The Award-Winning Tour Specialist
Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
Close

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Grand Tour of China

Saturday 22 Nov 2025
Overview Rating:
Our Tour: average

Grand Tour of China

Thursday 20 Nov 2025
Overview Rating:
Our Tour: Good

Grand Tour of China

Thursday 20 Nov 2025
Overview Rating:
Our Service: Good
All good

Grand Tour of China

Tuesday 18 Nov 2025
Overview Rating:
Our Tour: Excellent
I should start with mentioning Frank, our tour guide, who was excellent in not only acting as a shepherd with his "flock" but was extremely knowledgable about places visited and ever so helpful when problems arose such as sickness, emergencies, hospital visits, medication etc. Always patient, good natured and a great sense of humour. This was a once in a lifetime trip and the destinations visited fulfilled all our desires - Xian, Beijing, Dali, Kunming, Yangtze river, Chongqing, ChengDu, Guillin, Yangshuo, Hangzhou, Suzhou, Shanghai, and Hong Kong! It truly was stunning and unforgettable, and exhausting! This tour requires a good degree of fitness as there will be substantial walking involved. It also involves a high degree of transport and frequent packing / unpacking between accommodations. If there was one criticsm I would have to make, it would be able to spend more "me time" in some of the destinations even if this reduces the itinerary.

Grand Tour of China

Thursday 13 Nov 2025
Overview Rating:
Our Tour: Excellent
An excellent trip made special by our national tour leader Addison, and his great work with the local guides. The pace was good and everything was handled in a professional and caring way. Very enjoyable.

Grand Tour of China

Sunday 19 Oct 2025
Overview Rating:
Our Tour: Excellent
This was a long tour of China in a group of 26. It was fabulous. We covered all the major sites in China led by an excellent national guide supported by local guides. Everything worked well with good hotels, efficient transport, delicious food and fascinating visits. I would certainly recommend this tour to anyone considering a trip to China. There were many highlights and no disappointments.

Our Response

Thank you so much for your review. We’re delighted to hear you had a fabulous time exploring China and that everything ran so smoothly throughout your tour. It’s great to know our national and local guides helped make the experience so memorable.

Your recommendation means a great deal to us, and we’re delighted there were so many highlights; and no disappointments! We also love the photograph you posted and we hope to welcome you on another Wendy Wu adventure soon. Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 14 Oct 2025
Overview Rating:
Our Tour: Excellent
This was an excellent tour of China. We saw so much and would love to go back one day. Our tour guide Brittany could not have been better she was a credit to Wendy Wu and China.

Our Response

Thanks for your review, Brittany, is indeed one of our top tour guides and we are delighted that she's part of our team. We do hope we will be of service to you again. Kind regards, Jimmy, Wendy Wu Tours.

Grand Tour of China

Thursday 09 Oct 2025
Overview Rating:
Now that we have started to settle back into everyday life we can truly appreciate how much we saw and what an amazing holiday we had in 26 days. Addison's hard work and efforts MADE our holiday completely PERFECT. He is a huge asset to Wendy Wu Tours and cannot thank him enough - the entire group thought the absolute world of him!

Grand Tour of China

Wednesday 08 Oct 2025
Overview Rating:
Our Tour: Excellent
The inclusive itinerary is by far great value for money. The person who makes this tour is the guide known as Brittany. She worked 24/7 to ensure everyone was safe and looked after. Detailed information for each person or couple even down to the gates to check in for return flight home. I can not recommend this tour or this guide highly enough. Booking in UK is flexible with different airlines and airports. 11/10

Our Response

We're delighted to read your review and thanks so much for taking the time to submit it. Brittany, will be thrilled to hear of your review and I will make sure a copy of this is sent to her office so she can receive the recognition she deserves. We do hope to be of service to you again and thanks again for writing! Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 07 Oct 2025
Overview Rating:
Our Service: Excellent
Hanna explained the options well and ensured that all my concerns and queries were answered.

Our Response

Thanks for your review, Hanna will be delighted to hear your feedback! Do let any of our friendly staff know if you have any questions regarding your reservation. Thanks, Jimmy, Wendy Wu Tours.

Grand Tour of China

Monday 06 Oct 2025
Overview Rating:
Our Tour: Good
We had a shaky start to the tour where our friends who we were travelling with were in a different group to ours. We had been told by the company we would be in the same group as there was only one Grand Tour. I am pleased to say this was resolved quickly and we were able to enjoy the tour together.
The tour included so many incredible sights and we experienced different modes of transport. It was almost too much to take in and was a busy time. Our tour leader Jessie and the local guides did a wonderful job at keeping us together and dealing with any problems along the way. By the end of the trip we felt like family.
The hotel accommodation for the most part was good and the food gave us a good taste of Chinese food and different tastes in different areas. We enjoyed the round tables and turntables and made some good friends around it.
We feel we have had a great taster of China but know there are still many more things to see in China.

Our Response

Thank you so much for your review! We’re delighted to hear that, despite the initial mix-up, everything was quickly sorted and you were able to enjoy the tour together with your friends. We’re so pleased Jessie and the local guides made your experience so special and that your group felt like family by the end. We hope this wonderful introduction to China inspires you to return and explore even more with us one day. Thanks again for your review, Jimmy, Wendy Wu Tours.

Grand Tour of China

Saturday 04 Oct 2025
Overview Rating:
Our Tour: Excellent
Absolute brilliant holiday tour of China with Wendy wu , our guide Jessie was great with our every need and very patient as we were party of 28 . The timing were so perfected , I can honestly say we had the best time ever on holiday and I throughly recommend people go to China, it’s a wonderful country, the people are very welcoming and thanks to Wendy wu tour we got to experience the real China from small city to large city.
Thank you Jessie and our local guides throughout our 26days they made us feel at home. Jessie’s family.

Our Response

Thank you so much for your fantastic review and submitting your photographs. Loved the Shanghai by night photo! We’re thrilled to hear that you had such a brilliant holiday exploring China and that Jessie and our local guides made your 26-day tour so special. It’s wonderful to know that everything ran smoothly and that you were able to experience both the small and large cities — truly the real China!

We’ll be sure to share your kind words with Jessie and the team, who will be delighted to hear them. Thank you again for recommending Wendy Wu Tours, and we hope to welcome you on another unforgettable adventure soon! Jimmy, Wendy Wu Tours.

Grand Tour of China

Thursday 18 Sep 2025
Overview Rating:
Our Service: Excellent
Booking was quick & efficient and the reps spoken to where knowledgable. Questions quickly followed up and answered

Grand Tour of China

Wednesday 03 Sep 2025
Overview Rating:
An absolute eye opener to such a fantastic country, I have a new found respect for all China has achieved in the last 30 years as well as fond memories of beautiful scenery, stunning cultural sites and wonderful people.

Grand Tour of China

Wednesday 16 Jul 2025
Overview Rating:
Our Service: Excellent
We attended a Wendy Wu Tours presentation event which was extremely informative. We had lots of questions and the team were able to answer everything. We didn’t feel at all pressured to book anything on the day but we had done some prior research, all of our questions were answered satisfactorily and they were able to accommodate our additional requirements regarding outbound and return stopover arrangements. We therefore felt happy to make a booking and pay our deposit. Since the event we’ve had some follow up questions which were dealt with promptly and efficiently over the phone. We are now very excited and looking forward to our trip with confidence that we have made a good choice.

Our Response

Your review means the world to us, and we often receive feedback from our customers about how much they enjoy our presentations. Please do come back to us if you have any questions about your tour. Kind regards, Jimmy, Wendy Wu Tours.