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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.


We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Moroccan Odyssey

Tuesday 28 Apr 2026
Overview Rating:
Our Tour: Good
This was a very memorable holiday in so many ways, encompassing a huge variety of exciting sights, sounds and experiences. Particularly enjoyable were the visits to the various souks, the tannery, the cookery class, the tile-making factory, and the night in the desert.
There were a couple of downsides which need to be mentioned to give a full picture. On account of the flight schedule of Royal Air Maroc we arrived at our hotel in Rabat extremely late on the first night, which meant we were very tired on our first day of sightseeing. Apparently some of our party were given the option to fly out the day before, so they could have a day at leisure before starting the tour. We were not given that option for some reason.
As it is such a big country there were several days which involved anywhere from 3 to 7 hours just travelling in the minibus, which was not especially enjoyable. On the first occasion we crossed the Atlas mountains, the weather was unexpectedly cold, which made for a pretty unpleasant journey. On other occasions it was uncomfortably hot in the minibus, whose air conditioning system was not particularly effective.
The biggest negative, however, related to the food. It was an all-inclusive holiday which in theory is a good thing. In practice it made for a really monotonous eating experience, and one which caused a good deal of anxiety for me as my dairy intolerance was not particularly well catered-for. Many, many times the menu was exactly the same, be it lunch or dinner: soup or salad for starter, chicken tagine for main, cream caramel or fruit for dessert. Once or twice this would have been fine, but by the end of the holiday I never wanted to see another chicken tagine again! The evening meals were often served very late (8pm or later) and the service was very slow. But the worst thing about it was that several of the travellers, myself included, suffered from gastric issues (explosive diarrhoea) during the tour, which clearly took the shine off the experience. In my case the problem lasted for over a week. On my return to the UK I consulted my GP who took a stool sample and confirmed a CAMPYLOBACTER infection - a notifiable disease. In other words, food poisoning. This has been slow to clear up and has unfortunately left me reluctant to go on an all-inclusive holiday again. My husband has also suffered digestive issues, although his system has blocked up, rather than the opposite problem. On balance, these issues ruined what would otherwise have been a splendid holiday.

Moroccan Odyssey

Saturday 25 Apr 2026
Overview Rating:
Our Tour: Excellent
Great tour and great guide - Essaid Motamid

Moroccan Odyssey

Saturday 04 Apr 2026
Overview Rating:
Our Tour: Excellent
We saw so many different places in Morocco, from the Atlas Mountains to the Sahara Desert, I really feel I have experienced most of the Country. It would be good to have a bit more choice of the included food, but there was a lot to eat!

Our Response

Thanks so much for your review. I was also in Morocco and it really is a beautiful destination. Hope to see you on another tour soon. Jimmy, Wendy Wu Tours.

Moroccan Odyssey

Saturday 04 Apr 2026
Overview Rating:
Our Tour: Excellent

Our Response

Many thanks for your five star review! Jimmy, Wendy Wu Tours.

Moroccan Odyssey

Wednesday 28 Jan 2026
Overview Rating:
Our Service: Excellent
We have been impressed with trips to Japan and to China. The guides have been superb and all the arrangements went without problems.

Moroccan Odyssey

Sunday 16 Nov 2025
Overview Rating:
I had a fantastic time on this tour. We saw a great deal of Morocco and I've left feeling like I've seen and done everything there is to offer. There was a great mix of inner cities, desert, and coastal towns, and some of the scenery whilst driving was spectacular. A big thank you to our guide Brahim who was kind, welcoming, and happy to answer all of our questions. The food was great and some of the dining settings were simply superb! I found the locals to be very welcoming and felt perfectly comfortable shopping in the souks alone during spare time. Thank you for a fabulous trip!

Moroccan Odyssey

Friday 14 Nov 2025
Overview Rating:
Our Tour: Good
The trip was very enjoyable in many ways and covered most of the important sites in Morocco, although I personally would have preferred a little more time in the archaeological sites and would have benefited from visiting an archaeological museum in Rabat. The main problem was that almost every member of our group fell ill with a stomach complaint at some point or other, despite taking precautions such as not drinking the water or using it for teeth cleaning, not eating salads and trying to eat only cooked food. Having said this, the buffet food that we were offered was often only lukewarm and therefore may have been a source of diarrhea-inducing bugs. Since we had been told not to eat salad, it seemed perverse that we were often offered salad as a first course for any of our included meals. The penultimate hotel in Essaouira was not up to standard and we were grateful that the company moved us to somewhere better, but unfortunately as this was done at the last minute we were lodged a long way outside the resort. The bus driver was excellent; our guide was very good and taught us a great deal about Moroccan culture. The only problem was that his English was not always accurate or even comprehensible, although this didn't matter to me and my friend as we speak French.
Most members of the group enjoyed themselves and the many experiences the trip offered, but thought that this trip, only in its second year, could benefit from some refinement and the health problems we had really detracted from our enjoyment.

Moroccan Odyssey

Wednesday 12 Nov 2025
Overview Rating:
Our Tour: average
Poor organisation during the tour. Itinerary not adhered to. No hot water in one hotel. Guide was clearly inexperienced and untrained.

Moroccan Odyssey

Saturday 08 Nov 2025
Overview Rating:
A full very enjoyable tour with a great guide, coach driver and fellow travellers. As said, the guide was wonderful! His knowledge of the country and people, added to first-rate ability to guide a group around some very busy areas, coupled with a good sense of humour ensured a memorable and enjoyable trip.

Moroccan Odyssey

Friday 07 Nov 2025
Overview Rating:
Our Tour: Excellent

Moroccan Odyssey

Tuesday 14 Oct 2025
Overview Rating:
Our Service: Excellent
Excellent service, couldn't fault it. Liz has been a great help with all my questions and has always come back quickly.

Our Response

Thank you so much for taking the time to leave feedback. We're delighted to hear that Liz provided you with such outstanding service throughout your booking process.
If you need anything else as you prepare for your journey, please don't hesitate to reach out. We can't wait for you to experience your adventure!
Warm regards,
Caroline - Wendy Wu Tours

Moroccan Odyssey

Tuesday 14 Oct 2025
Overview Rating:
We thoroughly enjoyed our 4th Wendy Wu Tour. Lots of great memories and a fantastic insight and learning experience about Morocco.

Moroccan Odyssey

Monday 22 Sep 2025
Overview Rating:
Our Service: Excellent
I was given one of their tour brochures by a travel agency and, to be honest, had never heard of the company before.
However, on looking through the brochure at tours I have been interested in for many
years, I found the itineraries both extremely interesting and extensive.
I called the office to ask a general question and had a great conversation with the advisor Arti who was very knowledgeable and passed on lots of additional information in relation to my desired tours. Also informed me of other booking offers currently available.
Subsequently, I called back later and booked 2 tours 🤗

Moroccan Odyssey

Friday 08 Aug 2025
Overview Rating:
Our Service: Excellent
Excellent knowledgeable staff who welcomed me, had all the brochures I needed and were able to give advice, help with the booking, discounts and flights to suit us.

Our Response

Glad to be of service! Thank you so much for your review and please do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Moroccan Odyssey

Wednesday 14 May 2025
Overview Rating:
Our Service: Excellent
Recent holiday in Cambodia and Vietnam was a wonderful experience. Service throughout could not be faulted