Wendy Wu Tours Reviews | Wendy Wu Tours

Reviews

"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Why Feefo?

Unlike almost every other review site, Feefo only collects reviews from customers who have completed a purchase meaning the reviewer can be linked to a real booking or customer record and you have far less chance of fake reviews

We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

Tour Name

Rating

Customer Review

Wonders of China

Sunday 18 Oct 2026

Overview Rating:

Our Service: Excellent

First class service from Julia. Very impressive.
She was well informed and told me the flights for the tour I wished to book can be planned around my wishes.
In comparison to other companies, a far superior customer experience.

Wonders of China

Wednesday 14 Oct 2026

Overview Rating:

Our Service: Excellent

We had problems booking a tour on their website, unable to use a valid discount code and being charged surcharges from a main airport, when the literature suggests that we wouldn’t!
Rang and spoke to Natasha, who was very helpful and managed to solve the problems to our satisfaction.
I can’t comment on the tour itself yet, as it is for 2027, but the booking experience over the phone was a very good start…

Wonders of China

Sunday 20 Sep 2026

Overview Rating:

Our Service: Excellent

Matt made the booking process quick and easy and explained all the options. Not at all pushy. Very approachable and quick replies to emails. Impressed - thanks.

Our Response

Thanks for your review and Matt was delighted to read your comments which he says were very much appreciated.

Have a fantastic tour!

Jimmy, Wendy Wu Tours

Wonders of China

Saturday 19 Sep 2026

Overview Rating:

Our Service: Good

Only booked so far. Spoke to several people with questions all were very helpful

Our Response

That's great to hear and do let us know if you have any further questions.

Kind regards

Jimmy, Wendy Wu Tours

Wonders of China

Saturday 06 Jun 2026

Overview Rating:

Our Service: Excellent

Excellent. Very helpful and informative. Made it a pleasure to book.

Wonders of China

Thursday 28 May 2026

Overview Rating:

Our Service: Excellent

Great Customer Service over the phone, email answers took some time,.

Wonders of China

Wednesday 20 May 2026

Overview Rating:

Our Service: Good

Very helpful
Made it easier to choose a tour
Thank you

Wonders of China

Wednesday 29 Apr 2026

Overview Rating:

Our Service: Excellent

Very impressed. Quick to answer the phone, answered all our questions knowledgeably. Ended up booking a tour with them and I suspect we will be booking many more!

Wonders of China

Thursday 05 Mar 2026

Overview Rating:

Our Service: Excellent

Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended

Wonders of China

Friday 27 Feb 2026

Overview Rating:

Our Service: Excellent

Cheryl Johnson was a fantastic help when booking our trip. She explained the booking process as we went along and was very knowledgeable.

Our Response

Thank you so much for your wonderful 5‑star review! We’re delighted to hear that Cheryl Johnson was such a fantastic help when booking your trip. It’s great to know she guided you clearly through the process and that her knowledge made everything easier for you.
We really appreciate you taking the time to share your experience, and we’re thrilled to have you travelling with us.

If you need anything else as your trip approaches, we’re always here to help.

Wonders of China

Monday 16 Feb 2026

Overview Rating:

Our Service: Excellent

Great on the phone very efficient and clear looking forward to holiday 👌👌

Our Response

Thank you for taking the time to leave us this 5 star review, we really do appreciate it.

We are delighted that you have found our service efficient and clear.

We now look forward to welcoming you on your tour.

Wonders of China

Wednesday 04 Feb 2026

Overview Rating:

Our Service: Excellent

Excellent. Booking was easy, fast & very pleasant.
Our assistant was friendly, professional & very skilled at making our booking.

Our Response

Thank you so much for your excellent review!
We’re delighted to hear that your booking experience was easy, fast and enjoyable. It’s wonderful to know that our assistant was friendly, professional and skilled in helping you secure your holiday.

We really appreciate your feedback and look forward to supporting you again soon!

Wonders of China

Monday 02 Feb 2026

Overview Rating:

Our Service: Excellent

Excellent service provided

Wonders of China

Wednesday 28 Jan 2026

Overview Rating:

Our Service: Excellent

It was very easy and fast to complete the booking, and the agent was very well-informed and able to answer all our questions.

Our Response

Thank you for your great feedback!

We’re really pleased to hear that you found the booking process quick and straightforward and that our team answered all your questions along the way. Making things as easy and stress-free as possible is always our goal.

You’ve got an incredible trip to China ahead of you, and we’re excited to be part of the journey. If there’s anything else you need before you travel, just let us know – we’re always happy to help.

Thanks again for choosing Wendy Wu Tours!

Best wishes,
Caroline

Wonders of China

Saturday 24 Jan 2026

Overview Rating:

Our Service: Excellent

From start to finish the booking experience has been exceptional .The phone line is answered promptly with friendly and knowledgeable staff..Brochure information fully informative ensuring that the trip you book answers any questions.Further tour experiences can be seen on u tube also.