Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Jewels of Japan

Monday 02 Jun 2025

Overview Rating:

Our Tour: Excellent

A well organised and informative trip. Our guide, Madoka, was very friendly and knowledgeable about the area. She did everything she could to make our holiday special. The food and hotels were excellent. The daily tour itinerary packed in as many sights and activities as possible so was very tiring. We would have preferred less Shrines to give some free time. Overall a perfect holiday.

Jewels of Japan

Tuesday 27 May 2025

Overview Rating:

Our Tour: Excellent

Wonderful holiday got to see so many sights. Transport was great tour guide fantastic overall would highly recommend a tour in Japan and Wendy wu delivered a great experience

Jewels of Japan

Saturday 24 May 2025

Overview Rating:

Our Tour: Excellent

Jewels of Japan

Thursday 01 May 2025

Overview Rating:

Jewels of Japan is a great introduction to a fascinating country because you see so much but leave wanting more. Hideo is a fantastic guide, the best I have had on a trip! His professionalism and care ensured we had a fantastic and unforgettable trip. He is extremely knowledgeable, kind, funny and a great ambassador for the country and the company.

Jewels of Japan

Tuesday 29 Apr 2025

Overview Rating:

Our Tour: Excellent

We really loved our Jewels of Japan holiday with Wendy Wu tours. A fantastic experience, giving a real feel for the history, culture and food of Japan. Some excellent hotels, great places and had a great variety of Japanese food. We certainly never went hungry and were really impressed with the restaurants chosen for our meals.
Our guide for the whole trip Kanako was excellent. She really made the holiday exceptional. Just the right amount of information, always cheerful, and very engaging with the whole group.
Also our guide for our Nara add on day, Sachiko Mori, was excellent too. We really enjoyed our day with her.
Highly recommended

Jewels of Japan

Tuesday 22 Apr 2025

Overview Rating:

Our Tour: Excellent

Jewels of Japan is an action packed trip to Japan, taking in most of the iconic sites.
Our guide Madoka was amazing, with a good sense of humour and was very informative about the places we visited.
The hotels were all very good quality as were the coaches used to transport us around.
I liked the fact that the tour introduced us to all the different foods eaten in Japan and the various ways the dishes are served and presented.
I thoroughly enjoyed the experience

Jewels of Japan

Saturday 19 Apr 2025

Overview Rating:

Our Tour: Excellent

The holiday was action packed and the tours were well planned. Restaurants we visited were varied and excellent quality. All hotels were top quality with Hotel Clad near Mount Fuji being exceptional. I particularly enjoyed the onsen there.

Jewels of Japan

Friday 18 Apr 2025

Overview Rating:

Our Tour: Excellent

Everything was well organised and our local guide Mitsy was superb. She was very friendly and knowledgeable. Our hotels were very good as well as the meals included in our package. For us the 10 days was sufficient to see all we wanted given the days started early and were active every day. We were part of a group of people who came from different countries as well as uk but it took little time for us to bond. We all got on great. There were many differing experiences which includes visits to various palaces, castles, oregano lessons, tea ceremony, noddle making etc. A great holiday

Jewels of Japan

Wednesday 16 Apr 2025

Overview Rating:

Our Tour: Excellent

Jewels of Japan

Saturday 12 Apr 2025

Overview Rating:

We loved the holiday. Fantastic experience with a real feel for Japanese culture and food. Making our noodles, doing origami as well as visiting some fascinating places. Our guide, Kanako was excellent. She really made the holiday exceptional. Just the right amount of information, always cheerful, and very engaging with the whole group. Also our guide for our Nara add on day, Sachiko Mori, was excellent too. We really enjoyed our day with her.

Jewels of Japan

Thursday 10 Apr 2025

Overview Rating:

Our Tour: Excellent

Fantastic tour of Japan. Excellent tour guide and organisation amazing. Hotels good, transport good, coaches, boats and bullet train. Very hectic schedule but well worth it. Tokyo, Kyoto, Osaka and Hiroshima all excellent cities to visit with all meals included at authentic local restaurants and hotels. Japanese tea ceremony, origami and noodle making all excellent experiences. Mount Fuji amazing to see from hotel as cloud lifted especially for us. Lots of temples and museums as part of tour. Food takes some getting used to as lots of raw produce, especially fish. Lovely group of mostly Australians and all got on really well and have made some new friends who we will hopefully keep in contact wil via oyr holiday whatsapp group.

Jewels of Japan

Tuesday 08 Apr 2025

Overview Rating:

Our Tour: Excellent

Fabulous tour of Japan. Guide was excellent. Hotel’s amazing.

Jewels of Japan

Wednesday 19 Mar 2025

Overview Rating:

Overall, a fantastic experience. If we had travelled independently we wouldn't have seen or experienced a quarter of it! We had a great guide and lovely travelling companions and had a wonderful time, which fulfilled a lifelong ambition! Thank you!

Jewels of Japan

Monday 17 Mar 2025

Overview Rating:

The added bonus was the meeting of other people from different countries that made up our group. Really liked the practical activities such as making noodles and origami class which helped to gel the group. Well done Kay and Wendy Wu