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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

Celebrating 25 Years of tour excellence
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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Kruger to Cape Explored

Friday 27 Feb 2026
Overview Rating:
Our Service: Excellent
I’ve just taken advantage of the current discounts being offered. Actually booked two exciting trips for this year. As usual your customer service teams are excellent, very polite and efficient. I know that the actual tours will be as good.

Our Response

Thank you so much for your fantastic 5‑star review! We’re thrilled to hear that you’ve taken advantage of our current discounts and even booked two exciting trips for this year — what an amazing year of adventures you have ahead!
It’s wonderful to know that you consistently receive excellent service from our customer team. We really appreciate your kind words about their politeness and efficiency. Delivering a great experience is something we truly care about, so it means a lot that you’ve noticed it “as usual.”

We’re delighted to have you travelling with us again, and we’re confident your upcoming tours will be every bit as enjoyable as the ones you’ve taken before.

If there’s anything you need as you get ready for your trips, we’re always here to help.

Kruger to Cape Explored

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Knowledgeable , concise and clear.
Able to advise and make helpful suggestions.

Our Response

Thank you so much for your fantastic 5‑star review!
We’re delighted to hear that you found our service knowledgeable, concise, and clear. It’s wonderful to know our team was able to offer helpful advice and suggestions as you get ready for your exciting adventure to South Africa.
We really appreciate you taking the time to share your experience, and we’re thrilled to be part of your upcoming journey.
If there’s anything else you need as your trip approaches, we’re always here to help.

Kruger to Cape Explored

Wednesday 18 Feb 2026
Overview Rating:
Our Service: Excellent
Very helpful and professional experience. Cherly Johnson dealt with the booking and subsequent queries promptly and politely with attention to detail to our satisfaction.

Our Response

Thank you so much for sharing your wonderful 5‑star review. We’re delighted to hear that you had such a great booking experience.
It’s fantastic to know that Cheryl provided helpful, professional support and handled your booking and queries promptly, politely, and with great attention to detail. We’re very proud of the service she provides, and your feedback will mean a great deal to her.

We truly appreciate you choosing Wendy Wu, and we’re here if you need anything else as your trip approaches.

Kruger to Cape Explored

Saturday 31 May 2025
Overview Rating:
Our Service: Excellent
Fabulous Japan. First class service from start to finish. The itinerary and more was covered . Good hotels, variety of restaurants and different food experiences with guidance from our tour guide. We learned so much about Japan, its history and culture.. We were so pleased with our tour that we have booked another holiday next year..
Great holiday Wendy Wu

Kruger to Cape Explored

Friday 04 Apr 2025
Overview Rating:
Our Service: Good
Very good meeting at the WW Roadshow event. We discussed plenty of options for our trip and were so impressed we decided to make the booking at the Roadshow.
Looking forward to our South Africa tour....!

Kruger to Cape Explored

Friday 17 Jan 2025
Overview Rating:
Our Service: Good
The sales agent was polite and informative, we were not rushed to make a decision.

Kruger to Cape Explored

Tuesday 14 Jan 2025
Overview Rating:
Our Service: Excellent
Excellent service from very knowledgeable staff which gives us confidence in booking our forth trip with Wendy Wu

Kruger to Cape Explored

Tuesday 30 Jan 2024
Overview Rating:
Our Service: Excellent
I booked my trip with Alexia, she was very informative, answered all my questions, she had plenty of time to speak to me, made me feel very comfortable to book my trip. Thank you Alexia

Kruger to Cape Explored

Monday 29 Jan 2024
Overview Rating:
Our Service: Excellent
Professional and experienced and well organised.

Kruger to Cape Explored

Sunday 14 Jan 2024
Overview Rating:
Our Service: Excellent
A perfect trip from beginning to end. Good national guides on both trips (China and Japan). Lots of interesting sights to visit. Definitely recommend Wendy Wu tours

Our Response

Thanks for your review, Brian, much appreciated. Jimmy

Kruger to Cape Explored

Friday 12 Jan 2024
Overview Rating:
Our Service: Excellent
Very interesting and well thought tours - the small group all inclusive tour to South Africa is particularly appealing. Very simple to book.

Kruger to Cape Explored

Friday 01 Dec 2023
Overview Rating:
Our Service: Excellent
Booking process (tour and flights) was very straighforward. Steve talked me through the process and provided great customer service.

Kruger to Cape Explored

Sunday 29 Oct 2023
Overview Rating:
Our Service: Excellent
Quick easy straightforward booking process with good choice of flght options, instant confirmation of booking highly recommended.

Kruger to Cape Explored

Saturday 28 Oct 2023
Overview Rating:
Our Service: Excellent
Natasha dealt with my booking enquiry in a very professional manner. She provided answers to all the questions & queries I raised throughout the initial enquiry & subsequent booking process.
She was very pleasant to chat with & provided me with additional information about this new tour. Overall an excellent customer experience..
Thank you