Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Rating

Customer Review

Vietnam at a Glance

Thursday 26 Feb 2026

Overview Rating:

Our Tour: Excellent

Very interesting itinerary comprising lots of different facets of the country
The guide duc was especially good and informative and went above and beyond to look after us all
The group was great as well and I really enjoyed it

Our Response

Thank you so much for your fantastic 5‑star review!
We’re delighted to hear how much you enjoyed the Vietnam at a Glance tour and that the itinerary gave you such a rich and varied experience of the country.
It’s wonderful to hear that Duc made such a positive impact on your trip — going above and beyond to look after the group. We’ll be sure to pass along your kind words to him. We’re also so glad your group dynamic added to the enjoyment of your journey.

Thank you again for taking the time to share your experience. We’re thrilled you had such a great time and would love to welcome you on another adventure soon!

Vietnam at a Glance

Friday 06 Feb 2026

Overview Rating:

Our Tour: Good

We had an excellent tour guide Bui Anh Duc. The tour was packed full of different experiences and we learnt a great deal about the wonderful country of Vietnam. The tour was well organised and ran very smoothly

Our Response

Thank you so much for your lovely review of our Vietnam at a Glance tour.

We’re delighted you enjoyed the variety of experiences and that Bui Anh Duc helped make your trip so memorable. |We will be sure to pass on your comments.
It’s great to hear everything ran smoothly.

We’d love to know what could have made your experience a full 5 stars, as your feedback helps us keep improving.

We hope to welcome you on another adventure soon

Vietnam at a Glance

Wednesday 26 Nov 2025

Overview Rating:

Our Tour: Excellent

This was an excellent tour with a brilliant guide. Everything ran like clockwork. My one criticism would be that we did not get a city tour of Saigon, but apart from that, no complaints.

Vietnam at a Glance

Saturday 01 Nov 2025

Overview Rating:

Our Service: Excellent

I've looked at many tour sites and found Wendy Wu's the clearest and most detailed.

Vietnam at a Glance

Sunday 14 Sep 2025

Overview Rating:

Our Service: Excellent

Excellent service. No problems booking a tour.

Our Response

That's what we like to hear! Please let us know if you have any questions regarding the tour. Many thanks, Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Friday 22 Aug 2025

Overview Rating:

Our Service: Excellent

Personalised and friendly

Our Response

Thanks so much for your review, it is sincerely appreciated. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Tuesday 12 Aug 2025

Overview Rating:

Our Service: Excellent

Great service from staff on getting my booking sorted especially as I didn't have all the paperwork ready at the time so had to dripfeed it to them. Looking forward to my trip with them

Our Response

Thanks for taking the time to review your booking experience - have the best time on your tour when it comes around!

Vietnam at a Glance

Tuesday 01 Jul 2025

Overview Rating:

Our Service: Excellent

Just booked a tour to Vietnam, Julia was very experienced and pleasant to deal with.

Our Response

That's great to hear! Julia will be delighted to received your feedback. Many thanks for the review!

Vietnam at a Glance

Thursday 01 May 2025

Overview Rating:

Our Service: Good

Excellent. A serious problem with a guide was very swiftly sorted. The otther 2 guides ( one in each country) were very friendly, knowledgeable and helpful

Vietnam at a Glance

Wednesday 23 Apr 2025

Overview Rating:

Our Tour: Excellent

The tour guide was fantastic. He had a wealth of knowledge, which he was eager to impart at the many diverse points of interest visited. The itinerary was full with just the right amount of free time. The hotels and meals provided were spot on, and it is a holiday I will remember with fondness for a very long time.

Vietnam at a Glance

Sunday 13 Apr 2025

Overview Rating:

Our Tour: Excellent

My daughter and I thoroughly enjoyed this holiday. The flights with VN Airlines were very good. Staff attentive and food was good
The hotels were clean and rooms a reasonable size. Wide variety of food available for breakfast. The restaurants we visited offered a wide selection of food
Transfers and coaches were on time. A wide variety of experiences in Vietnam
Our guide Lacki was excellent. He was kind and thoughtful and very knowledgeable about the country. He looked after everyone so well
Thank you for a. Wonderful holiday
Good value for money

Vietnam at a Glance

Friday 11 Apr 2025

Overview Rating:

Our Tour: Excellent

We saw everything that was interesting about Vietnam. We were fortunate to have been assigned a top notch experienced tour guide, Laky, who looked after us all (28 of us!) in an unflappable way with no fuss or bother. One of the best tour guides I have travelled with. A beautiful, warm, amazing country and as a first time visitor, I was over the moon with how lovely, smiley and friendly the Vietnamese people are generally. I loved every minute with tourists from Australia and New Zealand.

Vietnam at a Glance

Friday 07 Mar 2025

Overview Rating:

Our Tour: Good

The group of fellow travelers made the holiday, a great crowd to be with. I thought that the hotels in Ho Chi Minh City and Hanoi would have benefited from being more centrally located. The meals provided were acceptable but lacked variety. Halong Bay was far too crowded with boats. This lead to pollution of both the air and sea, making not the hoped for experience. The guide, Robin, was great and nothing was ever a problem.

Vietnam at a Glance

Friday 07 Mar 2025

Overview Rating:

Our Service: Excellent

Everything was perfect from booking to getting back home. A fabulous, enlightening trip to Thailand.

Vietnam at a Glance

Friday 21 Feb 2025

Overview Rating:

Our Tour: Excellent

It was a really enjoyable holiday. It was extremely varied and well organised. The group and our guide Mr Duc made the holiday.

Food was good and we ate in lots of different places. The acrobat show in Ho An was amazing.

Weather was not quite what we expected, it was hot in Singapore (this was an add on to the tour) and Saigon, it became cooler in Ho An and then turned cold in Hue, Hanoi and Halong Bay.

Halong Bay was spectacular but would have been better if it had been warm and sunny

Train Street in Hanoi was amazing