Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Magnificent China

Tuesday 07 Oct 2025

Overview Rating:

Our Tour: Excellent

Excellent Tour, varied, educational, fast paced. An introduction to a great country which changed attitudes. Our Tour Guide Mark was brilliant; nothing was too much trouble for him. Everything ran efficiently. The eating places were very good. The hotels were, in the main, excellent. A thoroughly enjoyable experience.

Our Response

Thanks very much for your review, I'll make sure that Mark is sent a copy of your feedback, he'll be delighted hear your feedback. Do let us know the next time you are planning an escorted tour, we'd love to assist you making the arrangements. Thanks again, Jimmy, Wendy Wu Tours.

Magnificent China

Saturday 04 Oct 2025

Overview Rating:

Our Tour: Excellent

An excellent guided holiday covering the favourite tourist spots in three weeks. Great food, sights and good English speaking national and local guides. Well organised, with good customer support, and flexibility for flights, and extras like extensions.

It was rather hot and humid in September; probably mid October would be better. Should also be less crowded then. Physically not that demanding except walking up to the Great Wall with steep steps and some patches without handrails.

An excellent holiday to see as many places as possible in a given time without all the hassle of organising it.

Our Response

Thank you for sharing your review! We’re delighted to hear that you enjoyed your three-week guided holiday and found it well organised, with great food, sights, and knowledgeable guides throughout.

We also appreciate your feedback about the weather, mid-October is indeed a lovely time to visit, the temperature is a little cooler than in September but it can still be very busy. Thank you once again for travelling with Wendy Wu Tours, and we hope to welcome you on another tour soon! Jimmy, Wendy Wu Tours.

Magnificent China

Thursday 25 Sep 2025

Overview Rating:

Our Tour: Excellent

Very well organised, superb guide throughout.
It's a busy schedule. So be prepared for busy morning afternoon and evenings. That said you get through an amazing range of experiences.
Read wendy wu description of tour it is very clear and representative of the trip.
Each hotel had convenience stores very close by, so we were able to get a few essentials, beer, water, toiletries etc.

The wendy wu booking agent organised stopovers on the outbound and tweaks to arrival that gave us some time to take the journey to beijing more leisurely, thanks.
Only thing we would do differently is book a stopover on the way back. Our choice, but shanghai to uk was a long day with the 7 hour difference.
I recommend wendy wu and this tour to you.
We are in our 70's, and maybe if your older or mobility is not so good, and more leisurely wendy wu tour might be better.

Magnificent China

Wednesday 10 Sep 2025

Overview Rating:

Our Service: Good

The staff member was helpful and knowledgeable and answered my questions regarding the itinerary and the flight offer and timings.

Our Response

We'll pass that information to them! Thanks so much for your review, it is very much appreciated. Jimmy, Wendy Wu Tours

Magnificent China

Friday 25 Jul 2025

Overview Rating:

Our Service: Excellent

Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour; particularly as this is the first time using Wendy Wu Tours.
Now we feel we can relax knowing our big trip is in well experienced hands.

Our Response

Thanks Ellen for your lovely review and you are in very safe hands with Wendy Wu Tours. Do give our friendly staff a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Friday 04 Jul 2025

Overview Rating:

Our Service: Good

I thought it was helpful and knowledgeable, also unpressured when I wanted time to think overnight on the options offered.

Our Response

That's lovely to hear and thank you for taking the time to submit your review. Do let us know if you have any questions about the tour. Jimmy, Wendy Wu Tours.

Magnificent China

Tuesday 24 Jun 2025

Overview Rating:

Our Service: Good

Good tours - been on a few and no complaints

Our Response

That's great to hear! Hope we can welcome you back again soon. Jimmy, Wendy Wu Tours

Magnificent China

Monday 09 Jun 2025

Overview Rating:

Our Tour: Good

Magnificent China

Friday 06 Jun 2025

Overview Rating:

Our Service: Excellent

Efficient & personable

Magnificent China

Wednesday 16 Apr 2025

Overview Rating:

Our Tour: Excellent

Excellent holiday. Visited some very interesting places. Hotels on the tour were very good. National tour guide, Ivan. Was excellent, he went above and beyond to meet people’s needs. Most of the local guides were very knowledgeable also

Magnificent China

Sunday 13 Apr 2025

Overview Rating:

Our Service: Excellent

Clear, customer focused information and advice. I explained our needs for this long haul trip and Julia the adviser instinctively honed in on solutions that removed all barriers to booking, so we did

Magnificent China

Wednesday 05 Feb 2025

Overview Rating:

Our Service: Excellent

Easy to use website and good process to select & pay for a holiday.

Magnificent China

Sunday 01 Dec 2024

Overview Rating:

Our Service: Excellent

Extremely helpful staff answered all my questions with great knowledge of the tours as well as personal experience of them. Thank you especially to Arti!

Magnificent China

Tuesday 26 Nov 2024

Overview Rating:

Our Tour: Excellent

This really was a 'Magnificent' holiday. So much was packed into it and nothing was too much trouble for our tour guide, Betty, to make it as enjoyable as possible. We saw and and did such a great variety of things - well done to Wendy Wu Tours for putting together this great itinerary. It has been a really memorable holiday.