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Wendy Wu Tours Reviews

Wendy Wu Tours Reviews

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"We are never satisfied until you come back and travel with us again" - Wendy Wu, Founder & Chairwoman

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future.

With this in mind, we have teamed up with independent review company feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us.

We then display these reviews right here, completely untouched by us, so you can trust them 100%.

We were humbled to receive so much positive feedback from clients affected by the onset of the Coronavirus crisis. We hope the positive experience of customers, who still managed to enjoy their tours even as the pandemic hit, shows how wonderful your experience will be once we all get travelling again.



We also have more fantastic reviews from around the globe on TripAdvisor, including many 5 star!

 
Rating
Customer Review

Egypt and Jordan Adventure

Monday 01 Dec 2025
Overview Rating:
Our Tour: Good
We booked this trip following our excellent experience with Wendy Wu trip to China, but part of this Egypt Jordan tour was not up to Wendy Wu standards we expected. We selected this tour as it included both Egypt and Jordan.

Egypt and Jordan experience was like Tale of Two Cities, Jordan part of the tour was excellent with top of class service, restaurants and a superb Guide/Manager and I highly recommend it.
But the Egypt part of the trip was although well organised but lacked Wendy Wu Hallmarks. The main reasons were:
Restaurants selected for lunches and evening meals were mediocre with monotonous menus.
Tour guide/ Egyptologist was very knowledgeable but should have used microphone and audio headphones when we visited various sites and monuments. I am used to listening on headphones and at the same time enjoying the site, monuments etc. rather than concentrating to the guide in close vicinity.
The Egyptian aspect of the tour felt like it was operated by Wings Tour company and not Wendy Wu and I would prefer any other better quality tour operator for the price we paid.
I have given 4 stars only because of Jordan aspect of the tour.

Egypt and Jordan Adventure

Sunday 30 Nov 2025
Overview Rating:
Our Tour: Excellent
Many thanks to the company and especially the guides for a wonderful holiday. Given our personal circumstances a special thank you to Omar and Memo in Egypt for their support throughout.

The adventure certainly ticked the boxes of places to visit and the knowledge of the guides in both Egypt and Jordan added significantly to the experience.

Inter-site transport / transfer was well executed which enabled the disparate sites to be accessed smoothly. The cruise environment was very good and the Philae excursion (and meal particularly) was superb.

Jordan was an equally well supported and executed tour. As an extension (in my opinion) Wendy Wu should give thought to offering (even as an optional extra) a flight on the tethered Petra balloon to view the city and environment from altitude - we would certainly have jumped at that opportunity.

Thanks again

Dreams of Egypt

Tuesday 25 Nov 2025
Overview Rating:
Our Tour: average

Egypt and Jordan Adventure

Saturday 15 Nov 2025
Overview Rating:
Our Tour: Excellent
very well organised

Dreams of Egypt

Monday 03 Nov 2025
Overview Rating:
Our Tour: Excellent
A well organised and planned tour of the key sites in Egypt. Wendy Wu local and National Guides were excellent. Ahmed our local guide ensured everything ran smoothly for us from the moment we landed at Cairo airport. Our hotels, meals and luggage were organised seemlessly and all with a friendly and welcoming smile brilliant.
Faisal Islam, our National Guide ,was extremely knowledgeable about the sites we visited and fitted them into wider historical context for us.Tours and visits were organised to spare us the hottest of the day wherever possible. He also organised everything smoothly for us during our Nile Cruise. He was helpful and made us all feel safe and confident from the moment we met him. He broke up the long journeys to and from Abu Simbel with information and humour.A quality Egyptologist and tour guide.
We were disappointed that the G.E.M. was closed for its opening ceremony when we visited but Faisal made the artifacts remaining in Tahrir Square fascinating for us.
Thank you Wendy Wu for a wonderful informing and relaxing (at times )tour to remember.

Dreams of Egypt

Thursday 30 Oct 2025
Overview Rating:
Our Tour: Excellent
I have run out of superlatives. The trip was outstanding from beginning to end: great organisation on the part of the tour manager; spectacular sights, and an extremely knowledgeable Egyptologist who made sense of the ancient texts and hieroglyphs for us. All involved were very warm and friendly, including the crew on the Nile cruise, which was just perfect. An unforgettable experience.

Egypt and Jordan Adventure

Wednesday 29 Oct 2025
Overview Rating:
Our Tour: Excellent
Very enjoyable trip, very detailed and the tour guides were excellent.

Dreams of Egypt

Friday 03 Oct 2025
Overview Rating:
Our Service: Excellent
Phone answered promptly and info on Holiday explained. The rep even mentioned a price reduction and savings which was a very pleasant surprise. Managed to book over the phone and deposit paid. All in all a good experience

Our Response

That's great to hear! Thanks so much for your review, if you have any questions about your booking, please don't hesitate to give us a call. Many thanks, Jimmy, Wendy Wu Tours.

Dreams of Egypt

Wednesday 01 Oct 2025
Overview Rating:
We travelled to China with you in 2018 which was excellent and we were unsure if this tour would be as good, but it was even better. We had 11 days of absolutely "Wow"  -  the tour completely exceeded our expectations and we plan to visit India next year with you. Thank you.

Dreams of Egypt

Thursday 06 Mar 2025
Overview Rating:
Our Tour: Excellent
Very well organised tour, from being picked up at Cairo Airport to our departure from it (tour guide Isaac even came to the hotel at Cairo Airport at 4 am to take us to the terminal for the journey home). We felt entirely safe throughout the whole tour, not knowing what to expect, and the memories don't just include the amazing antiquities of Egypt but also seeing real life in Egypt as we ventured to Pyramids, Temples and Museums.

The air conditioned tour bus was always there for us, taking us to and from some amazing sights (and sites) which we will never forget. The hotels were very nice, but special praise for the cruise up the Nile. We didn't want to get off the boat and the staff were so nice - as was the food!

The tour guide throughout, Islam the Egyptologist, was excellent - extremely knowledgeable, good sense of humour, patient and always prepared to answer our questions. "Mashi Mashi".

Just don't know how it took us so long (years not travel time) to get to this amazing place. As with our excellent trip to China last year, Wendy Wu really deliver! We will be looking at their South East Asia offerings for next year.

Dreams of Egypt

Saturday 22 Feb 2025
Overview Rating:
Our Service: Excellent
Helpful and efficient

Dreams of Egypt

Friday 22 Nov 2024
Overview Rating:
Our Tour: Good
It was fascinating visiting Giza pyramids, all the temples and necropolis, specially Luxor and Abu Symbel. Both Muhammad Abdel-Hamid and Toqa Mohymen were very friendly, caring and knowledgeable. They looked after us so well, there was nothing they wouldn't do to help us.

However, in my opinion, the tour felt a little rushed and it would have been interesting to go to a place were they make the papyrus. Also, maybe we could have had some time to do some sightseeing in Cairo and Aswan and have a tour of an important bazar.

All in all, it was a very enlightening tour, visiting some fascinating, beautifull relief and hieroglyphic-covered temples. An unforgettable experience!

Egypt and Jordan Adventure

Sunday 03 Nov 2024
Overview Rating:
Our Service: Excellent
Brilliant as always. Been on their trips several times and everyone I’ve dealt with has been amazing.

Dreams of Egypt

Tuesday 14 May 2024
Overview Rating:
Our Tour: Excellent
Excellent tour showing us everything we’d ever dreamed of seeing.
Excellent guides and some fantastic hotels and places to eat

Jewels of Japan

Tuesday 16 Apr 2024
Overview Rating:
Our Tour: Good
The pros
Excellent variety of places visited in Japan and the hotels were all of a high quality with the exception of the last one prior to flying home. This was very basic.
Restaurants used for lunch and evening meals were excellent and the range of Japanese food chosen was good. The tea ceremony, origami and noodle making
sessions were all great fun and enjoyed by all.
Our second guide Nana, was absolutely excellent and would be a good role model to follow for the others. We were very sad to lose her when she passed us on to the next guide.
The cons
However, we were disappointed that we had three different tour guides in 10 days and their ability to communicate in English was very different. The first guide neglected to pass on the microphone attached to our headsets which meant after the first 3 days we could no longer use headsets for commentary wherever we went which was a limit to the knowledge we could take in.
We also missed out on the included breakfast prior to our early flight home and when queried, the guide said we didn’t get this refunded even though we had paid for it and was on our itinerary.
Overall though we had a fantastic time but felt Wendy Wu had let us down with the succession and limitations of the guides given to us.
We would definitely recommend the tour but it was definitely not as slick and well organised by the two inexperienced guides . We had expected a different level of organisation after a previous Wendy Wu tour we had taken to Egypt in October 2023.