local guides were very informative and friendly. There wasn’t much free time but to see everything we saw there wasn’t chance. The hotels were all good ratings. It’s opened my eyes to how fantastic China is and intend going back to some of the places on the tour including Xian and Zhangjiajie, helped cure my fear of heights

Gems of China

Thursday 20 Mar 2025

Overview Rating:

Our Service: Excellent

Helpful, knowledgeable accurate

Gems of China

Thursday 20 Mar 2025

Overview Rating:

Our Service: Excellent

This will be my first holiday I have taken since my wife passed so I did not want to extend my holiday by having a stopover at the end and fly from Birmingham so your young representative dealt with the matter to my satisfaction so I booked the gem of China tour
You also showed Borneo at your show at the Beau Desert Golf Club which I am thinking about for next years holiday
So we’ll done to your two representatives who attended this event

Gems of China

Friday 28 Feb 2025

Overview Rating:

Our Service: Excellent

Very quick and efficient, also got an extra discount for attending one of their roadshows.

Gems of China

Monday 24 Feb 2025

Overview Rating:

Our Service: Good

Helpful, though offer slightly misleading. Overall good experience so far.

Gems of China

Saturday 01 Feb 2025

Overview Rating:

Our Service: Excellent

The service and advice given at the travel show was excellent. Heathers’ information encouraged us to book a holiday.

Gems of China

Thursday 09 Jan 2025

Overview Rating:

Our Service: Excellent

I knew what I wanted in terms of package but the booking process was simple and all questions were answered swiftly and knowledgeably. Also additional free night was added as a bonus